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Encantada Tulum

Photo gallery for Encantada Tulum

Featured Image
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Terrace/Patio

Overview of Encantada Tulum

VIP Access

Encantada Tulum

4 out of 5

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationPlaya Akun7 min drive
  • Popular LocationSFER IK22 min drive
  • AirportTulum, Quintana Roo (TUY)35 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Encantada Tulum is on a private beach. Sian Ka'an Biosphere Reserve and Tulum National Park reflect the area's natural beauty and area attractions include Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 7 min drive
  • SFER IK - 22 min drive
  • Las Palmas Public Beach - 27 min drive
  • Cenote Crystal - 33 min drive

Restaurants

  • Encantada Restaurant — 1 min walk
  • NÜ Tulum — 1 min walk
  • Casa Banana — 15 min walk
  • La Eufemia — 17 min walk
  • Hartwood — 19 min walk

About this property

Encantada Tulum

Beachfront resort with relaxing spa services
At Encantada Tulum, hit the private beach, dine onsite at Encantada Restaurant, or enjoy a drink at one of the resort's 2 bars/lounges. All 8 rooms provide free WiFi, furnished balconies, and room service. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Encantada Tulum offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the resort include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a MXN 1050 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6 AM–noon
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Snorkeling
  • Spa services
  • Surfing/boogie boarding

Conveniences

  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

We should mention

Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Overall score and ratings

5.0

Exceptional

Rating 5 - Excellent. 57 out of 60 reviews
5 - Excellent 95%
Rating 4 - Good. 3 out of 60 reviews
4 - Good 5%
Rating 3 - Okay. 0 out of 60 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 60 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 60 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

4.8/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most spectacular boutique hotel. The room was beautiful and very clean. Every single staff member was attentive , kind and with big smiles. The food on the premises was delicious. Will dream of the fish tacos for long time ! This was the best experience and highly recommend this hotel.
Stayed 6 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Encantada. This is a small eco friendly boutique hotel at the southern end of the "strip". It is a collection of small "houses" right on the beach, each house with two "rooms" - one taking up the ground floor and the second room above. They are immaculate and really fit in with the Tulum aesthetic. All rooms are a few feet away from the beach and are designed to be simple and relax. They did not have any TVs, etc but we didn't miss that stuff at all. There is no cell phone reception but the hotel had great WiFi throughout the hotel. We communicated with the staff via WhatsApp and they were super helpful in getting us reservations, our return COVID tests, etc. Encantada was a beautiful and peaceful oasis and was so nice to come back to after the beach clubs, loud but fun restaurants, etc. Would definitely stay here again!
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at the end of the hotel zone. Location is ideal because you can walk to everything, but when you enter the Encantada, it is super quiet and private. Only bad part was all the seaweed on the beach (which is everywhere in June I guess)....Fantastic place, and would return for sure
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Encantada was a perfect boutique hotel that provided excellent service, a very comfortable room, the location was perfect in regards to being quiet yet accessible to all the other beach clubs and resorts, and the access to the sister properties for additional amenities was very nice. The staff goes above and beyond to make your stay as comfortable as possible by assisting with reservations, recommendations, etc... We were very happy with our stay.
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 3 nights in May 2021