[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Royal Sands All Inclusive Resort & Spa This resort near La Isla Mall balances active pursuits with relaxation - from gym workouts to refreshing dips in the outdoor pool. ![Outdoor pool](https://images.trvl-media.com/lodging/36000000/35700000/35698000/35697965/d33ee24f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Game room](https://images.trvl-media.com/lodging/36000000/35700000/35698000/35697965/a4af7c07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/36000000/35700000/35698000/35697965/9bb5bba7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach](https://images.trvl-media.com/lodging/36000000/35700000/35698000/35697965/a0397bb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/36000000/35700000/35698000/35697965/d7cbabce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Sands All Inclusive Resort & Spa offers a vibrant retreat with thoughtful amenities. Families love the playground, and the sun-drenched terrace is perfect for unwinding. Convenient laundry facilities add practicality to the vacation experience. 8.4 Very good ## Popular amenities - Gym - Pool - Laundry - Parking included - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35697965&PinnedHotelID=35697965&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,301 reviews CA $135 CA $170 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![Nightclub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2950000/2941600/2941578/c91ac488_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Riviera Cancun Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,363 reviews CA $372 CA $372 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4900000/4892500/4892414/6ad66274_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sandos Cancún All Inclusive - Adults Only Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 2,135 reviews CA $287 CA $359 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Cancun-Hotels-Sandos-Cancun-All-Inclusive.h4892414.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96120000/96116400/96116315/0fc81991_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Costa Mujeres - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 446 reviews CA $806 CA $806 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Isla-Mujeres-Hotels-Secrets-Playa-Blanca-Costa-Mujeres-Adults-Only.h96116315.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/7b9b3fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.6 Excellent 2,521 reviews CA $153 CA $196 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1500000/1498200/1498129/b9914d2d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Casa Maya Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Kids pool - Waterslide 8.2 Very good 277 reviews CA $348 CA $433 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Cancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57180000/57171900/57171807/e9d49445_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,257 reviews CA $557 CA $557 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,005 reviews CA $219 CA $271 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![2 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19900/19878/46dc8b50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Park Royal Cancun - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,324 reviews CA $355 CA $435 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/31000000/30680000/30674800/30674721/dc58ac90.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Renaissance Cancun Resort & Marina Zona Hotelera - Pool - Hot tub - Restaurant - Air conditioning 9.4 Exceptional 1,003 reviews CA $163 CA $211 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Cancun-Hotels-Renaissance-Cancun-Resort-Marina.h30674721.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3f324360-285b-447d-bb64-3ae92b43cdfc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Royal-Sands.h35697965.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Royal-Sands.h35697965.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.09834%2C-86.76682&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G1zWcPbhGSYzVoVNoI124l4vGd0=) 32 Blvd kukulcan Km 13.5, Cancun, ROO, 77500 #### What's nearby - Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km - Marlin Beach - 10 min walk - 0.8 km - Cancun Interactive Aquarium - 16 min walk - 1.4 km - La Isla Shopping Mall - 18 min walk - 1.5 km - Aquaworld - 2 min drive - 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 18 min drive #### Restaurants - ‪La Veranda - ‬1 min walk - Club Bistro - ‪Ilios Restaurant - ‬13 min walk - ‪Hacienda Sisal - ‬2 min walk - ‪Taboo Cancún - ‬9 min walk ## About this property ### The Royal Sands All Inclusive Resort & Spa Hotel near La Isla Shopping Mall You can look forward to an airport shuttle, a terrace, and a playground at The Royal Sands All Inclusive Resort & Spa. Guests can also expect to find laundry facilities, a gym and babysitting. Other perks include: - An outdoor pool - Free self parking - A front-desk safe and an elevator ## Similar properties ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1140000/1139400/1139341/1690cd5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 2,747 reviews CA $304 CA $374 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1139341&PinnedHotelID=1139341&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18910000/18904800/18904781/dfa0c6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,154 