Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780
Explore the area
Tulum Beach1 min walk
Playa Akun7 min drive
SFER IK22 min drive
Tulum, Quintana Roo (TUY)35 min drive
Choose dates to view prices
About this area
Tulum
Located in Tulum, Encantada Tulum is on a private beach. Sian Ka'an Biosphere Reserve and Tulum National Park reflect the area's natural beauty and area attractions include Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
At Encantada Tulum, hit the private beach, dine onsite at Encantada Restaurant, or enjoy a drink at one of the resort's 2 bars/lounges. All 8 rooms provide free WiFi, furnished balconies, and room service. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Encantada Tulum offers 8 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the resort include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a MXN 1050 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Area shuttle (surcharge)
Food and drink
Free continental breakfast available daily 6 AM–noon
2 restaurants and 2 coffee shops
2 bars/lounges
Room service available
Coffee/tea in common area(s)
Things to do
Bicycle rentals
Snorkeling
Spa services
Surfing/boogie boarding
Conveniences
Front-desk safe
No elevators
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Languages spoken
English
Spanish
Outdoors
Beach loungers
Beach umbrellas
Private beachfront location
Terrace
Spa
Facials
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted
We should mention
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum
Frequently asked questions
No, pets are not allowed at this property.
As of Sep 28, 2021, prices found for a 1-night stay for 2 adults at Encantada Tulum on Sep 29, 2021 start from CA $604, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self parking is free at this property.
Check-in is from 3:00 PM - 5:30 AM. Late check-in is available during limited hours.
Check-out is at noon.
Nestled on the beach, this Tulum resort is within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun is 2.3 mi (3.8 km) away.
Yes, Encantada Tulum offers free cancellation on select room rates, because flexibility matters! Please refer to Encantada Tulum cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
5.0
Exceptional
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
This was the most spectacular boutique hotel. The room was beautiful and very clean. Every single staff member was attentive , kind and with big smiles. The food on the premises was delicious. Will dream of the fish tacos for long time ! This was the best experience and highly recommend this hotel.
We had a wonderful stay at Encantada. This is a small eco friendly boutique hotel at the southern end of the "strip". It is a collection of small "houses" right on the beach, each house with two "rooms" - one taking up the ground floor and the second room above. They are immaculate and really fit in with the Tulum aesthetic. All rooms are a few feet away from the beach and are designed to be simple and relax. They did not have any TVs, etc but we didn't miss that stuff at all. There is no cell phone reception but the hotel had great WiFi throughout the hotel. We communicated with the staff via WhatsApp and they were super helpful in getting us reservations, our return COVID tests, etc. Encantada was a beautiful and peaceful oasis and was so nice to come back to after the beach clubs, loud but fun restaurants, etc. Would definitely stay here again!
Great place at the end of the hotel zone. Location is ideal because you can walk to everything, but when you enter the Encantada, it is super quiet and private. Only bad part was all the seaweed on the beach (which is everywhere in June I guess)....Fantastic place, and would return for sure
La Encantada was a perfect boutique hotel that provided excellent service, a very comfortable room, the location was perfect in regards to being quiet yet accessible to all the other beach clubs and resorts, and the access to the sister properties for additional amenities was very nice. The staff goes above and beyond to make your stay as comfortable as possible by assisting with reservations, recommendations, etc... We were very happy with our stay.
