Ratings based on 601 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from west valley,ny

dirty

Posted 27-Aug-2015
Pros: nothing
Cons: everything
The room smelled like mildew, the hall ceilings had black mold all over. There was blood spots on our sheets and comforter. The air conditioner vents were full of dust and mold. The tub surround was not attached to the wall.
1 out of 5
by A verified traveller

Very uncomfortable

Posted 24-Aug-2015
Pros: nothing
Cons: renovate
Location: erie; splash lagoon
The room stunk, i think guests were cooking in their rooms, the room needed repairs; black mold from water damage; wallpaper needs replaced; not sound efficient you can hear everything;keys didn't work; there is no pool as stated on the website; very disappointed
3 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Good location but needed to be a little cleaner

Posted 23-Aug-2015
Thw location was really convenient. The staff was very pleasant and helpful. The hall way rugs were pretty stained and the room smelled musty because the air filter was so dirty. My husband rinsed the dilte4 and it got better. Overall it was still a good stay.
2 out of 5
by A verified traveller

Posted 22-Aug-2015
Pros: nothing
Cons: This hotel needs to improve everything
Would not recommend this hotel to anyone. The hotel condition was horrible. The room was not spacious enough. The breakfast was very poor and so I would not recommend anyone this hotel.
1 out of 5
by A verified traveller from Michigan

Nice place to party all night...aparently.

Posted 22-Aug-2015
When you arrive at 1am after working a 24 hour shift and driving 6 hours of course you want ten 18 year olds partying until 6am next door to you. I mean...who cares that you have a life changing interview to attend at 6am? Who needs sleep anyhow? Well at least a nice warm shower would help wake you up and prepare you for your interview. Yea, that would probably help, but you may not have one at the quality inn. Great time, great time.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houtzdale, Pa

Nice hotel close to Millcreek Mall, Presque Lake

Posted 19-Aug-2015
Pros: the location
Cons: needed a small microfridge in the rooms
Quality Inn was comfortable and close to the local attractions that we were interested in exploring. The quality Inn was within 15 minutes of the Mill Creek Mall, Presque Lake, Waldmeer Park, and Erie Zoo. The only downfall there was no microfridge in the rooms.
2 out of 5
by A verified traveller

Posted 19-Aug-2015
Pros: Pleasant staff at the dining area during breakfast.
Location: Visit to Presque Isle state park - has nice biking trail, or can take the kids to Water Park at Waldmeer.
First room A/C did not work, it was one of the warmest days in August, fortunately we arrived at 3pm and were able to switch rooms as most of the non-smoking rooms were taken.
1 out of 5
by A verified traveller

Posted 18-Aug-2015
Hotel was filthy with unknown stains on the carpets. Mold in the room and bathroom.
3 out of 5
Recommended
for Everyone
by A verified traveller from OH

You get what you pay for

Posted 18-Aug-2015
We booked this hotel looking for a cheap place to stay for a night for a weekend in PA. In our experience, we got what we paid for. The room itself was very clean, despite some damage to some of the furniture and facilities. We stayed in a smoking room and there were small burn marks on the sheets as well as a burn mark in the bathtub/shower. The free continental breakfast was a nice addition, but was also very average (much like our experience with the hotel overall).
1 out of 5
by A verified traveller from Ontario

DO NOT STAY HERE!!!!

Posted 18-Aug-2015
Pros: NOTHING
Cons: everything could be improved, the room scenes and property photos that are displayed are so far from the truth it's beyond my comprehension
Location: Except for the Burger King is it surrounded by closed down businesses. The whole area looks abondonned
I contacted Expedia to place a complaint regarding this location. I have photos of how run down this motel is. The front desk staff this morning didn't even apologize for the condition of the place. He matter of factly said they had insurance to deal with complaints such as mine and that I paid Expedia so my problem is with you "Expedia" not them. I would and will never again use Quality Inn The rooms had rust and mold, torn wallpaper, windows on main floor did not lock the other window was separated 2 inches from the wall as in an open gap, scuff marks all over the walls, everything was dusty, carpet under some of the furniture and behind night stand was so dusty that it looked like another colour. The hallways were not vacuumed. the parking lot had discarded cups and beer bottles. The entrance we used smelled of urine