Title: Pachamaya Holistic Wellness & Spa (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=96962458&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pachamaya Holistic Wellness & Spa Travelers can find relaxation through yoga classes and spa tubs after a round on the nearby 18-hole golf course, or enjoy local cuisine in garden surroundings ## Photo gallery for Pachamaya Holistic Wellness & Spa ![Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, sun loungers - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/7be3e9db.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Room - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/10c0cc9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/33d70373.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/a709cbee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed - Pachamaya Holistic Wellness & Spa (Cancun)](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/84830709.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Downtown Cancun's Pachamaya Suites, Wellness Spa, Retreats offers a complete escape with an 18-hole golf course, Thai massage, and aromatherapy. Enjoy Chamana restaurant, an art gallery, designer stores, and an outdoor pool with complimentary cabanas. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=96962458&PinnedHotelID=96962458&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Deluxe Studio Suite ![Deluxe Studio Suite](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/084033f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite 8.8 Excellent 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Eco-friendly cleaning supplies Free bottled water Wardrobe or closet In-room massage - 323 sq ft - Sleeps 3 - 1 King Bed and 1 Double Futon ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/b096a5a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Blackout drapes/curtains Private bathroom Eco-friendly cleaning supplies Free bottled water Wardrobe or closet - 323 sq ft - Sleeps 4 - 1 Queen Bed and 1 Large Twin Bunk Bed ### View all photos for Family Room, Multiple Beds ![Family Room, Multiple Beds](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/7571cc90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds 8.8 Excellent 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Eco-friendly cleaning supplies Free bottled water Wardrobe or closet In-room massage - 355 sq ft - Sleeps 8 - 4 Twin Bunk Beds ### View all photos for Grand Room ![Grand Room](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/10c0cc9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Eco-friendly cleaning supplies Free bottled water Wardrobe or closet In-room massage - 344 sq ft - Sleeps 5 - 1 King Bed and 1 Twin Bunk Bed ### View all photos for Grand Double Room ![Grand Double Room](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/af443e28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Eco-friendly cleaning supplies Free bottled water Wardrobe or closet In-room massage - 355 sq ft - Sleeps 6 - 1 King Bed and 2 Twin Bunk Beds ### View all photos for Superior Double Room ![Individually decorated, individually furnished, bed sheets](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/7138720b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Individually furnished Individually decorated Air conditioning Private bathroom Eco-friendly cleaning supplies Free bottled water Wardrobe or closet In-room massage - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 Double Bed ![Executive Suite, 1 Double Bed](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/03aa232f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Double Bed ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Private bathroom Eco-friendly cleaning supplies Free bottled water - 355 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/97000000/96970000/96962500/96962458/d7d4a36c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Private bathroom Eco-friendly cleaning supplies Free bottled water - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41060000/41051500/41051481/60cde68d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Yellow Capsule Cancun Close to Airport Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Pachamaya.h96962458.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Pachamaya.h96962458.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16367%2C-86.82279&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9bAgQAveOmXaUr_hbH1SVeCj68w=) Av Uxmal, Lote 19, Cancun, QROO, 77500 #### What's nearby - Benito Juarez Municipal Building \- 5 min walk \- 0.5 km - Las Palapas Park \- 6 min walk \- 0.6 km - Mercado 23 \- 8 min walk \- 0.7 km - Plaza 28 \- 17 min walk \- 1.5 km - Plaza Las Americas \- 3 min drive \- 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 20 min drive #### Restaurants - ‪The Healthy Place - ‬3 min walk - ‪Temakita - ‬6 min walk - ‪Taqueria Coapeñitos - ‬4 min walk - Yamamoto - ‪Las Tostadillas Del Mar Ruta Nader - ‬2 min walk ## About this property ### Pachamaya Holistic Wellness & Spa Upscale hotel near Puerto Cancun Marina Town Center At Pachamaya Holistic Wellness & Spa, you can look forward to an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like a golf clubhouse and golf caddies at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Thai massage, a body treatment, or a facial. Be sure to enjoy a meal at Chamana, the on-site restaurant. Yoga classes and Pilates classes are offered at the gym; Pachamaya Holistic Wellness & Spa also has designer stores on site, a garden, and dry cleaning/laundry services. In addition to car rentals on site, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and coworking spaces - Beach towels, meeting rooms, and games Room features All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to amenities like free bottled water. Other conveniences in all rooms include: - Showers and shampoo - Wardrobes/closets, eco-friendly cleaning products, and housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368738/0be7760d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enigmatic Hotel Experience Downtown Cancun - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 22 reviews CA $138 CA $179 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=96368738&PinnedHotelID=96368738&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/67000000/66600000/66597500/66597429/b505117f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mex Hoteles Downtown Cancun - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 480 reviews CA $111 CA $141 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=66597429&PinnedHotelID=66597429&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/26100/26030/d09d4853.