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Embassy West Hotel

Photo gallery for Embassy West Hotel

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Shower, free toiletries, hair dryer
Bar
Reception Hall

Overview of Embassy West Hotel

Embassy West Hotel

3 out of 5
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
  • Breakfast available
1400 Carling Ave, Ottawa, ON, K1Z 7L8

Explore the area

  • Popular LocationOttawa Hospital Civic Campus2 min drive
  • Popular LocationCommissioners Park3 min drive
  • Popular LocationCanada Agriculture and Food Museum4 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

Choose dates to view prices

About this area

Ottawa

Embassy West Hotel is located in Ottawa. The area's natural beauty can be seen at Commissioners Park and Dominion Arboretum, while Canada Agriculture and Food Museum and Canadian War Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Walter Baker Sports Centre.

What's nearby

  • Ottawa Hospital Civic Campus - 2 min drive
  • Commissioners Park - 3 min drive
  • Canada Agriculture and Food Museum - 4 min drive
  • Canadian War Museum - 7 min drive
  • Carleton University - 7 min drive

Getting around

  • Carling Station - 3 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • House of Lasagna — 11 min walk
  • Boston Pizza — 11 min walk
  • Georgie's Pizza&Subs — 12 min walk
  • Al's Diner — 15 min walk
  • Rose Bowl Steakhouse — 15 min walk

About this property

Embassy West Hotel

3-star Ottawa hotel in Ottawa Division with free parking
A restaurant, a 24-hour business center, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. All 121 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Guests will also find coffee makers, free newspapers, and free local calls.
Embassy West Hotel offers 121 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 10.95 per person
  • 1 restaurant

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Kitchenette
  • Microwave
  • Refrigerator
  • Rollaway beds available

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway beds available

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CAD 10.95 per person (approximately)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, American Express, and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel functions partly as a retirement home and partly as a hotel, with only 1 floor dedicated solely to hotel guests. It is in the process of transitioning to a retirement center.

Property is also known as

Embassy West Hotel Ottawa
Embassy West Hotel
Embassy West Hotel Hotel
Embassy West Hotel Ottawa
Embassy West Hotel Hotel Ottawa

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 101 out of 590 reviews
5 - Excellent 17%
Rating 4 - Good. 195 out of 590 reviews
4 - Good 33%
Rating 3 - Okay. 146 out of 590 reviews
3 - Okay 25%
Rating 2 - Poor. 94 out of 590 reviews
2 - Poor 16%
Rating 1 - Terrible. 54 out of 590 reviews
1 - Terrible 9%

3.9/5

Cleanliness

3.5/5

Staff & service

3.5/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service
Embassy West SENIOR LIVING (no longer a Hotel)
We were questioning our GPS as we pulled into the hotel's driveway... The place is no longer "... Hotel"; it is "... SENIOR LIVING"! As it turns out, they are "transitioning to a senior living centre". Of course, that quickly explained why we saw only elderly people lounging around the lobby. There was only one elevator for guest service, to which the staff had higher priority access - as we were very rudely made aware of, by two staff members pushing a trolley full of tableware. The room was clean. However, everything around was redesigned to be "accessible". We quickly discovered that the commode overflowed when flushed. The phone's shortcut keys the room service did not work. I had to dial 0 to get my complaint out. The first person who came in could not help. In fact, she gave us a look that said "what did you DO?". She eventually sent someone else over, who came in equipped with a plunger. After what I assume was 5 minutes or so of very disturbing sounds, he quickly rushed out, saying "it's okay now" as he stepped out. No apologies or acknowledgement of the inconvenience we felt from anybody. After having driven 5 hours through a snow storm, I was in no condition to even try to discuss our dissatisfaction with the hotel management and/or go hotel hunting. I feel that I have been cheated by Hotels.com for listing this place as a hotel.

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
disappointed
Room toilet was not working. I requested someone to look at it in the morning. Came back at the end of the day and it was still not working and called again. Was told to change rooms.inconvient.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfotable
Stated Saturday for 1 night.front desk staff very pleasant. Room was immaculately clean. Bed was very comfy.

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
This place was clean and quiet. Unfortunately they are in the process of converting from a hotel to a retirement home. In fact we were told that we were the last of the hotel guests,

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Quiet Stay
It was great to see this Hotel being transformed to an elderly's home. God bless.