Title: SenS Suites Livermore, SureStay Collection by Best Western - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SenS Suites Livermore, SureStay Collection by Best Western Hotel in Livermore with free breakfast and a 24-hour fitness center ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/0d0e77b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/ef11d38b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/dd4433c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/4bd01906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/2a80584e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SenS Suites Livermore provides a welcoming retreat near the airport. Guests gather around the outdoor firepit in the evening, take a soothing dip in the spa tub, and start their day with a full breakfast and high-speed WiFi access. 8.6 Excellent ## Popular amenities - - - Hot tub - Kitchen - Pet-friendly - Gym ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5973&PinnedHotelID=5973&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/c033a71f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 6 - 2 Queen Beds ![Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/ef11d38b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen) 9.2 Wonderful 15 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 4 - 1 King Bed ![Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/dd4433c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen) 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 4 - 1 King Bed ![Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/0911aff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) 9.6 Exceptional 5 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 6 - 2 Queen Beds ![Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/575969b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) 8.0 Very good 2 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 6 - 2 Queen Beds ![1 bedroom, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/17071360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed, Full Kitchen) 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 6 - 2 Queen Beds ![Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/10000/6000/5973/55fe6c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen) 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - Sleeps 4 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12870000/12861700/12861652/39fbdd13_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rodeway Inn Livermore Livermore - 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Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 227 reviews CA $177 CA $203 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Livermore-Hotels-Homewood-Suites-By-Hilton-Livermore.h55259840.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=8603&destination=Livermore&destType=MARKET&latLong=37.681873,-121.768005&searchId=83809d42-3e2f-4c02-9120-c03239957007&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1190000/1187000/1186961/e6da3ef2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Livermore by IHG Livermore - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 667 reviews CA $145 CA $163 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Livermore-Hotels-Holiday-Inn-Express-Hotel-Suites-Livermore.h1186961.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=8603&destination=Livermore&destType=MARKET&latLong=37.681873,-121.768005&searchId=83809d42-3e2f-4c02-9120-c03239957007&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLivermore-Hotels-SenS-Suites-Livermore.h5973.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLivermore-Hotels-SenS-Suites-Livermore.h5973.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.70309%2C-121.81834&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NhHARKK4uUjcNIQu_zVQzAIn3EY=) 1000 Airway Blvd, Livermore, CA, 94551 #### What's nearby - Las Positas Golf Course - 13 min walk - 1.1 km - San Francisco Premium Outlets - 2 min drive - 2.6 km - Lawrence Livermore National Laboratory - 12 min drive - 12.1 km - Alameda County Fairgrounds - 13 min drive - 19.3 km - Wente Vineyards - 14 min drive - 14.6 km #### Getting around - Dublin/Pleasanton Station - 7 min drive - Vasco Station - 10 min drive - Oakland Intl. Airport (OAK) - 33 min drive #### Restaurants - ‪Wendy's - ‬2 min walk - ‪Starbucks - ‬6 min walk - ‪Cali Kid Burgers 'N Shakes - ‬4 min drive - ‪Harumi Sushi And Hibachi - ‬4 min drive - ‪Cattlemens - ‬7 min walk ## About this property ### SenS Suites Livermore, SureStay Collection by Best Western Hotel near San Francisco Premium Outlets At SenS Suites Livermore, SureStay Collection by Best Western, you can look forward to free full breakfast, a grocery/convenience store, and a firepit. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers - Free self parking - Coffee/tea in the lobby, outdoor furniture, and free newspapers - A water dispenser, a computer station, and meeting rooms - Guest reviews say great things about the helpful staff Room features All 96 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/tub combinations - 32-inch LCD TVs with premium channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/890000/885800/885771/9605e9ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hawthorn Suites by Wyndham Livermore Wine Country Livermore - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,013 reviews CA $160 CA $179 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=885771&PinnedHotelID=885771&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/210000/206900/206811/0f106b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Dublin - Pleasanton Dublin - Pool - Hot tub - 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Free full breakfast - Coffee and tea in common areas ### Things to do - 24-hour gym - Hot tub - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Guidebooks - Laundry facilities - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Business services - 870 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Firepit - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Lever door handles - No elevator - Pool hoist on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with