Title: Aroma Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=33066043&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aroma Tulum Ancient charm meets modern comfort at Aroma Tulum, where travelers can discover hidden gems near Mayan ruins before relaxing poolside with a refreshing drink ## Photo gallery for Aroma Tulum ![Outdoor pool, sun loungers - Aroma Tulum (Tulum)](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/a56bfa64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Aroma Tulum (Tulum)](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/58aa3916.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Aroma Tulum (Tulum)](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/3adddac0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite - Aroma Tulum (Tulum)](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/e8398316.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Suite, Private Pool - Aroma Tulum (Tulum)](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/504073a8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aroma Tulum, surrounded by rich history, offers an outdoor pool with sun loungers and a rooftop terrace for evening drinks. Explore nearby Mayan ruins with the hotel's bike rentals, then enjoy the free self-serve breakfast with help from attentive multilingual staff. ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Free WiFi - Restaurant - Air conditioning - Bar ## Room options ### Check availability for these dates Tonight [Mar. 2 - Mar. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 3 - Mar. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/50b7cf24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan Down duvet Separate bedroom - City view - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Suite, Balcony ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/41b7a942.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Balcony ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan - City view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Suite ![Premium Suite](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/5b1fa58b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Smart TV Ceiling fan - City view - 452 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Exclusive Suite, Private Pool ![Exclusive Suite, Private Pool](https://images.trvl-media.com/lodging/34000000/33070000/33066100/33066043/6f59f0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite, Private Pool ### Highlights Furnished patio Yard Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Air conditioning - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 12 reviews CA $164 CA $203 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c138f362-3ec0-4778-91ab-766fb63a87bb&top_cur=CAD) Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 721 reviews CA $595 CA $725 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c138f362-3ec0-4778-91ab-766fb63a87bb&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 705 reviews CA $292 CA $410 total includes taxes & fees Mar 4 - Mar 5 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c138f362-3ec0-4778-91ab-766fb63a87bb&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - 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On private beach - Pool - Spa - Parking included 9.2 Wonderful 301 reviews CA $585 CA $805 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c138f362-3ec0-4778-91ab-766fb63a87bb&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,000 reviews CA $683 CA $830 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c138f362-3ec0-4778-91ab-766fb63a87bb&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2060000/2057800/2057731/5fcf47a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,690 reviews CA $666 CA $811 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c138f362-3ec0-4778-91ab-766fb63a87bb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aroma-Tulum.h33066043.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Aroma-Tulum.h33066043.Hotel-Information) ## About the area Located near the beach, Aroma Tulum is in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20781%2C-87.47002&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Nr8o__FQ2z7RnfTNzXhIDhXd11A=) Calle Mercurio Poniente 21, Tulum, QROO, 77780 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 5 min drive \- 2.5 km - Hospital de Tulum 5 min walk \- 0.5 km - Dos Aguas Park 9 min walk \- 0.8 km - Holistika Art Walk 4 min drive \- 2.2 km - Hunab Lifestyle Center 5 min drive \- 2.5 km ### Getting around - Cancun Intl. Airport (CUN) 106 min drive ### Restaurants - Burrito Amor 4 min walk - Palma Central 4 min walk - Taqueria El Sabor Mexicano 2 min walk - El Camello Jr 3 min walk - La Taque Tulum 4 min walk ## About this property ### Aroma Tulum Hotel near Tulum Mayan Ruins At Aroma Tulum, you can look forward to free self-serve breakfast, a poolside bar, and a rooftop terrace. Stay connected with free in-room WiFi. You'll also find perks like: - An outdoor pool along with sun loungers - Bike rentals, express check-out, and coffee/tea in the lobby - A water dispenser, a TV in the lobby, and tour/ticket assistance - Luggage storage, multilingual staff, and a front-desk safe Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Down comforters and rollaway/extra beds (surcharge) - Bathrooms with showers and free toiletries - Smart TVs with premium channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Deluxe King Ocean View with Jacuzzi | View from room](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/5085c811.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 116 reviews CA $116 CA $145 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70770000/70762100/70762076/a505e92b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Irie Tulum Zama - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 115 reviews CA $53 CA $70 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=70762076&PinnedHotelID=70762076&HadPinnedHotel=true®ionId=-1&adults=2) ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 721 reviews CA $595 CA $725 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=89768532&PinnedHotelID=89768532&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/20000000/19890000/19887100/19887031/b64ba108.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turquoise Tulum Hotel La Veleta - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 149 reviews CA $59 CA $76 total includes taxes & fees Apr 1 - Apr 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=19887031&PinnedHotelID=19887031&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront Villa | View from room](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/ef0e29ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 705 reviews CA $292 CA $410 total includes taxes & fees Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22360000/22353800/22353792/2f7db115.