Ratings based on 678 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
by A verified traveller from Spring Lake Mi
Posted Jan. 10, 2020
Overall very pleasant stay.
Comment from Hotel Management
Jan. 15, 2020 by Jeremy Sheldon - General Manager, Hotel Management
I am so happy to hear that you had a great stay with us! Please visit again soon!!
by A verified traveller from N. Phoenix, AZ
Posted Dec. 30, 2019
SUITE was not a suite. Very tight and small. Should not be called a suite. No place to sit for 3 people that checked in. Beds were comfortable but that is about the only thing we liked
Comment from Hotel Management
Jan. 7, 2020 by Jeremy Sheldon - General Manager, Hotel Management
I do apologize that your stay was anything but a perfect 5. I do hope you will give us another try.
by A verified traveller
Posted Dec. 30, 2019
Comment from Hotel Management
Dec. 30, 2019 by Jeremy Sheldon - General Manager, Hotel Management
Thank you for the rating! We appreciate your business. Please visit again soon!!
by A verified traveller
Posted Dec. 26, 2019
Comment from Hotel Management
Dec. 30, 2019 by Jeremy Sheldon - General Manager, Hotel Management
I do apologize that your stay was anything other than perfect. Please do give us another try in the future so we can show you what a perfect "10" is.
by A verified traveller
Posted Dec. 20, 2019
This property is great been here several times. However Expedia seems to mess everything up. Over an hour still can't check in because my reservation does not show up and the expedia resolution is pay again.
Comment from Hotel Management
Dec. 30, 2019 by Jeremy Sheldon - General Manager, Hotel Management
I am happy to hear that you enjoy our property. I do apologize that there was an issue with your reservation not showing up on our end. Please do come see us again soon!!
by A verified traveller from Ft Myers
Posted Dec. 16, 2019
The Doubletree is my go to hotel when staying in the Detroit area (a few time a year). I've been using it for years and have never been disappointed. Staff is very friendly and accommodating even when you book through "3rd parties". The hotel has always been clean and quiet. The only amenity I have used is the pool and pool area, which is has always been super clean
Comment from Hotel Management
Dec. 30, 2019 by Jeremy Sheldon - General Manager, Hotel Management
Thank you for the rating and kind words!! I am so happy we are your "go to" hotel. Please do come see us again soon!!
by A verified traveller
Posted Dec. 10, 2019
Comment from Hotel Management
Dec. 30, 2019 by Jeremy Sheldon - General Manager, Hotel Management
Thank you so much for the perfect rating!! We hope to see you again soon!!
by A verified traveller
Posted Dec. 2, 2019
Comment from Hotel Management
Dec. 2, 2019 by Jeremy Sheldon - General Manager, Hotel Management
Thank you for the perfect rating! Please come see us again soon!!
by A verified traveller from Bridgeview Illinois
Posted Nov. 18, 2019
I have stayed here before recently and it was excellent.This time they were renovating and the pool was out of service and most of the rooms had yellow caution tape on the doors due to the renovations.Was not happy about that.
Comment from Hotel Management
Nov. 19, 2019 by Jeremy Sheldon - General Manager, Hotel Management
Thank you so much for the feedback. Yes we are undergoing some improvements to the building that are scheduled to be complete in less than a month. Please do come see us again when the work is done! I know you'll love the finished product!!
by A verified traveller from chicago
Posted Nov. 10, 2019
the property was ok. Is in a good spot!!
The building is in a hood shape.
Comment from Hotel Management
Nov. 11, 2019 by Jeremy Sheldon - General Manager, Hotel Management
Thank you for the review. I am assuming you meant "good shape". I do hope you will stay with us again soon!!
