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Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Primary image
Indoor pool
Indoor pool
Terrace/patio
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
300 3rd St, Niagara Falls, NY, 14303

Explore the area

    Room options

    About this area

    Niagara Falls

    Sheraton Niagara Falls is located in Downtown Niagara Falls, a neighborhood in Niagara Falls, and is in the entertainment district and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
    Visit our Niagara Falls travel guideOpens in a new window
    Map

    Getting around

    • Niagara Falls Station - 6 min drive
    • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

    About this property

    Sheraton Niagara Falls

    4-star hotel in the heart of Downtown Niagara Falls
    Seneca Niagara Resort & Casino and Clifton Hill are located near Sheraton Niagara Falls, which provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
    Additional perks include:
    • An indoor pool
    • Self parking (surcharge), free newspapers, and a 24-hour front desk
    • Luggage storage, an elevator, and ATM/banking services
    • A front desk safe, smoke-free premises, and express check-out
    • Guest reviews say good things about the family-friendly amenities, helpful staff, and walkable location
    Room features
    All guestrooms at Sheraton Niagara Falls offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
    More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with showers and free toiletries
    • 42-inch TVs with premium channels
    • Refrigerators, microwaves, and free infant beds

    Languages

    English, Spanish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking available
    • Onsite parking includes off-street options

    Food and drink

    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar

    Restaurants on site

    • Rainforest Cafe
    • Starbucks Cafe
    • The Corner Deli

    Things to do

    • 24-hour fitness center
    • Indoor pool
    • Shopping
    • Spa services

    Family friendly

    • Free cribs/infant beds
    • Grocery/convenience store
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Grocery/convenience store

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning service
    • Housekeeping (on request)
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Business services

    • 24-hour business center
    • Computer station
    • Conference space (11153 square feet)
    • Meeting rooms - 7

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Assistive listening devices available
    • Braille signage
    • Grab bar near toilet
    • In-room accessibility
    • Lever door handles
    • Low-height counter and sink
    • Low-height electrical outlets in bathroom
    • Low-height view port in door
    • Pool hoist on site
    • Roll-in shower (select rooms)
    • Stair-free path to entrance
    • Visual alarms in hallways
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchair-accessible spa
    • Wheelchair-accessible van parking

    More

    • Romance packages available
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating (climate-controlled)
    • Pillow-top mattress

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shampoo
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • 42-inch TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • LED light bulbs
    • Phone
    • Recycling
    • Safe
    • Soundproofing

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    Policies

    Check-in

    Check-in from 4 PM - midnight
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM
    Late check-out subject to availability
    A late check-out fee will be charged
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals are welcome, and are exempt from fees)

    Children and extra beds

    Children are welcome
    Free cribs are available on request at the property

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 200 per accommodation, per stay
    • Resort fee: USD 10.75 per accommodation, per night
    The resort fee includes:
    • Pool access
    • Fitness center access
    • Business center/computer access
    • Internet access
    • Phone calls
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Laundry facilities
    • Additional inclusions

    We have included all charges provided to us by the property.

    Optional extras

    • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards and cash
    This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Safety features at this property include a smoke detector
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Pool access available from 7:00 AM to 11:00 PM
    Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    Property is also known as

    Sheraton Falls Niagara Falls NY Hotel
    Sheraton Hotel Falls
    Niagara Falls Sheraton
    Sheraton Hotel Niagara Falls
    Sheraton Niagara Falls
    Sheraton On The Falls Hotel Niagara Falls
    Sheraton Falls Hotel Niagara Falls
    Sheraton Falls Niagara Falls NY
    Sheraton Falls Niagara Falls
    Sheraton At The Falls Hotel Niagara Falls
    Sheraton Niagara Falls Hotel
    Sheraton at the Falls Niagara Falls NY
    Sheraton at the Falls
    Sheraton Niagara Falls Hotel
    Sheraton Niagara Falls Niagara Falls
    Sheraton Niagara Falls Hotel Niagara Falls

    Frequently asked questions

    Does Sheraton Niagara Falls have a pool?

    Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

    How much does it cost to stay at Sheraton Niagara Falls?

    As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on Nov 1, 2022 start from CA $146.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Sheraton Niagara Falls pet-friendly?

    No, only service animals are welcome at the property.

    How much is parking at Sheraton Niagara Falls?

    Self parking is available for USD 21.60 per day.

    What time is check-in at Sheraton Niagara Falls?

    Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

    What time is check-out at Sheraton Niagara Falls?

    Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

    Where is Sheraton Niagara Falls located?

    Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino, Niagara Falls State Park, and Observation Tower. Aquarium of Niagara and Niagara Gorge Trail are also within 3 mi (5 km).

    Can I cancel my reservation for free at Sheraton Niagara Falls and receive a full refund?

    Yes, Sheraton Niagara Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Niagara Falls cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    3.8

    Good

    Rating 5 - Excellent. 526 out of 1438 reviews
    5 - Excellent 37%
    Rating 4 - Good. 414 out of 1438 reviews
    4 - Good 29%
    Rating 3 - Okay. 236 out of 1438 reviews
    3 - Okay 16%
    Rating 2 - Poor. 139 out of 1438 reviews
    2 - Poor 10%
    Rating 1 - Terrible. 123 out of 1438 reviews
    1 - Terrible 9%

    3.8/5

    Cleanliness

    4.0/5

    Staff & service

    3.8/5

    Amenities

    3.8/5

    Property conditions & facilities

    3.7/5

    Eco-friendliness
    Write a review

    2/5 Poor

    Raissa
    Liked: Staff & service, amenities
    Never have i been in a hotel where fire alarm went off and had to evacuate with my child scared of situations that could not get figured out felt unsafe
    Stayed 2 nights in Sep 2022

    4/5 Good

    Nan
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Staff at this hotel were very personable and more than helpful. The pool was warm and ambiant. We only had trouble with the phone and a very pleasant gentleman came almost immediately and solved our problem. Certainly would recommend this hotel.
    Stayed 1 night in Sep 2022

    5/5 Excellent

    william
    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good location.
    Stayed 1 night in Sep 2022

    4/5 Good

    SHARON
    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good accommodations and location.
    Stayed 3 nights in Sep 2022

    5/5 Excellent

    Cynthia
    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities
    Closest to convention center No one ever fixed the outlets in the bathroom after I asked twice
    Stayed 1 night in Sep 2022

    5/5 Excellent

    Stephanie
    Travelled with family, Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Proximity to Niagara falls
    Stayed 3 nights in Aug 2022

    2/5 Poor

    mustah
    Travelled with family and small children
    Liked: Cleanliness, amenities, property conditions & facilities
    Disliked: Staff & service
    i needed access key replaced few times a day. Annoying and disrespecting. Each time i say why it does not work, they simply do not care
    Stayed 5 nights in Aug 2022

    5/5 Excellent

    Toshia
    Travelled with group
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great location. Good food. Staff is courteous. Rooms were clean. I would definitely book this property again.
    Stayed 2 nights in Aug 2022

    5/5 Excellent

    Krista
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    .
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Warren
    Travelled with partner