Title: Residence Karlova - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Karlova Property with a 24-hour front desk, steps from Old Town Square ![Executive Suite, 2 Bedrooms, City View | Private kitchen](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/4f5f491a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite, 2 Bedrooms, City View | View from room](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/42943198.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 2 Bedrooms, City View](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/ae06f863.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 2 Bedrooms, City View](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/1445c128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 2 Bedrooms, City View | Living area](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/c1f4445c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Residence Karlova, in the heart of Prague, offers a warm atmosphere with practical amenities like dry cleaning/laundry services and free in-room WiFi. Travelers appreciate the excellent location, 24-hour front desk, elevator access, and helpful staff ready with tour assistance. 7.6 Good ## Popular amenities - 24/7 front desk - Laundry - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16522522&PinnedHotelID=16522522&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, 2 Bedrooms, City View](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/d61aa36e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, City View ### Highlights Separate dining area Separate sitting area Heating Kitchen Refrigerator Dishwasher LED TV Sofa bed - 914 sq ft - City view - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Executive Suite, 2 Bedrooms, City View](https://images.trvl-media.com/lodging/17000000/16530000/16522600/16522522/78aa5d4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Bedrooms, City View ### Highlights Separate dining area Separate sitting area Heating Kitchen Refrigerator Dishwasher LED TV Sofa bed - 1485 sq ft - City view - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/970000/968900/968866/e2c110d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### K+K Hotel Central Prague Prague City Center - Spa - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 1,018 reviews CA $132 CA $154 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Prague-Hotels-KK-Hotel-Central-Prague.h968866.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=180014&destination=Prague (and vicinity)&destType=MARKET&latLong=50.08718,14.42564&searchId=79606ae1-beb7-473d-9b31-6c132cd97175&top_cur=CAD) Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2740000/2733100/2733038/6e2582db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Botanique Hotel Prague Karlín - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,008 reviews CA $137 CA $161 total includes taxes & fees Nov 24 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPrague-Hotels-Residence-Karlova.h16522522.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPrague-Hotels-Residence-Karlova.h16522522.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.08605%2C14.41844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DFGdtvUXLYDD9aqa9N703F7B9AU=) Karlova 42, Prague, 100 00 #### What's nearby - Old Town Square - 2 min walk - 0.2 km - Sex Machines Museum - 2 min walk - 0.2 km - Prague Astronomical Clock - 2 min walk - 0.2 km - Wenceslas Square - 6 min walk - 0.6 km - Charles Bridge - 6 min walk - 0.6 km #### Getting around - Staromestska Station - 4 min walk - Prague-Masarykovo Station - 14 min walk - Vaclav Havel Airport (PRG) - 34 min drive #### Restaurants - ‪Fat Cat - ‬1 min walk - ‪Hard Rock Cafe Prague - ‬2 min walk - ‪U Zlatého tygra - ‬1 min walk - ‪Prague Beer Museum - ‬1 min walk - ‪Kafe DAMU - ‬1 min walk ## About this property ### Residence Karlova Property near Old Town Square Close to Prague Astronomical Clock and Charles Bridge, Residence Karlova provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Airport pick-up service (surcharge), an elevator, and tour/ticket assistance - Luggage storage, smoke-free premises, and a 24-hour front desk Room features All guestrooms at Residence Karlova offer perks such as separate sitting areas and separate dining areas, as well as amenities like free WiFi and safes. More amenities include: - Sofa beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge) - Bathrooms with tubs or showers - LED TVs with cable channels - Separate sitting areas, separate dining areas, and kitchens ## Similar properties ![Reception](https://images.trvl-media.com/lodging/3000000/2560000/2558700/2558631/97701066.