Standard Room, 2 Double Beds
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Reviews of Hôtel Ste-Catherine

2 out of 5
Hôtel Ste-Catherine
1674 Ste-Catherine Est, Montreal, QC

Reviews

6.4
Rating 10 - Excellent. 32 out of 262 reviews" "
Rating 8 - Good. 85 out of 262 reviews" "
Rating 6 - Okay. 69 out of 262 reviews" "
Rating 4 - Poor. 37 out of 262 reviews" "
Rating 2 - Terrible. 39 out of 262 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

James, New Orleans

Disliked: Property conditions & facilities
Homeless gathering around the entrance to the hotel. Raggedy carpeting throughout the entire “hotel.” No breakfast provided. Cable TV off and on. I would not stay here if it were free.
Stayed 4 nights in Nov 2023
Response from Chris on Dec 30, 2023
Thanks

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il mon charger le stationnement! Sa devrait être inclus!
Stayed 3 nights in Oct 2023
Response from Chris on Nov 5, 2023
Thanks

4/10 Poor

Emilio

Stayed 1 night in Oct 2023
Response from Chris on Dec 30, 2023
Thanks

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor hotel in need of an upgrade
Very depressing hotel, rooms in desperate need of a good clean and general upgrade, phone bedside lights not working, often towels not replaced and breakfast was a disgrace.
Stayed 6 nights in Jul 2023
Response from Chris on Jul 17, 2023
Merci

6/10 Okay

Anurag

Travelled with partner
Liked: Staff & service
It was too small and not the most clean. However the couple of staff we interacted with was nice.
Stayed 1 night in Jun 2023
Response from Chris on Jun 30, 2023
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gets the job done
The staff was super friendly and accommodating! I chose this hotel because it had on-site parking (be sure to bring 10CAD in cash) and was close to the event I was attending. The green line metro is a 3-minute walk away and there are a lot of fun bars in the area (again, bring cash). The facilities are old and the room is small, but as someone who doesn't look for luxury and just wants a private place to stay, it did the trick.
Stayed 1 night in Jun 2023
Response from Chris on Jun 28, 2023
Thanks

2/10 Terrible

Callie

Disliked: Cleanliness, property conditions & facilities
It was super messy and dirty. The sheets were clearly not washed and it was very noisy on the street pretty much the entire night. I understand that you get what you pay for but I’m just warning others. I would not recommend anyone to book here if they value cleanliness. It also smelt very bad throughout the entire building.
Stayed 1 night in Jun 2023
Response from chris on Jun 28, 2023
Thanks

10/10 Excellent

Mr Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value... good management
Very decent place considering the low price. not the taj mahal, but it was quite respectable... all things and price considered
Stayed 1 night in May 2023
Response from Chris on May 31, 2023
Thanks

8/10 Good

Puskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple no frills
Location was great, right next a metro stop & grocery store. Secure wifi, linens, towels and basic breakfast with tea/coffee included. It's on a main street but there's a secure door to get in. It's an older building, but everything is clean & maintained.
Stayed 1 night in Apr 2023
Response from Chris on May 5, 2023
ThanksHotel ste catherine

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The locations was excellent for the cost of the hotel.
Stayed 2 nights in Apr 2023
Response from chris on Apr 27, 2023
ThanksHotel Ste Catherine

4/10 Poor

Jane

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very thin walls. Sketchy area. You get what you pay for. At least this place is clean and staff are friendly.
Stayed 2 nights in Mar 2023
Response from Chris on Apr 4, 2023
Thanks

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2023
Response from Chris on Mar 13, 2023
Thanks

10/10 Excellent

Brysin

Stayed 2 nights in Mar 2023
Response from Chris on Mar 7, 2023
Thanks

6/10 Okay

Van Quang

All good
Stayed 2 nights in Jan 2023
Response from Chris on Jan 26, 2023
Thanks

8/10 Good

Michael, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Small and convenient establishment in the Village for a short visit.
Response from Chris on Jan 19, 2023
ThanksHotel stecatherine

4/10 Poor

MC ANDREW BENOIT

Liked: Staff & service
Disliked: Amenities
Need updates
Stayed 1 night in Dec 2021

6/10 Okay

Eduardo

Liked: Staff & service
Close to subway and clubs Banks and entertainment
Stayed 2 nights in Nov 2022
Response from Cheis on Nov 14, 2022
Thanks

8/10 Good

Kervel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Chris on Oct 24, 2022
Thanks

2/10 Terrible

Danil

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was rude and disrespectful
Stayed 1 night in Oct 2022
Response from chris on Oct 9, 2022
HiYou don't check in to the hotel how you wright the reviewThanks

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Cheap but clean
Very dated and musty but room was clean and bed was comfortable. Brought earplugs as windows are old and you can hear lots from outside, No deadbolt on our door which made it feel not as secure as it should, doors don't seal with lots of light and noise from the hall come in.
Stayed 1 night in Oct 2022
Response from Chris on Oct 10, 2022
Thanks

4/10 Poor

Maynard

Stayed 1 night in Sep 2022
Response from chris on Sep 27, 2022
Thanks

2/10 Terrible

Kingsley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room condition. Strong odor and dangerous neighborhood
Stayed 2 nights in Aug 2022
Response from Chris on Aug 26, 2022
Thanks

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ac did not work in the room but they did offer another room but we thought it was too much trouble to repackage everything to move to another room so we stayed in the first room. The bathroom door also did not lock.
Stayed 3 nights in Aug 2022
Response from Chris on Aug 9, 2022
Thanks

