Title: Budget Inn & Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Budget Inn & Suites Travelers start their mornings right with fresh coffee in the lobby, while practical amenities like in-room WiFi and laundry facilities simplify the stay ## Photo gallery for Budget Inn & Suites ![Free WiFi, bed sheets - Budget Inn & Suites (Des Moines)](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/e0a9dbf9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Budget Inn & Suites (Des Moines)](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/b6e6dee9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Budget Inn & Suites (Des Moines)](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/ca3d7e59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets - Budget Inn & Suites (Des Moines)](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/0ac9abde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Budget Inn & Suites (Des Moines)](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/8a815d14.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Budget Inn & Suites keeps things simple and functional. Guests connect easily with in-room WiFi and handle laundry needs on-site. The lobby offers complimentary coffee or tea to fuel morning adventures, and the free self-parking eliminates urban travel hassles. ## Reviews 4.2 ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9784306&PinnedHotelID=9784306&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Double Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/0ac9abde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning TV Shower/tub combination Private bathroom Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Double Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9790000/9784400/9784306/0ac9abde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning TV Shower/tub combination Private bathroom Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### Single Room ### Highlights Air conditioning TV Shower/tub combination Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ### Single Room ### Highlights Air conditioning TV Shower/tub combination Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Premium bedding, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19410000/19403000/19402965/w3000h1897x0y3-4beddf38.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### My Place Hotel - Altoona/Des Moines, IA Altoona - Pet friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 944 reviews [](https://www.expedia.ca/Des-Moines-Hotels-My-Place-Hotel-AltoonaDes-Moines.h19402965.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601690&destination=Des Moines (and vicinity)&destType=MARKET&latLong=41.58811,-93.61675&searchId=627e8e29-b30b-438d-a3e7-8d5983c916b1&top_cur=CAD) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/1600/1547/b8de3671.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada Tropics Resort & Conf Center by Wyndham Des Moines Urbandale - 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Des Moines East Altoona - Pool - Pet friendly - Parking included - Free WiFi 7.4 Good 447 reviews CA $88 CA $99 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Des-Moines-Hotels-Studio-6-Altoona.h74056667.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=601690&destination=Des Moines (and vicinity)&destType=MARKET&latLong=41.58811,-93.61675&searchId=627e8e29-b30b-438d-a3e7-8d5983c916b1&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/49800/49702/8c3e839a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Plus Altoona Inn Altoona - Pool - Breakfast included - Parking included - Free WiFi 7.8 Good 700 reviews CA $94 CA $105 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Des-Moines-Hotels-Best-Western-Plus-Altoona-Inn.h49702.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601690&destination=Des Moines (and vicinity)&destType=MARKET&latLong=41.58811,-93.61675&searchId=627e8e29-b30b-438d-a3e7-8d5983c916b1&top_cur=CAD) Ad ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/1000000/996300/996237/c04045dc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Altoona, IA - 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Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 540 reviews CA $116 CA $130 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Des-Moines-Hotels-Courtyard-Marriott-Ankeny.h1916046.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=601690&destination=Des Moines (and vicinity)&destType=MARKET&latLong=41.58811,-93.61675&searchId=627e8e29-b30b-438d-a3e7-8d5983c916b1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDes-Moines-Hotels-Budget-Inn-Suites.h9784306.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDes-Moines-Hotels-Budget-Inn-Suites.h9784306.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.65546%2C-93.60055&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GFhjIOr7e-jqdOeQX_P-rVsf3XE=) 5220 Northeast 14th Street, Des Moines, IA, 50313 #### What's nearby - Margo Frankel Woods State Park \- 3 min drive \- 3.5 km - Woodland Hills Golf Course \- 4 min drive \- 4.5 km - Outlets of Des Moines \- 5 min drive \- 9.0 km - Des Moines Area Community College \- 5 min drive \- 6.6 km - Adventureland \- 7 min drive \- 11.1 km #### Getting around - Des Moines International Airport (DSM) - 26 min drive #### Restaurants - ‪Smokey D's BBQ - ‬2 min drive - ‪Wendy's - ‬4 min drive - ‪Casey's General Store - ‬3 min walk - ‪B-Bop's - ‬3 min drive - ‪Pueblo Viejo - ‬3 min drive ## About this property ### Budget Inn & Suites Hotel near Casey's Center Budget Inn & Suites provides laundry facilities and more. Stay connected with free in-room WiFi. You'll also find perks like: - Free self parking - A 24-hour front desk and coffee/tea in the lobby Room features All 94 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - TVs with cable channels - Daily housekeeping and phones ## Similar properties ![King Room, Non-Smoking](https://images.trvl-media.com/lodging/5000000/4330000/4320900/4320877/59543c73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Inn Saylorville - Parking included - Free WiFi - Air conditioning - Housekeeping 4.8 49 reviews CA $76 CA $85 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=4320877&PinnedHotelID=4320877&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi](https://images.trvl-media.com/lodging/2000000/1040000/1037800/1037758/c78cf585.