Title: Aroma Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aroma Tulum Hotel in Tulum with free breakfast and a rooftop terrace ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/df83592a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/ce375b67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/e8398316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily self-serve breakfast](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/d705a805.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/f2147668.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aroma Tulum, surrounded by rich history, offers an outdoor pool with sun loungers and a rooftop terrace for evening drinks. Explore nearby Mayan ruins with the hotel's bike rentals, then enjoy the free self-serve breakfast with help from attentive multilingual staff. 7.8 Good ## Popular amenities - Bar - Room service - Breakfast included - Pool - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Junior Suite](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/50b7cf24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Down duvet - 258 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/41b7a942.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Balcony ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains - 431 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Premium Suite](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/5b1fa58b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains - 452 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Queen Beds and 1 Twin Sofa Bed ![Exclusive Suite, Private Pool](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/6f59f0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, Private Pool ### Highlights Yard Furnished patio Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,972 reviews CA $509 CA $509 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=60118ce9-f79a-4f24-aad1-dfbca58bc670&top_cur=CAD) Ad ![Luxury Villa, All Inclusive | Living area](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/7c3228ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - 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Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 590 reviews CA $620 CA $620 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=60118ce9-f79a-4f24-aad1-dfbca58bc670&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aroma-Tulum.h33066043.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aroma-Tulum.h33066043.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20781%2C-87.47002&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Nr8o__FQ2z7RnfTNzXhIDhXd11A=) Calle Mercurio Poniente 21, Tulum, QROO, 77780 #### What's nearby - Hospital de Tulum - 5 min walk - 0.5 km - Dos Aguas Park - 9 min walk - 0.8 km - Holistika Art Walk - 7 min drive - 2.2 km - Jaguar Park - 9 min drive - 2.5 km - Hunab Lifestyle Center - 9 min drive - 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 106 min drive #### Restaurants - ‪El Agavero - ‬7 min walk - ‪Taqueria El Sabor Mexicano - ‬2 min walk - ‪Burrito Amor - ‬4 min walk - ‪Los Aguachiles - ‬3 min walk - ‪Palma Central - ‬4 min walk ## About this property ### Aroma Tulum Hotel near Tulum Mayan Ruins At Aroma Tulum, you can look forward to free self-serve breakfast, a poolside bar, and a rooftop terrace. Stay connected with free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers - Bike rentals, express check-out, and concierge services - A front-desk safe, tour/ticket assistance, and coffee/tea in the lobby - A water dispenser, luggage storage, and a TV in the lobby Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Down comforters and rollaway/extra beds (surcharge) - Bathrooms with showers and free toiletries - Smart TVs with premium channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![On the beach, white sand, free beach cabanas, sun loungers](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/fe4b190b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 619 reviews CA $233 CA $328 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Bathroom sink](https://images.trvl-media.com/lodging/5000000/4520000/4515800/4515733/7ddf95b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulik - Adults Only Zona Hotelera - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 876 reviews CA $319 CA $390 total includes taxes & fees Dec 1 - 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Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 359 reviews CA $324 CA $396 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available ### Food and drink - Free self-serve breakfast available daily 8:30 AM to 11:30 AM - A poolside bar - Coffee and tea in common areas ### Things to do - Bicycle rentals - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Gravel flooring in public areas - Smooth flooring in public areas - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Smart TV with premium cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open daily from noon - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 1600 will be collected before check-in. - Resort fee: MXN 98.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Aroma Tulum have a pool? > Yes, this property has an outdoor pool. ### Is Aroma Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > There is free parking nearby. ### What time is check-in at Aroma Tulum? > Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours. ### What time is check-out at Aroma Tulum? > Check-out is at noon. ### Where is Aroma Tulum located? > Located in Tulum City Center, this hotel is 0.3 mi (0.4 km) from Hospital de Tulum and 2.9 mi (4.6 km) from Tulum Mayan Ruins. Dos Aguas Park and Holistika Art Walk are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aroma Tulum Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 9.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 46 8 - Good 14 6 - Okay 8 4 - Poor 7 2 - Terrible 12 ### 10/10 Excellent #### Verified traveller Mar 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities BEAUTIFUL hotel, friendly staff, and quiet street, 2 min walk from town ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Andy Apr 30, 2023 Liked: Staff & service, amenities, property conditions & facilities very quiet comfortable, exquisitely decorated and a warm, friendly staff ##### Andy Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Mario Jul 19, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities They cancel our reservation 4 hrs before arrival ##### Mario Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Wendy Jul 2, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Toilettes inutilisables dans notre chambre : chasse d’eau cassé. L’hôtel est intervenu mais n’a pas solutionné le problème ##### Wendy ### 8/10 Good #### Michelle Jul 11, 2022 Liked: Staff & service, amenities, property conditions & facilities ... ##### Michelle Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Ana Mar 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay ##### Ana Stayed 7 nights in Feb 2022 ### 10/10 Excellent #### Victoria Feb 