Title: Hotel Green 16 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Green 16 Hotel with free parking, near La Isla Shopping Mall ![Land view from property](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/cc2c7d28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/b37e4c21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/e63840c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Apartment](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/27f1b3f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/007d2e0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Green 16 offers a peaceful escape with a sunny terrace and outdoor pool. Enjoy delicious meals at the on-site restaurant and favorite drinks at the bar. Convenient laundry facilities and luggage storage make stays easier. Located near La Isla Shopping Mall. 6.0 ## Popular amenities - Bar - Housekeeping - Laundry - Pet-friendly - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9344136&PinnedHotelID=9344136&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/d33aabe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning TV Separate bedroom Ceiling fan Private bathroom Wardrobe or closet Daily housekeeping Pet friendly - 290 sq ft - 1 bedroom - Golf view - Sleeps 2 - 1 Queen Bed ![Comfort Room, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/ee089d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed ### Highlights Balcony Air conditioning TV Separate bedroom Ceiling fan Private bathroom Wardrobe or closet Daily housekeeping - Golf view - Sleeps 2 - 1 King Bed ![Signature Room, 2 Double Beds](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344136/95dfb4eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room, 2 Double Beds ### Highlights Air conditioning TV Separate bedroom Ceiling fan Private bathroom Wardrobe or closet Daily housekeeping Pet friendly - Golf view - Sleeps 2 - 2 Double Beds ## You may also like Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/5a8ab209.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 156 reviews CA $722 CA $994 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=baebbc98-93b1-476a-b047-72847e9bbc9d&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Green-16.h9344136.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Green-16.h9344136.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12894%2C-86.76418&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ua8PlLTxKFM_RcNeqRx6i9W-qoQ=) Ave. Pok Ta Pok Lote 4, 5 y 6, Cancun, QROO, 77500 #### What's nearby - Nichupté Lagoon - 2 min walk - 0.2 km - Cancun Golf Club at Pok Ta Pok - 5 min walk - 0.4 km - Tortuga Beach - 10 min drive - 2.1 km - Cancun Convention Center - 10 min drive - 2.8 km - Forum Beach - 11 min drive - 3.2 km #### Getting around - Cancun Intl. Airport (CUN) - 27 min drive #### Restaurants - ‪Club InterContinental (Club Lounge) - ‬18 min walk - ‪Snack Grand Park - ‬7 min drive - ‪El Oriental - ‬7 min drive - ‪Flor De Sal - ‬7 min drive - ‪Bonanza - ‬4 min drive ## About this property ### Hotel Green 16 Hotel near La Isla Shopping Mall Located close to Aquaworld and Plaza Las Americas, Hotel Green 16 provides a terrace, a garden, and laundry facilities. Free WiFi in public areas is available to all guests, along with a bar and a restaurant. Other perks include: - Free self parking - A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance - A 24-hour front desk and a billiards/pool table - Guest reviews speak well of the helpful staff Room features All guestrooms at Hotel Green 16 include comforts such as air conditioning. Other amenities include: - Showers and shampoo - 32-inch TVs with digital channels ## Similar properties ![Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.2 775 reviews CA $64 CA $87 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/42000000/41530000/41525400/41525348/ba7ba40a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial las Perlas Zona Hotelera - Pool - All-inclusive - Kids pool - Parking included 6.8 1,004 reviews CA $73 CA $100 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=41525348&PinnedHotelID=41525348&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/110000000/109440000/109440000/109439974/w4609h3035x0y5-4aeefc48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunlight Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.0 34 reviews CA $50 CA $66 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=109439974&PinnedHotelID=109439974&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/797b3e08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royal Lagoon Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.0 Good 878 reviews CA $61 CA $80 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9560000/9554900/9554858/512a75c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Costa Cancun Zona Hotelera - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.2 Good 550 reviews CA $97 CA $125 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=9554858&PinnedHotelID=9554858&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1860000/1858700/1858661/63b9be2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calypso Hotel Cancun Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 978 reviews CA $80 CA $103 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1858661&PinnedHotelID=1858661&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,646 reviews CA $101 CA $131 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/28000000/27410000/27406600/27406592/2c18457e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nílu Cancun Zona Hotelera by Selina Zona Hotelera - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 24 reviews CA $86 CA $110 