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Des Moines, IA - North Marquisville - Pet friendly - Parking included - Free WiFi - Air conditioning 5.8 270 reviews CA $76 CA $85 total includes taxes & fees Jan 21 - Jan 22, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1037758&PinnedHotelID=1037758&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/578500/578493/18524208.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale - 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Free WiFi 7.2 Good 1,001 reviews CA $89 CA $100 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=852246&PinnedHotelID=852246&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 Queen Bed, Non Smoking, Kitchenette | Private kitchenette](https://images.trvl-media.com/lodging/75000000/74060000/74056700/74056667/9b1dcb23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 6 Altoona, IA - Des Moines East Altoona - Pool - Pet friendly - Parking included - Free WiFi 7.4 Good 447 reviews CA $88 CA $99 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=74056667&PinnedHotelID=74056667&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Coffee and tea in common areas ### Family friendly - Laundry facilities - Refrigerator on request ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Refrigerator on request ### More - Air conditioning - Free local calls - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 10 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Extend Suites Hotel Des Moines Extend Suites Des Moines Bavarian Hotel Des Moines Extend a Suites - Des Moines Iowa Budget Inn Des Moines Budget Inn & Suites Hotel Budget Inn & Suites Des Moines Budget Inn & Suites Hotel Des Moines ## Frequently asked questions ### Is Budget Inn & Suites pet-friendly? ### How much does it cost to stay at Budget Inn & Suites? ### How much is parking? ### What time is check-in at Budget Inn & Suites? ### What time is check-out at Budget Inn & Suites? ### Where is Budget Inn & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Budget Inn & Suites Reviews 4.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 3.8 Cleanliness ### 4.6 Location ### 5.4 Staff & service ### 4.4 Eco-friendliness ### 3.6 Property conditions & facilities 10 - Excellent 9 8 - Good 18 6 - Okay 26 4 - Poor 30 2 - Terrible 87 ## Reviews ### 4/10 Poor #### Daniel May 28, 2024 Liked: Room comfort Disliked: Property conditions & facilities The place was clean enough but really needed some maintenance and updating. Bathroom door didn’t latch, very old and warn carpet in the hallway. The bed was very comfortable ##### Daniel Stayed 1 night in May 2024 ### 8/10 Good #### Roger Aug 8, 2025 Liked: Room comfort #### Not a bad option For the price, it was better that some others in the area. While a bit dated, the actual room was clean, AC was good, shower was hot. Did "upgrade" the room to have a microwave and refrigerator and they were useful as the location is not walking distance to dining. It was quite and never had issues with other clients. ##### Roger Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Rachel Jun 21, 2025 Disliked: Cleanliness, amenities, property conditions & facilities place was very dirty and smelt awful. Inside was scratchy. Waited for 15 mins to get service and decided to leave. ##### Rachel Stayed 1 night in Jun 2025 ### 6/10 Okay #### Renee May 18, 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Not the greatest place It wasn't bad for low cost but I wont stay there again due to being noisey at night,bad lighting in the room,toilet ran all night when I stay somewhere I want to be comfortable. ##### Renee Stayed 1 night in May 2025 ### 2/10 Terrible #### Shannon (nikki) Jul 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was disgusting. There was poop still on the front of the toilet, the whole room was very stinky and dirty, the paint was peeling off the walls, the furniture was old and disgusting, etc. ##### Shannon (nikki) Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Theresa May 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The whole place look like a run down roach motel. The 1st room the tv didn't work. And they expected me to stay in that room. I had to threaten to get a refund and going to another hotel before they changed room. ##### Theresa Stayed 1 night in May 2025 ### 2/10 Terrible #### Jameson Aug 5, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AVOID AT ALL COSTS I had a reservation for two nights, but checked out almost immediately in disgust. It was the most disgusting hotel room I had ever seen. The bathroom was so dirty there were big dark hairs on one wall, and an apparent spot of feces near the bottom of the same wall. The chair in the room was filthy, and the refrigerator didn't even work. A charge for the entire two days, made through Hotels.com, has not been refunded by either the hotel or this site. Hotels.com does not seem to care (I left in disgust after the cancellation deadline), and the hotel manager did not respond to my message. ![](https://a.travel-assets.com/ugc/hotel-reviews/18045dc4-3e01-4eb0-8c9b-9fe283e92424-1754353761391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jameson Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Aug 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Janky Kind of a janky place. Not worth the cheap