Ratings based on 1,094 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.7 Hotel condition
Expedia-Verified Reviews
by A verified traveller
Cold showers
Posted 18-Jun-2018We stayed for 2 nights and both days my husband and I never got a hat shower. The water was cold. We took showers at different times of the day to see if it helped but it did not.
by A verified traveller
Posted 17-Jun-2018
great service and friendly staff
Recommended
for Everyoneby A verified traveller from Washington
Close to Waldameer
Posted 16-Jun-2018Decent price and clise to the Park and the beach, the complimentary breakfast had a huge selection to choose from, better than a continental breakfast.
by A verified traveller from Canada
Posted 13-Jun-2018
Great breakfast and clean rooms with exceptional staff
by A verified traveller
Posted 11-Jun-2018
The room was great which I guess is what matters. The only things I didn’t enjoy were that the front lobby smelled so much of smoke and the location of the hotel. Our room was non smoking and had 0 smell of smoke so that was good. The location was a bit unnerving for me and my 2 other 25 year old girlfriends to stay at by ourselves, but the door had a bunch of locks so we felt more comfortable. Over all the room was clean and comfortable and that’s what matters most.
Recommended
for Everyoneby A verified traveller
Nice location but AC was disappointing
Posted 10-Jun-2018Pros:
- Location was nice, we stayed there on our trip to Niagara Falls
- Breakfast was amazing
- Pool was good
- Staff was nice as well
Cons
- AC didn't work, the staff came and fixed it. It worked but the cooling wasn't enough...needs repair!
by A verified traveller from Fairview
Posted 29-May-2018
The chairs were uncomfortable one of them was broke
by A verified traveller from Johnstown
Posted 27-May-2018
It was a nice place to stay!
by A verified traveller
Outdated smelly dirty
Posted 25-May-2018The bathroom was disgusting tub old and grungy. Shower was rusty and head of shower fitted for a 4 foot person. Dirty carpet in room and smelly (urine?) carpet in hall. Unsecured building
by A verified traveller
Posted 21-May-2018
The front desk staff were friendly and helpful. There was a weird, unpleasant smell in the first room we were assigned and the toilet was not clean. They switched us to a different room, which was much better. The beds were comfortable! The water in the room tasted terrible - bring your own.