8/10 Good

paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

6/10 Okay

Thiago

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Small room, almost don't fit in the bathroom and electrical outlet is loosen. Other than that great location.
Stayed 3 nights in Jul 2022
Response from chris on Aug 16, 2022
Thanks

10/10 Excellent

Siham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Brian

Liked: Staff & service
Property needs some TLC.
It is an older property and it shows. The deadbolt on the door to the room was missing, the bed linens showed burn marks, and the corridors smelled a bit stale. The breakfast consisted of muffins, croissant and coffee. It was adequate and conveniently located, but a little run down.
Stayed 4 nights in May 2022
Response from Chris on Jun 9, 2022
Thanks

8/10 Good

moacyr b silva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2022
Response from Chris on May 10, 2022
Thanks Hotel Stecatherine

2/10 Terrible

Hennous

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell
Stayed 1 night in May 2022
Response from chris on May 8, 2022
Thanks

2/10 Terrible

Hennous

Stayed 1 night in May 2022

6/10 Okay

Gabriel Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2022

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Chris on Apr 28, 2022
Thanks Hotel stecatherine

10/10 Excellent

Glen

Stayed 2 nights in Apr 2022
Response from Chris on Apr 26, 2022
Thanks Hotel stecatherine

6/10 Okay

Nick

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found drug paraphernalia in the mini fridge and people were screaming all night. If you are hard up on money its a great spot and the staff are kind. But i would never go there again, especially if you have children.
Stayed 2 nights in Apr 2022
Response from Chris on Apr 6, 2022
Thanks

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value in Montreal’s Gay Village
Great value with friendly service in the heart of Montreal’s Gay Village.
Stayed 1 night in Nov 2021
Response from Chris on Nov 30, 2021
Thanks Hitel stecatherine

6/10 Okay

Michael

Travelled with group
Disliked: Amenities, property conditions & facilities
Parking very poorly situated and due to construction veri inconvenient but other wise ok tv didn’t work so had to use other divise to watch movies friendly people. For the price. Not a fancy place
Stayed 2 nights in Nov 2021
Response from Chris on Nov 29, 2021
Thanks

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, ill kept, rooms did not resemble picture in the least.heroine junkie passed out in main hall. How are these properties vetted?
Stayed 3 nights in Nov 2021
Response from Chris on Nov 27, 2021
Dear You cannot wright the review we don't charge for your reservation also your reservation is cancelled Thanks

2/10 Terrible

Theodore

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the pictures. Very dirty and smelly. Had to pay cash for the parking. Obviously the staff kept it for himself. Hopeless people walking around your vehicle during the night. Stay away. The add on Expedia is a total lie.
Stayed 1 night in Oct 2021
Response from Chris on Oct 28, 2021
Thanks Hotel Stecatherine

2/10 Terrible

Felix

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The clean in the room was regular, but in the installations very bad.
Stayed 5 nights in Sep 2021
Response from Chris on Oct 2, 2021
Thanks Hotel Stecatherine

6/10 Okay

Stefanie

Travelled with group
Disliked: Cleanliness, room comfort
You get what you pay for
Smells like smoke when you walk in, nice AC, bed sheets had cigarette burns in them, place needs a Good deep cleaning.
Stayed 1 night in Aug 2021
Response from Chris on Aug 23, 2021
Thanks Hotel stecatherine

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jul 2021
Response from hris on Jul 18, 2021
Thanks Hotel Stecatherine

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to get some sleep.
Check-in was easy and staff pleasant. The room was expectedly small but works and clean and neat.
Stayed 1 night in Jan 2021
Response from Chris on Jan 7, 2021
Thanks Hotel Stecatherine

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On our second night found a bed bug in the bed! The overnight Staff was less than helpful and essentially gave us bedbug powder. Would never recommend this place to anyone!
Stayed 2 nights in Feb 2020
Response from Chris on Feb 9, 2020
Dear We don't have in room if u go ouside possible to bring if in bed you cannot sleep first night

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019
Response from Chris on Dec 30, 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Chris on Dec 19, 2019
Thanks Hotel Stecatherine

10/10 Excellent

Jaiz, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... helpful staff and a clean room in affordable price...
Stayed 1 night in Nov 2019
Response from Chris on Nov 3, 2019
Thanks Hotel Stecatherine

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019
Response from Chris on Oct 29, 2019
Thanks

6/10 Okay

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Could only get one key to room witch made ithard to separate from the person that was staying in the Sam room. Was told we could be let into the building 24 , but I was out side of the building from 2 am til 2. :30 am. Finally went to back of building and pounded on the door and some girl let me in.
Stayed 2 nights in Oct 2019
Response from Chris on Oct 15, 2019
Thanks Hotel Stecatherine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and helpful. The room, and overall facility are very dated, but still very clean
Stayed 2 nights in Aug 2019
Response from Chris on Aug 15, 2019
Thanks Hotel Stecatherine

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs
Hotel staff were not exactly friendly, the condition of the hotel given the age of the building was expected but the cleanliness was not acceptable. Cleaning service only made the bed, changed the towels and took out the garbage. The floor was not vacuumed. I know this as the first night of my stay, we had accidentally broken a beer bottle, and there were still tiny slivers of glass in the carpet when I left three days later. The worst part is that I appeared to have insect bites all over my arms and legs, and on the last night of my stay, I found two large bedbugs in the bed. I am currently in the process of de-bugging all my clothing and luggage from this stay.
Stayed 3 nights in Jul 2019
Response from Chris on Jul 23, 2019
Dear You have lots of stuff so lady have no place to clean. For bedbugs we don't have in hotel and when leave the room we don't found anything. Thanks Hotel Stecatherine