Search Castles in Niagara Falls - Western New York from CA $99

"No hot tub microwave went crazy in the middle of the night and the power went out! So wasn’t ablevzongrt a good nights rest"

"It was very dirty and the front desk lady.She was very rude and nasty"

"They lost my reservations and blamed me for using a third party competitor, half of the reserved rooms weren't even ready at check in, only one working ice machine, breakfast was in the dirty basement, the manager never called back when trying to reserve rooms at a group rate, and they charged 4 additional rooms to my credit card which took us calling them multiple times for them to finally fix it. Never again. Thy Hyatt is right next door, go there."

"The evening staff did not inform me that we had to reserve the shuttle. Fortunately, the morning staff was able to get me on an early shuttle."

"From cleanliness, staffs and others is very good Just one thing I complain is about, there is no microwave in the room.. "

"Great staff, very welcoming! Parking and check-in was easy. Small Gym but had what we needed. "

"Staff were very nice but I don’t think there are enough of them; check in took 35 minutes. Water pressure in the shower wasn’t great. But clean and comfortable, fine for a short stay."

"need to have safe gluten free options for people with allergies beside a hard boiled egg and yoplait yogurt. Requested room away at end of hall - was not provided and very noisy/yelling and slamming of doors until almost 10:00 at night."

"It was a great experience The only thing is that breakfast Should be extended at least 30 minutes or an hour more. "