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Gramercy Tulum

Photo gallery for Gramercy Tulum

Garden
On the beach, white sand
On the beach, white sand
On the beach, white sand
Terrace/patio

Overview of Gramercy Tulum

Gramercy Tulum

3.5 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760

Explore the area

  • Popular LocationVen a la Luz Sculpture9 min drive
  • Popular LocationPlaya Akun10 min drive
  • Popular LocationSFER IK20 min drive
  • AirportTulum, Quintana Roo (TUY)36 min drive

Room options

About this area

Tulum

Located in Tulum, Gramercy Tulum is on the beach. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Sian Ka'an Biosphere Reserve.

What's nearby

  • Ven a la Luz Sculpture - 9 min drive
  • Playa Akun - 10 min drive
  • SFER IK - 20 min drive
  • Las Palmas Public Beach - 27 min drive
  • Cenote Crystal - 31 min drive

Restaurants

  • Hechizo - 4 min walk
  • Safari - 3 min drive
  • La Malinche - 3 min drive
  • Fresco's Tulum - 4 min drive
  • Juanita Diavola - 4 min drive

About this property

Gramercy Tulum

3.5-star hotel
Take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and a garden at Gramercy Tulum. With a white sand beach, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a deep-tissue massage, reflexology, or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and a free beach club on site
  • ATM/banking services, a 24-hour front desk, and multilingual staff
  • Smoke-free premises, scooter rentals, and concierge services
  • Guest reviews give top marks for the breakfast, beach locale, and helpful staff
Room features
All 48 individually decorated rooms boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 120-500 for adults and MXN 120-500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Ecotours
  • Free beach club
  • Scooter/moped rentals
  • Spa services

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beachfront location
  • Garden
  • Picnic area

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Individually decorated
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 120 and MXN 500 for adults, MXN 120 and MXN 500 for children (approximately)
  • Airport shuttle fee: MXN 3000 per room (one-way)
  • Airport shuttle fee per child: MXN 0 (one-way), (up to 12 years old)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Frequently asked questions

Is Gramercy Tulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Gramercy Tulum?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Gramercy Tulum on Mar 4, 2023 start from CA $617.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gramercy Tulum?

Limited spots are available.

What time is check-in at Gramercy Tulum?

Check-in is from 3 PM - anytime.

What time is check-out at Gramercy Tulum?

Check-out is at noon.

Does Gramercy Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per room applies.

Where is Gramercy Tulum located?

Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of Sian Ka'an Biosphere Reserve and Tulum Beach. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

Can I cancel my reservation for free at Gramercy Tulum and receive a full refund?

Yes, Gramercy Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Gramercy Tulum cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 320 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 53 out of 320 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 15 out of 320 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 15 out of 320 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 16 out of 320 reviews" "
" "2 - Terrible 5%

9.2/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous tranquil getaway. Steps from the ocean
Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Stayed 2 nights in Nov 2022

8/10 Good

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this place, especially because of the staff! Ivy at the reception, you the best, victor at the restaurant, such a hard working and lovely person. Ivy and the rest of the staff thank you from the bottom of our hearts

8/10 Good

Flavio

Stayed 4 nights in Oct 2022

10/10 Excellent

David, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was incredible, in that we were the last hotel property on the beach so it felt like we had the beach to ourselves. Our room was a beachfront bungalow so you could walk out the sliding front door and step onto the beach…Amazing! To make the stay exceptional the entire staff was extremely polite, kind and helpful…you could feel the sincerity. Loved this place and would definitely return.
Stayed 4 nights in Oct 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Gramercy was amazing. They even left in my room a beautiful arrangement with a Tequila bottle for my bday. The food in the restaurant really good the customer service great. I will definitely will be back. Thank you guys for an amazing Tulum experience
Stayed 3 nights in Oct 2022

10/10 Excellent

tania, Commerce twp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not choose a better hotel for our first trip to Tulum, the hotel, the staff, the food, drinks…. everything was perfect
Stayed 3 nights in Oct 2022

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles de Tulum, desde el staff, la seguridad, la comida y la vista todo fue excepcional.
Stayed 3 nights in Oct 2022

8/10 Good

Mayra

Stayed 3 nights in Sep 2022