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Michelangelo Grand Hotel Prague Prague City Center - Breakfast included - Spa - Free WiFi - Air conditioning 9.4 Exceptional 3,078 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=2558631&PinnedHotelID=2558631&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/970000/968900/968866/f78d8b7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K+K Hotel Central Prague Prague City Center - Spa - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 1,018 reviews CA $132 CA $154 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=968866&PinnedHotelID=968866&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/8000000/7310000/7300600/7300572/2739d3de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandior Hotel Prague Prague City Center - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,218 reviews CA $116 CA $137 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=7300572&PinnedHotelID=7300572&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/79000000/78070000/78067900/78067844/44ca9248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unitas Residence Prague City Center - Free WiFi - Air conditioning - Breakfast available - Business services 9.4 Exceptional 473 reviews CA $115 CA $135 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=78067844&PinnedHotelID=78067844&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/16000000/15600000/15597700/15597632/e79f7988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tyn Yard Residence Prague City Center - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 189 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15597632&PinnedHotelID=15597632&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Terrace | View from room](https://images.trvl-media.com/lodging/2000000/1860000/1850700/1850662/ccd5e8fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Leon D´Oro Prague City Center - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.4 Exceptional 1,287 reviews CA $183 CA $211 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1850662&PinnedHotelID=1850662&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour airport pick-up shuttle on request for a surcharge ### Family friendly - Crib (surcharge) - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Living room - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - No housekeeping service - Tour and ticket assistance ### Accessibility - Elevator ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Crib (surcharge) - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Bathtub or shower - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Kitchen - Microwave - Oven - Refrigerator - Separate dining area - Stovetop ### More - Desk - Heating - Iron/ironing board - Living room - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The check-in location differs from the property location; go to: \[Holeckova 13, Prague 5\] Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 20 per night Cribs (infant beds) are available for EUR 20 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 200.0 per stay - A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 29 per vehicle - Crib (infant bed) fee: EUR 20 per stay - Rollaway bed fee: EUR 20 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards Safety features at this property include a carbon monoxide detector and a smoke detector This property is professionally cleaned ### Property is also known as Residence Karlova Prague Karlova Prague Residence Karlova Prague Residence Karlova Property Residence Karlova Property Prague ## Frequently asked questions ### Is Residence Karlova pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This property doesn't offer parking. ### What time is check-in at Residence Karlova? > Check-in start time: 3 PM; Check-in end time: 2 AM. ### What time is check-out at Residence Karlova? > Check-out is at 11 AM. ### Does Residence Karlova provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 29 per vehicle applies. ### Where is Residence Karlova located? > Located in Prague City Center, this property is steps from Royal Route and Old Town Square. Prague Astronomical Clock and Charles Bridge are also within 10 minutes. Staromestska Station is only a 4-minute walk and Staroměstská Stop is 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Residence Karlova Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 7.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 13 8 - Good 28 6 - Okay 7 4 - Poor 4 2 - Terrible 3 ### 8/10 Good #### Verified traveller Feb 5, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 라디에이터가 굉장히 많아 엄청 따뜻하게 잘 수 있다. 위치도 상대적으로 용이한 지점에 있다. 전자레인지, 오븐 , 웬만한 취사도구는 모두 구비되어 있다. 다만 밖에서 사람들이 술먹고 떠드는 소리가 다 들릴정도로 방음에 취약했다. 그리고 체크인 위치와 숙소위치가 달라 처음의 번거로움과 숙소를 찾는 것이 조금 어려웠던 점이 있었다. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller Aug 6, 2019 Kuljetus mikä oli eri hintaan toimi hyvin ja kuljettajan ystävällisiä. Reseptionissa oli aika ynseän oloista palvelua. Huoneen kuvissa käytetty aika paljon kuvankäsittelyä,todellisuudessa aika kulunut huoneisto ja hieman epäsiisti.Viikon aikana ei siivousta lainkaa,,ei pyyhkeiden vaihtoa eikä edes roskia haettu. Olisi ollut edes kiva tietää mihin roskat voi viedä.. ##### Verified traveller Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very convenient for everything, quiet than last time I was here two years ago,thanks to your double windows.please give more towels for people who stayed more than 2days. Shampoos enough at least for first day( arrival) ##### Verified traveller Stayed 4 nights in May 2019 ### 10/10 Excellent #### hyung-suk Feb 27, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### 프라하의 기억 모든게 만족스러웠지만, 구식가지여서 그런지 찾는데 애먹었습니다. 