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Overview of Holiday Inn Express Cleveland Downtown, an IHG Hotel

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Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board

Holiday Inn Express Cleveland Downtown, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationRock and Roll Hall of Fame15 min walk
    Popular LocationFirstEnergy Stadium19 min walk
    AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive
    Popular LocationCuyahoga Valley National Park16 min drive

Choose dates to view prices

Standard Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Roll-In Shower)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

4.8/5 guest room rating
  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

4.8/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Mobility)

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

Standard Room

3.9/5 guest room rating
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

4.7/5 guest room rating
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

5/5 guest room rating
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

Cleveland

Located in Cleveland's Gateway District neighborhood, Holiday Inn Express Cleveland Downtown, an IHG Hotel is in the city center and near the airport. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Check out an event or a game at Rocket Mortgage FieldHouse, and consider making time for Cleveland Metroparks Zoo, a top attraction not to be missed. With kayaking, sailing, and boat tours nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • East 4th Street - 2 min walk
  • Cleveland Arcade - 2 min walk
  • Rock and Roll Hall of Fame - 15 min walk
  • FirstEnergy Stadium - 19 min walk
  • Cuyahoga Valley National Park - 16 min drive

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Flannery's — 3 min walk
  • Chinato — 3 min walk
  • Adega — 4 min walk
  • Pura Vida by Brandt — 4 min walk
  • Red: The Steakhouse — 4 min walk

About this property

Holiday Inn Express Cleveland Downtown, an IHG Hotel

Cleveland hotel in Gateway District, walk to Rocket Mortgage FieldHouse
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite. All 141 rooms offer comforts like premium bedding and down comforters, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown, an IHG Hotel offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 27.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (4577 square feet)
  • Coworking space
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 27.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio
Holiday Inn Express Cleveland Downtown
Holiday Inn Express Cleveland Downtown, an IHG Hotel Hotel
Holiday Inn Express Cleveland Downtown, an IHG Hotel Cleveland

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 527 out of 965 reviews
5 - Excellent 55%
Rating 4 - Good. 317 out of 965 reviews
4 - Good 33%
Rating 3 - Okay. 62 out of 965 reviews
3 - Okay 6%
Rating 2 - Poor. 29 out of 965 reviews
2 - Poor 3%
Rating 1 - Terrible. 30 out of 965 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, amenities
Great location and excellent customer service. Tammie was wonderful and made our arrival so pleasant after a long car trip. Thank you !
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with family
Liked: Staff & service
There was additional charges, different from what I saw via Expedia.
Stayed 1 night in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, very good staff, near downtown clean, very good staff, near downtown
Stayed 1 night in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, beautiful rooms with great views of the City. Good breakfast. Clean and updated spaces. My only tiff was the late check in. We could not check in until 4 pm and check out was 11am so we basically paid the full amount for half a stay
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021