Ratings based on 377 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Handicapped accessible room very good
Posted 11-Sep-2017I'm disabled and use a scooter and in this particular room it was terrific I could make u-turns in the bathroom and get around the whole room very nicely it was really good fit for me with my disability
Recommended
for Everyoneby A verified traveller
Posted 24-Aug-2017
Room was very nice and quite. Hotel staff was very friendly. And the location is very easy walk to NBOME testing center.
Recommended
for Everyoneby A verified traveller
Beautiful hotel close to sites.
Posted 18-Aug-2017I would recommend staying here if you'd like to see Philly sites. Liberty Bell, Independence Hall, Art Museum are close by.
Recommended
for Everyoneby A verified traveller from Charlotte NC
Posted 3-Aug-2017
The hotel was very good but a bit far from any stores....
Recommended
for Everyoneby A verified traveller
Overall good stay with too many mild annoyances
Posted 1-Aug-2017
Pros: Clean rooms, excellent food, great pool, unbeatable location (vis-a-vis major roads), reasonable price. Great service with one glaring exception.
Cons: Bring back full room service for kids AND adults. Make sure keys always open doors. Fix bathtub drains, tilting bureaus. No more soapy suds in hottub.
Location: Easy access to major highways, beautiful back roads of Main Line. 24-hour WAWA across the street essential for this Philly-raised expatriate.
We are grateful to the WConshocken Marriott for accommodating our requirement for two adjoining rooms, one king and one two doubles, on multiple occasions. The rooms were clean and well-maintained, although the first set of rooms we received looked directly onto the giant AC vents. However, the front desk staff quickly found us new rooms meeting our requirements.
We were all looking forward to the traditional room service, especially our young daughters. We were unpleasantly surprised to discover that the WCM no longer has traditional room service (just a menu with food you can pick up in the restaurant) with NO kids' room service AT ALL. The staff member to whom my wife spoke was quite rude about it. The food, though, remains top notch.
One bathtub drained so slowly that I was standing in inches of water within minutes of turning on the shower. The chest of drawers in our room was tilted so that the drawers would slowly slide open unless something was wedged underneath it. And our keys often would not open our doors.
The pool was great, but on multiple occasions the hottub was filled with what looked like soapy suds.
When I alerted the front desk to these issues, they were attended to and we were given a free breakfast for the four of us.
My sense is that the WCM has been completely remodeled so that it LOOKS lovely, but that is merely a veneer for some slightly shoddy amenities.
The WCM remains a good deal for the money, by we may rethink staying there again.
Comment from Hotel Management
4-Aug-2017 by Deborah, Hotel Management
Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
by Jennifer
Posted 23-Jul-2017 on Hotels
by A verified traveller
Posted 21-Jul-2017 on Hotels
Recommended
for Everyoneby A verified traveller from Florida
Great Location
Posted 20-Jul-2017
Pros: Everything. Very clean, everyone was professional and nice. The hotel looked well thought out and well maintained. No deferred maintenance evident.
Cons: Nothing that I can think of.
Location: Mostly stayed within the hotel, with the bar/restaurant, comfortable room, fitness center and pool downstairs - why leave the hotel!
Hotel is in a very central location, close to town and close to the airport. Hotel is excellent, room was very nice and comfortable and clean! The bed was firm, which was perfect for me. The restaurant downstairs was most convenient for me, loved the food and loved the cocktails. Perfect after a long day of running around.
by Michelle M
Posted 11-Jul-2017 on Hotels
by A verified traveller
Mediocre
Posted 9-Jul-2017 on HotelsWe found FOOD in a dresser drawer. I'm talking bags of chips, candy, kids pouch foods and a belt.
Only 2 towels supplied in a room with 3 guests.
Mediocre
