Title: Andreas Tulum Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=8841149&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Andreas Tulum Hotel ## Photo gallery for Andreas Tulum Hotel ![Front of property - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/0c0bf6c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sundeck - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/92fe113e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, Balcony - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/953c2d62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, free WiFi - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/16fc257c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Andreas Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/982afb95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Andreas Tulum Hotel blends tranquility with modern comfort. Enjoy meals at Andrea's restaurant all day and evening manager's receptions. Free WiFi and bike rentals available for exploring Tulum National Park and Mayan Ruins. ## Reviews 6.0 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Room, 2 Double Beds, Ground Floor ![Standard Room, 2 Double Beds, Ground Floor](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/e1a0462c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ground Floor - 172 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, Balcony ![Superior Room, Balcony](https://images.trvl-media.com/lodging/9000000/8850000/8841200/8841149/953c2d62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony - Garden view - 172 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/b211b0ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum, Apartments by Marriott Bonvoy La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 17 reviews CA $177 CA $223 total includes taxes & fees Apr 22 - Apr 23 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2026-4-22&chkout=2026-4-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=131ccbee-5314-4617-a620-3e4b307dcdc7&top_cur=CAD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - 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Pool - Breakfast included - Spa - Parking included 8.8 Excellent 794 reviews CA $445 CA $587 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=131ccbee-5314-4617-a620-3e4b307dcdc7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Andreas-Tulum-Hotel.h8841149.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Andreas-Tulum-Hotel.h8841149.Hotel-Information) ## About the area Located in Tulum, Andreas Tulum Hotel is in a national park and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21880%2C-87.43552&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IeOLq1WamxG7D5EOiaL6IE0P31s=) Av. Ruinas de Tulum, #24, Tulum, QROO, 77780 ### What's nearby - ![Jaguar Park](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 1 min walk \- 0.1 km - ![Tulum National Park](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 5 min walk \- 0.4 km - ![Tulum Mayan Ruins](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 9 min walk \- 0.8 km - ![Playa Ruinas](https://images.trvl-media.com/place/553248635939575953/bec723bd-4f18-4e2b-8d57-030a274c7540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Ruinas 14 min walk \- 1.2 km - Tulum Tower 3 min walk \- 0.3 km ### Getting around - Cancun Intl. Airport (CUN) 86 min drive ### Restaurants - King Kebab 3 min walk - Starbucks 2 min drive - Playa Pescadores 11 min drive - Cervecería Tulum 3 min drive - Villa Pescadores 11 min drive ## About this property ### Andreas Tulum Hotel Hotel near Tulum Mayan Ruins Near Tulum National Park, Andreas Tulum Hotel provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Andrea´s, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a bar. Additional perks include: - Free self parking - Cooked-to-order breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and smoke-free premises Room features All guestrooms at Andreas Tulum Hotel have perks such as air conditioning, as well as amenities like late night room service and free WiFi. Other amenities include: - Bathrooms with showers and free toiletries - LED TVs with cable channels - Ceiling fans, daily housekeeping, and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/36acd182.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.4 Very good 255 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, beach towels](https://images.trvl-media.com/lodging/47000000/46050000/46046400/46046356/d17e4603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamp Ikal Tulum Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 168 reviews CA $73 CA $93 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=46046356&PinnedHotelID=46046356&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/5000000/4520000/4515800/4515733/9156853b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulik - Adults Only Zona Hotelera - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 921 reviews CA $364 CA $445 total includes taxes & fees Apr 28 - Apr 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=4515733&PinnedHotelID=4515733&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach cabanas, beach umbrellas](https://images.trvl-media.com/lodging/49000000/48570000/48569300/48569260/bff741c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Panamera Zona Hotelera - On private beach - Pool - Parking included - Free WiFi 8.8 Excellent 104 reviews CA $375 CA $458 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=48569260&PinnedHotelID=48569260&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=8841149&PinnedHotelID=8841149&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8841149,73727035,46046356,4515733,48569260) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - RV/bus/truck parking (surcharge) on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 120 to 180 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Andrea´s ### Things to do - Free bicycle rentals ### Family friendly - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Newspapers in lobby ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In a national park - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible parking ### More - 1 building - 2 floors - Built in 1999 - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Late-night room service ### More - Air conditioning - Ceiling fan - Desk - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 9 PM Early check-in subject to availability Early check-in fee: MXN 300 Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 300 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 6 percent for credit card payments The front desk is open daily from 7 AM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 800.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 120 to 180 per person - Airport shuttle fee: MXN 2500 per vehicle (one-way) - Early check-in fee: MXN 300 (subject to availability) - Late check-out fee: MXN 300 (subject to availability) - Credit card charges are subject to a surcharge of 6 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Long-term renters welcome This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms Alcohol is not permitted at this property Parking height restrictions apply ### Property is also known as Andreas Tulum Hotel Andreas Tulum Andreas Tulum Hotel Hotel Andreas Tulum Hotel Tulum Andreas Tulum Hotel Hotel Tulum ## Frequently asked questions ### Is Andreas Tulum Hotel pet-friendly? ### How much is parking? ### What time is check-in at Andreas Tulum Hotel? ### What time is check-out at Andreas Tulum Hotel? ### Does Andreas Tulum Hotel provide a shuttle to the airport? ### Where is Andreas Tulum Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Andreas Tulum Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Location ### 6.2 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 13 8 - Good 27 6 - Okay 34 4 - Poor 15 2 - Terrible 19 ## Reviews Verified ### 10/10 Excellent #### Marysol Feb 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay ##### Marysol Stayed 2 nights in Feb 2022 Verified ### 10/10 Excellent #### john Feb 9, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all good. no issues. checked in after 10pm. staff was accommodating… ##### john Stayed 2 nights in Feb 2022 Verified ### 2/10 Terrible #### Verified traveller Sep 12, 2019 Disliked: Staff & service, amenities Pésima atención de la Gerente del hotel. De servicio NO TIENEN NADA ##### Verified traveller Stayed 2 nights in Sep 2019 Verified ### 10/10 Excellent #### Verified traveller Jun 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena ubicacion y el diseño del lugar. Llegas facil a cualquier lado ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Verified traveller Jun 10, 2019 Liked: Cleanliness, staff & service Cuando vine la primera ves la recepcionista me dio un precio mayor al que ofrecían en innternet, pero una perdona ajena al hotel me indicó que si hago la reservación en línea era más económico. ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Ruben Mar 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo bien. Bien, realmente estuve de paso, llegue, dormí y al otro día seguí viaje. ##### Ruben Stayed 1 night in Mar 2019 Verified ### 2/10 Terrible #### Stefy Mar 16, 2019 Liked: Staff & service Disliked: Cleanliness Positif: très près des ruines de Tulum. Négatif: travaux de construction et cafard dans la chambre. ##### Stefy Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Anna Mar 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt läge Bra läge. Några minuters promenad till Mayatempel och strand. Trevlig och hjälpsam personal. Spanska att föredra, knagglig engelska men det funkar. Nära busshållplats. Kaffe ingår. Frukost finns att köpa, snacks, dricka också. Bättre att bo här än i Tulum stad. Att åka dit för att äta på kvällen kostar ca 20-25 pesos. ##### Anna Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Anna Mar 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra läge Bra hotellrum till bra pris. Nära busstationen. Vi ankom med buss från Playa del Carmen och hade 2 min promenad till hotellet. Gott kaffe ingick. Sitt i skugga under tak eller inte. Lite liv och trafik på gatan utanför men inget som störde oss. Möjlighet att köpa smg, snacks, dryck och annat. Daglig städning. Nya handdukar varje dag. Trevlig promenad till stranden, på vägen dit möte med leguan och andra ödlor, fåglar. Långsam promenad tar en kvart. Mayatempel 10 min bort. Trevlig personal. ##### Anna Stayed 2 nights in Mar 2019 Verified ### 2/10 Terrible #### Tyan Feb 18, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really poor hotel that does not honour booking Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor ##### Tyan Stayed 2 nights in Feb 2019 Verified ### 4/10 Poor #### Rolex Jan 29, 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Es verdad que está justo en la entrada de las ruinas, llegamos 1:30pm y no nos aceptaron hasta las 3pm que es el check in, así lo dice en la reservación, pero generalmente en otros lugares hasta te guardan las maletas y ahí ni el intento hicieron, cuando hice el registro, me dieron habitación de PB cuando yo había reservado y pagado en piso superior y con balcón, pudimos prescindir de eso, me quisieron volver a cobrar lo que ya había pagado vía web, no había agua caliente y el clima estaba muy frío para soportar el agua helada, la caja del wc no se llenaba pues la llave de paso estaba cerrada y rota, con la mano no se podía abrir, mucho ruido por la noche para poder descansar a gusto. Que bueno que solo reservé por una noche. ##### Rolex Stayed 1 night in Jan 2019 Verified ### 8/10 Good #### Hyung Su Jan 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 유적지 바로 앞에 위치해 좋습니다. ##### Hyung Su Stayed 1 night in Jan 2019 Verified ### 2/10 Terrible #### Verified traveller Jan 2, 2019 Disliked: Property conditions & facilities Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3\. I would rate it a .3\. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it. ##### Verified traveller Stayed 1 night in Dec 2018 Verified ### 6/10 Okay #### Salvador Nov 26, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Muy practico para estar en las ruinas de la Riviera ##### Salvador Stayed 1 night in Nov 2018 Verified ### 10/10 Excellent #### laura Nov 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadia El Hotel en general es bonito, pero la habitación esta lindisima, la cama super comoda, las almohadas de lujo, solo el detalle de la regadera que no salia bien el agua, ya que era un pequeño chorrito pero todo lo demas excelente, el personal amable y atento. lo recomiendo ampliamente, mas porque esta en la entrada a la Z.A. de Tulum ##### laura Stayed 1 night in Nov 2018 Verified ### 4/10 Poor #### Elvira Nov 4, 2018 Tenia entendido que ya estaba pagado me aparecio un descuento de esa cantidad en mi tarjeta y en el hotel me dijeron que tenia qur volver a pagar. Yo maque antes preguntando ##### Elvira Stayed 1 night in Nov 2018 Verified ### 6/10 Okay #### Lorena Oct 2, 2018 Disliked: Property conditions & facilities, room comfort El hotel deja mucho que desear, aun que ofrecen el servicio de agua caliente y fría, no es verdad, el servicio de regaderas pésimo, el servicio de restaurante muy caro, es increíble los precios, pague $180.00 por tres refrescos y unas papas grandes, la comida muy cara y termine mejor esperar a comer mas tarde, si así se tiene en mente promover el turismo local, mejor que ni lo hagan. ##### Lorena Stayed 3 nights in Sep 2018 Verified ### 2/10 Terrible #### Rafa Aug 5, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sucio Hotel sucio y con mal servicio, ##### Rafa Stayed 1 night in Jul 2018 Verified ### 6/10 Okay #### Verified traveller Jun 27, 2018 Liked: Cleanliness, property conditions & facilities #### Andreas Tulum June 2018 We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us. ##### Verified traveller Stayed 4 nights in Jun 2018 Verified ### 6/10 Okay #### RODOLFO Jun 18, 2018 #### bien ubicado La ubicación buena para una noche nadamas porque hay muchos moscos y la habitación es muy pequeña, buen precio. ##### RODOLFO Stayed 1 night in Jun 2018 Verified ### 8/10 Good #### rony de jesus Apr 2, 2018 Liked: Cleanliness, staff & service, room comfort Para pasar la noche esta muy bien ##### rony de jesus Verified ### 6/10 Okay #### Ana Galaxia Mar 26, 2018 Disliked: Staff & service Las habitaciones no tienen botella de agua y aunque en el restaurante del hotel tienen refrigeradores, los dejan cerrados con candado y el que atiende no tiene la llave! No hay cerca ninguna tienda. ##### Ana Galaxia Stayed 1 night in Mar 2018 Verified ### 8/10 Good #### Verified traveller Mar 16, 2018 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Hotel agradable Buena ubicación, perfecto para descansar una o dos noches, malísimo el servicio de restaurante. ##### Verified traveller Stayed 1 night in Mar 2018 Verified ### 2/10 Terrible #### Eduardo Mar 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities #### Malísimo Personal muy grosero y prepotente. Pésimo servicio ##### Eduardo Stayed 1 night in Mar 2018 Verified ### 6/10 Okay #### Verified traveller Feb 25, 2018 Liked: Cleanliness The location is excellent, however the rooms are basic and we didn't have hot water in room 1\. It's an easy walk from the hotel to the ruins of Tulum. At night all the shops close, so to get anything you have to buy from Andrés or go into central Tulum. The hotel is close to a few cenotes which is good. Expect to be woken up around 7am as the area prepares for tours by playing music and loud noises. ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Secrets Riviera Cancún All Preferred - Adults Only - All inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information) > - [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - [Palmar Beach Resort and Spa Riviera Maya All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Azul-Beach-Resort-Riviera-Cancun.h1957350.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - 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