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=27406592&PinnedHotelID=27406592&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/20000000/19640000/19637600/19637549/499cab5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Palmeras Alfredo V. Bonfil - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,001 reviews CA $50 CA $71 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=19637549&PinnedHotelID=19637549&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/33000000/32740000/32732200/32732165/1860c9b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Maraf Hotel Boutique - Adults Only Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 212 reviews CA $62 CA $82 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=32732165&PinnedHotelID=32732165&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Things to do - Billiards/pool table ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 4 floors - 5 buildings - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with digital channels ### More - Access via exterior corridors - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 200 per pet, per day, plus a deposit of MXN 1000 per stay Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 700 per room (one-way) - Pet deposit: MXN 1000 per stay - Pet fee: MXN 200 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Extended Stay Green 16 Aparthotel Cancun Extended Stay Green 16 Aparthotel Extended Stay Green 16 Cancun Extended Stay Green 16 Hotel Green 16 Extended Stay Cancun Hotel Green 16 Extended Stay Green 16 Extended Stay Cancun Green 16 Extended Stay Hotel Green 16 Hotel Hotel Green 16 Cancun Hotel Green 16 Hotel Cancun Hotel Green 16 Extended Stay ## Frequently asked questions ### Is Hotel Green 16 pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 200 per pet, per day. ### How much does it cost to stay at Hotel Green 16? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Green 16 on Nov 22, 2025 start from CA $55.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Hotel-Green-16.h9344136.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Green 16? > Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. ### What time is check-out at Hotel Green 16? > Check-out is at 11:00 AM. ### Does Hotel Green 16 provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per room applies. ### Where is Hotel Green 16 located? > Located in Zona Hotelera, this hotel is within 6 mi (10 km) of La Isla Shopping Mall, Aquaworld, and Plaza Las Americas. El Rey Ruins and Delfines Beach are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Green 16 Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 75 8 - Good 95 6 - Okay 88 4 - Poor 56 2 - Terrible 111 ### 6.2/10 Cleanliness ### 6.6/10 Staff & service ### 5.8/10 Amenities ### 5.4/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### aaron Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I like to stay at this hotel, they used to have restaurant in the reception area but now only breakfast. There is shop near the hotel they have food service as well but the food is kind of expensive. The rest it is secure and peaceful polite workers. ##### aaron Stayed 2 nights in Jun 2025 ### 8/10 Good #### Oscar Aug 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, near to main beaches. ##### Oscar Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Sandra Jul 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities front door was covered in plywood., no safe in room., no seating in pool area. run down property ##### Sandra Stayed 11 nights in Jun 2025 ### 10/10 Excellent #### Pasfield Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Hotel was lean and the staff were helpful all the time a bit far from the nearest beach but no complaints ##### Pasfield Stayed 17 nights in May 2023 ### 4/10 Poor #### Fatima Del Valle Maldonado Jul 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not coming back, I had to pay extra for another hotel cause the room had a big mould smell. Bed sheets were dirty, I kindly asked the staff to change them but, they put new ones that were dirty as well. ##### Fatima Del Valle Maldonado Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### regina Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just amazing! Thank you guys !!! ##### regina Stayed 2 nights in Oct 2024 ### 8/10 Good #### todd Apr 2, 2025 Liked: Staff & service Disliked: Amenities Nothing was unique,its on a kinda gated community.Only its a summary check not because im speaking hypotheticallly, On Saturday evening 9-30pm, there was a shooting about 400 feet from my room.Thre facts are what they are its off the beaten path, the closest Beach is 4-5km, all ana all the staff was friendly, and you also have to download WhatsApp for Wi-Fi.All and all it was quiet, and the staff were friendly ##### todd Stayed 8 nights in Mar 2025 ### 6/10 Okay #### Nancy Villalobos Feb 28, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Workers were great! But the hotel wasn’t, spend the extra money and go elsewhere ##### Nancy Villalobos Stayed 5 nights in Feb 2024 ### 6/10 Okay #### Alejandro Torres Mar 22, 2025 If you dont like to walk or don't have transportation, it will be hard to move around. Luckily we had Uber available. Much better than local taxi's. Property needs lots of upgrades. Staff not so friendly, at least not with us, kitchen for breakfast is limited as well. If you're in a rush, yoi cant eat there. ##### Alejandro Torres Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Shenhat Oct 26, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I seen it for 5 minutes and I left and booked somewhere else. Worst place I’ve ever seen. ##### Shenhat Stayed 5 nights in Sep 2024 ### 8/10 Good #### Saul Jan 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the view from the room and it was big and clean!! The ac worked perfectly and the so did the wifi :)!!!!! I wish there was