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Hacienda Cancun Downtown Cancun - 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Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 528 reviews CA $73 CA $95 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=61500633&PinnedHotelID=61500633&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/113000000/112850000/112847100/112847060/w3000h1991x0y9-4c4f95a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 78 reviews CA $77 CA $99 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=112847060&PinnedHotelID=112847060&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/31000000/30670000/30662100/30662003/857173de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viento Suites Cancún Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 242 reviews CA $63 CA $84 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=30662003&PinnedHotelID=30662003&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport pick-up shuttle on request for a surcharge - Area shuttle (surcharge) up to 100 km - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Beach shuttle (surcharge) - Bus station shuttle (surcharge) - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Onsite parking available only on request - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible van parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 350 to 500 per person - A restaurant - Coffee and tea in common areas ### Restaurants on site - Chamana ### Things to do - 18-hole adjacent golf course - Art gallery - Books - Designer stores - Games - Golf caddies - Golf carts - Golf clubhouse - Gym - Music library - Optional golf privileges - Outdoor pool - Pilates classes - Scooter/moped rentals - Shopping - Yoga classes ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Shared refrigerator - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Coworking space - Meeting room ### Outdoors - Beach towels - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bus station shuttle - Accessible train station shuttle - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible van parking ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Communal living room - Eco-friendly cleaning products used - Electric bike charging - Local artist showcase - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Cleaning products are eco-friendly - Individual decor - Individual furnishings - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds This property welcomes adults only ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 500 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person - Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10) - Pet deposit: MXN 500 per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Long-term renters welcome This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:00 AM Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Alcohol is not served at this property A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Pachamaya Pachamaya Holistic Wellness & Pachamaya Suites Wellness Spa Retreats Pachamaya Holistic Wellness & Spa Hotel Pachamaya Holistic Wellness & Spa Cancun Pachamaya Holistic Wellness & Spa Hotel Cancun ## Frequently asked questions ### Does Pachamaya Holistic Wellness & Spa have a pool? ### Is Pachamaya Holistic Wellness & Spa pet-friendly? ### How much is parking? ### What time is check-in at Pachamaya Holistic Wellness & Spa? ### What time is check-out at Pachamaya Holistic Wellness & Spa? ### Does Pachamaya Holistic Wellness & Spa provide a shuttle to the airport? ### Where is Pachamaya Holistic Wellness & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pachamaya Holistic Wellness & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 69 8 - Good 25 6 - Okay 6 4 - Poor 4 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Rebecca Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby. ##### Rebecca Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Alina Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The best staff! Great location and rooms are clean and comfortable. Totally recommended the place ##### Alina Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Byanka Florius Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel ##### Byanka Florius Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### ifueko Jul 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the ambience and staff. ##### ifueko Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Jorge Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the staff and the facilities. Excellent! ##### Jorge Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Vicky Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well. ##### Vicky Stayed 1 night in Dec 2024 ### 8/10 Good #### BIK FUN Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked. ##### BIK FUN Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alexandro Sep 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again. ##### Alexandro Stayed 9 nights in Aug 