DoubleTree by Hilton Cleveland Downtown - Lakeside

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Desk, blackout drapes, iron/ironing board, free WiFi
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Room amenity
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of DoubleTree by Hilton Cleveland Downtown - Lakeside

DoubleTree by Hilton Cleveland Downtown - Lakeside

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1111 Lakeside Avenue E, Cleveland, OH, 44114

Explore the area

  • Popular LocationRock and Roll Hall of Fame7 min walk
  • Popular LocationFirstEnergy Stadium11 min walk
  • Popular LocationProgressive Field18 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Choose dates to view prices

About this area

Cleveland

DoubleTree by Hilton Cleveland Downtown - Lakeside is located in Downtown Cleveland, a neighborhood in Cleveland, and is near a train station. Rock and Roll Hall of Fame and Cleveland Museum of Natural History are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Check out an event or a game at FirstEnergy Stadium, and consider making time for Cleveland Metroparks Zoo, a top attraction not to be missed.

What's nearby

  • Cleveland Public Auditorium - 5 min walk
  • Huntington Convention Center of Cleveland - 6 min walk
  • Rock and Roll Hall of Fame - 7 min walk
  • FirstEnergy Stadium - 11 min walk
  • Progressive Field - 18 min walk

Getting around

  • Cleveland Station - 9 min walk
  • Tower City-Public Square Station - 20 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

About this property

DoubleTree by Hilton Cleveland Downtown - Lakeside

4-star Cleveland hotel in Downtown Cleveland, walk to Rock and Roll Hall of Fame
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available once per stay.
DoubleTree by Hilton Cleveland Downtown - Lakeside offers 379 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (10389 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.00 per person (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel
DoubleTree by Hilton Cleveland Downtown - Lakeside Hotel
DoubleTree by Hilton Cleveland Downtown - Lakeside Cleveland

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 378 out of 986 reviews
5 - Excellent 38%
Rating 4 - Good. 325 out of 986 reviews
4 - Good 33%
Rating 3 - Okay. 143 out of 986 reviews
3 - Okay 15%
Rating 2 - Poor. 85 out of 986 reviews
2 - Poor 9%
Rating 1 - Terrible. 55 out of 986 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was easy and convenient. Parking was 25 a night extra that wasn’t advertised. Breakfast isnt included which also was advertised. Cost 40 dollars for two people and you dont get a bill until after you are eating.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage elevator was broken. They didn't tell us at check in so had to walk bags down and then they still charged us $20 to park for the night!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near Rick n Roll Hall of Fame and stadiums. Surprisingly few shopping and dining options in the surrounding area though.
Stayed 2 nights in Jun 2022

3/5 Okay

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was dingy and dirty. The staff was kind though.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous. The hotel offers anti-bacterial wipes and provides water in the rooms. They offer a free shuttle to many places.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was clean and nice
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a great check in experience. Unfriendly staff at front desk
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was nice, staff was friendly. Easy walking distance to the lakefront area.
Stayed 2 nights in May 2022

1/5 Terrible

Entrance blocked by festival, couldnt find parking,
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always very pleasant.
Stayed 2 nights in Jun 2022