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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property
Eco-certified Kingston Upon Thames hotel in Canbury with a 24-hour fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Exterior
Room, 1 King Bed, Corner
Lobby sitting area
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
The price is CA $205
CA $246 total
includes taxes & fees
Oct 13 - Oct 14
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Reception

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Cable channels
Laptop-compatible safe
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Laptop-compatible safe
Mobile key entry
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is CA $188
CA $226 total
includes taxes & fees
Oct 13 - Oct 14
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About the area

Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ

What's nearby

  • Bushy Park - 9 min walk
  • Richmond Park - 4 min drive
  • Hampton Court Palace - 7 min drive
  • Chessington World of Adventures - 13 min drive
  • Twickenham Stadium - 13 min drive

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Nespresso Boutique - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Carluccio's - ‬5 min walk
  • ‪Beanberry - ‬4 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

Upscale eco-certified hotel near Thames River
Located close to Rose Theatre Kingston and Hampton Court Park, DoubleTree by Hilton London Kingston Upon Thames provides golfing on site, a terrace, and dry cleaning/laundry services. The on-site local and international cuisine brasserie, Hawkers Bar and Brasserie, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), self parking (surcharge), and access to a nearby health club
  • Express check-out, an elevator, and concierge services
  • A 24-hour front desk, luggage storage, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Housekeeping and phones

Languages

English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 28 per night)
  • Street parking available
  • Secured, covered self parking on site (GBP 28 per night)

Food and drink

  • Daily full breakfast available for a fee: GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night, plus a one-time cleaning fee of GBP 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
  • Covered self parking fee: GBP 28.00 per night
  • Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
  • Pet fee: GBP 10 per pet, per night plus GBP 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Frequently asked questions

Is DoubleTree by Hilton London Kingston Upon Thames pet-friendly?

Yes, DoubleTree by Hilton London Kingston Upon Thames allows cats and dogs with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 10 per pet, per night. A cleaning fee of GBP 25 also applies. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton London Kingston Upon Thames?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kingston Upon Thames on Oct 13, 2024 start from CA $204.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton London Kingston Upon Thames?

Self parking is available for GBP 28.00 per night.

What time is check-in at DoubleTree by Hilton London Kingston Upon Thames?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20.00 (subject to availability). After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton London Kingston Upon Thames?

Check-out is at 11 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is DoubleTree by Hilton London Kingston Upon Thames located?

Located in Canbury, this eco-certified hotel is within a 10-minute walk of Thames River, Rose Theatre Kingston, and Hampton Court Park. Bushy Park and Richmond Park are also within 1 mi (2 km). Kingston Station is only a 4-minute walk and Kingston Upon Thames Hampton Wick Station is 12 minutes.

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 692 reviews" "
Rating 8 - Good. 218 out of 692 reviews" "
Rating 6 - Okay. 44 out of 692 reviews" "
Rating 4 - Poor. 30 out of 692 reviews" "
Rating 2 - Terrible. 16 out of 692 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lakshmi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available! Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Deann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property to stay at! Great services all around, nice rooms, and very comfortable. We did a lot of walking while here, and always felt safe. We would highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where I was working and the staff was great.
Stayed 3 nights in Aug 2024

8/10 Good

HO CHEUNG

Stayed 1 night in Aug 2024

8/10 Good

Eunice, Hopkins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious. Tea and coffee in the room.
Stayed 1 night in Aug 2024

6/10 Okay

nancy

Business traveller
Liked: Property conditions & facilities
The place is good! I was disappointed that there’s no water provided upon check in or any other day! The only hotel i have stayed in without water bottles. I ask the receptionist if I can get bottle water and they told me that only members are able to get water bottle! I paid same amount of money why shouldn’t I get water! They should treat everyone the same member or no member! It’s water I wasn’t asking a discount or something! Will I stay here again? No I don’t think so! It’s actually put me off ever staying in Hilton property!
Stayed 2 nights in Aug 2024

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No fridge in room. Had to wait for member of staff to unlock balcony door which I've never experienced before when I've had a balcony room at other hotels. Went to the bar for a beer before heading out for the evening, 2 members of staff behind the bar, both ignored me until they'd finished talking to off duty staff, when I did get served the beer did not taste right at all, left the beer, didn't bother with the bar after that.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for visiting or working in Kingston Upon Themes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Takaaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Jun 2024

8/10 Good

Mr Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jinya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent as usual
Stayed 9 nights in May 2024

6/10 Okay

cliff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere
Stayed 3 nights in May 2024

8/10 Good

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in May 2024

2/10 Terrible

Yan

Stayed 5 nights in May 2024

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Stayed 1 night in May 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent service! Location is very convenient.
Stayed 3 nights in May 2024

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with all the staff
We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly. We were not impressed with the choice available for evening meal and would not go back for an evening meal again.
Stayed 2 nights in Apr 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Room was not cleaned. Had to request clean towels from reception. Toilet flush overflowed and water went over legs and landed on the floor.
Stayed 1 night in Apr 2024

4/10 Poor

sandra

Stayed 2 nights in Apr 2024

10/10 Excellent

Jon

Stayed 1 night in Apr 2024