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacha Tulum Boutique Hotel Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 245 reviews CA $87 CA $110 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=22353792&PinnedHotelID=22353792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/47000000/46130000/46124100/46124059/aa5211e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Valhalla Residence by Biwa Tulum - Pool - Kitchen - Parking included - Free WiFi 9.8 Exceptional 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=46124059&PinnedHotelID=46124059&HadPinnedHotel=true®ionId=-1&adults=2) ![King Beachfront | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8380000/8371800/8371779/6caf2986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mereva Tulum Tulum - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 633 reviews CA $209 CA $257 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=8371779&PinnedHotelID=8371779&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/5000000/4520000/4515800/4515733/9156853b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulik - Adults Only Zona Hotelera - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 907 reviews CA $319 CA $391 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=4515733&PinnedHotelID=4515733&HadPinnedHotel=true®ionId=-1&adults=2) ![Yaakun Grand Cenote View | Balcony view](https://images.trvl-media.com/lodging/93000000/92420000/92418900/92418875/57ea4058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum - Restaurant & Cenote Club Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 300 reviews CA $351 CA $476 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=92418875&PinnedHotelID=92418875&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=33066043&PinnedHotelID=33066043&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=33066043,113245073,70762076,89768532,19887031) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available ### Food and drink - Free self-serve breakfast available daily 8:30 AM to 11:30 AM - A poolside bar - Coffee and tea in common areas ### Things to do - Bicycle rentals - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Gravel flooring in public areas - Smooth flooring in public areas - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Smart TV with premium cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open daily from noon - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 1600 will be collected before check-in. - Resort fee: MXN 98.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Aroma Tulum have a pool? ### Is Aroma Tulum pet-friendly? ### How much is parking? ### What time is check-in at Aroma Tulum? ### What time is check-out at Aroma Tulum? ### Where is Aroma Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aroma Tulum Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 46 8 - Good 14 6 - Okay 8 4 - Poor 7 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Verified traveller Mar 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities BEAUTIFUL hotel, friendly staff, and quiet street, 2 min walk from town ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Andy Apr 30, 2023 Liked: Staff & service, amenities, property conditions & facilities very quiet comfortable, exquisitely decorated and a warm, friendly staff ##### Andy Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Mario Jul 19, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities They cancel our reservation 4 hrs before arrival ##### Mario Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Wendy Jul 2, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Toilettes inutilisables dans notre chambre : chasse d’eau cassé. L’hôtel est intervenu mais n’a pas solutionné le problème ##### Wendy ### 8/10 Good #### Michelle Jul 11, 2022 Liked: Staff & service, amenities, property conditions & facilities ... ##### Michelle Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Ana Mar 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay ##### Ana Stayed 7 nights in Feb 2022 ### 10/10 Excellent #### Victoria Feb 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool vibes, walk around and find things to do and eat, friendly staff, close to la zona hotelera, any questions feel free to ask staff they’ll help ##### Victoria Stayed 4 nights in Feb 2022 ### 2/10 Terrible #### Eledir Jan 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing and will never return I was very disappointed due to many things; - bathroom with a bad small ( even after complaints); only 1 amenities for 4 days stay; breakfast with 3 toast +soluble coffee + few slices of fruits+ 1 spoon of yogurt with cereal ; sheets was excellent at first day but changed to a poor one in others ( even though we didn’t request to change due to environmental protection) and last the bicycles were rusty and I got injuries for one of them, not mentioning they have only 4 to he entire hotel ( we had to rent ours); rooms are totally dark with black painting and not good ventilation … sorry but to be boutique they need to improve a lot ! :( ##### Eledir Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Julia Jan 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aroma de férias! O hotel é lindo, tem boa localização, café da manhã muito saboroso e atendimento bom e atencioso. Quarto super limpo e estiloso. Não havia estacionamento próprio mas foi possível estacionar todos os dias em frente ao hotel e também houve um problema com as chaves dos quartos - o que foi contornado sem maiores problemas pelos recepcionistas. Com certeza voltariamos mais vezes! ##### Julia Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Loriann Dec 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay. We felt safe and it was quite homey ##### Loriann Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Siomara Nov 15, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and responsive. The food was amazing and over all had a great experience. We enjoyed our stay here and would love to comeback. ##### Siomara Stayed 2 nights in Oct 2021 ### 8/10 Good #### Behafarin Oct 21, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at Aroma. Very clean, nice staff and breakfast, very close to lots of little stores, restaurants and bars. The only thing that wasn't ideal for us was the absence of hot water when we wanted to take a shower. Otherwise everything was great. ##### Behafarin