DoubleTree by Hilton Montreal

Photo gallery for DoubleTree by Hilton Montreal

Featured Image
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, laptop workspace

Overview of DoubleTree by Hilton Montreal

DoubleTree by Hilton Montreal

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1255 Jeanne-Mance, P.O. Box 130, Montreal, QC, H5B1E5

Explore the area

  • Popular LocationMcGill University8 min walk
  • Popular LocationNotre Dame Basilica11 min walk
  • Popular LocationOld Port of Montreal14 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)19 min drive

Choose dates to view prices

About this area

Montreal

Located near the boardwalk, DoubleTree by Hilton Montreal is in Downtown Montreal neighborhood and is connected to a shopping center. Museum of Contemporary Art and Place des Arts are cultural highlights, and travelers looking to shop may want to visit Complexe Desjardins and Sainte-Catherine Street. Looking to enjoy an event or a game while in town? See what's going on at Bell Centre. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Museum of Contemporary Art - 2 min walk
  • Complexe Desjardins - 3 min walk
  • McGill University - 8 min walk
  • Notre Dame Basilica - 11 min walk
  • Old Port of Montreal - 14 min walk

Getting around

  • Place des Arts Station - 3 min walk
  • Montreal Central Station - 13 min walk
  • Trudeau International Airport (YUL) - 19 min drive

Restaurants

  • Bivouac — 1 min walk
  • Hub — 1 min walk
  • Taverne F — 2 min walk
  • Universel Dejeuners Et Grillades — 2 min walk
  • Nyk's Bistro Pub — 3 min walk

About this property

DoubleTree by Hilton Montreal

Family-friendly hotel connected to the convention center in Downtown Montreal, walk to Sainte-Catherine Street
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/café are onsite. All 595 soundproofed rooms feature free WiFi and pillowtop beds. Guests can appreciate conveniences like refrigerators and coffee makers, and other amenities include room service and cable TV. Housekeeping is available on request.
DoubleTree by Hilton Montreal offers 595 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 22 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 19-25 for adults and CAD 19-25 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bike parking
  • Fitness center
  • Indoor pool
  • Lifeguards on site
  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (37700 square feet)
  • Coworking space
  • Meeting rooms - 25

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept Visa/MasterCard debit cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.
Due to COVID-19, daily housekeeping and valet parking are not available until further notice.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay (maximum CAD 100 per stay)
Dogs welcome
2 per room (up to 49 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 30 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 19 and CAD 25 for adults, CAD 19 and CAD 25 for children (approximately)
  • Self parking fee: CAD 22 per night
  • Pet fee: CAD 65 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Montreal
Hyatt Montreal Regency
Hyatt Regency Hotel Montreal
DoubleTree Hilton Montreal Hotel
Montreal Hyatt
Montreal Hyatt Regency
Montreal Regency Hyatt
Regency Hyatt Montreal
Regency Montreal
Hyatt Regency Montreal Hotel Montreal
Hyatt Regency Montreal Hotel
DoubleTree Hilton Montreal
Montreal Hyatt Regency
Hyatt Montreal
DoubleTree by Hilton Montreal Downtown
Hyatt Regency Montreal
DoubleTree by Hilton Montreal Hotel
DoubleTree by Hilton Montreal Montreal
DoubleTree by Hilton Montreal Hotel Montreal

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 485 out of 822 reviews
5 - Excellent 59%
Rating 4 - Good. 241 out of 822 reviews
4 - Good 29%
Rating 3 - Okay. 41 out of 822 reviews
3 - Okay 5%
Rating 2 - Poor. 28 out of 822 reviews
2 - Poor 3%
Rating 1 - Terrible. 27 out of 822 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This was a horrible experience. The staff was rude about the last minute cancellation for our reservation due to the hotel’s negligence because they’re shutting down. I was not informed by telephone or text. They claim to have noticed me through Expedia and insisted I had already read the message. Believe me, if I read the message I wouldn’t of wasted money parking or driving 3 hours to Montreal! Maybe you should actually CALL or TEXT the people who have reservations when you close your facilities... super unprofessional and rude staff.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
We stayed here for our honeymoon! Staff was lovely and the location was great. Only tricky thing was the elevator to get to the hotel. Other than that, it was lovely.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Very close to restaurants, tourist sites, shopping, and the metro. The staff were very friendly and helpful, especially Florian. The rooms were very comfortavle and spacious. The bathroom doors are sliders, and the only downside is that the noise when using the toilet travels easily throughout the room.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great location. The only thing that gives the rating a 4 instead of a 5 is that the hotel workers were on strike at the time of our visit. This meant the restaurants were closed as well as some amenities. The hotel was being run by management and they were doing a great job, we were just a little uncomfortable crossing the picket line every day of our stay but by the time we found out about the strike, it was too late to change our accommodation plans. We would probably stay here again if we returned to Montreal.
Stayed 4 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021