rate. ##### Verified traveller Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Thomas Jun 9, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Didn’t feel safe there. I didn’t stay. ##### Thomas Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Paul Aug 6, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay Away Terrible motel. Dirty, run down, poor maintenance.. ![](https://a.travel-assets.com/ugc/hotel-reviews/BBE214BE94E828A8648B5A70AF8BEEA1542DD9311659769267493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 1 night in Aug 2022 ### 4/10 Poor #### Melissa May 20, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The room was clean for the most part. Flat pillows and only one for each of us. Need better pillows. ##### Melissa Stayed 1 night in May 2023 ### 2/10 Terrible #### Amanda Jun 25, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was dirty and falling apart. ##### Amanda Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Mary Jun 10, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Flop The sheets were gross and stained. The towels were stained and tore. The guy at the desk was nice. The hall smelled like smoke and mold. I will never stay there again. ##### Mary Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Mike Jun 16, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't stay here! This was the worst room I've ever stayed in. The shower nozzle and walls were covered in black mold! The room was unkept! I saw an Earwig in the bathroom! The curtains were broken! This place is straight out of a DUMP! ##### Mike Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Joseph Jul 26, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Oh No! It took a huge effort by the manager Joseph to find me a clean room. His effort was the only thing that kept me from walking out. ##### Joseph Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Kayla Jul 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was was in very bad shape. Wall paper coming off, 2x4 holding up sink, holes in the carpet, curtain falling off rod, airconditioner held together with duct tape, no picutres but hangers on wall, stains on the walls, uncovered light bulb by door, fire sprinkler in bathroom wrapped in a bag.only room in the area or we wouldnt have stayed! Minus 5 stars shouldnt be listed as an option! ##### Kayla Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Brandon Jul 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I got the and the place was terrible! Cealing falling in mold in the bathtub just discussing. Was only there 15 min went to the office and told them the condition was terrible and i wanted a refund the lady actually rolled her eyes and Then proceed to argue with me about not give me A.Refund in the end , I did not get a refund and I didn't even stay there. Tried , stop charges at my bank and they still got their money. Very, very poor hotel and it's absolutely disgusting.Do not stay here and the staff is very unfriendly ##### Brandon Stayed 1 night in Jun 2024 ### 4/10 Poor #### Verified traveller Aug 18, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities #### checking in Our room was supposed to be ready shortly after 3pm. We came back at 4:30 and our room still wasn't ready. We had checked in at 2 so we had to find something to do. When we came back at 4:30 we waited probally 15 min for them to clean it and still wasn't done so we went to get supper and when we came back after 5:30 it was finally ready. There was a thing for a smoke dectotor but no detector in the room. We were not impressed with our stay. The only good thing was where we were staying everything was on that road that we wanted to go to. I won't be staying there again. ##### Verified traveller ### 4/10 Poor #### Chad Jul 9, 2023 Disliked: Staff & service, property conditions & facilities Staff was unintelligent. Overnight woman at 11pm kept me out of a room for an hour because she couldn't figure out how to bring my reservation up on the computer even though i could show her emails, confirmation numbers and had her talking to Expedia staff. When i complained in the morning, they just said it's fine now, she's just old and forgets stuff!! Room for was broken, bathroom door had holes gouged in, water was brown for the first 5 seconds every time. It was quiet at least. No one wanted to stay there. ##### Chad Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Lisa Jul 14, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Holes in the blankets, asked for more towels we couldn't have any until the ones we had were dirty. The lady was rude. False advertisement about the pool. I got that one because it said indoor pool. Come to find out they no longer have it but yet it's on the sign and online. The hall stinks. when I said I was checking out she just said ok took the cards and didn't say thank you for staying or didn't say have a good day didn't smile. If I could have my 186 back I would definitely take it back the stay is not worth it. I will never stay there again. ##### Lisa Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Verified traveller Oct 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Booking Error Resulted in Changing Hotels There was an error with my booking and Hotels.com couldn’t get a hold of the hotel to sort it out. I was on the phone with Hotels.com for at least an hour and when they would call the hotel to try to get the check in confirmation and info, the phone at the hotel front desk wasn’t even ringing. I don’t know if that’s the hotels fault or Hotels.com but Hotels.com refused to let me ask the front desk person for a number to reach out too. Hotels.com then had to book me at a different hotel all together. It was a hassle and inconvenient waste of my time. Hotels.com also did not offer me a refund or any kind of discount. Very disappointing service all