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Reviews of Hotel Plaza Rubio

2.5 out of 5
Hotel Plaza Rubio
Hidalgo #100, Centro, Tequila, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 140 out of 408 reviews" "
Rating 8 - Good. 162 out of 408 reviews" "
Rating 6 - Okay. 55 out of 408 reviews" "
Rating 4 - Poor. 35 out of 408 reviews" "
Rating 2 - Terrible. 16 out of 408 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and friendly. Shower pressure wasn’t as strong. Would prefer more towels in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Quede satisfecha con sus servicios aunque no usásemos su alberca lusia limpia
Stayed 1 night in Apr 2024

8/10 Good

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty spot
Stayed 1 night in Jan 2024

6/10 Okay

Blanca

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need an upgrade and furniture and doors
Stayed 1 night in Feb 2024

8/10 Good

J Robert Butler

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Amy, Los Molinos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for 1 night stay in tequila. Perfect walking distance to plaza. Plenty of safe parking. Rooms could use some updating and pillows were super thin. Would stay again.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
One night stay
Pool not open. Off season. No hot water. Bice location. No restaurant or food services. But ok for an overnight stay.
Stayed 1 night in Jan 2024

6/10 Okay

Alejandro

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jose

Stayed 2 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing.
Stayed 3 nights in Nov 2023

10/10 Excellent

Romualdo, Houston

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
I love it. It’s located in a magical town.
Stayed 1 night in Aug 2023

8/10 Good

Martha

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described prior to booking. Did not have any issues. Property is in a perfect location, close to many shops and central area with restaurants and tourist attractions. Less than a 5 minute walk.

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Carmen

Stayed 1 night in Mar 2023

10/10 Excellent

Lloyd

Stayed 1 night in Feb 2023

8/10 Good

Karen

Travelled with group
Liked: Staff & service, room comfort
This hotel is a great location with easy on site parking . The rooms are clean and comfortable but not fancy. The hotel grounds and courtyard right outside the rooms is a wonderful place to sit outside with friends. Large and varied trees provide shade or sun to enjoy.
Stayed 1 night in Feb 2023

4/10 Poor

Maria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel is close proximity to the main plaza. It would be nice of they had heated pools. The water was freezing so disnt get to wnjoy the pool area. The rooms had many tiny ants and apiders- fumigation is required. The remote controls were not wiped down. So there was something sticky on them and we woke up to a bunch of spiders and ants on them and on the bed. VERY DISGUSTING!!!!
Stayed 1 night in Feb 2023

8/10 Good

Francisco

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nust!
Amazing cuatomer service!!
Stayed 1 night in Jan 2023

8/10 Good

Nora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to downtown

2/10 Terrible

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Jose

Stayed 1 night in Jun 2022

2/10 Terrible

Valorie

Travelled with group
Disliked: Amenities, property conditions & facilities
I liked nothing about the property. Single rooms that were booked were so small there was no place to do anything but sleep. No room for luggage. Bed was sagging - I would not and did not stay there
Stayed 1 night in May 2022

10/10 Excellent

Maria Engracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is walking distance
Stayed 1 night in Apr 2022

10/10 Excellent

Ilda Irma

Stayed 1 night in Mar 2022

10/10 Excellent

Bob

Stayed 1 night in Mar 2022

4/10 Poor

MARIA

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The rooms have ants everywhere including beds. We told them about it and they switched our room to another one that had the same problem. We ended up staying there because all the other hotels around the area were fully booked.
Stayed 1 night in Mar 2022

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tequila the fun city
Great place near center plaza. Many tequila resources for your selection. Fun trip.
Stayed 1 night in Feb 2022

2/10 Terrible

david

Stayed 1 night in Feb 2022

8/10 Good

Jibran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2022

8/10 Good

Gregg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to strip
Stayed 1 night in Jan 2022

8/10 Good

Jose Maria

Stayed 1 night in Dec 2021

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Luz del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an hacienda type style we’re the rooms are around an open landscape.
Stayed 1 night in Dec 2021

4/10 Poor

arturo, costa mesa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all this property is in desperate need of a full cleaning, highly priced with a very poor customer service, stupid rules like: after 10 pm is forbidden to bring alcoholic drinks (???) 100 pesos for a deposit of tv and air conditioner controls, air conditioner does mot work properly, tv,s are from the 80s. I can go on and on….
Stayed 1 night in Oct 2021

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very great
This place was amazing! Very nice courtyard with tables and chairs to relax. Cleanliness was very good! This hotel even offers tours thru the city and the Rienda distillery. Very pleased with our stay we hope to return soon!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Gustavo

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place. The garden is nice but the rooms are dirty full of spider webs and ants on the bed. Bad experience.
Stayed 3 nights in Oct 2021

6/10 Okay

Jacquelyn

Stayed 1 night in Sep 2021

10/10 Excellent

HARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 2 nights in Aug 2021

8/10 Good

Nuvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice place with air conditioning! Conveniently located near enough to the plaza but not too close where crowds would gather. Clean but the shower head was almost falling off and the water came out of the sides of the head but still worked fine
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Rubio Tequila
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is nice and affordable but, it looks like it needs updating on certain areas like windows and A/C. I was moved to another room due to A/C failure and was told by another staff to use a fan. I refused so they did moved me. Overall I would not stayed there due to over rules on towels, parking and alcohol drinking after 10pm.
Stayed 2 nights in Aug 2021

6/10 Okay

Efrain

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Decent stay for price but take earplugs if u whant a good nights sleep!!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bueno para pasar la noche!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay anytime.
Stayed 8 nights in May 2021

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman in the afternoon is really nice! Excellent customer service the lady in the morning needs a little work onber customer service.
Stayed 1 night in Mar 2021