premium cable/satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Ice maker - Kitchen - Microwave - Oven - Paper towels - Refrigerator - Separate dining area - Stovetop - Toaster ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Separate sitting area - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 30.00 per accommodation, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 30.00 per accommodation, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector and a smoke detector ### We should mention This property does not have elevators ### Property is also known as Residence Inn Marriott Livermore Hotel Residence Inn Marriott Livermore Livermore Residence Inn SenS Extended Stay Residence Residence Inn by Marriott Livermore Pleasanton SenS Suites Livermore, SureStay Collection by Best Western Hotel ## Frequently asked questions ### Does SenS Suites Livermore, SureStay Collection by Best Western have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at SenS Suites Livermore, SureStay Collection by Best Western? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at SenS Suites Livermore, SureStay Collection by Best Western on Nov 6, 2025 start from CA $177.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Livermore-Hotels-SenS-Suites-Livermore.h5973.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is SenS Suites Livermore, SureStay Collection by Best Western pet-friendly? > Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 30.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at SenS Suites Livermore, SureStay Collection by Best Western? > Self parking is free at this property. ### What time is check-in at SenS Suites Livermore, SureStay Collection by Best Western? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at SenS Suites Livermore, SureStay Collection by Best Western? > Check-out is at noon. ### Where is SenS Suites Livermore, SureStay Collection by Best Western located? > Situated near the airport, this hotel is within a 15-minute walk of Boomers Livermore, Boomers, and Las Positas Golf Course. San Francisco Premium Outlets and Hacienda Business Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SenS Suites Livermore, SureStay Collection by Best Western Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 135 8 - Good 37 6 - Okay 19 4 - Poor 11 2 - Terrible 13 ### 8.8/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Jazmine Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Jazmine Stayed 1 night in Aug 2025 ### 6/10 Okay #### Cameron Sep 15, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I searched for Gym + Kitchen and decided on this place. All the machines in the fitness center were broken and they had mostly missing weights. Our kitchen pans and knifes were mostly useless, even understanding the normal uselessness of hotel kitchens. Our room was next to a gas station car wash that we heard into the night. Our tub felt like it was ready to plunge into the room below. Breakfast staff was nice and the breakfast was decent. OK bed. The shower temperature is good. ##### Cameron Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Patrick Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The convenience of a living and dining area was wonderful ##### Patrick Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Robby Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant staff and nice clean rooms. ##### Robby Stayed 15 nights in Jun 2024 ### 4/10 Poor #### Greg Jun 8, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room lock was broken, took 2 hours to repair and then check in. Jacuzzi was broken. Breakfast was poor and the OJ was sour. ##### Greg Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Joaquin Jan 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Joaquin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Wallace May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice property ##### Wallace Stayed 1 night in May 2024 ### 10/10 Excellent #### Georgi May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the second year we stay at this property. Staff is extremely friendly and helpful. The hotel is close to the venue where our gymnastic competition was rooms are oversized and comfortable. I will definitely recommend. ##### Georgi Stayed 2 nights in May 2024 ### 10/10 Excellent #### Doyle Jul 10, 2024 Good experience ##### Doyle Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Verified traveller May 13, 2024 Staff was wonderful. Accommodations were nice. Although the living area was a bit cramped the way furniture is situated. And logs were not available for fireplace. Overall nice room. ##### Verified traveller Stayed 3 nights in May 2024 ### 10/10 Excellent #### Tanya Apr 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleaniness ##### Tanya Stayed 28 nights in Mar 2024 ### 10/10 Excellent #### Kathy Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only complaint is that the shower didn’t get warmer than lukewarm. We asked management to check it, but no change after checking. Otherwise pleasantly surprised at how quiet and comfortable the stay was. Might be helpful to renovate the exterior as it looks rather old. ##### Kathy Stayed 1 night in Aug 2024 ### 6/10 Okay #### Beth Jun 14, 2023 #### Livermore trip It was clean and comfortable. However it was very noisy early AM from gas station next door. The lobby coffee was luke warm. Breakfast rhe normal stuff thats included in these type of hotels pretty boring but plentiful. Nice hot tub, pool area for relaxation. ##### Beth Stayed 1 night in Jun 2023 ### 8/10 Good #### Gabriel May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Overall it was nice. It’s a little older and although the room is decent in size the furniture and tv arrangement made it feel smaller. The tv reception was not good and cut out often. I ended up watching on my computer. ##### Gabriel Stayed 3 nights in May 2024 ### 2/10 Terrible #### Melissa Jul 29, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unauthorized access to my credit card This was a free reward night yet tha hotel charge my card full night priced unauthorized ##### Melissa Stayed 1 night in Jul 2022 ### 4/10 Poor #### D L Aug 9, 2023 