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citizenM Tower of London

Photo gallery for citizenM Tower of London

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM Tower of London

citizenM Tower of London

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
40 Trinity Square, London, England, EC3N 4DJ

Explore the area

  • Popular LocationTower of London7 min walk
  • Popular LocationTower Bridge8 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LCY-London City)21 min drive

Choose dates to view prices

About this area

London

CitizenM Tower of London is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a game? See what's going on at Excel Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Tower of London - 7 min walk
  • The Gherkin - 8 min walk
  • Tower Bridge - 8 min walk
  • London Bridge - 12 min walk
  • The Shard - 16 min walk

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 21 min drive

Restaurants

  • CanteenM — 1 min walk
  • Seething Lane Gardens — 2 min walk
  • Byward Kitchen and Bar — 3 min walk
  • Le Paris Grill — 3 min walk
  • Wagamama — 3 min walk

About this property

citizenM Tower of London

4-star London hotel in London City Centre, near Tower of London
A restaurant, a bar/lounge, and 2 coffee shops/cafés are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. All 370 rooms boast iPads and offer free WiFi and pillowtop beds. IPod docks and premium bedding are standard, as are flat-screen TVs with digital channels.
CitizenM Tower of London offers 370 air-conditioned accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 15.95 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bike parking

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.
Due to COVID-19, access to the communal living room and the restaurant is available by reservation only, limited to a maximum of 6 registered guests or 2 households per table. The last order for alcohol is 10:30 PM.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 15.95 per person (approximately)
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 784 out of 1100 reviews
5 - Excellent 71%
Rating 4 - Good. 261 out of 1100 reviews
4 - Good 24%
Rating 3 - Okay. 35 out of 1100 reviews
3 - Okay 3%
Rating 2 - Poor. 11 out of 1100 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 1100 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Tower of London and Tower Bridge. Nice large firm bed. Room is compact but is great if spending a lot of time out and about.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with partner
Having stayed in the Citizen M in Shoreditch I was disappointed with my stay at Tower bridge. Having arrived to our room late. We showered unpacked and dressed for bed. While walking in the room barefoot we were horrified to step on thick dark glittery toe nail clippings. We used tissue to pick them up using tissue and called reception. There was also black visible fluff on one of the pillows. We were swiftly offered a new room and a drinks voucher. It was already 11.00pm and we were extremely tired after a long day. We did not want to have to pack everything up and get changed again so we declined the offer. Upon check out we did inform the member of staff and she offered us a free coffee to take away. For £100 per night I do not believe the situation was dealt with correctly. The hygine standards of this hotel need improvement.
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms with great tech. Fairly compact (exactly like the photos), but has everything you need. Really enjoyed my stay!
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at CitizenM and will definitely return. Excellent location with views into the Tower of London, very friendly and attentive staff, lovely relaxing lobby to sit in and to top it all a rooftop bar to relax in and take in the views. Location was perfect for us too. What's not to like?
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Very friendly staff, comfy beds and great facilities! I would definitely recommend. We have rebooked to Feb!
Stayed 1 night in Jul 2021