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Casa Coyote Tulum

Photo gallery for Casa Coyote Tulum

Exterior
2 outdoor pools
2 outdoor pools
2 outdoor pools
Grand Room, 1 King Bed | Terrace/patio

Overview of Casa Coyote Tulum

Casa Coyote Tulum

3.5-star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Km 9.3, Tulum Road Boca Paila, Hotel Zone, Tulum, QROO, 77780

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationPlaya Akun7 min drive
  • Popular LocationVen a la Luz Sculpture7 min drive
  • AirportTulum, Quintana Roo (TUY)33 min drive

Room options

About this area

Tulum

Located in Tulum, Casa Coyote Tulum is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Tulum Beach - 1 min walk
  • Playa Akun - 7 min drive
  • Ven a la Luz Sculpture - 7 min drive
  • SFER IK - 17 min drive
  • Las Palmas Public Beach - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • Hechizo - 12 min walk
  • The real coconut - 12 min walk
  • Casa Banana - 14 min walk
  • Hartwood - 17 min walk
  • Mur Mur - 18 min walk

About this property

Casa Coyote Tulum

3.5-star hotel by the sea
Located close to Playa Paraiso and Tulum National Park, Casa Coyote Tulum provides free continental breakfast, a roundtrip airport shuttle, and a terrace. Treat yourself to a sports massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
Other perks at this hotel include:
  • 2 outdoor pools
  • Bike rentals, express check-out, and a front desk safe
  • Concierge services, smoke-free premises, and tour/ticket assistance
  • Massage treatment rooms, multilingual staff, and luggage storage
  • Guest reviews give top marks for the location
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:30 AM–noon
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 240 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ECO ROOMS CASA COYOTE TULUM Hotel
ECO ROOMS CASA COYOTE Hotel
CASA COYOTE TULUM Hotel
CASA COYOTE Hotel
CASA COYOTE TULUM
CASA COYOTE
Hotel CASA COYOTE TULUM Tulum
Tulum CASA COYOTE TULUM Hotel
Hotel CASA COYOTE TULUM
CASA COYOTE TULUM Tulum
ECO ROOMS CASA COYOTE TULUM
Coyote Tulum
Casa Coyote Tulum Hotel
Casa Coyote Tulum Tulum
Casa Coyote Tulum Hotel Tulum

Frequently asked questions

Does Casa Coyote Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Casa Coyote Tulum?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Casa Coyote Tulum on Jan 29, 2023 start from CA $181.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Coyote Tulum pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Casa Coyote Tulum?

Casa Coyote Tulum doesn't offer parking.

What time is check-in at Casa Coyote Tulum?

Check-in is from 3:00 PM - 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Casa Coyote Tulum?

Check-out is at noon. Late check-out is available for a fee.

Does Casa Coyote Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per room applies.

Where is Casa Coyote Tulum located?

Situated by the sea, this spa hotel is 0.7 mi (1.2 km) from Sian Ka'an Biosphere Reserve and within 6 mi (10 km) of Tulum National Park and Playa Paraiso. Tulum Mayan Ruins and Temple of Doom are also within 9 mi (15 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 111 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 29 out of 111 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 14 out of 111 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 9 out of 111 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 8 out of 111 reviews" "
" "2 - Terrible 7%

8.4/10

Cleanliness

8.5/10

Staff & service

7.4/10

Amenities

8.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! Thank you for everything!

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was excellent and accommodating to all requests! Wifi and wifi was offered and room was shinning clean! Will definitely come back! Thank you

2/10 Terrible

Rosemarie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The electricity turned off for 24hrs. The room smelled like sewer and was told "that's just what happens". AC didn't work for 3 days of 7 days being there. Linens were damp when given to us. Host/Manager stopped responding after our calls/texts 2nd day there. No one offered to compensate for the lack of amenities. The WIFI stopped working after day 2. It was advertised that I'd have sufficient WIF to get some work done. I had to go to another location in town to get WIFI. My friend hit her leg on the cement bed and had a huge lump because there was no light to see where she was going. We had to grab candles from around the property to light our way around our room and property. The pool was dirty and cloudy. Stayed awake for most of the nights because it was so hot and uncomfortable without the AC. The lack of care from the Host/Managers was disgusting. You're better off sleeping on the streets of Tulum than staying here.

8/10 Good

sherryleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay. Property is right on the strip. Further from the popular beach clubs but still walking distance. Dani the property manager was amazing. The staff was so accomodating and goes above and beyond. We went during off peak season so it was quieter but would definitely recommend staying here.
Stayed 2 nights in Sep 2022

6/10 Okay

Navid

Travelled with group
Liked: Cleanliness
Disliked: Amenities
One of the major inconveniences about this hotel is that electricity goes out between 3:00-5:00 p.m. everyday. This is not the case for other hotels (e.g. Nest across the street). This definitely needs to be sorted out by management.
Stayed 5 nights in Aug 2022

6/10 Okay

Hillary, Katonah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were great and clean. Amenities were awesome, shared kitchen, and business area. There was also a great breakfast. however the WiFi was very unstable and the power would go off at random times of the day. The showers were not consistently working either. We loved this place, but we really felt that we needed WiFi for work and would have been nice to take a real showe after a few days.
Stayed 2 nights in Apr 2022

8/10 Good

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful time at Casa Coyote. It was generally quiet (even during Spring Break), had a restaurant in front to enjoy breakfast and lunch at (their Mediterranean food is really good). It's an easy walk to all the high end retaurants in Tulum, and the fun beach clubs, not to mention a Cenote just down the street on the way to Sian Ka'an. I only had issue with the hospitality team once while trying to plan transportation from the airport to the location, so - if you plan on staying here, I would get my own rides. But, other then that, I loved it.
Stayed 8 nights in Apr 2022

10/10 Excellent

Aharon

Stayed 2 nights in Feb 2022

4/10 Poor

Martin

Stayed 2 nights in Jan 2022

2/10 Terrible

Jessica

Travelled with family, Travelled with group
Disliked: Amenities
This place was in a good location, but it was hard to get in contact with a host and there is no where to check in. Also, there is no electricity from 2-5. We also believe we got bed bugs here because we came home with bumps and itching all over and they were NOT regular mosquitoe bites. I would not stay in this hotel again, the only thing I liked was the free breakfast and location.
Stayed 3 nights in Jan 2022