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Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Property amenity
Point of interest

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4.0 star property
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
Map
300 3rd St, Niagara Falls, NY, 14303

Explore the area

  • Popular LocationSeneca Niagara Resort & Casino4 min walk
  • Popular LocationClifton Hill18 min walk
  • Popular LocationFallsview Indoor Waterpark20 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)35 min drive

Room options

About this area

Niagara Falls

Sheraton Niagara Falls is located in Downtown Niagara Falls, a neighborhood in Niagara Falls, and is in the entertainment district and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
Visit our Niagara Falls travel guideOpens in a new window
Map

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 7 min walk
  • Rainbow Bridge - 9 min walk
  • Clifton Hill - 18 min walk
  • Fallsview Indoor Waterpark - 20 min walk

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • Seneca Niagara Casino - 4 min walk
  • One Niagara Welcome Center - 7 min walk
  • The Western Door - 6 min walk
  • Hard Rock Cafe - 8 min walk
  • Three Sisters Cafe - 6 min walk

About this property

Sheraton Niagara Falls

4-star hotel near American Falls
Located close to Seneca Niagara Resort & Casino and Niagara Falls State Park, Sheraton Niagara Falls provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. In-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and an elevator
  • Concierge services, multilingual staff, and smoke-free premises
  • A front-desk safe, luggage storage, and ATM/banking services
  • Guest reviews say good things about the family-friendly amenities, helpful staff, and walkable location
Room features
All 391 rooms offer comforts such as air conditioning, as well as perks like safes and high-speed Internet. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe
  • The Corner Deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 10.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Sheraton Niagara Falls?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on Jun 11, 2023 start from CA $240.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Niagara Falls pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Niagara Falls?

Self parking is available for USD 21.60 per day.

What time is check-in at Sheraton Niagara Falls?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Niagara Falls?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Niagara Falls located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino and Niagara Falls State Park. Observation Tower and Aquarium of Niagara are also within 15 minutes.

Sheraton Niagara Falls Reviews

Sheraton Niagara Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 455 out of 1250 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 353 out of 1250 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 205 out of 1250 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 120 out of 1250 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 117 out of 1250 reviews" "
" "2 - Terrible 9%

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Terrible

Khemragie

Disliked: Cleanliness, staff & service, property conditions & facilities
Twenty minutes after checking in I was robbed. The staff was very unwilling to help. I ended up losing my whole day working with the police to recover my stolen articles. The I ask to extend my stay one extra day and the staff refused to help. So my trip to see fall we was unable to see the falls.
Stayed 2 nights in May 2023

10/10 Excellent

Sulamita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel to view niagra falls. Everything is within walking distance.
Stayed 1 night in May 2023

2/10 Terrible

Cevdet

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Otel smelling, dirty dusty, unfriendly stuff
Stayed 1 night in May 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Evelin Karina

Disliked: Cleanliness
Dirty old carpets. Smells bad! But the worse was LOUD people! At bay time talking yelling loud in the hallway and rooms! I hate to give bad reviews but they should do something about it, I couldn’t sleep well. The pool it’s small and not clean at all!
Stayed 2 nights in May 2023

6/10 Okay

Normariclaire

For the price you pay just for one night, it’s a bit pricey, should’ve come with complimentary breakfast at least.
Stayed 1 night in May 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i like it,
Stayed 2 nights in May 2023

4/10 Poor

Shamsuddin

Disliked: Cleanliness
Very bad smell in the lobby area
Stayed 1 night in May 2023

10/10 Excellent

Jordyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in 2nd shift front desk personnel telling us that they didnt vouch for parking, telling us we had to pay $20 a day, just to find out that was not the case at all.
Stayed 2 nights in May 2023

8/10 Good

Emma, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the hotel to places of interest around Niagara Falls. It's walkabilities to everything e.g parks, stores & very close to the Canada border are also to be noted. The staff are very helpful & friendly. We heard guests talking loudly in the hallway especially when they are in groups. I would suggest that the hotel post a friendly reminder that guests should be mindful of other guests who are also at the hotel to enjoy the peaceful tranquility of a well deserved vacation. Other than that, I think the Sheraton at Niagara, NY is the best hotel around that area.
Stayed 2 nights in May 2023