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DoubleTree by Hilton Hotel Niagara Falls New York

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, iron/ironing board, free WiFi

Overview of DoubleTree by Hilton Hotel Niagara Falls New York

DoubleTree by Hilton Hotel Niagara Falls New York

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationNiagara Falls State Park4 min walk
  • Popular LocationRainbow Bridge16 min walk
  • Popular LocationAmerican Falls18 min walk
  • AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)11 min drive

Choose dates to view prices

About this area

Niagara Falls

Located in Niagara Falls, DoubleTree by Hilton Hotel Niagara Falls New York is in the city center and on the riverwalk. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Niagara Falls State Park and Cave of the Winds. Don't miss out on a visit to Fallsview Indoor Waterpark.
Popular Location

What's nearby

  • Niagara Falls State Park - 4 min walk
  • Seneca Niagara Resort & Casino - 7 min walk
  • Goat Island - 14 min walk
  • Rainbow Bridge - 16 min walk
  • American Falls - 18 min walk

Getting around

  • Niagara Falls Station - 8 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • Parkway Prime — 1 min walk
  • Western Door — 7 min walk
  • Three Sisters Cafe — 7 min walk
  • Savor — 10 min walk
  • Zaika Indian Cuisine — 11 min walk

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

Riverwalk Niagara Falls hotel in Downtown Niagara Falls, walk to Niagara Falls State Park
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. All 192 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
DoubleTree by Hilton Hotel Niagara Falls New York offers 192 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. 43-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 5.00-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 8 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 25.00 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 561 out of 1002 reviews
5 - Excellent 56%
Rating 4 - Good. 279 out of 1002 reviews
4 - Good 28%
Rating 3 - Okay. 86 out of 1002 reviews
3 - Okay 9%
Rating 2 - Poor. 38 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 38 out of 1002 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Had to wait to check in, checked in after 5pm and only 2 towels in bathroom. Called front desk for wash cloths and towels, 45 min wait. 630 dinner reservation at hotel steak house, lol, 4 of us for dinner. ordered drinks and only 1 drink was correct from bar and had NO Jack Daniels? Waited over an hour for food and others that came in 30 minutes later than us already eating? I ordered the NY strip sandwich, looked like a frozen meal that was microwaved. 2 of the 4 meals were ok, but not for the price. So glad we didn't order steaks from this place. will not go back, a lot better treatment and hospitality at Seneca Resort and Casino with free valet and baggage handling to your room.
Stayed 1 night in Jun 2021

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I PAID FOR EARLY CHECK IN BUT WHEN I GOT THERE STILL THEY WILL NOT LET ME CHECK IN EARLY
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive at the hotel 2pm they ask 6:30pm of us to wait in the lobby because our room wasn’t ready to go in. Meanwhile I saw 15 other people checking in ,in front of me after 4 hour 30 still waiting ,we travel 6and a half hour from Brooklyn to get here and still can’t get some rest ...I don’t understand why I have a reservation if I still have to wait for everybody else to take their room but not us. At the front desk I get the most ridiculous care that I get from all around the state it’s unacceptable. Not to mention that the room is dirty the couch the bed so before I put my head to rest I have to clean the room.
Stayed 2 nights in Jun 2021

1/5 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself was wonderful. But my bill said one amount
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly, helpful staff. The room was clean, spacious and the bed was very comfortable. Restaurant was convenient and the food was delicious. We would definitely stay again.
Stayed 1 night in Jun 2021