Title: Elite Vacation Club - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Elite Vacation Club Travelers kayak and savor Mediterranean cuisine during the day, then relax beneath star-filled skies near this oceanfront retreat with multiple pools ![Outdoor spa tub](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/f09a567d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/937dbd2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/e0aaf1dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/8aadf804.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/2aed88cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Elite Vacation Club offers a beachside getaway with five outdoor pools including one for children. Guests enjoy easy beach access, spa treatments, and refreshments at the beach bar while taking in ocean views. VIP Access 8.2 Very good ## Popular amenities - - Breakfast available - Spa - All-inclusive - Gym - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=70926199&PinnedHotelID=70926199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/ae7ea7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 1 King Bed - Room Only 9.2 Wonderful 5 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Hypo-allergenic bedding Pillow menu - 538 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/ae7ea7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 1 King Bed - All Inclusive 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Hypo-allergenic bedding Pillow menu - 538 sq ft - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/8d9db81c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 2 Queen Beds - All Inclusive ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Hypo-allergenic bedding Pillow menu - 538 sq ft - Sleeps 4 - 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/71000000/70930000/70926200/70926199/8d9db81c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 2 Queen Beds - Room Only 10.0 Exceptional 1 review ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Hypo-allergenic bedding Pillow menu - 538 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3915500/3915480/02bedd84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,008 reviews CA $197 CA $244 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Cancun-Hotels-Villa-Del-Palmar-Cancun-Luxury-Beach-Resort-Spa.h3915480.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=32a45e70-9da2-4403-b64f-42061f18560f&top_cur=CAD) Ad ![Luxuriate Two Bedroom Suite](https://images.trvl-media.com/lodging/108000000/107720000/107713000/107712995/7be7cb21.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SLS Playa Mujeres – ALL Inclusive Collection Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 674 reviews CA $562 CA $686 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Punta-Sam-Hotels-SLS-Playa-Mujeres-ALL-Inclusive-Collection.h107712995.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=32a45e70-9da2-4403-b64f-42061f18560f&top_cur=CAD) Ad ![Outdoor wedding area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13370000/13363300/13363267/b306d208_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Playa Mujeres - On private beach - Pool - All-inclusive - Spa 8.4 Very good 773 reviews CA $669 CA $669 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=32a45e70-9da2-4403-b64f-42061f18560f&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20060000/20051900/20051835/83c4d9e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garza Blanca Resort & Spa Cancun - All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,054 reviews CA $827 CA $1,006 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Cancun-Hotels-Garza-Blanca-Cancun-All-Inclusive.h20051835.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=32a45e70-9da2-4403-b64f-42061f18560f&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99930000/99924100/99924030/0ae57422_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mousai Cancun Adults Only - All Inclusive Punta Sam - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 74 reviews CA $1,187 CA $1,441 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Punta-Sam-Hotels-Hotel-Mousai-Cancun-Adult-Only.h99924030.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=180141&destination=Punta Sam&destType=MARKET&latLong=21.235803,-86.802414&searchId=32a45e70-9da2-4403-b64f-42061f18560f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Elite-Vacation-Club.h70926199.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Elite-Vacation-Club.h70926199.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.23174%2C-86.80389&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Na9uWXUb9eMzVu9ZExdZO8mAW_Y=) Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400 #### What's nearby - Punta Sam Beach - 13 min walk - 1.1 km - Punta Sam Ferry Terminal - 13 min walk - 1.1 km - Playa Mujeres Golf Club - 4 min drive - 3.9 km - Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km - North Beach - 44 min drive - 8.0 km #### Getting around - Cancun Intl. Airport (CUN) - 34 min drive #### Restaurants - ‪Restaurant Flamingos - ‬20 min walk - ‪The Deli - ‬6 min walk - ‪The Rooftop - ‬2 min walk - ‪Don Fernando Lobby Bar - ‬5 min drive - Blanca Blue ## About this property ### Elite Vacation Club Luxury family-friendly resort near Ultramar Ferry Puerto Juárez Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. With a beachfront location, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a body wrap, and a Swedish massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Enjoy the 24-hour gym, as well as activities like kayaking and beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a coffee shop/cafe and a garden. Other perks at this resort include: - 5 outdoor pools and a children's pool - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - A 24-hour front desk, smoke-free premises, and tour/ticket assistance - Guest reviews speak highly of the helpful staff Room features All 415 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and pillow menus. Extra amenities include: - Hypo-allergenic bedding and down comforters - Showers, free toiletries, and hair dryers - 50-inch flat-screen TVs with premium channels - Ceiling fans, daily housekeeping, and phones ### All-inclusive details All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages Buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Water activities Kayaking ### Land activities Fitness facilities Volleyball Kids club ### Lessons/classes/games Aerobics Yoga ### Entertainment Onsite entertainment and activities ## Similar properties ![View from property](https://images.trvl-media.com/lodging/4000000/3920000/3915500/3915480/bf837d78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,008 reviews CA $197 CA $244 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3915480&PinnedHotelID=3915480&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - 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Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,635 reviews CA $689 CA $689 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=101124286&PinnedHotelID=101124286&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/900000/895900/895806/e30967fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachscape Kin ha Villas & Suites Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,893 reviews CA $126 CA $158 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=895806&PinnedHotelID=895806&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7550000/7542300/7542201/05642b9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa del