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Hotel NYX Cancun All Inclusive

Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools, pool umbrellas

Overview of Hotel NYX Cancun All Inclusive

Hotel NYX Cancun All Inclusive

3.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationTequila Museum10 min walk
  • Popular LocationMarlin Beach13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Room options

About this area

Cancun

Located on the beach, Hotel NYX Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Tequila Museum and Xbalamqué Theater are cultural highlights, and some of the area's attractions include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Cancun Bullfight ring.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Tequila Museum - 10 min walk
  • Chac Mool Beach - 11 min walk
  • Marlin Beach - 13 min walk
  • Isla Dorada - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Tacun - 3 min walk
  • Maria Marie - 8 min walk
  • Pelicanos - 8 min walk
  • Asiana - 8 min walk
  • Cambalache - 9 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Near La Isla Shopping Mall, Hotel NYX Cancun All Inclusive provides a free breakfast buffet, a roundtrip airport shuttle, and a poolside bar. With a white sand beach, beach cabanas, and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and more. Enjoy the gym, as well as activities like beach volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • A porter/bellhop, a TV in the lobby, and tour/ticket assistance
  • Luggage storage, an elevator, and ATM/banking services
  • Guest reviews say great things about the overall value and location
Room features
All 196 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 85 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Cancun
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Zona Hotelera
Zona Hotelera
All-inclusive resort
All-inclusive resort
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned
3 star
3 star
Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19. Guests should contact the front desk upon arrival to schedule departure health screenings.
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on Feb 25, 2023 start from CA $447.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Check-out is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Hotel NYX Cancun All Inclusive Reviews

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 979 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 241 out of 979 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 103 out of 979 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 42 out of 979 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 51 out of 979 reviews" "
" "2 - Terrible 5%

8.9/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING ALL TRAVELERS Do NOT stay at this resort. We booked a week long vacation to stay here 6 months in advance. When we arrived late at night after traveling all day to the hotel, they told us that there was no rooms available because they had plumbing issues in the room. They tried to put us in a extremely disgusting hotel down the road instead. In a very bad part of town. It honestly looked like something out of a 3rd world country. We ended the night by returning to nyx pleading with the people at the front desk if there was any other options for us to stay. They told us sorry but your going to have to sleep there. After realizing they had no solutions for us. We just gave up and booked another resort down the road. I’m writing this for anyone who’s thinking about staying here. Know they do not have your back and will leave you out on the curb to save a little money for them selves.
Stayed 7 nights in Jan 2023

2/10 Terrible

Tristin

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they told us we didn’t have a room for us even though we had booked 5 months in advance. They tried to send us to another motel that was in a terrible part of town and completely unsafe. The customer service was a nightmare we got yelled at and glared down by the lady at the front desk when we told her we wouldn’t be going to the crappy motel they wanted to stuff us into. It was one of the worst experiences of my life. We ended up staying at the royal sands down the road and that was amazing definitely go there or to any resort that is not hotel nyx. Hotel nyx is the actual worst resort/hotel I have ever been to.
Stayed 7 nights in Jan 2023

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy tranquilo y el equipo muy atento
Stayed 5 nights in Jan 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to Mexico and we were so happy to have chosen the Hotel NYX. Everything was very organized and thought of like the bracelet keys, airport reservations, dinner reservations, luggage storage and everyone was so helpful and courteous right from the beginning in all areas of service. As a smaller hotel it seemed more intimate, you got to know your bartenders and servers well. The food was amazing, fresh sushi, burgers on the beach, nachos, wings I could go on, and the drink options were so good, the pool and activities were fun and it was not crowded or busy. My only concerns would have been that some of the bedroom furniture should be updated since you could see some stains and wear as well as some of the tile work, but really not an issue. The views from our Jr. Suite were absolutely amazing and the beach was clean and the sand was gorgeous. And the only other thing I did not like was the race to get lounge chairs on the beach. If I am on vacation I have no desire to wake up at 6 am to rush and go put my towel on a chair so I can sit somewhere later. I think the hotel should have reserved set of chairs and one umbrella for each room with room number on it. It felt upsetting that we paid the same as others but had to sit in the sand. But overall this was an amazing trip and I cannot wait to come back! Thank you so much NYX staff for such a wonderful experience!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Cancun experience!! Staff is super friendly. Food and drinks are amazing

10/10 Excellent

Prathiksha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best service at the hotel. Staff was always there and working too keep all the guests happy even on the day of Christmas! Happy we chose NYX for our vacation

10/10 Excellent

Casie, Cordova

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is not an all-inlcusive resort as many would prefer, the all-inclusive package was enough for us. It was more like a hotel with all you can eat/drink. The two fine dining restaurants, Umami and Chicanti, were the most delicious food we have had on vacay in a long time. We loved the pool and beach area. It was small enough that everything was accessible. There was a higher level of noise than some folks may like but we stayed on the street side. Overall, we would visit this place again. Very safe and the staff was AMAZING!

10/10 Excellent

Zoltan Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and the hotel was clean. Staff was friendly. Would book again.

10/10 Excellent

Joseph Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience

10/10 Excellent

Sherry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They we’re very friendly and very kind. Could used more food options