2024 ### 8/10 Good #### Jordan Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet and private. Great for zen and relaxation! ##### Jordan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Marian Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant. ##### Marian Stayed 11 nights in Jan 2025 ### 10/10 Excellent #### Andrew Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean. ##### Andrew Stayed 4 nights in Nov 2024 ### 8/10 Good #### Normand Jan 12, 2025 Liked: Amenities The room was goof quality/price ##### Normand Stayed 2 nights in Jan 2025 ### 8/10 Good #### Mikael Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience at this hotel. The staff was really friendly from the beginning. Here are some positive notes: The massage service was amazing and affordable. We rented a car and everything was nearby, at a 10min driving distance. There was also a gym nearby (evolve) which is not even a 5 minute walk. A lot of restaurant options as well near the hotel. Here were some points where there is room for improvement: In the pictures prior to renting the room, we saw a fridge but in our room there wasn’t any (deluxe studio king bed room). No iron in the room for the clothes (but can ask the reception for it, need to hand it back once done using) and no TV (makes sense as it is a wellness hotel, ideal for relaxing) ##### Mikael Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Chris Oct 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pachamaya Palace This property is by far the best place to stay in downtown Cancun. I can't say enough 'Great things' about this "Wonderful Place". It's been "Truly a Gift" for me. ##### Chris Stayed 1 night in Oct 2024 ### 8/10 Good #### Ed Feb 15, 2025 Nice, clean, not a lot of amenities but close to good restaurants. No tv in room. Good wifi tho ##### Ed Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Helen Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ABSOLUTELY HANDS DOWN IF YIU ARE LOOKING FOR A PEACEFUL PLACE A TEN MINUTE WALK TO A BEAUTIFUL MALL IN A VERY VERY BEAUTIFUL AREA IF CANCUN AND FIVE MINUTES FROM DOWNTOWN. THE HOTEL ITSELF WAS INCREDIBLY CLEAN AND THE STAFF WERE GENUINELY KIND! ##### Helen Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Bruna Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind all the time, there was always someone to help available. The pool and yoga class were also quite nice, exceeding expectations. Matters was a bit hard for my taste but still ok. It would be nice if they could improve the shower heads. It was hard for someone not too tall to shower because most of the water was aimed at the wall, and without washing the hair, it was impossible to stand straight. If the heads were adjustable, it would be a huge improvement. I would still totally recommend this stay, hoping to go back soon! ##### Bruna Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Natanael Aug 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Very clean, in good repair, great location, walkable, classy restaurants, but also cheap eats easily accessible. I would not trust the hotel/hostel staff to coordinate any type of airport transport as they are not organized. ##### Natanael Stayed 3 nights in Aug 2024 ### 4/10 Poor #### grace Oct 24, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities This was a last minute booking due to a very dirty and dangerous hotel we book the last night before our return flight. The girl at the front desk was very nice and friendly. The room itself was spacious and clean, however there were not blankets, no good pillows, and the mattress need to be change. They were bend in the .middle and rock as a rock. ##### grace Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Krisie Nov 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Especially for a solo traveler, safety is the on the top of mind. The place let you feel like at home. Soft and light music playing in the background with aromatic fragrance in the air reduce the stress right away. Either you are relaxing by the pool or stretching on the mat at patio, or sipping and/or dinning under soft lighting surrounded by the green, you will find whatever you need as a break from traveling. Close to the safest area in the city, City hall and public transit, walking distance to the local shopping and hidden jems. With flexible types of accommodations and warm hearted staff, you can find people from all walks of life, different continents and difference age group flocking here even in the slow tourist season. ##### Krisie Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Kajal Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pachamaya Wellness Spa When I booked Pachamaya at the last moment due to flight cancellations I was merely looking for a place to stay, but what I got was surprizing and unexpected in a very good way. They are a holistic wellness center and deserve the stars they have. The lady at the reception, Lucero was friendly and courteous. Tho I was unable to attend their wellness activities, I did take advantage of their spa services and it provided the much needed theraputic relaxation. The room was not sound proof but I had restful sleep both nights I stayed with them. Several great food options around the place. Safe neighborhood for pedestrians. ##### Kajal Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mindy Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hidden little GEM The people who work at are AMAZING! They are extremely friendly and went above and behind. Initially we were only going to stay for 1 night, but ended up staying 3 nights. It was very chill and quiet. We enjoyed the pool area, although the hot tub was not heated, so that was unfortunate. We got massages, facials and did one of their sound baths. All were amazing, however during the sound bath, we could hear the front receptionist