Palmar Cancun All Inclusive Beach Resort & Spa Punta Sam - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,554 reviews CA $488 CA $596 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=7542201&PinnedHotelID=7542201&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children - 5 bars/lounges - 6 restaurants - A beach bar - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Caprichos - Davino Restaurant - La Casona STK - Legend - Zama Restaurant ### Things to do - 24-hour gym - 5 outdoor pools - Beach volleyball - Children's pool - Free children's club - Full-service spa - Kayaking ### Family friendly - 5 outdoor pools - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free supervised activities for children - Grocery/convenience store - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - On the waterfront - Terrace ### Full-service spa - 7 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator (47 inch wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 buildings - 9 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Espresso maker - Minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 25 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 0 per accommodation, per day - Sanitation services: USD 2 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children - Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Long-term renters welcome Safety features at this property include a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number TRM180530UU8 ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Elite Vacation Club Resort Elite Vacation Club Punta Sam Elite Vacation Club All Inclusive Elite Vacation Club Resort Punta Sam ## Frequently asked questions ### Does Elite Vacation Club have a pool? > Yes, this property has 5 outdoor pools and a children's pool. ### How much does it cost to stay at Elite Vacation Club? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Elite Vacation Club on Nov 1, 2025 start from CA $218.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Punta-Sam-Hotels-Elite-Vacation-Club.h70926199.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Elite Vacation Club pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Elite Vacation Club? > Self parking and valet parking are free at this property. ### What time is check-in at Elite Vacation Club? > Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Elite Vacation Club? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Elite Vacation Club provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies. ### Are there all-inclusive benefits at Elite Vacation Club? > Some rate plans available at this property are all-inclusive. ### Where is Elite Vacation Club located? > Nestled on the beach, this Punta Sam resort is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Elite Vacation Club Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 18 6 - Okay 8 4 - Poor 9 2 - Terrible 6 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Agatha Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent time at the hotel. It was worth every penny spent ##### Agatha Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Fernando Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds are very comfortable. Friendly staff! Beautiful pools. Very clean! ##### Fernando Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Carlos May 9, 2025 Liked: Staff & service, amenities, property conditions & facilities Beautiful hotel ##### Carlos Stayed 5 nights in May 2025 ### 8/10 Good #### Antonio Sep 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled. ![](https://a.travel-assets.com/ugc/hotel-reviews/8cbb602a-0f8f-4551-b837-4ca167b0f02a-1757294256040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e8e8ef66-d4f0-4fad-8909-a43606a75635-1757294256736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antonio Stayed 5 nights in Aug 2025 ### 4/10 Poor #### Erfan Sep 15, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it. ##### Erfan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Christa Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great baby moon! We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best! ##### Christa Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Tanisha Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it ##### Tanisha Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Kale May 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love everything ##### Kale Stayed 3 nights in May 2025 ### 10/10 Excellent #### Tracy Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel for family vacation ##### Tracy Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Angela May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super cool ##### Angela Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ronald H Braswell Dec 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is fabulous. Staff was very helpful and friendly. ##### Ronald H Braswell Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Bianca Apr 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property and friendly and helpful staff. ##### Bianca Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Michael Aug 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the vacation we will back again. The resort and hotel is beautiful. ##### Michael Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### Adrian Leonardo Apr 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was very clean and courteous , ##### Adrian Leonardo Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### NAYIBIS Oct 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities And have great vacations people is very happy and the comfort in the hotel is excellent. ##### NAYIBIS Stayed 7 nights in Sep 2022 ### 8/10 Good #### Steffanie Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember. ##### Steffanie Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Bret Feb 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the resort! Everything was great ##### Bret Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Alecia Marie Dec 2, 2024 Liked: Amenities Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon. ##### Alecia Marie Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Henry Mar 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent. ##### Henry Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Chelsea Feb 11, 2023 Liked: Cleanliness, amenities, property conditions & facilities The property is amazing and the food at every restaurant was exceptional. We had great service all weekend and will be back to visit again. ##### Chelsea Stayed 3 nights in Feb 2023 ### 8/10 Good #### Emilia Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t like the surprise “you need to purchase your inclusive package.” I thought this was included when making my reservations. I didn’t like being so remote, there were not very many options to visit off the establishment. ##### Emilia Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Sean Dec 15, 2022 Liked: Staff & service, amenities, property conditions & facilities Great resort stay. Good service. Excellent food options. ##### Sean ### 4/10 Poor #### livanessa Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking. ##### livanessa Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Maribel May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place at Villa del Palmar. Staff is super courteous and go above and beyond with all your needs! ##### Maribel ### 10/10 Excellent #### Latasha Apr 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire staff was awesome ##### Latasha Stayed 4 nights in Apr 2023