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Hotel NYX Cancun All Inclusive

3.5 star property
Beachfront property with relaxing spa services

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Sunset)
4 restaurants, breakfast, lunch, dinner served; international cuisine
Beach massages
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Hot tubHot tubHot tub
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationCancun Interactive Aquarium9 min walk
  • Popular LocationCancun Convention Center3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
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Room options

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cancun

Located on the beach, Hotel NYX Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Forum Beach. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Wander Rooftop Bar - 6 min walk
  • Starbucks - 7 min walk
  • Los Chachalacos - 7 min walk
  • Duna Pool Bar - 12 min walk
  • Azulinda Cafe & Bar - 6 min walk

About this property

Hotel NYX Cancun All Inclusive

All-inclusive property near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar, and a grocery/convenience store at Hotel NYX Cancun All Inclusive. With a white sand beach, beach cabanas, and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the spa tub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), wedding services, and a reception hall
  • An elevator, ATM/banking services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 195 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to September 15 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
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Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating one of the pools from April 1 2024 to September 15 2024 (completion date subject to change).

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on May 16, 2024 start from CA $322.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Check-out is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel NYX Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center is 1.7 mi (2.8 km) away.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 219 out of 1002 reviews" "
Rating 6 - Okay. 106 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very accommodating and high phrase to Yelena for doing a great jod on helping to celebrate our 50th birthday celebration.
Stayed 4 nights in May 2024

10/10 Excellent

Aleksandra Velinka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique like resort, with staff that will make you feel like a VIP. Our check in with Alejandra Rivero was amazing and she gave us a free upgrade which helped make our trip even better. Thanks to the upgrade we had a beautiful terrace with a view of the bay and we enjoyed it every morning we were there. The beach area is clean, ample seating and wonderful cabana style beds which I highly recommend! The massages on the beach were the peak to our relaxation and Fernando in Chianti (a wonderful on site Italian restaurant) was the highlight in our dining experience. I cannot recommend this resort enough. Every member of staff was beyond kind and accommodating and we will definitely be staying here again.
Stayed 3 nights in May 2024

4/10 Poor

Esmeralda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pros: Facility was clean. Each night they pick a different theme for dinner. Cons: The hotel has different "towers" they said that due to construction elevators in our tower were out of service. Of course for a hefty fee they would upgrade our room and have elevators. We kindly declined and they gave us the 5th floor. However there were no elevator in our tower at all. So now they lied and they tried to scam. There were plenty of rooms that they could of given us. So that was a nuisance. Another point worth mentioning is that there's a restaurant called the "Deck" and staff was so inconsistent with the clothing rule.
Stayed 6 nights in May 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great stay at Hotel NYX. Maike was helpful during check-in and out, our room was clean, and the grounds looked awesome. Our food at the resort was always top-notch, and service was fast. All staff was gracious and friendly, but we wanted to shout out Carlos, at the restaurant, in particular. He was always on top of everything. We never ran out of drinks when he was our server. Overall a great experience. Would definitely go back, and recommend to our friends. PS. The Italian restaurant on property was amazing, as well. Both service and food were phenomenal.
Stayed 5 nights in May 2024

2/10 Terrible

Fanny Rocio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Somebody stole my mother's hearing aid. Looks like there are thieves in that hotel staff. I paid for "all inclusive" , that means you can eat and drink all you want, when i asked a second dish the waiter never came.
Stayed 4 nights in Apr 2024

10/10 Excellent

Victoria Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. From the moment we arrived to the property until the moment we left everyone was so nice and helpful! We would stay here again on our next trip.
Stayed 3 nights in May 2024

10/10 Excellent

Cony

Everything is excellent, the service, the employees, the place, the server brings and excellent service I think came back again
Stayed 8 nights in May 2024

10/10 Excellent

Kevin s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

6/10 Okay

Rubiena, Buckeye

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We upgraded for $100USD to face a lagoon, not the beach, ceiling fan in the room didn’t work, 2 TVs in the room & remote turned them both on at same the time, our room door was difficult to open. In all words, not worth the upgrade. They were doing construction on the property. The building was nice in front but ugly in the back. The food was ok, but not all food was included. The bar sucked, unless you had money in your hand to tip them. Some drinks were watered down or not good. The hotel was ok but I won’t stay there again.
Stayed 2 nights in May 2024

6/10 Okay

Lani

Travelled with partner
Liked: Cleanliness, staff & service
We stayed for 6 nights and the staff and location was excellent. Unfortunately, due to the food, my partner got a terrible stomach bug that has left him suffering for a whole week after we came back. The food options are great but most food was served cold.
Stayed 6 nights in Apr 2024