Park Plaza London Riverbank

The Hotel has a very good location to everything. It is well staffed and all are pleasant and accommodating. The room bedside touch controls is very nice to control the curtains, lighting and A/C. however we did have to change rooms due to A/C not working in first room, even after they said they fixed it.. Improvements: The housekeeping was hit and miss, and the concierge service was just ok. The biggest disappointment was the breakfast. The buffet food was not good, and never improved all week. Didn't find out until mid stay that I could order fresh prepared eggs as they didn't inform us, just saw a lady order and asked her about it. What they call bacon I call ham. soggy and tough.buffet scrambled eggs are also soggy and diluted. The only restaurant on premises is to be avoided. We would walk to the local pubs to get a decent meal. Especially the Windmill pub was great. Black Dog Pub best get reservations, The Queens Head cafe has GREAT Food at a GREAT price, and the Rose pub is nice also. All are a close walk from the hotel. theres even a small grocery store around the corner.