8/10 Good
Diane
Mar 21, 2023
Liked: Cleanliness, staff & service
The property is modern and the bed is very comfortable. The property faces a busy road and the noise of the traffic does enter the suite. Better soundproofing would help that. On the third floor, there is staining on the ceiling from water damage as there are pools on the fourth floor. The staff were friendly and did their best to make my stay comfortable. Not of their fault but they would benefit from receiving training in higher end service. The pool and hot tub needs regular cleaning as it is shared with the local birds. The hot tub temperature could be warmer as the property receives a lot of breeze in the evening. My credit card was wrongly charged and the hotel could not discover what had happened. My bank reversed the charge. You had to ask to receive a receipt of your stay at check out. Overall, I probably would not return.
Diane
Stayed 4 nights in Mar 2023