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Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Property amenity
Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services
Map
300 3rd St, Niagara Falls, NY, 14303

Explore the area

  • Popular LocationNiagara Falls State Park9 min walk
  • Popular LocationRainbow Bridge12 min walk
  • Popular LocationClifton Hill20 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

About this area

Niagara Falls

Sheraton Niagara Falls is located in Downtown Niagara Falls, a neighborhood in Niagara Falls, and is in the entertainment district and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
Visit our Niagara Falls travel guideOpens in a new window
Map

What's nearby

  • Seneca Niagara Resort & Casino - 1 min walk
  • Niagara Falls State Park - 9 min walk
  • Observation Tower - 10 min walk
  • Rainbow Bridge - 12 min walk
  • Clifton Hill - 20 min walk

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • Western Door - 3 min walk
  • Zaika Indian Cuisine - 3 min walk
  • Power City Eatery - 4 min walk
  • Donatello's - 5 min walk
  • Caffe Lola - 6 min walk

About this property

Sheraton Niagara Falls

4-star hotel located in Downtown Niagara Falls
Located close to Seneca Niagara Resort & Casino and Niagara Falls State Park, Sheraton Niagara Falls provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Guests can also expect to find dry cleaning/laundry services, a bar and a 24-hour gym.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and a front desk safe
  • ATM/banking services, 7 meeting rooms, and multilingual staff
  • Free newspapers, an elevator, and smoke-free premises
  • Guest reviews say good things about the family-friendly amenities, helpful staff, and walkable location
Room features
All 391 rooms offer comforts such as air conditioning, as well as perks like safes and high-speed Internet. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe
  • The Corner Deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

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Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 10.75 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Sheraton Niagara Falls?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on Feb 7, 2023 start from CA $131.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Niagara Falls pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Niagara Falls?

Self parking is available for USD 21.60 per day.

What time is check-in at Sheraton Niagara Falls?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Niagara Falls?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Niagara Falls located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino, Niagara Falls State Park, and Observation Tower. Aquarium of Niagara and Niagara Gorge Trail are also within 2 mi (3 km).

Can I cancel my reservation for free at Sheraton Niagara Falls and receive a full refund?

Yes, Sheraton Niagara Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Niagara Falls cancellation policy on our site for more details about any exclusions or requirements.

Sheraton Niagara Falls Reviews

Sheraton Niagara Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 495 out of 1341 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 380 out of 1341 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 216 out of 1341 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 129 out of 1341 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 121 out of 1341 reviews" "
" "2 - Terrible 9%

7.7/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Good

Sulaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all amenities and very clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Paula, East Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location Perfect
Stayed 1 night in Jan 2023

4/10 Poor

Janet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - within walking distance of the falls Dislikes - hotel is dirty and needs refurbishment. Rooms are old; dirty carpets, dirty bathrooms, small tv, no coffee in rooms due to Starbucks on the property. You only received two tea-bags and two Starbucks hot chocolate packets. Special room requests not granted.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff . room was well kept .parking lot was easily accessible

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place..nice location

10/10 Excellent

SHAREE L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional! Location was near our interested venue.
Stayed 1 night in Nov 2022

6/10 Okay

Candice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was very friendly and accommodating to me. The location of the hotel was good. My room was nice but I can tell the floor wasn't vacuumed well. The bathroom shower had hair in it, as well as the towels. I had to wash the shower myself. I've stayed at this hotel in the past and it has always been a pleasurable experience, but the cleanliness of my hotel room wasn't as clean as I would have liked.
Stayed 1 night in Nov 2022

2/10 Terrible

Amy, Parma Heights

Travelled with family and small children
Disliked: Staff & service
Dart tournament going on in the hotel. Drunken idiots screaming and running around until 3 in the morning. Was basically told by manager to deal with it. Horrible stay- would never recommend.
Stayed 1 night in Nov 2022

10/10 Excellent

mary v

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was quiet and comfortable, with all the amenities that we wanted. Would stay here again
Stayed 1 night in Oct 2022

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could be a bit cleaner, however you can’t beat how close it is to the falls! Pool was nice, Starbucks is always a plus, love the hydro spa and the kids enjoyed the arcade!
Stayed 2 nights in Oct 2022