- Liked: Cleanliness, staff & service, amenities
- Disliked: Property conditions & facilities
This is my second time at this resort and it was a huge let down compared to my first experience there. We went with a big group and some of us had to move rooms because of non functioning ACs. Even when we were moved we realized the bedroom felt muggy and sheets were almost damp from the humidity in the room. Room service was a joke sometimes would come sometimes would take way longer than they said. The menus in the room weren’t updated so it was hard to order because once you called they informed you that they don’t offer everything on there anymore. Food was okay I remember it being much better and a lot of their restaurants were closed which was disappointing. I personally was very upset to see how much has changed. We loved this place but we won’t be back after seeing what it is now.