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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Shower, free toiletries, hair dryer
Bar
Reception hall
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
  • Breakfast Available

Explore the area

    Popular LocationOttawa Hospital Civic Campus2 min drive
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive
    Popular LocationCanadian War Museum15 min drive
    Popular LocationCarleton University17 min drive

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    About this area

    Ottawa

    Embassy West Hotel is located in Ottawa. The area's natural beauty can be seen at Lansdowne Park and Jacques Cartier Park, while Canadian War Museum and Museum of Nature are cultural highlights. Canada Aviation and Space Museum and Nepean Sportsplex are also worth visiting.
    Visit our Ottawa travel guide
    View in a map
    Popular Location

    What's nearby

    • Ottawa Hospital Civic Campus - 2 min drive
    • Algonquin College - 11 min drive
    • Canadian War Museum - 15 min drive
    • TD Place Stadium - 16 min drive
    • Carleton University - 17 min drive

    Getting around

    • Confederation Station - 7 min drive
    • Ottawa Station - 13 min drive
    • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.) - 15 min drive

    Restaurants

    • Rose Bowl Steakhouse - 15 min walk
    • Bella's Bistro - 3 min drive
    • Caffe Mio - 3 min drive
    • The Wellington Diner - 3 min drive
    • Absinthe - 3 min drive

    About this property

    Embassy West Hotel

    3-star Ottawa hotel in Ottawa Division with free parking
    A restaurant, a 24-hour business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. All 121 rooms feature kitchenettes with fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and free local calls.
    Embassy West Hotel offers 121 forms of accommodation with a safe and free newspapers. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

    Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Breakfast available for a fee: CAD 10.95 per person
    • 1 restaurant

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free cots/infant beds
    • Kitchenette
    • Microwave
    • Fridge
    • Rollaway beds available

    Conveniences

    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Reception hall

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Multilingual staff

    Business services

    • 24-hour business centre
    • 1 meeting room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Blackout drapes/curtains
    • Free cots/infant beds
    • Rollaway beds available

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • 32-inch LCD TV
    • TV channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Kitchenette
    • Microwave
    • Fridge

    More

    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Safe

    Policies

    Check-in

    Check-in time starts at 3 PM
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for CAD 10 per night.
    Free cots (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: CAD 10.95 per person (approximately)
    • Rollaway bed fee: CAD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    This hotel functions partly as a retirement home and partly as a hotel, with only 1 floor dedicated solely to hotel guests. It is in the process of transitioning to a retirement center.

    Property is also known as

    Embassy West Hotel Ottawa
    Embassy West Ottawa
    Embassy West Hotel Hotel
    Embassy West Hotel Ottawa
    Embassy West Hotel Hotel Ottawa

    Frequently asked questions

    Can I cancel my reservation for free at Embassy West Hotel and receive a full refund?
    Yes, Embassy West Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy West Hotel cancellation policy on our site for more details about any exclusions or requirements.
    Is Embassy West Hotel pet-friendly?
    No, pets are not allowed at this property.
    How much is parking at Embassy West Hotel?
    Self-parking is free at this property.
    What time is check-in at Embassy West Hotel?
    Check-in begins at 3 PM.
    What time is check-out at Embassy West Hotel?
    Checkout is at 11 AM.
    Where is Embassy West Hotel located?
    Located in Ottawa Division, this hotel is 1 mi (1.7 km) from Ottawa Hospital Civic Campus and 2.8 mi (4.5 km) from Carleton University. Canada Agriculture and Food Museum and Commissioners Park are also within 3 miles (5 km).
    3.3
    590 reviews
    5 - Excellent
    101
    4 - Good
    195
    3 - Okay
    146
    2 - Poor
    94
    1 - Terrible
    54

    3.9/5

    Cleanliness

    3.5/5

    Staff & service

    0.0/5

    Amenities

    3.5/5

    Property conditions & facilities

    1/5 Terrible

    Happy face iconLiked: Cleanliness, room comfort
    Sad face IconDisliked: Staff & service
    Embassy West SENIOR LIVING (no longer a Hotel)
    We were questioning our GPS as we pulled into the hotel's driveway... The place is no longer "... Hotel"; it is "... SENIOR LIVING"! As it turns out, they are "transitioning to a senior living centre". Of course, that quickly explained why we saw only elderly people lounging around the lobby. There was only one elevator for guest service, to which the staff had higher priority access - as we were very rudely made aware of, by two staff members pushing a trolley full of tableware. The room was clean. However, everything around was redesigned to be "accessible". We quickly discovered that the commode overflowed when flushed. The phone's shortcut keys the room service did not work. I had to dial 0 to get my complaint out. The first person who came in could not help. In fact, she gave us a look that said "what did you DO?". She eventually sent someone else over, who came in equipped with a plunger. After what I assume was 5 minutes or so of very disturbing sounds, he quickly rushed out, saying "it's okay now" as he stepped out. No apologies or acknowledgement of the inconvenience we felt from anybody. After having driven 5 hours through a snow storm, I was in no condition to even try to discuss our dissatisfaction with the hotel management and/or go hotel hunting. I feel that I have been cheated by Hotels.com for listing this place as a hotel.

    2/5 Poor

    Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
    disappointed
    Room toilet was not working. I requested someone to look at it in the morning. Came back at the end of the day and it was still not working and called again. Was told to change rooms.inconvient.

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Quiet and Comfotable
    Stated Saturday for 1 night.front desk staff very pleasant. Room was immaculately clean. Bed was very comfy.

    4/5 Good

    Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
    Great Stay
    This place was clean and quiet. Unfortunately they are in the process of converting from a hotel to a retirement home. In fact we were told that we were the last of the hotel guests,

    3/5 Okay

    Happy face iconLiked: Cleanliness
    Sad face IconDisliked: Property conditions & facilities, room comfort
    Quiet Stay
    It was great to see this Hotel being transformed to an elderly's home. God bless.

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