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Overview of The Reserve at Paradisus Punta Cana Resort - All Inclusive

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Paradisus Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

5/5 guest room rating
  • 506 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

One Bedroom Master Suite

4.2/5 guest room rating
  • 883 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Two Bedroom Master Suite

4.2/5 guest room rating
  • 1496 sq ft
  • Sleeps 7
  • 1 Double Bed OR 1 King Bed

Premium One Bedroom Master Suite

No guest room rating
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Concierge One Bedroom Suite

4.2/5 guest room rating
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Concierge Two Bedroom Master Suite

5/5 guest room rating
  • 1496 sq ft
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Paradisus Suite

4.3/5 guest room rating
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium One Bedroom Suite

No guest room rating
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Concierge One Bedroom Master Suite

4.8/5 guest room rating
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 368 out of 695 reviews
5 - Excellent 53%
Rating 4 - Good. 198 out of 695 reviews
4 - Good 28%
Rating 3 - Okay. 67 out of 695 reviews
3 - Okay 10%
Rating 2 - Poor. 38 out of 695 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 695 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & everyone treated us good
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a gorgeous place, the staff was incredibly professional with very good customer service skills and personal concerned about the wellbeing of the guests.That was at least my experience. About the cleaning aspect: the elevator has a really bad smell!,there were flies all over the food in the buffet at the counters.The food was not that good.
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING resort; got engaged and they even helped my fiancé set everything up without me knowing 😭 10/10
Stayed 2 nights in Oct 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible please to have vacation, stop it I'm so sleepy oh thank you I'm lazy you know I don't want to
Stayed 12 nights in Mar 2020

2/5 Poor

Travelled with family
Disliked: Staff & service, property conditions & facilities
Satisfied after visiting the Majestic Resort last year, this time I decided to choose a slightly more expensive Paradisus Punta Cana, but it was the wrong choice after all. Wow, it's a star in the sky to open an Italian restaurant and open other restaurants for a while, or to make a reservation without opening in-house. I guess it was because there were no people, but I drank 12 meals in a similar pattern, so I became a diet later. There, the staff of Launer Jean kindly gave the resort explanation one round, so I was relieved and put two out of five stars. No soundproofing, no sleep installer program. I am not willing to visit again.
Stayed 4 nights in Mar 2020

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