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool vibes, walk around and find things to do and eat, friendly staff, close to la zona hotelera, any questions feel free to ask staff they’ll help ##### Victoria Stayed 4 nights in Feb 2022 ### 2/10 Terrible #### Eledir Jan 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing and will never return I was very disappointed due to many things; - bathroom with a bad small ( even after complaints); only 1 amenities for 4 days stay; breakfast with 3 toast +soluble coffee + few slices of fruits+ 1 spoon of yogurt with cereal ; sheets was excellent at first day but changed to a poor one in others ( even though we didn’t request to change due to environmental protection) and last the bicycles were rusty and I got injuries for one of them, not mentioning they have only 4 to he entire hotel ( we had to rent ours); rooms are totally dark with black painting and not good ventilation … sorry but to be boutique they need to improve a lot ! :( ##### Eledir Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Julia Jan 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aroma de férias! O hotel é lindo, tem boa localização, café da manhã muito saboroso e atendimento bom e atencioso. Quarto super limpo e estiloso. Não havia estacionamento próprio mas foi possível estacionar todos os dias em frente ao hotel e também houve um problema com as chaves dos quartos - o que foi contornado sem maiores problemas pelos recepcionistas. Com certeza voltariamos mais vezes! ##### Julia Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Loriann Dec 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay. We felt safe and it was quite homey ##### Loriann Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Siomara Nov 15, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and responsive. The food was amazing and over all had a great experience. We enjoyed our stay here and would love to comeback. ##### Siomara Stayed 2 nights in Oct 2021 ### 8/10 Good #### Behafarin Oct 21, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at Aroma. Very clean, nice staff and breakfast, very close to lots of little stores, restaurants and bars. The only thing that wasn't ideal for us was the absence of hot water when we wanted to take a shower. Otherwise everything was great. ##### Behafarin Stayed 1 night in Oct 2021 ### 10/10 Excellent #### alain Sep 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location, great food/breakfast, room was very spacious; Staff was very welcoming and friendly. The only thing the internet was a little slow at times. But overall a 10. ##### alain Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller Aug 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar excelente y económico para estar en el area turístico de Tulum. ##### Verified traveller Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Jul 31, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the place and the staff ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 5, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was awesome, the staff are very friendly, they treat you very good, the food wich is the breakfast that comes included with the room was also good. Rooms are beautiful, is like a piece of nature right in your room, i loved everything about this hotel, honestly i dont have nothing negative to say about it. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller May 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cute and Quaint Cute and quaint. It’s Tulum, don’t expect too much. But it was nice. The outdoor pool was a bathtub. About 15 minutes from the beach. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller May 30, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience, I went with my husband and we definitely love it, Amazing staff and food, everything was excellent. Nothing bad to say about this Amazing hotel. ##### Verified traveller Stayed 5 nights in May 2021 ### 6/10 Okay #### Verified traveller May 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities They didn’t have water for at least two hours or even hot water ##### Verified traveller Stayed 1 night in May 2021 ### 6/10 Okay #### Verified traveller May 14, 2021 Liked: Cleanliness Disliked: Staff & service, amenities Pictures online look much different than actual hotel. Staff tried to double charge me because their machine ran out of paper and no note was put in that I paid in cash after card machine was not working. Advertised as having food and drink service 24 hours but that was not the case. But the room was clean. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller May 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, breakfast is delicious, kinda far from the action at Tulum beach but is pretty ##### Verified traveller Stayed 1 night in May 2021 ### 2/10 Terrible #### Michael Mar 8, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scammed 3 day stay, No water for 2 days No electricity for 1 day Shower broke and was unusable after first day Did nothing to make it right Terrible experience ##### Michael Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Giselle Feb 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome time ! Room was okay ##### Giselle Stayed 2 nights in Feb 2021 ### 4/10 Poor #### Verified traveller Feb 21, 2021 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Las habitaciones estaban espaciosas, pero la verdad el personal deja MUCHO que desear, no fueron ni para ayudarme con mi equipaje y era en el tercer piso y no tienen elevador, el desayuno pura fruta y pan. ##### Verified traveller Stayed 4 nights in Feb 2021 ### 2/10 Terrible #### Judy, AZ Feb 1, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK HERE! The pictures are a lie. Everything is rundown. The room was super damp and smelled like sewer. The private pool is not private at all, they like to say “private” because no one has “access” to it but everyone around has a view. NO HOT WATER for your pool or in our case dirty tub outside. No chairs or a hammock like pictured either. Faucets in the room are rusty leaving your hands smelling like rust and metal. You will getting eaten alive by MOSQUITOES!!! They don’t offer nets for the beds either even though the place is infested with them. The “public pool” is cold water too. The lounge chairs upstairs pillows are old and run down. It was so bad we left! Didn’t stay there not more than 30 min or so. We tried getting in contact with management and no one available the staff weren’t very interested in helping. Read other reviews and see they say the same thing I booked this with months before and if I would’ve read the recent reviews before getting there I would’ve cancelled. I’m requesting help from Expedia so Think twice before you book. It’s not worth the money to stay in a place that’s unacceptable its not right! Save yourself the headache frustration and the money. The trip to this place was a waste of a lot of money, a whole day of driving and gas ruined my vacation! ##### Judy Stayed 3 nights in Jan 2021 ## Expedia's Latest Trends ### Hotels > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)