다른손님을 위해선 정확한 위치와 설명이 필요할것같습니다 ##### hyung-suk Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller Jan 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check-In leider ca. 2 km von der Wohnung entfernt. Check-out war vor Ort. Der Service per Telefon war sehr gut. Auf jeden Fall war die Unterkunft das Geld wert. ##### Verified traveller Stayed 6 nights in Jan 2019 ### 2/10 Terrible #### Richard Jan 1, 2019 Disliked: Staff & service, property conditions & facilities #### Another Prague Scam During the check in process my card was charged a 200 euro hold for any damages, fine thats understandable. We stayed at this apartment one night since we were flying back to the states the next day. I check my bank today, and the 200 euro hold is posted. This is incredible, and another black mark on an overall great city filled with scammers. ##### Richard Stayed 1 night in Dec 2018 ### 6/10 Okay #### Bruce Dec 18, 2018 Liked: Cleanliness Disliked: Staff & service #### Good apartment,terrible service from rental agent. Had to fetch and return the keys across the river from another part of the city. No parking near rooms. Tried to have deposit credited to the original credit card but unfriendly staff wanted international back account details to do deposit or insisted on paying in cash(Krone) which I had to pay to convert to Euro as we were leaving Czech. ##### Bruce Stayed 3 nights in Dec 2018 ### 6/10 Okay #### Hui shan Dec 9, 2018 Liked: Cleanliness, room comfort 房間完全與照片不相同，且也沒城市街景，預訂是二張標準雙人床+一個沙發床，但是是给二張單人床二間一樣，唯一好處是地點好而已！另外check in處也隔太遠了吧！且櫃枱人員不友善，也不能寄行李！ ##### Hui shan Stayed 1 night in Dec 2018 ### 4/10 Poor #### KK, UK Sep 8, 2018 Disliked: Property conditions & facilities #### Apartment in Old Town Spacious apartment but needs updating. Centrally based stepping out to shops so noise can be heard if there is a large crowd outside or dustmen emptying bins early in the morning. No maids coming to clean or change towels during our 6 days stay and had to go and buy own toilet tissues. There is no reception there so when checking in you need to go to Red and Blue Hotel which is about 25 mins walk from the apartment to collect the keys but we have arranged for a pick up from airport and the driver took us there to collect keys before going to the apartment . ##### KK Stayed 5 nights in Sep 2018 ### 8/10 Good #### anders Aug 27, 2018 duscharna var ganska dåliga, helheten för övrigt var mycket bra ##### anders Stayed 2 nights in Aug 2018 ### 8/10 Good #### Verified traveller Jul 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice apartment in the heart or Prague. Nice place in the centre of the city only few steps away from Karlsbridge. Would rent again. Not luxurious but a very fair deal. ##### Verified traveller Stayed 1 night in Jul 2018 ### 8/10 Good #### Esther Jun 27, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Was great! This place was great!! The location, location, location, location was amazing!!! Close to everything. The only thing I would change is to have more body soap (so bring some) & at night was little noisy, but we were so tired, we all fell asleep with no issues. I would stay here again for sure! Loved Prague!!!!!!!! (Even more so than Venice) ##### Esther Stayed 3 nights in Jun 2018 ### 8/10 Good #### Lisa Jun 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Flight was late so got in at 2:30 am. Pick up on keys a long ways from room. Elevator was really working. Had to walk four flights in dark. Gave us wrong room key. Luckily we tried room next store and we stayed there. Next day they wanted us to move After talking with them they did let us stay in our room which was great, but still a bit annoying. Overall this room was great. Just the process was confusing. ##### Lisa Stayed 3 nights in Jun 2018 ### 8/10 Good #### Harvinder Apr 21, 2018 Liked: Staff & service, room comfort But if a pain to check in at a different hotel which was about 25/30 mins walk. Otherwise good location and ok for friends on a stag. Wouldn't stop there with family as tnhings were dated and scuffs etc across the walls from previous stag parties etc im sure. Was perfect for 4 guys wanting to drink and just have a base to stay. ##### Harvinder ### 10/10 Excellent #### Verified traveller Mar 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### 체크인 안내 시 설명이 없고 무례했다. 시내뷰를 했는데 시내가 보이는게 아니라 시내쪽입니다. 구시가 번화가에 있어서 새벽 5~6시까지 외국인들이 술먹고 웃고 떠들었어요. 방음이 전혀 안됩니다. 그 외에 방 상태는 너무 맘에 들었습니다. 겪어본 유럽 숙소 중 가장 따뜻했어요. 그리고 체크인 하는곳이 따로 있는건 알았는데 아예 프라하성 쪽입니다. 체크인하는 위치를 미리 안알려주고 아무런 공지도 되어있지.않아서 도착해서 캐리어 끌고 개고생했네요...... 미리 체크인 장소를 정확하게 알려주는게 필요하다 생각합니다. 미리 안알려주고는 미안하다는 소리는 안하고 '네 연락처를 알 수 없었다'라는 이상한 소리만 하더군요ㅡ . 이메일과 폰번호와 호텔스닷컴 계정은 다 뭔지... ##### Verified traveller ### 4/10 Poor #### Verified traveller Mar 22, 2018 Disliked: Property conditions & facilities, room comfort #### Horrible service! Dissapointed after the first night without heating and hot water. We were sleeping in sweaters! Guy at the reception told me as a help to turn the radiator on!!! In the morning the front desk didnt know anything so I asked them again to fix it or to relocate us. Needed to call them several times to at least get a hot shower in another apartment. There was mattress instead of sofa bed - sofa bed was broken, not even able to sit on it, one hand towel for 6 people, no soap, 4 set of plates only! The only positive thing about the apartment is the location. The operator had refused to give us any disount for the fist night. There are hundreds of cozy apartments around the Prague, do not choose this one! ##### Verified traveller Stayed 2 nights in Mar 2018 ### 8/10 Good #### jan, adelaide Dec 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### apartment in the center of old town the apartment is what u see on the photos. u need to go to the checkin place (which is abt 5mins away) to check in and u will have to either paid a deposit of 5000 kouners or 200euros in cash or card. ( this was not what i expect but