Title: Maya Azul - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maya Azul Hotel with an outdoor pool, steps from Quinta Avenida - Overview - Rooms - Location - Policies Escape to the Caribbean coast at Maya Azul, a tranquil retreat close to Playa del Carmen Main Beach. Unwind in the garden, indulge in a rejuvenating spa treatment or take a refreshing dip in the outdoor pool. With free WiFi and express check-in/check-out services, previous guests rave about this hotel's relaxing vibe. 6.4 ## Popular amenities - Breakfast available - Room service - Pool - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4609059&PinnedHotelID=4609059&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### Double Room ### Highlights Yard Patio Individually furnished Individually decorated Air conditioning TV Ceiling fan Blackout drapes/curtains - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### Triple Room ### Highlights Yard Patio Individually furnished Individually decorated Air conditioning TV Ceiling fan Blackout drapes/curtains - Sleeps 3 - 1 King Bed and 1 Twin Bed ### Quadruple Room ### Highlights Yard Patio Individually furnished Individually decorated Air conditioning TV Ceiling fan Blackout drapes/curtains - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Maya-Azul.h4609059.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Maya-Azul.h4609059.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62734%2C-87.07184&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EJhGGIlVt37XGA_AP1B197xBI7M=) 5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.1 km - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Quinta Alegría Shopping Mall - 3 min walk - 0.3 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Porfirio’s - ‬1 min walk - ‪Mi Jardin Secreto - ‬1 min walk - ‪Sala De Despecho - ‬1 min walk - ‪Calle 12 - ‬1 min walk ## About this property ### Maya Azul Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Maya Azul provides a garden, a restaurant, and a bar. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi. You'll also find perks like: - An outdoor pool - Full breakfast (surcharge), a theme park shuttle, and express check-out - Express check-in, supervised childcare (surcharge), and a front-desk safe - Tour/ticket assistance Room features All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers - Private yards, cribs/infant beds, and ceiling fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100650000/100641900/100641804/fdea4cad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marea Azul Beach Resort Corasol - Pool - Kids pool - Free WiFi - Restaurant 4.0 1 review CA $617 CA $751 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=100641804&PinnedHotelID=100641804&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120660000/120652600/120652512/7bc44384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel tropical casa blanca Downtown Playa del Carmen - Pool - Pet-friendly - Waterslide - Free WiFi 6.4 5 reviews CA $46 CA $59 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=120652512&PinnedHotelID=120652512&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free WiFi 6.0 255 reviews CA $32 CA $43 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34820000/34815600/34815568/36788223.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Nah Gonzalo Guerrero - Pool - Kitchen - Parking included - Free WiFi 9.2 Wonderful 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=34815568&PinnedHotelID=34815568&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Parking available 7.6 Good 333 reviews CA $31 CA $41 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking; discounts available - Cruise terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) ### Food and drink - Daily full breakfast available for a fee: MXN 70 per person - A restaurant ### Restaurants on site - Mr Chile La Quinta Ave ### Things to do - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Crib (surcharge) - Outdoor pool - Supervised activities for children (surcharge) ### Conveniences - Safe at front desk ### Guest services - Tour and ticket assistance ### Outdoors - Garden ### Spa - In-room massages - Manicures/pedicures ### More - 1 building - 1 floor - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) ### Bathroom - Private bathroom - Shower ### Entertainment - TV ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Safe ## Policies ### Check-in Express check-in available ### Check-out Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 70 per person - Airport shuttle fee: MXN 1570 per person (roundtrip) - Cribs (infant beds) are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Hotel Maya Azul Hotel Maya Azul Playa del Carmen Maya Azul Maya Azul Playa del Carmen Maya Azul Hotel PLAYA DEL CARMEN Maya Azul Hotel Maya Azul PLAYA DEL CARMEN Maya Azul Hotel PLAYA DEL CARMEN ## Frequently asked questions ### Does Maya Azul have a pool? > Yes, this property has an outdoor pool. ### Where is Maya Azul located? > Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Maya Azul Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 10 8 - Good 46 6 - Okay 34 4 - Poor 16 2 - Terrible 16 ### 6.8/10 Cleanliness ### 7.0/10 Staff & service ### 5.8/10 Property conditions & facilities ### 2/10 Terrible #### Verified traveller Feb 17, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort quand nous sommes arriver l'hôtel étais en démolition ##### Verified traveller ### 2/10 Terrible #### Verified traveller Feb 5, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel was closed Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jan 14, 2016 #### hotel pequeño pero cerca de la playa Todo estuvo bien solo que por el precio el hotel es demasiado sencillo pero en generales estuvo bien ##### Verified traveller ### 8/10 Good #### Verified traveller Jan 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prime location and quiet Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean Garden is cool and service is more than décent ##### Verified traveller ### 2/10 Terrible #### viajero, Villahermosa