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Casa Coyote Tulum

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

Overview of Casa Coyote Tulum

Casa Coyote Tulum

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
Km 9.3, Tulum Road Boca Paila, Hotel Zone, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationPlaya Akun7 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationSFER IK21 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Casa Coyote Tulum is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.
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Map

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 7 min drive
  • SFER IK - 21 min drive
  • Las Palmas Public Beach - 27 min drive
  • Cenote Crystal - 33 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • Casa Banana — 14 min walk
  • La Eufemia — 15 min walk
  • Hartwood — 17 min walk
  • Cenzontle — 19 min walk
  • Juanita Diavola — 3 min drive

About this property

Casa Coyote Tulum

3.5-star spa hotel near Sian Ka'an Biosphere Reserve
2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities. All rooms are individually decorated and offer free WiFi and free bottled water. Other amenities available to guests include ceiling fans, safes, and showers.
Casa Coyote Tulum offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages and sports massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:30 AM–noon
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Lockers available
  • No elevators

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ECO ROOMS CASA COYOTE TULUM Hotel
ECO ROOMS CASA COYOTE Hotel
CASA COYOTE TULUM Hotel
CASA COYOTE Hotel
CASA COYOTE TULUM
CASA COYOTE
Hotel CASA COYOTE TULUM Tulum
Tulum CASA COYOTE TULUM Hotel
Hotel CASA COYOTE TULUM
CASA COYOTE TULUM Tulum
ECO ROOMS CASA COYOTE TULUM
Coyote Tulum
Casa Coyote Tulum Hotel
Casa Coyote Tulum Tulum
Casa Coyote Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 38 out of 84 reviews
5 - Excellent 45%
Rating 4 - Good. 24 out of 84 reviews
4 - Good 29%
Rating 3 - Okay. 10 out of 84 reviews
3 - Okay 12%
Rating 2 - Poor. 8 out of 84 reviews
2 - Poor 10%
Rating 1 - Terrible. 4 out of 84 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It really is a quiet, unassuming and tranquil place. Nobody bothers you but staff is always at the ready to help out in anyway they can.
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities
We recently stayed at Casa Coyote to celebrate our anniversary. The room is quite unique. You truly are in the jungle. Loved our rooftop lounge. Loved the vibe. The restaurant attached in good. The first night, we were greeted with a free shot of tequila and a free dessert since we mentioned it was our anniversary. Staff was very friendly. It was extremely hard to locate. It would be nice to get some sort of direction from the staff prior to your stay so you know what to expect. Also, when I booked my stay it said they offered free breakfast. I asked the staff and he said mine did not include the free breakfast. I looked up the reservation and sent him proof and he still would not honor the free breakfast as it was described. Good customer service would have honored what was mentioned during my booking. Also, the AC only works from 8pm-9am. It gets extremely humid in Tulum, so make sure you are prepared for that. Also, you are in the jungle so be prepared for a lot of bugs. We woke up with several bug bites each night.
Stayed 5 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The overall experience
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away and relax in nature.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an affordable Eco-hotel in Tulum, slightly away from the hot spots of Tulum, this is it. It's beautiful and the staff and restaurant located in the front were amazing. This place really is a hidden gem, I highly recommend.
Stayed 4 nights in Jul 2021