talking with other guests, which was disruptive. The food was delicious in the restaurant and the lattes, were mouth watering! We didn’t realize it was a hostel until day 2\. We got to meet some wonderful guests! It was close to many things, and made getting around easy. We did have a car, and were able to park for free right in front. The room (#5) was large and came with 2 private twin bunks and 1 double sized bed. The first night, I slept on the double and it was EXTREMELY uncomfortable, so I decided to give the bunk a try. It was MUCH more comfortable and I actually really liked the curtains on it! Overall, I would definitely stay here again! ![](https://a.travel-assets.com/ugc/hotel-reviews/710906E8EC76E2A89DC5779D938DB535AF7C82801742615712028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E90B8ADFAC7D1B112DB84E47AEC817EF19FC8A1F1742615711680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EE663928277EF3AA8E597BDA818D47CC486F41161742615710056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CBAD968FA5AF80BD3A52DEE1F3970FFCB20E47201742615702008.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mindy Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Keila Jan 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pachamaya was a stunning property! I felt honored to be one of the first to stay here. My fiancé and I came for a short 3 day stay over New Year’s weekend. The owners and staff were all very welcoming, friendly and helpful. They gave great recommendations on where to go, eat, transportation to the beach and events in the hotel. The pool was beautiful and clean and the restaurant’s food was very delicious, eating at the restaurant is a MUST. Very clean room with thoughtfully planned out amenities, the air conditioning worked very well, there was great water pressure, hot water, complimentary water and shampoo, conditioner and soap in the bathrooms. The owners made us feel at home, they are still adding to the property and it’s very exciting. We didn’t want to leave and we can’t wait to come back! Thank you Paula, Fernanda and Fernando! ##### Keila Stayed 2 nights in Dec 2023 ### 8/10 Good #### Peter Sep 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pachamaya is a good basic place to stay. The room was clean, and the staff were all very friendly and helpful. My only complaints are that the king bed was hard as a rock and hurt my back so I spent the majority of the nights on the bunk bed. There was no fridge in the room and there was no TV. The only fridge is in the lobby so if I wanted to grab a cold beer I had to go get it out of the communal lobby fridge. I disliked the lack of trash cans in the room as it was small and I had to frequently take garbage out to the pool area cans. Overall I had a nice stay and as I said one major plus was the advice and guidance from Staff like Roy, Flora, and Fernando. I would certainly stay at Pachamaya again just because of how awesome the staff was. I had a nice massage and enjoyed the food at the hotel restaurant. Be advised the pool temperature is very warm so it is not very refreshing but it is very clean. ##### Peter Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Adrian Oct 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recently had the most transformative experience at Pachamaya, a sanctuary for the mind, body, and soul. From the moment I arrived, I was enveloped in an atmosphere of calm and serenity. Every aspect of this retreat is carefully designed to promote deep relaxation and healing. The wellness treatments, from rejuvenating massages to holistic therapies, were truly life-changing. Each session felt like a journey toward inner peace, expertly guided by caring professionals who intuitively knew what my body needed. The peaceful surroundings, combined with the gentle, nurturing environment, allowed me to fully disconnect from the stresses of everyday life and reconnect with myself. The personalized approach of the staff made me feel valued and understood. The retreat not only nourished my physical well-being but also touched my spirit, offering clarity and a renewed sense of purpose. Whether you're seeking relaxation, healing, or a profound reset, Pachamaya offers an experience that leaves you feeling whole, balanced, and inspired. I left feeling lighter, more aligned, and with a profound sense of gratitude for the care and intention that went into every detail. This retreat is not just a getaway—it’s a path to true wellness. I cannot wait to return! ##### Adrian Stayed 17 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Cancun-Soul-Resort-Spa-Adults-Only-All-Inclusive.h69562378.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Hotel NYX Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096.Hotel-Information) > > [Sandos Cancún All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Sandos-Cancun-All-Inclusive.h4892414.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.ca/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Iberostar Selection Coral Cancún - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Coral-Level-At-Iberostar-Selection-Cancun-Adults-Only-All-Inclusive.h28763088.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Palace Peninsula - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Peninsula-All-Inclusive.h4862726.Hotel-Information) > > [Live Aqua Cancun - Adults Only - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancun-All-Inclusive-Adults-Only.h1140762.Hotel-Information) > > [Grand Fiesta Americana Coral Beach Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Fiesta-Americana-Coral-Beach-Cancun-All-Inclusive.h12689.Hotel-Information) > > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Hotel Riu Caribe - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Caribe-All-Inclusive.h522221.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information)