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Aroma Tulum

Photo gallery for Aroma Tulum

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, individually decorated

Overview of Aroma Tulum

Aroma Tulum

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Calle Mercurio Poniente 21, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal3 min drive
  • AirportTulum, Quintana Roo (TUY)6 min drive
  • Popular LocationLas Palmas Public Beach7 min drive
  • Popular LocationPlaya Paraiso7 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Aroma Tulum is in the city center and near the beach. Cenote Crystal and Cenotes Sac Actun are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures. Xel-Há Park and Jungle Place are also worth visiting.

What's nearby

  • Cenote Crystal - 3 min drive
  • Tulum National Park - 4 min drive
  • Las Palmas Public Beach - 7 min drive
  • SFER IK - 7 min drive
  • Playa Paraiso - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • Los Aguachiles Tulum — 2 min walk
  • El Camello Jr — 3 min walk
  • La Barracuda — 4 min walk
  • Burrito Amor — 4 min walk
  • Antojitos la Chiapaneca — 6 min walk

About this property

Aroma Tulum

3-star Tulum hotel in Tulum City Center with free breakfast
An outdoor pool, a poolside bar, and a rooftop terrace are available at this hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and free use of bicycles are onsite. All 11 individually decorated rooms feature free WiFi and 24-hour room service. For entertainment, Smart TVs come with cable channels, and guests can also appreciate comforts like premium bedding and down comforters.
Aroma Tulum offers 11 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 16 ft
  • Street parking available

Food and drink

  • Free self-serve breakfast available daily 8:30 AM–11:30 AM
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • No elevators
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers
  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • Smart TV

Food and drink

  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Local maps
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from noon - 6:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of MXN 1600 will be collected before check-in.
  • Resort fee: MXN 98.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 37 out of 68 reviews
5 - Excellent 54%
Rating 4 - Good. 9 out of 68 reviews
4 - Good 13%
Rating 3 - Okay. 8 out of 68 reviews
3 - Okay 12%
Rating 2 - Poor. 6 out of 68 reviews
2 - Poor 9%
Rating 1 - Terrible. 8 out of 68 reviews
1 - Terrible 12%

4.2/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, great food/breakfast, room was very spacious; Staff was very welcoming and friendly. The only thing the internet was a little slow at times. But overall a 10.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and the staff
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome, the staff are very friendly, they treat you very good, the food wich is the breakfast that comes included with the room was also good. Rooms are beautiful, is like a piece of nature right in your room, i loved everything about this hotel, honestly i dont have nothing negative to say about it.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Quaint
Cute and quaint. It’s Tulum, don’t expect too much. But it was nice. The outdoor pool was a bathtub. About 15 minutes from the beach.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, I went with my husband and we definitely love it, Amazing staff and food, everything was excellent. Nothing bad to say about this Amazing hotel.
Stayed 5 nights in May 2021