Title: Hotel Carlitos Tulum - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=90174662&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Carlitos Tulum A refreshing pool nestled among greenery awaits just steps from Tulum's ancient ruins, with an on-site restaurant to satisfy post-exploration hunger ## Photo gallery for Hotel Carlitos Tulum ![Property entrance - Hotel Carlitos Tulum (Tulum)](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/5b239b35.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Hotel Carlitos Tulum (Tulum)](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/4674c98c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Single Room, 1 Queen Bed - Hotel Carlitos Tulum (Tulum)](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/f59ff68d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Carlitos Tulum (Tulum)](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/18ead851.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Carlitos Tulum (Tulum)](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/92c369b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Carlitos Tulum, near the Mayan Ruins, offers a continental breakfast and free WiFi in public areas. Cool down in the outdoor pool after exploring, and enjoy 24-hour front desk assistance. ## Reviews 6.0 ## Popular amenities - Pool - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Basic Single Room, 1 Queen Bed ![Basic Single Room, 1 Queen Bed](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/a4ff3a93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room, 1 Queen Bed - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Single Room ![Classic Single Room](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/7f80000c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room - Sleeps 3 - 1 King Bed ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/91000000/90180000/90174700/90174662/491a9cf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 17 reviews CA $177 CA $224 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 357 reviews CA $92 CA $148 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-4-17&chkout=2026-4-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42520000/42519400/42519314/fa6d8872_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Bardo Tulum City Center - Pool - Spa - Pet friendly - Parking included 9.6 Exceptional 445 reviews CA $266 CA $343 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![8 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/123f45ea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,950 reviews CA $430 CA $524 total includes taxes & fees Apr 30 - May 1 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 759 reviews CA $563 CA $685 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![65-inch flat-screen TV with satellite channels, TV, pay movies](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/8f8889c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.0 Wonderful 310 reviews CA $624 CA $858 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/d371c401_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.8 Good 1,001 reviews CA $389 CA $476 total includes taxes & fees Apr 27 - Apr 28 [](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information?chkin=2026-4-27&chkout=2026-4-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 727 reviews CA $317 CA $444 total includes taxes & fees Apr 25 - Apr 26 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-4-25&chkout=2026-4-26&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 792 reviews CA $450 CA $593 total includes taxes & fees Apr 30 - May 1 [](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 231 reviews CA $311 CA $410 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4b7ae6fc-789f-4d79-830d-bc6634c67418&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Carlitos-Caribbean.h90174662.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Carlitos-Caribbean.h90174662.Hotel-Information) ## About the area Tulum City Center, a neighborhood in Tulum, is home to Hotel Carlitos Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20896%2C-87.45170&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tCn_byRdD6X6AKXzCd6aQRKrnmE=) Av. Coba, C. 3 Ote. esq, Tulum, QROO, 77765 ### What's nearby - ![Jaguar Park](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 8 min walk \- 0.7 km - Hunab Lifestyle Center 8 min walk \- 0.7 km - Dos Aguas Park 16 min walk \- 1.3 km - Cenote Calavera 2 min drive \- 2.5 km - Hospital de Tulum 5 min drive \- 2.8 km ### Getting around - Tulum Intl. Airport (TQO) 49 min drive ### Restaurants - Carl's Jr. 9 min walk - Siete Fuegos 5 min walk - La Regia Tulum 7 min walk - Escama 5 min walk - El Capitán 5 min walk ## About this property ### Hotel Carlitos Tulum Hotel near Tulum Mayan Ruins Hotel Carlitos Tulum provides free continental breakfast and more. Stay connected with free WiFi in public areas. Other perks at this hotel include: - An outdoor pool - A 24-hour front desk Room features All guestrooms at Hotel Carlitos Tulum offer comforts such as air conditioning, as well as amenities like printers. Extra conveniences in all rooms include: - Guidebooks and local maps - Ceiling fans, housekeeping, and printers ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/d2fa64a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 955 reviews CA $44 CA $66 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 