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Hotel Imperial las Perlas

Photo gallery for Hotel Imperial las Perlas

Outdoor pool
On the beach
On the beach
On the beach
Outdoor pool

Overview of Hotel Imperial las Perlas

Hotel Imperial las Perlas

3.5-star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant
Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationLas Perlas Beach1 min walk
  • Popular LocationPlaya Tortugas13 min walk
  • Popular LocationPuerto Cancun Marina Town Center15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

Room options

About this area

Cancun

Located on the beach, Hotel Imperial las Perlas is in Zona Hotelera, a neighborhood in Cancun. Cancun Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Cancun Bullfight ring or Beto Avila Baseball Stadium.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Las Perlas Beach - 1 min walk
  • Playa Tortugas - 13 min walk
  • Puerto Cancun Marina Town Center - 15 min walk
  • Benito Juarez Municipal Building - 3 min drive
  • Langosta Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Cocos and Grill - 12 min walk
  • Carnitas Michoacan - 17 min walk
  • Luna Rossa - 3 min drive
  • Las de Guanatos - 3 min drive
  • Locanda Paolo - 3 min drive

About this property

Hotel Imperial las Perlas

3.5-star hotel located in Zona Hotelera
Located close to Tortuga Beach, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 bars and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and 2 meeting rooms
Room features
All 115 rooms offer comforts such as air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MXN 180 for adults and MXN 108 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Guest services

  • Daily housekeeping

Business services

  • 2 meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Similar properties

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Zona Hotelera
Parking included
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Hotel
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3 star
3 star
Family-friendly
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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 10:30 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per child: MXN 200 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per child: MXN 300 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 180 for adults and MXN 108 for children (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Hotel Imperial las Perlas?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Imperial las Perlas on Feb 20, 2023 start from CA $89.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Imperial las Perlas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Imperial las Perlas?

Self parking is free at this property.

What time is check-in at Hotel Imperial las Perlas?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial las Perlas?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Imperial las Perlas?

Some rate plans available at this property are all-inclusive.

Where is Hotel Imperial las Perlas located?

Located in Zona Hotelera, this hotel is 2.5 mi (4 km) from Tortuga Beach and within 9 mi (15 km) of Cancun Mall and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

Hotel Imperial las Perlas Reviews

Hotel Imperial las Perlas Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 399 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 105 out of 399 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 79 out of 399 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 43 out of 399 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 86 out of 399 reviews" "
" "2 - Terrible 22%

6.8/10

Cleanliness

6.9/10

Staff & service

5.9/10

Amenities

5.9/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very deceiving information on the resort - this is a 1 star hotel for locals - the food was edible but 2 star - the staff is very friendly but little English - very poor tourist attraction organization - not a horrible vacation but very disappointing
Stayed 8 nights in Jan 2023

2/10 Terrible

romeo g

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Was looking for a unique authentic hotel.This was definitely not it. Food was awful room smelled like mold phone did not work patio door was hard to open staff was only nice when they wanted a tip. No one spoke English. You definitely get what you pay for. Save your money!! Worst vacation we’ve ever had
Stayed 7 nights in Jan 2023

2/10 Terrible

carmen, melrose park

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the last resort on the " Hotel Zone" to far from anything. If you dont speak Spanish DO NOT go there. No english at all and staff is rude. Noisy all day because that is where they drop off busloads of people daily for excursions which is right behind the hotel. Lastly no beach whatsoever

6/10 Okay

Dena

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was above and beyond. Absolutely had the most amazing bartenders and wait staff- and the people at the front desk were wonderful as well. We were extremely disappointed with the minimal choices of food, limited eating times, it did not feel like an all inclusive when we would have to pay for a snack because “it was late” or we would just decide to go elsewhere with better options. I would certainly like to praise Cesar and Isaac in the bar, and Riqelme in the dining hall. They were all amazing and helpful, and went up and above every day.

6/10 Okay

Marvin

Travelled with family
Liked: Cleanliness
I liked the food,the waitress and bellboy service,I find the front desk service very poor of public relations,the air conditioner in one of the rooms wasn't working.

2/10 Terrible

SABRINA

Disliked: Amenities
Noisy, no wifi, no fridge, no blankets. Small pillows, no tables, no chairs, no elevator, no hot water. they couldn’t find my reservation. They require us to take the tv remote, ac remote, towel card and return at check out when I don’t even need them. Took an hour to check in and no cancellations. Ridiculous hotel.
Stayed 1 night in Jan 2023

4/10 Poor

Miranda

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not at all as advertised. Hotel was very basic and dated. We had nothing in our room except beds and a tv, no dresser as shown in pictures, no safe or anything. Everything was worn out including the mirror in the bathroom was all patchy and everything looked like it needed a good scrub i didn't want to take my shoes off the whole time. The pool shown was very small and the beach was gross. Dirty sand and was a dock for boat tours right there so that's your view as well as the beach was lined with sand bags. Would not recommend the food to anyone either. Better off going in an air b&b and saving a ton of money.

2/10 Terrible

Tiffy & Derek

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy place. Bellhop ASKED for a tip and then gave us the cold shoulder. The one guy in the morning did speak English and was helpful. There was no WiFi in the rooms. The paint was peeling and there were cracks in the walls. We didn’t feel safe and the beds felt like a thin sheet over concrete so we did not sleep well at at. The pool looked nice but it was raining so we didn’t use it. There is literally no beach. It was covered in seaweed and sandbags. Nowhere to go around the motel. I guess you get what you pay for. We left as soon as we could in the morning.

4/10 Poor

Mohammad Shafiq

Liked: Amenities
Disliked: Staff & service
Food service is good and you can count on that. Rooms are clean but need some repairs, also pillows need to be replaced

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel if you don’t want to expend to much money also amazing buffet and open bar and good location. I recommend you to get the all inclusive package!!! Awesomeeeee!!! Nice and clean