Nov 18, 2015 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Hotel con habitación de muy baja categoria Muy alto precio para la calidad del hotel por estar en 5a avenida. Piso de cemento gris con retazo de ladrillo, habitación de 2.5 x 2.5 mts. Mal estado de ventanas, baño. Cama de muy mal aspecto. El personal amable. En general de muy baja calidad. Le daría una estrella. En otra ciudad se paga $300 por ese cuarto ##### viajero ### 8/10 Good #### felipe de jesus, merida Nov 4, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### vacaciones en familia tranquilas muy bien, el hotel pequeño pero bonito, muy tranquilo aunque las cortinas no cubren de la luz del pasillo la cual no se apaga durante la noche ##### felipe de jesus ### 8/10 Good #### Antônio Carlos, Rio de janeiro - Brasil Sep 16, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ótimo muito boa, muito bem atendido. custo benefício nota 10 ##### Antônio Carlos ### 8/10 Good #### Juan Jose, Lima - Peru Sep 3, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PASEO POR PLAYA DEL CARMEN - MEXICO Bien, estuvo como se esperaba, solo había problemas con la conexión de internet, quizás por la lejanía de la habitación. ##### Juan Jose ### 8/10 Good #### Isa, Stockholm Aug 15, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maya Azul i Playa Trevlig och avslappnad atmosfär, enkel continentalfrukost, men bra med buffé så en inte behöver vänta. Toppenläge mitt i smeten. ##### Isa ### 10/10 Excellent #### Karina, Cancun Aug 13, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien ubicado ##### Karina ### 10/10 Excellent #### Silvia, Estado de México Jul 16, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buenísima ubicación, atención y limpieza . La relación de ubicación, calidad y precio resulta buenísima. La atención de las personas a cargo de el hotel, más que amable y cálida. Lo recomiendo ampliamente. ##### Silvia ### 10/10 Excellent #### Nora H, Cali. Colombia Jul 8, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente en servicio, atencion y costo Es un muy buen hotel a un precio muy bajo, cuenta con buenas camas, toallas limpias a diario, ducha con agua caliente, T:V y WIFI, deesayuno suficiente, bien presentado, instalaciones limpias, agradables, excelente ubicacion, cerca al mar y al terminal de transporte; en la zona comercial y de diversion. Excelente la atencion de los empleados, muy atentos y respetuosos. La permanecia en es es corta si vas a tomar todas las atracciones con las que se cuenta en el lugar.. pero ##### Nora H ### 6/10 Okay #### Flor Sofía, Ciudad de México Jun 29, 2015 Liked: Cleanliness, room comfort Disliked: Staff & service #### Malo El desayuno muy incompleto, las instalaciones de jardinería y alberca se ven en muy malas condiciones (muy viejas) está cómodo pero también hubo un imprevisto le robaron a mi tía sus joyerías de plata que dejó en su maleta, eso me pareció nefasto. ##### Flor Sofía ### 10/10 Excellent #### Ramiro E, Monterrey Jun 25, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien servicio ##### Ramiro E ### 4/10 Poor #### Maricruz, Tampico Jun 21, 2015 Liked: Cleanliness Disliked: Property conditions & facilities #### Excelente ubicación Excelente ubicación solo que las instalaciones si son un poco viejas y se tuvo problemas con el agua pero de ahí en fuera todo bien la gente muy amable !! ##### Maricruz ### 8/10 Good #### vacaciones, Tampico Jun 17, 2015 Liked: Cleanliness, staff & service, room comfort #### Excelente ubicación A pesar q esta en medio de las discos puedes descansar muy bien, después de los tours del día caminar y tomar algo en la 5 av ##### vacaciones ### 8/10 Good #### karian, mexico May 31, 2015 Liked: Cleanliness, staff & service, room comfort #### Comfortable Esta muy bien ubicado y limpio, se duerme bien y los empleados muy atentos ##### karian ### 8/10 Good #### James, Sonora May 20, 2015 Liked: Staff & service, property conditions & facilities, room comfort #### Agradable, cercano a todo. Recomendable. Muy comoda, habitaciones amplias y agradables, sin ningun detalle en particulas ##### James ### 8/10 Good #### Arturo, México DF May 11, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy satisfactoria mi estancia Excelente atención de los chicos de recepción, incomparable precio, cómodo en la 5a Avenida, vale la pena. ##### Arturo ### 8/10 Good #### yonathan felipe, san luis potosi May 8, 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### solo el detalle del desayuno excelente ubicacion, todo muy bien, solo deberia de ser un poco mejor el desayuno. el jugo de naranja muy artificial. limpieza excelente, si regresaria ##### yonathan felipe ### 6/10 Okay #### valentina, cuernavaca morelos May 7, 2015 Liked: Cleanliness Disliked: Room comfort #### Hotel accesible en la 5ta av playa del carmen Precio accesible para estar en la 5ta avenida pero no es tan nuevo ni tan cómodo colchones ya medio viejos ,muero pues si cuenta con A.C y demás ##### valentina ### 6/10 Okay #### oscar, d.f. May 5, 2015 Liked: Cleanliness, staff & service, property conditions & facilities estubo bien en general, las instalaciones y servicios adecuados. ##### oscar ### 8/10 Good #### jose antonio, COMITAN CHIAPAS Apr 27, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BUENO MUY BIEN ES UN HOTEL BONITO, COMODO Y CON BAJO COSTO ##### jose antonio ### 6/10 Okay #### SALVADOR DAMIAN, CIUDAD DE MEXICO Apr 22, 2015 Disliked: Staff & service #### PARA UNA NOCHE cuando llegamos a registrarnos no hubo nada de calidez muy seco y hasta grosero el que nos atendió y también molesta que el check out sea a las 11 am, dicen que esta incluido un desayuno continental, cuando en realidad te dan un desayuno americano café y pan dulce, para una noche pasa. ##### SALVADOR DAMIAN ### 6/10 Okay #### Verified traveller Apr 4, 2015 Liked: Staff & service #### Nueva experiencia Nueva experiencia, he estado en otros pero este ha sido bastante agradable y ha cubierto las necesidades que teníamos. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - 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