92 reviews CA $89 CA $113 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89270000/89264200/89264118/08e437af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Faisano Boutique Luxury Hotel, Tulum Beach Zama - Pool - Hot tub - Spa - Parking included 8.6 Excellent 117 reviews CA $40 CA $57 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=89264118&PinnedHotelID=89264118&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/52000000/51640000/51637800/51637747/29ca064e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CARPE DIEM Tulum by Nah Hotels Tulum City Center - Pool - Free WiFi - Air conditioning - Parking available 8.8 Excellent 113 reviews CA $52 CA $68 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=51637747&PinnedHotelID=51637747&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, beach towels](https://images.trvl-media.com/lodging/47000000/46050000/46046400/46046356/d17e4603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamp Ikal Tulum Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 168 reviews CA $50 CA $64 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=46046356&PinnedHotelID=46046356&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35250000/35245300/35245287/2f31abe2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique TerraNova La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 10 reviews CA $94 CA $119 total includes taxes & fees May 2 - May 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=35245287&PinnedHotelID=35245287&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Room](https://images.trvl-media.com/lodging/92000000/91780000/91778000/91777965/b9a01af3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamping Mayan Glam Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 28 reviews CA $63 CA $81 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=91777965&PinnedHotelID=91777965&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42520000/42519400/42519314/9b42c8f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bardo Tulum City Center - Pool - Spa - Pet friendly - Parking included 9.6 Exceptional 445 reviews CA $266 CA $343 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=42519314&PinnedHotelID=42519314&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio, 1 King Bed | Balcony](https://images.trvl-media.com/lodging/95000000/94660000/94653300/94653240/63a7233b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Full Equipped Standar Apartments Tulum City Center - Free WiFi - Air conditioning - Microwave - Kitchen [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=94653240&PinnedHotelID=94653240&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/95000000/94890000/94889800/94889753/1fa9facd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Slam Fishing Lodge Tulum Punta Allen - Pool - Breakfast included - Spa - Free WiFi 8.0 Very good 2 reviews CA $304 CA $376 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=94889753&PinnedHotelID=94889753&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=90174662&PinnedHotelID=90174662&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=90174662,16455930,107788093,89264118,51637747) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking ### Food and drink - Free continental breakfast available daily 8:30 AM to noon ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks ### Guest services - Change of bedsheets (on request) - Housekeeping (on request) ### Accessibility - No elevator ### More - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Private bathroom ### More - Air conditioning - Ceiling fan - Printer ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as Carlitos Caribbean Hotel Carlitos Tulum Hotel Hotel Carlitos Tulum Tulum Hotel Carlitos Tulum Hotel Tulum ## Frequently asked questions ### Does Hotel Carlitos Tulum have a pool? ### Is Hotel Carlitos Tulum pet-friendly? ### How much is parking? ### What time is check-in at Hotel Carlitos Tulum? ### What time is check-out at Hotel Carlitos Tulum? ### Where is Hotel Carlitos Tulum located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Carlitos Tulum Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews Verified ### 4/10 Poor #### Caroline May 30, 2023 Disliked: Staff & service, room comfort #### Please put a decent door in the bathroom The room had an almost inexistent door in the bathroom, made with bamboo, you could see through the door as it didn't offer any type of isolation of sound, odour or image. The shower was a few inches from the toilet, meaning that everything was completely wet every time someone took a shower. The room had this big window to the pool, which was supposed to be nice, however, the hotel don't set a limit hour for the usage of the pool, so people stayed in the pool until very late, listening to very loud music, shouting and singing for everyone to hear. Impossible to sleep. ![Bamboo door to the bathroom.](https://a.travel-assets.com/ugc/hotel-reviews/8A0BB60858F2E6DDB65C718C4FBD057B868424EC1685436434049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shower and toilet](https://a.travel-assets.com/ugc/hotel-reviews/9E219EC17A3FAB40C2ED69E5132CC3F4EFA021C01685436440105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caroline Stayed 2 nights in Apr 2023 Verified ### 8/10 Good #### MARIA ELENA Apr 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MARIA ELENA Stayed 1 night in Apr 2023