a mirror and cable in the room and the water from the shower sucked over all slept good ##### Saul ### 10/10 Excellent #### regina Oct 12, 2024 Liked: Amenities The Receptionist team ! Is amazing always ready to help ! Always with a Smile . Make my stance always Fantastic and Fun also the housekeeping are super great at their Job for all that Thank you !!! See you Next !! Kindly, Regina x ##### regina Stayed 1 night in Oct 2024 ### 6/10 Okay #### Luis Sep 21, 2023 Not such a great place ##### Luis Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Sheila Apr 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities False advertisement on Expedia showing a nice and clean hotel...boy were we in for a surprise! After one night we had to leave and call it a loss (already paid for 3 nights) I would not recommend. They said they would give us a refund and it would take 72 house - that timeframe has come and gone. Not expecting it. ##### Sheila Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Velia Aug 11, 2022 Disliked: Property conditions & facilities The water on the shower was so cold ##### Velia Stayed 4 nights in Jul 2022 ### 4/10 Poor #### Joey Jan 1, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Shabby building, very expensive, cockroaches, dirty ##### Joey Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Jason Aug 7, 2022 Disliked: Cleanliness, amenities, property conditions & facilities When I saw the pictures, it seemed like a fine place to spend a couple of days, when we arrived it was a terrible experience, at one room a sign of “clausurado” was in one of the rooms. The place is stingy and the swimming pool has a weird color and a chicken fence around it,not very inviting. We booked 3 nights and only stayed one. ##### Jason Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Maribel Campos Aug 1, 2024 Liked: Cleanliness Disliked: Amenities the property looked very old nothing updated rooms did not look like pic only two towels for bath given nothing else as for new ones when they cleaned they left same towel we had just asked for and used instead of replacing pool super small paid for a night i didnt stay due to flight cancellation ##### Maribel Campos Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### Loren Nov 10, 2023 Disliked: Cleanliness, amenities, property conditions & facilities Ypu obviously have NOT had any travel representative inspect the property or investigate the condition of said property! Apparently, there are squatters occupying the property. I would like a refund! I can be more specific and will be on the internet! ##### Loren Stayed 7 nights in Oct 2023 ### 2/10 Terrible #### Marisol Jul 28, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This place is a fraud. The pictures on the website are not the the property we stayed at. These people are running this hotel under two names… Hotel, Nirvana, and Green 16 Hotel. We had dirty sheets in two separate rooms. My wife and I had to sleep on top of the bed without any covers. It was so filthy. The restaurant was outrageous as well. They tried to charge me $12 for a taco. I just left. ##### Marisol Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Jose Aug 21, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The whole staff was unfriendly. It seems they are used to deal with unhappy customers. They did not accept credit or debit card, cash only. The parking lot is a real dumpster, and worst of all, very noisy until late night. ##### Jose Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Kobil Mar 8, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities No good service ##### Kobil Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Alicia Jun 24, 2023 Disliked: Cleanliness, staff & service The bathroom was full of mold. T V was not working. It is a complex that has some apartments owned to different people and they are rent it for long period. It does not look like hotel. Too much noise from people second floor. I rented a first floor. My staying was not satisfied. ##### Alicia Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### Robert Dec 30, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This property is a disrepair. There seems to be mold on the buildings. My door of my room would not lock so I couldn’t leave the hotel because my belongings were not secure. They were able to repair the door but it was too late for me to go anywhere. My room had unfinished drywall and I didn’t have any towels in my room. When they delivered a towel it had holes in it. The worst hotel I have ever experienced. The staff was professional and kind, it’s not their fault. ##### Robert Stayed 1 night in Dec 2023 ### 6/10 Okay #### William Apr 27, 2023 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Don't expect much and you won't be disappointed. The front desk staff are very friendly and accommodating, they work with what they have. The hotel is a very low budget hotel (old) and there's a LOT of black mold growing on and in the rooms. The rooms are generally clean but smell of mold. I wasn't disappointed by the hotel because the price was less than $50/night. We were only passing through for the night. A note about the restaurant in the hotel. The food was decent and reasonably priced. However, our server was very lazy and stayed on his phone the entire time we ate never checking if we needed drink refills or anything else. I was dismayed when he brought the check which included a 20% tip for himself which he did NOT earn. It's clearly a case that he didn't have to work for his tips, so he didn't. He was polite the two interactions we had with him (taking our order and bringing our check). ##### William Stayed 1 night in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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