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Esduma Nativa Hotel Tulum

Photo gallery for Esduma Nativa Hotel Tulum

Featured Image
Terrace/Patio
Terrace/Patio
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Esduma Nativa Hotel Tulum

Esduma Nativa Hotel Tulum

3.5 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines
Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationSian Ka'an Biosphere Reserve18 min walk
  • Popular LocationGran Cenote33 min drive
  • AirportTulum, Quintana Roo (TUY)33 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Esduma Nativa Hotel Tulum is near the beach. Tulum Mayan Ruins and Muyil Ruins are local landmarks, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 18 min walk
  • Playa Akun - 13 min drive
  • SFER IK - 20 min drive
  • Gran Cenote - 33 min drive

Restaurants

  • Nativa — 1 min walk
  • Casa Banana — 9 min walk
  • La Eufemia — 11 min walk
  • Hartwood — 13 min walk
  • Cenzontle — 15 min walk

About this property

Esduma Nativa Hotel Tulum

3.5-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has tour/ticket assistance and a garden. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. All 10 rooms offer free WiFi, rainfall showerheads, and LCD TVs with cable channels. Netflix, coffee makers, and safes are among the other amenities available to guests. Housekeeping is available on request.
Esduma Nativa Hotel Tulum offers 10 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant

Conveniences

  • No elevators

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Nativa Tulum Hotel Tulum
Hotel Nativa Tulum Hotel
Hotel Nativa Tulum Tulum
Hotel Nativa Tulum
Esduma Nativa Tulum Tulum
Esduma Nativa Hotel Tulum Hotel
Esduma Nativa Hotel Tulum Tulum
Esduma Nativa Hotel Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 9 out of 29 reviews
5 - Excellent 31%
Rating 4 - Good. 2 out of 29 reviews
4 - Good 7%
Rating 3 - Okay. 7 out of 29 reviews
3 - Okay 24%
Rating 2 - Poor. 2 out of 29 reviews
2 - Poor 7%
Rating 1 - Terrible. 9 out of 29 reviews
1 - Terrible 31%

3.7/5

Cleanliness

3.4/5

Staff & service

2.8/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, amenities
I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
Stayed 2 nights in Aug 2021

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good, staff pretty friendly.
Stayed 4 nights in May 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service
HORRENDOUS!!
There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
Stayed 3 nights in Nov 2019

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
Stayed 5 nights in Jan 2021