i can understand the reasons for it) After doing that then u can go to your apartment to check in. My advise is to take their transport service. it is 25euros for airport and will be cheaper if u do a return journey. my return journey was to train station and it was only 10euros. really worth it for 4 person with 4 lugguages. if u arrive late at night like us. make sure u read this. use the swipe key to enter the entrance door and the keypad is to your left of the door, then walk straight till u see a glass door and again use your swipe key to go through it. then u will see a very small door on the left side, that is the lift which is very small. can only fit 3 person. After that, you will be able to see your apartments and use the swipe card to enter again. do not expect anyone there as there is no office at all. The apartment is great but is a little worn out and if u are a light sleeper like me. you might not like it as you can heard pple talking and the slanted windows has no curtains so it will be very bright. ##### jan Stayed 6 nights in Dec 2017 ### 8/10 Good #### Agatha Dec 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom custo benefício Boa localização, condições boas do apartamento. Apenas as áreas comuns do apartamento deixam a desejar, a área onde se localiza o elevador é escura, contém alguns degraus e poças d’água, como chegamos a noite foi um tanto inconveniente. Mas ao todo o apartamento oferece um bom custo benefício. ##### Agatha Stayed 2 nights in Dec 2017 ### 6/10 Okay #### Nerys, Wrexham Dec 11, 2017 #### excellent location excellent location, apartment very large, 3 bathrooms, 2 large bedrooms, bit tired in parts, needs painting ##### Nerys Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### ROBERT Dec 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Apartments Great Apartment in a fantastic position, the pictures on Hotels.com are from a few of the apartments as they have several in the block. The one we stayed in was lovely and the check-in staff were very polite, They also arranged transfers for us both ways, the drivers were lovely and on time. Will definitely be back and stay here again. ##### ROBERT Stayed 3 nights in Nov 2017 ### 10/10 Excellent #### boris Nov 5, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Appartement génial Ce fus un séjour juste magnifique. Le concept de prendre un appartement pour un petit séjour est très intéressant. Celui ci était magnifique et plein centre touristique. ##### boris Stayed 3 nights in Oct 2017 ### 2/10 Terrible #### Charles Oct 22, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### What a nighmare. Do not believe the photos. We were hoping to sleep at night but this is not possible in the front bedroom with all the street noise until 3:30 in the morning. The rooms we saw on the internet sight (Hotels.com) do not reflect the actual apartment. The bathrooms are no where near what the photos showed. They are antiquated and very small and dark. The photos make it appear that you are getting a nice apartment. The furniture, lighting and decor are completely different then reality. Examples, 1 hand towel for 4 people, not soap for the bathrooms, etc. You get the idea. We tried to receive a refund but we were denied this by the property. They did allow us to change apartments but it did not matter. All in all and I would rate this property as "stay away at all costs". ##### Charles Stayed 3 nights in Oct 2017 ### 8/10 Good #### Verified traveller Oct 18, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely and spacious - great location Other reviews are correct: it is a real pain having to firstly go to the other side of town to collect the keys from staff at a hotel! Once at the apartment, it is a test to navigate the entrance hall and which lift to take (you have to go outside and across a courtyard rather than continue to the end of the corridor. We initially took a separate lift to another set of apartments that are also accessible through the main door off the street, ending up at the patio doors to a flat occupied by a very bemused guest!) However, the apartment is lovely and very spacious and definitely comfortable. There are 4 or so apartments owned by the company in that building and I think we had the best one: on the top (4th) floor - duplex. Makes it harder when the lift is out of service though, which it was for the majority of our stay! At least it was working when we arrived, allowing us to transport the suitcases up all the stairs. Not when leaving though. Finally, what a great location! Surprisingly, street noise was not really a problem much. ##### Verified traveller Stayed 3 nights in Sep 2017 ### 10/10 Excellent #### Maciej Sep 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location Amazing location, 2 min walk from famous clock,5 min walk to Karols, bridge, plenty of bars and restaurants around, great and helpful staff, only downside is the condition of apartment, need a bit of fresh paint, apart of that amazing, definitely will be back ##### Maciej Stayed 3 nights in Sep 2017 ### 4/10 Poor #### Verified traveller Sep 15, 2017 Disliked: Property conditions & facilities, room comfort #### Be awere! We were transfered to another appartment, logistic problem it seems. Located few blocks from Residence Karlova, but with pickpockets around. An fight happened overnight next door. Somebody tried our door a few time. 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