reviews CA $389 CA $476 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=18904781&PinnedHotelID=18904781&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/be515434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,411 reviews CA $291 CA $358 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,610 reviews CA $343 CA $343 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4870000/4862800/4862726/705261a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Peninsula - All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 4,898 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4862726&PinnedHotelID=4862726&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/545b70c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,005 reviews CA $219 CA $271 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/a0553325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 7.8 Good 1,298 reviews CA $559 CA $559 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/771fad9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Cancun - All Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,876 reviews CA $489 CA $598 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,418 reviews CA $364 CA $364 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=8393330&PinnedHotelID=8393330&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/11c46517.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 3,342 reviews CA $590 CA $720 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=41491098&PinnedHotelID=41491098&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - Airport shuttle available - Free self parking on site ### Food and drink - A restaurant ### Things to do - Gym - Outdoor pool - Playground ### Family friendly - Babysitting - Laundry facilities - Living room - Outdoor pool - Playground ### Conveniences - Laundry facilities - Safe at front desk ### Outdoors - Terrace ### Accessibility - Elevator ## Room amenities ### Bathroom - Bathtub or shower ### More - Living room ## Policies ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Royal Sands Villa Cancun Royal Sands Villa Royal Sands Cancun Royal Sands Villa The Royal Sands Cancun Cancun The Royal Sands Villa Villa The Royal Sands The Royal Sands Cancun The Royal Sands The Royal Sands Resort Spa The Royal Sands Inclusive & The Royal Sands Resort Spa All Inclusive The Royal Sands All Inclusive Resort & Spa Hotel The Royal Sands All Inclusive Resort & Spa Cancun The Royal Sands All Inclusive Resort & Spa Hotel Cancun ## Frequently asked questions ### Does The Royal Sands All Inclusive Resort & Spa have a pool? > Yes, this property has an outdoor pool. ### How much is parking at The Royal Sands All Inclusive Resort & Spa? > Self parking is free at this property. ### Where is The Royal Sands All Inclusive Resort & Spa located? > Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Luxury Avenue Shopping Mall, La Isla Shopping Mall, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Iberostar Cancun Golf Course and Delfines Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Royal Sands All Inclusive Resort & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Amenities ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 5 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Joanna May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel . Enjoyed going with my family very kid friendly ##### Joanna Stayed 4 nights in May 2025 ### 10/10 Excellent #### ANGELA MARIE Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The resort was beautiful, clean, all staff was friendly and great job maintaining the property with no bugs! ##### ANGELA MARIE Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Celine Aug 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have perfect time ##### Celine Stayed 1 night in May 2023 ### 10/10 Excellent #### Jasmeet Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jasmeet Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Carmen Dec 12, 2024 Liked: Cleanliness, property conditions & facilities Amazing ocean view! ##### Carmen Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### David Jonathan Sep 21, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Había sido cliente frecuente durante 5 años consecutivos, pero hubo muchos cambios, según por palabras del mismo personal porque los compro Holiday Inn, la verdad no volveré, las bebidas en el área de alberca se acaban a las 6, el room Service tiene muy pocas opciones, la cantidad de meseros en el área de alberca es muy poca, nos tocó un incidente dónde apareció una caca en la alberca y decidimos salirnos, nos tocó otro incidente de una pareja teniendo sexo en el jacuzzi y decidimos salirnos. De verdad me duele porque era nuestro hotel favorito para venir cada año, el año pasado en agosto hicimos el check out y nos permitieron seguir disfrutando el todo incluido en lo que el taxi venía por nosotros y en esta ocasión todo consumo después del check out era con costo adicional. En fin, el hotel no es malo pero sus nuevas políticas sí. ##### David Jonathan Stayed 3 nights in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! Cancun The Urban Oasis & Beach Club](https://www.expedia.ca/Cancun-Hotels-Oh-Cancun-The-Urban-Oasis.h11517991.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Nomads Party Hotel & Hostel](https://www.expedia.ca/Cancun-Hotels-Nomads-Party-Hotel-Hostel.h36292896.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information)