We had a great vacation at this property
Pros: The staff was extraordinary! We rented a wheelchair for my husband and although the property itself is not wheelchair friendly, due to steep hills throughout the property, the staff,
Miguel, Honorio, Efriam and Herbieto, pushed him everywhere within the property wheneve asked. They were amazing!
The food was good and the restaurant on the beach was so good.
My 90-minute massage on the beach was relaxing. It was very affordable.
The room was spacious but lacked a nice reading chair and the balcony was so smakk, I could barely fit.
Cons: The property was not disability friendly. Too many stairs to climb and too mnay steep inclines for wheelchairs. The elevator could barely accomodate a wheelchair. Had it not been for the staff mentioned above, the trip would have been a nightmare.
At the breakfast buffet, I was told to go and change because you could see my swimsuit through my cover up and ths dresscode doesn’t allow swimsuit. When I changed and went inside, everyone was pretty much wearing a swimsuit with some type of coverup. They should be consistent about the dress code policy.
They should consider adding more pool chaira and tables by the 2nd more quiet pool.
Overall it is a great resort. My husband said he would go again because the service exceeded the disability limitations.