Stayed 1 night in Oct 2021 ### 10/10 Excellent #### alain Sep 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location, great food/breakfast, room was very spacious; Staff was very welcoming and friendly. The only thing the internet was a little slow at times. But overall a 10. ##### alain Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller Aug 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar excelente y económico para estar en el area turístico de Tulum. ##### Verified traveller Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Jul 31, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the place and the staff ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 5, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was awesome, the staff are very friendly, they treat you very good, the food wich is the breakfast that comes included with the room was also good. Rooms are beautiful, is like a piece of nature right in your room, i loved everything about this hotel, honestly i dont have nothing negative to say about it. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller May 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cute and Quaint Cute and quaint. It’s Tulum, don’t expect too much. But it was nice. The outdoor pool was a bathtub. About 15 minutes from the beach. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller May 30, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience, I went with my husband and we definitely love it, Amazing staff and food, everything was excellent. Nothing bad to say about this Amazing hotel. ##### Verified traveller Stayed 5 nights in May 2021 ### 6/10 Okay #### Verified traveller May 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities They didn’t have water for at least two hours or even hot water ##### Verified traveller Stayed 1 night in May 2021 ### 6/10 Okay #### Verified traveller May 14, 2021 Liked: Cleanliness Disliked: Staff & service, amenities Pictures online look much different than actual hotel. Staff tried to double charge me because their machine ran out of paper and no note was put in that I paid in cash after card machine was not working. Advertised as having food and drink service 24 hours but that was not the case. But the room was clean. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller May 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, breakfast is delicious, kinda far from the action at Tulum beach but is pretty ##### Verified traveller Stayed 1 night in May 2021 ### 2/10 Terrible #### Michael Mar 8, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scammed 3 day stay, No water for 2 days No electricity for 1 day Shower broke and was unusable after first day Did nothing to make it right Terrible experience ##### Michael Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Giselle Feb 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome time ! Room was okay ##### Giselle Stayed 2 nights in Feb 2021 ### 4/10 Poor #### Verified traveller Feb 21, 2021 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Las habitaciones estaban espaciosas, pero la verdad el personal deja MUCHO que desear, no fueron ni para ayudarme con mi equipaje y era en el tercer piso y no tienen elevador, el desayuno pura fruta y pan. ##### Verified traveller Stayed 4 nights in Feb 2021 ### 2/10 Terrible #### Judy, AZ Feb 1, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK HERE! The pictures are a lie. Everything is rundown. The room was super damp and smelled like sewer. The private pool is not private at all, they like to say “private” because no one has “access” to it but everyone around has a view. NO HOT WATER for your pool or in our case dirty tub outside. No chairs or a hammock like pictured either. Faucets in the room are rusty leaving your hands smelling like rust and metal. You will getting eaten alive by MOSQUITOES!!! They don’t offer nets for the beds either even though the place is infested with them. The “public pool” is cold water too. The lounge chairs upstairs pillows are old and run down. It was so bad we left! Didn’t stay there not more than 30 min or so. We tried getting in contact with management and no one available the staff weren’t very interested in helping. Read other reviews and see they say the same thing I booked this with months before and if I would’ve read the recent reviews before getting there I would’ve cancelled. I’m requesting help from Expedia so Think twice before you book. It’s not worth the money to stay in a place that’s unacceptable its not right! Save yourself the headache frustration and the money. The trip to this place was a waste of a lot of money, a whole day of driving and gas ruined my vacation! ##### Judy Stayed 3 nights in Jan 2021 ## Expedia's Latest Trends ### Hotels > [Hotel Shibari Tulum - Restaurant & Cenote Club](https://www.expedia.ca/Tulum-Hotels-Hotel-Shibari-Tulum.h92418875.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Jungle Villa With Private Pool](https://www.expedia.ca/Tulum-Hotels-Casa-Bejuco.h39211496.Hotel-Information) > > [Maya Tulum by G Hotels](https://www.expedia.ca/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information) > > [Sivana Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Sivana-Tulum.h69306030.Hotel-Information) > > [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > > [Casa Libre](https://www.expedia.ca/Tulum-Hotels-Casa-Libre.h89674526.Hotel-Information) > > [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > > [The Highline Tulum](https://www.expedia.ca/Tulum-Hotels-The-Highline-Tulum.h32143442.Hotel-Information) > > [Alito Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-La-Diosa-Resort.h73727035.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > > [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > > [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > > [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information) > > [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Bungalos Luxury By Lockey](https://www.expedia.ca/Tulum-Hotels-Bungalos-Luxury-By-Lockey.h103642339.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Casa Bohemia Luum Zama Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Bohemia-Luum-Zama-Beach-Club-Access.h109514837.Hotel-Information) > > [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > > [Radhoo Tulum](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > > [Coco Unlimited](https://www.expedia.ca/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > > [Dune Boutique Hotel located at the party zone](https://www.expedia.ca/Tulum-Hotels-Dune-Boutique-Hotel-Tulum-Adults-Only.h12742396.Hotel-Information)