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Hive Cancun

4.0 star property
Upscale hotel with a full-service spa and free breakfast

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hive Cancun

Couples treatment rooms, body treatments, deep-tissue massages
Couples treatment rooms, body treatments, deep-tissue massages
Junior Studio Suite
Bar (on property)
Couples treatment rooms, body treatments, deep-tissue massages

Reviews

8.2

Very good

Popular amenities

  • Parking included
  • Pool
  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM
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Interior
Villa Palmeras
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8.6 out of 10, Excellent, (752)
The price is CA $104
CA $136 total
includes taxes & fees
Jul 29 - Jul 30
Villa Palmeras

About the area

Map
Huayacán Smz 336 Mnz Avenue 9. Lot 3, Cancun, QROO, 77500

What's nearby

  • María Desatadora de Nudos Sanctuary - 8 min drive
  • Plaza Las Americas - 9 min drive
  • Dubai Palace Casino - 10 min drive
  • La Isla Shopping Mall - 23 min drive
  • Iberostar Cancun Golf Course - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪El Fish Fritanga - ‬3 min drive
  • ‪Los Tarascos Huayacan - ‬4 min drive
  • ‪El Doctorcito - ‬3 min drive
  • ‪Chela de Playa - ‬17 min walk
  • ‪Las Piñas Locas - ‬8 min drive

About this property

Hive Cancun

Upscale hotel near María Desatadora de Nudos Sanctuary
Located close to Puerto Cancun Marina Town Center and Iberostar Cancun Golf Course, Hive Cancun provides free continental breakfast, a terrace, and a shopping mall on site. Indulge in a massage, a body treatment, and a body scrub at the onsite spa. In addition to a coffee shop/cafe and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and concierge services
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Kitchenettes, mini fridges, and cookware/dishes/utensils

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Steam room

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun

Frequently asked questions

Does Hive Cancun have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hive Cancun?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hive Cancun on Jul 29, 2024 start from CA $101.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hive Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hive Cancun?

Self parking is free at this property.

What time is check-in at Hive Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hive Cancun?

Check-out is at noon.

Where is Hive Cancun located?

Situated in Cancun, this spa hotel is within 9 mi (15 km) of María Desatadora de Nudos Sanctuary, Puerto Cancun Marina Town Center, and Ultramar Ferry Puerto Juárez. Playa Tortugas and Langosta Beach are also within 12 mi (20 km).

Hive Cancun Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 398 reviews" "
Rating 8 - Good. 97 out of 398 reviews" "
Rating 6 - Okay. 46 out of 398 reviews" "
Rating 4 - Poor. 19 out of 398 reviews" "
Rating 2 - Terrible. 30 out of 398 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff at the front desk were very helpful and professional. The room was a good size and layout. Pool was dirty and not well maintained. Beautiful areas for the patio bar and rooftop restaurant, but there was no one around so they felt deserted. We went to the rooftop for sunset on Saturday evening and there was not a soul (customer or worker) at the restaurant or bar. The door to the room must have been thin or hollow, as inside the room you could hear all the noise from the street as if the door was open. This place feels like it has a lot of potential, but must not get enough business to support the staff required to make it great. Again, the staff we dealt with were good, it was just limited to the front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Sherita

Travelled with family
The hotel was located far from the tourist area and had limited restaurant options. The pool area was outdated and the water was dirty. The restaurant food was bland. The staff wouldn’t provide towels the second day.
Stayed 2 nights in Jul 2024

10/10 Excellent

GARRICK

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Racheal, Garland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Dymiere

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not have hot water for the first few days, Also there was miscommunication with staff , and no message or clear communication that there is a a deposit upon arrival. Due to construction and traffic you can hear many different noises
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, just at 10 min from downtan and airport
Stayed 1 night in Jun 2024

8/10 Good

Fidel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place but with bad service, incomplete kit of coffee supplies, when requested to complete it they never did, on one of the two days of stay they operated the continental breakfast included in the rate the second day it did not operate, but in the room next door They did bring them coffee and fruit cocktail. I thought the rate was higher than normal due to the hurricane that would happen around Tulum. When I was checking out, they offered a room at a lower rate to a potential client who asked about room availability.
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during hurricane Beryl. Staff was kind and accommodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet we experienced here during our stay. Staff was very attentive and ready to help at any moment. The pools are great except the tub it’s that it didn’t work during our stay. The hydrotherapy was also very nice. The food here is extremely good. The price for food at the restaurant is ok but food is totally worth it. There are good places to eat minutes away and although some are 30 minute walks it’s still great food. We felt safe our entire time here. Although it is some ways from the ocean (about 25 minutes) one can get rides there and back. The 7 Eleven downstairs came in clutch during our stay as well has essential needs in case you’re missing some. Totally recommend this hotel.
Stayed 11 nights in Jun 2024

6/10 Okay

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly. The decor was fine - trying to be BOHO like everything else in the cancun to Tulum corridor. Their pool and bar area is nice. The dinner food was pretty good. Unfortunately our room smelled like mildew. The staff said this was due to recent heavy rain but the smell was strong. The hotel is on a busy street and the door to the room directly faces said street which is fairly noisy.
Stayed 1 night in Jun 2024

6/10 Okay

Samantha

Travelled with group
It was okay
Stayed 2 nights in May 2024

10/10 Excellent

Keyonna

Stayed 1 night in Jun 2024

6/10 Okay

Leon

Liked: Cleanliness, property conditions & facilities
The room was cleaned very well everyday. Unfortunately when rain felll water came into my room. The staff were friendly, but the continental breakfast was the absolute worst, felt as though you were begging for breakfast, its either juice or coffee, some fruits and that it. It was ao not worth it, i didnt bother to go 2 days for what they consider breakfast.
Stayed 4 nights in Jun 2024

6/10 Okay

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
I like the outside pool, but didn’t like the fact they didn’t have much options on their Lunch menu.
Stayed 7 nights in Jun 2024

6/10 Okay

Jessica

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
DIRTY!!!!!!
Stayed 1 night in Jun 2024

6/10 Okay

Jessica

Travelled with family, Travelled with pets
Disliked: Cleanliness
Very very dirty bathroom, floor and room in general. Even after room service came to clean it was still disgusting. I was traveling with my medical service animal and they still charged me a fee so they are not service animal friendly. Overpriced for the quality in my opinion.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great price. Would stay here again
Stayed 3 nights in Jun 2024

8/10 Good

Maria Karla

Travelled with family
Liked: Staff & service
The staff is very nice … The bathroom was a little dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Latesha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everyone at this place has amazing customer service and very attentive however my room wasn’t cleaned properly. Upon letting them know they immediately gave me another room. Besides that the place is nice and upscale.
Stayed 1 night in Jun 2024

8/10 Good

Luis Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff is really nice, SOME just won’t give an extra mile, if I want to burnt my breakfast downstairs what is the problem? $50 pesos
Stayed 1 night in Jun 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Jada

Stayed 4 nights in May 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick in and out of Cancun. Great location close to the airport. Very clean and the staff was super friendly and accommodating. Would definitely say again.
Stayed 1 night in May 2024

8/10 Good

amee

Liked: Cleanliness, property conditions & facilities
Staff at the cafeteria could be nicer and more courteous
Stayed 3 nights in May 2024

10/10 Excellent

Olivia

Stayed 1 night in May 2024