Kid & Family Friendly Resorts in Canada

"Excellent staff. Check in was efficient. The hotel is in an amazing location, with the falls right there. The hotel was worn with few amenities. The carpet in the hallways is very worn and needs a good cleaning. There was debris on the floor outside our room and after a 4 day stay, it was still there. Bottom line, great location but needs some "

"Did not use laundry services "

"Check in was slow, service mediocre. Hotel is aging and showing some signs of that, the window was stained for example. Most notably, the least comfortable bed and pillows making for a difficult sleep. I would not book here again, lots of great alternatives in the area."

"Overall, great! Pool was great, clean, well managed. Bed was comfy! However, the check in was painful the individual assigned to help people with their self checkout admittedly had no idea what they were doing, and there were some other staff standing around talking and appeared to have no interest in the winding line. Check out counter, once I arrived, was excellent - thanks Kathleen!"

"Everything was great… unfortunately we didnt realize it was automatic gratuity for the meal voucers for dinner and breakfast… unfortunately not worth the deal"

"When the renovations are done it will be great!"

"Rooms on the higher floors are very warm. Uncomfortable sleeping temperatures and the air conditioning isn’t functioning during the season because it’s not summer. So unfortunately you are unable to control the temperature of your room. Our room was 24.5 degrees Celsius when we arrived and adjusting the temperature to a lower setting would only increase the temperature because the vents were blowing out warmer air regardless. Opening the window had little affect on the temperature and just made me end up getting sick. During our stay we ended up getting a room change and during that room change had a jacket and wallet vanish from our room closet. The bell man fetched our items and left the jacket in the closet. No one else entered the room except for a cleaner and they didn’t leave with anything according the footage. But when we entered the room after to look ourselves the room was never cleaned. Garbage wasn’t emptied. Bed never made. But our jacket and wallet gone. We have had absolutely no help from the staff or Expedia on this matter. The only thing we get told is that no one seen it. But we were robbed during our stay. So unfortunately I can’t say it was the best stay."

"Superbe hôtel !!!"

"Rooms were very spacious. Staff were very friendly. Great hotel "