Disliked: Cleanliness, property conditions & facilities #### Pass Service was OK. Pool was clean. Room was very dated. Peeling paint on the ceilings in the room from water damage. Room had spiders and webs in corners. Very dated and worn. Beds were meh. Not awful but nothing about the rooms were particularly comfortable. Television was not a smart tv and the screen was broken. Only showed the show on 3/4 of the screen. ![Pealing ceiling in bathroom](https://a.travel-assets.com/ugc/hotel-reviews/F40936BFD95750C6DEFE131F60AABA474E9DC6A51691574827357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Roomates](https://a.travel-assets.com/ugc/hotel-reviews/01EC7E5796F37F3E769F4CDF4762639E5D968ABF1691574827604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken tv](https://a.travel-assets.com/ugc/hotel-reviews/089930C0644E11BC82E9C5462D476C9D3C4DE2B51691574827857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### D L Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Marirose May 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities STAY FAR FAR AWAY!!! it is OLD, MUSTY smell, UNclean, greasy counter top, UNclean oven, cheapest brand appliances fridge greasy to touch with broken door-does NOT close well you have to force-push shut, microwave flimsy, greasy and cheap needing replacement, toilet papers-papertowels are so ROUGH to the skin I had to buy my own brand, the shampoo conditioner and soap are the CHEAPEST most DISGUSTING and contains SUPER TOXIC ingredients and the interior, VERY DIS-appointing, the interior feels like you are in a casket, very gloomy, DARK, drapes grimy stains with bad odor, the carpet smells in this room 813 is so GROSS and has stains all over, very depressing unit to stay in. I would NOT ever, NEVER recommend anyone to stay here, continental breakfast is GROSS, scrambled "eggs" come out of a box, NOT real eggs, which is so toxic and dangerous to your health, thank goodness Whole Foods was close! Smoking area NOT well designated, smokers were in the next unit to me and I had reserved an ABSOLUTELY NO smoking building, smokers were outside smelling second-hand cigarette smoking and I reported this to the front desk and they did nothing! UNCARING staff, very DISGUSTING property and the highway noise was so LOUD! Very GROSS bathroom with grimy curtain showers, toilet NOT working well backing up, a GHETTO roach smoking motel! I'm a travel writer so warning reviews will be posted everywhere! This was a rushed travel so I did not have enough time for proper research, BEWARE! ##### Marirose Stayed 2 nights in May 2025 ### 6/10 Okay #### David Dec 5, 2023 Liked: Cleanliness, staff & service #### Wonderful staff, awful Internet. Generally, we enjoyed our stay. The hotel is right off the highway, and easy to get to. The staff was wonderful, informative, and helpful at all times. The hotel is also very dated. The toilet in our room in Bldg #4 took nearly five minutes to flush and fill. Directions for long distance calls are still on the telephone. But most importantly to us, the Internet connection for this room was atrocious. Using SpeedTest, i never saw anything over 10Mbs. Ten. It’s why the digital television stations constantly drop to black. No bandwidth. Yikes, SenS, this is the area of the Silicon Valley! Upgrade! It took 20 minutes to download a movie! ##### David Stayed 7 nights in Nov 2023 ### 6/10 Okay #### Mark Oct 23, 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Property has a great pool area and gathering spot along with a really good breakfast. The staff and in particular Dean are wonderful and do a great job. The only knock I have against the hotel is the rooms need to be cleaned better the last few times I have stayed there the rooms have gotten musty, we had ceiling drywall on the floor as it did not appear the room had been vacuumed the amenities to the room are great but the rooms could use some updating we had a sliding glass window that you could not close unless you picked the sliding glass window up as the bottom runner on the frame was bent some guest had broken off a 2 foot section of the kitchen counter top and someone glued it back on. It is a good hotel but needs to have some attention when cleaning in the rooms and air them out more so they are not so musty ##### Mark Stayed 1 night in Oct 2025 ### 8/10 Good #### Jona Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed my stay and the staff were very friendly and accommodating ##### Jona Stayed 1 night in Sep 2025 ### 6/10 Okay #### A Aug 14, 2025 Liked: Cleanliness, staff & service The location is suitable for those who come to Livermore for business. The maintenance is poor. There was no hot running water in my room until I complained. My TV remote did not work, and the desk lamp could not maintain a steady light. It is below the standard expected from Best Western. ##### A Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Ana Jul 16, 2025 Disliked: Cleanliness, property conditions & facilities The place was ok. The room smelled like urine the moment I stepped in. The size was decent. AC worked so so. The property had more of an apartment feel with an 80’s vibe to it. It was really dark at night with the limited lighting lights. The hot tub and pool were great. This place ok, except for the urine smell. ##### Ana Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Justin Jul 4, 2025 Liked: Staff & service, property conditions & facilities Everything was pretty good, but we did find some big water bugs in our room ##### Justin Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Rebecca Jul 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Nothing really..I forgot to take a pic of the roach on the bottom of my shoe that I killed ##### Rebecca Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ana Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice we used the onsite Bbq to grill some steaks and the kids enjoyed the swimming pool ##### Ana Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Grand Hyatt Indian Wells Resort & Villas](https://www.expedia.ca/Palm-Springs-Hotels-Hyatt-Regency-Indian-Wells-Resort-Spa.h16130.Hotel-Information) > > 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