around. ##### Verified traveller Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Donald Jun 25, 2023 Disliked: Cleanliness, property conditions & facilities First holes in the walls of the hallway, duct tape over signs, a hastily made handicap ramp up from lobby level up to the ground level rooms. My room countertop in bathroom was cutoff at an angle and had a 1x4 screwed to the end to cap it on toilet side. Bed closet to window bed spread had multiple cigarette burn holes on the top and when pulling spread back the under side had even more holes. The top sheet had a big black smudge along the top seam area, saw more than I wanted so pulled bed spread back over to cover it up. So slept with 91 year old mother in 1 bed. When getting ready for bed pulled the one chair out from desk and discovered a needle for a syringe (still in its sterile container, luckily) laying on the seat. ##### Donald Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Arthur May 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### They double charged me. I paid in advance online through PayPal. I was told when I arrived that I needed to pay. I said I already had paid and was accused that I hadn't. I showed a paper confirmation and the receipt on my phone and finally the desk worker seemed to agree. He fumbled around entering something then gave me my key. A few minutes later he came to my room and demanded my credit card. I asked if it was for incidentals and he said it was. I specifically asked if I was being charged again and was told no. A few days later my credit card statement showed I was double charged. I disputed the charge which I probably shouldn't have done because now I am without a card until a new one arrives and I will have to switch automatic withdrawals to the new card. I called the motel and they said they wished I had called them first. They said it was a new employee and I felt I was chastised for disputing the charge. On top of that the bathroom had extensive mildew and there were two insects crawling in the tub when I went to take a shower. No offer to totally reimburse me only that I call back when I get my new credit card so they can remove the charge. It was cheap but too much hassle at any price. ##### Arthur Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Celiz Jul 6, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The first room we got put into had the paint coming off the walls and it smelled like mold. The second room was better but mold in the bathroom and a heavy mildew smell. No coffee maker no iron no hair dryer and missing tiles in the bathroom ceiling. ![](https://a.travel-assets.com/ugc/hotel-reviews/dabbcfb3-34e7-4d71-868d-f138be618fab-1751827444355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/deda71fa-1696-4bd5-bb18-bf9dd2803819-1751827444912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Celiz Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Jeff Nov 8, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The light was missing from the fixture, the vent fell from the upper wall. The bed wasn't cleaned with dark brown stuff all over the sheet. The floor was clean and so was the bathroom. The hall smelled of pot and the staff was ok to deal with. ##### Jeff Stayed 1 night in Nov 2021 ## Expedia's Latest Trends ### Hotels > [Courtyard by Marriott Mississauga - Airport Corporate Centre West](https://www.expedia.ca/Toronto-Hotels-Courtyard-By-Marriott-Mississauga-Airport-Corporate-Centre-West.h1197142.Hotel-Information) > > [Hotels in Burnaby](https://www.expedia.ca/Burnaby-Hotels.d9520.Travel-Guide-Hotels) > > [Hotels in Canton](https://www.expedia.ca/Canton-Hotels.d6025.Travel-Guide-Hotels) > > [Bay Watch Resort & Conference Center](https://www.expedia.ca/Myrtle-Beach-Hotels-Bay-Watch-Resort-Conference-Center-By-Vacasa.h796440.Hotel-Information) > > [Motels Kelowna](https://www.expedia.ca/Kelowna-Motels.d3997-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Rigaud](https://www.expedia.ca/Rigaud-Hotels.d181962.Travel-Guide-Hotels) > > [Hotels in Washington](https://www.expedia.ca/Destinations-In-Washington.d249.Hotel-Destinations) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Park Inn by Radisson Riga Valdemara](https://www.expedia.ca/Riga-Hotels-Park-Inn-By-Radisson-Riga-Valdemara.h15919265.Hotel-Information) > > [Hotels near CN Tower](https://www.expedia.ca/CN-Tower-Hotels.0-l503147-0.Travel-Guide-Filter-Hotels) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Casa de Campo Resort and Villas](https://www.expedia.ca/Punta-Cana-Hotels-Casa-De-Campo-Resort-And-Villas.h893050.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Taos (TSM)](https://www.expedia.ca/lp/flights/yyz/tsm/toronto-to-taos) > > [Flights from Toronto (YYZ) to Konavle (DBV)](https://www.expedia.ca/lp/flights/yyz/dbv/toronto-to-dubrovnik) > > [Flights from Raleigh (RDU) to Seattle (SEA)](https://www.expedia.ca/lp/flights/rdu/sea/raleigh-to-seattle) > > [Flights from Toronto (YYZ) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyz/yhz/toronto-to-halifax) > > [Flights from Vancouver (YVR) to Changsha (CSX)](https://www.expedia.ca/lp/flights/yvr/csx/vancouver-to-changsha) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Kelowna (YLW) to Bellingham (BLI)](https://www.expedia.ca/lp/flights/ylw/bli/kelowna-to-bellingham) > > [Flights from Windsor (YQG) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yqg/ylw/windsor-to-kelowna) > > [Flights from Cassidy (YCD) to British Columbia (YZZ)](https://www.expedia.ca/lp/flights/ycd/yzz/nanaimo-to-trail) > > [Flights from Regina (YQR) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yqr/yvr/regina-to-vancouver) > > [Flights from Jacksonville (JAX) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/jax/yyz/jacksonville-to-toronto) ### Packages ### General > [Visit Glastonbury](https://www.expedia.ca/Glastonbury.dx182525)