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Hotel NYX Cancun All Inclusive

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On the beach, white sand, beach cabanas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; international cuisine
Beach massages

Overview of Hotel NYX Cancun All Inclusive

Hotel NYX Cancun All Inclusive

3.5 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationMarlin Beach20 min walk
  • Popular LocationChac Mool Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Room options

About this area

Cancun

Located on the beach, Hotel NYX Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Tortuga Beach and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Marlin Beach - 20 min walk
  • Cancun Convention Center - 3 min drive
  • Chac Mool Beach - 8 min drive
  • Forum Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Starbucks - 10 min walk
  • Starbucks - 7 min walk
  • Sweet & Coffee - 3 min walk
  • Azulinda Cafe & Bar - 6 min walk
  • Starbucks - 13 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Near La Isla Shopping Mall, Hotel NYX Cancun All Inclusive provides a free breakfast buffet, a roundtrip airport shuttle, and a poolside bar. With a white sand beach, beach cabanas, and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and more. Enjoy the gym, as well as activities like beach volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • A gift shop, luggage storage, and tour/ticket assistance
  • A TV in the lobby, wedding services, and an elevator
  • Guest reviews say great things the breakfast, overall value, and location
Room features
All 196 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 85 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19. Guests should contact the front desk upon arrival to schedule departure health screenings.
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on Jun 8, 2023 start from CA $277.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Check-out is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Hotel NYX Cancun All Inclusive Reviews

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1008 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 244 out of 1008 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 103 out of 1008 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 41 out of 1008 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 53 out of 1008 reviews" "
" "2 - Terrible 5%

8.9/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the desk and the servers at the restaurant are not well trained, they are unprofessional and have no idea how to solve a problem (the only downside). But the manager Sergio has a very good customer service and has helped my experience to be better. I also liked the customer service provide for all other workers in the Hotel, very kind people and helpful. I would recommend staying at the hotel.
Stayed 4 nights in May 2023

10/10 Excellent

Lilly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 7 nights in May 2023

2/10 Terrible

Camelia, Middleburg Heights

Travelled with partner
Disliked: Staff & service, property conditions & facilities
25 year old hotel in poor condition and low standards for foreign tourists ! We chose this hotel based on the good reviews, however we had the shock of our lives ! We have been 5 times in Cancun and never stayed in such poor conditions. For the money we paid in U.S. dollars, this experience was a rip-off and totally unacceptable conditions! Absolutely all furniture, carpets, rugs, chairs are old and outdated, furniture upholstery stained and lobby floor tiles chipped. The rooms don’y look any differently. The margin of the rugs are rolled in, so anybody could trip easily and brake a leg. The bathrooms sinks have poor drainage since there is only one plumbing pipeline for the whole hotel. There is only one pool and that is very small. It was crowded all the time, full with drunk people and there was no chance to find a lounge chair at any time during the day. On the beach, no chance to find available sun-loungers or shade. All was occupied from early morning. The sun-loungers are flimsy and in poor condition, not able to sustain heavier people.There was seagrass on the beach everyday, left there to rotten in the sun and never removed. We will NEVER come back AGAIN ! VERY POOR TREATMENT and HUGE DISSAPOINTMENT !
Stayed 7 nights in May 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the 2 hours of a vacation club presentation
Stayed 4 nights in May 2023

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable todo el personal del hotel. La comida era muy rica en todos sus restaurantes. Todo excelente
Stayed 4 nights in May 2023

8/10 Good

Intessar

Liked: Cleanliness, staff & service, property conditions & facilities
There is building blacking the ocean view I don’t like that
Stayed 4 nights in May 2023

10/10 Excellent

LKita

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time! The staff made my birthday trip feel so special!
Stayed 4 nights in May 2023

8/10 Good

Jason John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are superb. Food is good. Rooms are nice. I wouldn’t give it 5 stars, but it’s definitely worth the cost.
Stayed 2 nights in May 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

6/10 Okay

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a great time together. The least pleasing parts were how with the inclusive some things weren’t included, some weren’t. They would only give you two water bottles a day. We ran into many things like that - that at other resorts would never be an issue. Other wise our experience in the ocean and time together was good. The sushi was great at the resort.
Stayed 5 nights in May 2023