5/5 Excellent
Thomas
Travelled with family and small children
Dec. 6, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021
Sheraton Niagara Falls
Photo gallery for Sheraton Niagara Falls
Overview of Sheraton Niagara Falls
Sheraton Niagara Falls
3.8/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Social distancing
300 3rd St, Niagara Falls, NY, 14303
Explore the area
- Niagara Falls State Park11 min walk
- American Falls18 min walk
- Clifton Hill19 min walk
- Buffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive
Choose dates to view prices
About this area
Niagara Falls
Located in Niagara Falls, Sheraton Niagara Falls is in the city center and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
What's nearby
- Seneca Niagara Resort & Casino - 1 min walk
- Niagara Falls State Park - 11 min walk
- Rainbow Bridge - 11 min walk
- American Falls - 18 min walk
- Clifton Hill - 19 min walk
Restaurants
- Rainforest Cafe — 1 min walk
- Starbucks Cafe — 1 min walk
- Western Door — 3 min walk
- Zaika Indian Cuisine — 4 min walk
- Zaika Indian Cuisine — 4 min walk
Getting around
- Niagara Falls Station - 3 min drive
- Buffalo Niagara Intl. Airport (BUF) - 34 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (USD 21.60 per day; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
Food and drink
- 1 restaurant and 1 coffee shop/café
- 1 bar/lounge
Things to do
- 24-hour fitness center
- Indoor pool
- Shopping
- Spa services
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Laundry facilities
- Microwave
- Refrigerator
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (11153 square feet)
- Meeting rooms - 7
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Lever door handles
- Low-height counter and sink
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Pillow-top mattress
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Desk
- Free local calls
- Iron/ironing board
- LED light bulbs
- Phone
- Recycling
- Safe
- Soundproofing
Similar properties
See similar properties
Niagara Falls
Downtown Niagara Falls
Free WiFi
Guest rating 3.5+
4 star
Hotel
Business-friendly
Washer and dryer
Policies
Check-in
Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per accommodation, per stay
- Resort fee: USD 10.75 per accommodation, per night
The resort fee includes:
- Pool access
- Fitness center access
- Business center/computer access
- Internet access
- Phone calls
- In-room safe
- In-room coffee
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 21.60 per day (in/out privileges)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls
Frequently asked questions
Overall score and ratings
3.8
Good
3.9/5
Cleanliness
4.1/5
Staff & service
3.8/5
Amenities
3.9/5
Property conditions & facilities
5/5 Excellent
Malissa
Travelled with partner
Dec. 6, 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021
1/5 Terrible
Cassidy
Travelled with partner
Nov. 29, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
4/5 Good
Deysi Guadalupe
Travelled with family
Nov. 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
5/5 Excellent
Richard
Nov. 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021