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Hotel Imperial las Perlas

Photo gallery for Hotel Imperial las Perlas

Outdoor pool
On the beach
Front of property
Iron/ironing board, bed sheets
Beach bar

Overview of Hotel Imperial las Perlas

Hotel Imperial las Perlas

3.5 star property

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationLas Perlas Beach3 min walk
  • Popular LocationPlaya Tortugas14 min walk
  • Popular LocationPuerto Cancun Marina Town Center15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Room options

About this area

Cancun

Located on the beach, Hotel Imperial las Perlas is in Zona Hotelera, a neighborhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and La Isla Shopping Mall. Tortuga Beach and Cancun Convention Center are two other places to visit that come recommended.
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Map

What's nearby

  • Las Perlas Beach - 3 min walk
  • Playa Tortugas - 14 min walk
  • Puerto Cancun Marina Town Center - 15 min walk
  • Plaza Las Americas - 3 min drive
  • Langosta Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Cancún - 12 min walk
  • Hiromi - 16 min walk
  • Starbucks - 14 min walk
  • Boost Pool Bar - 13 min walk
  • Carnitas Michoacán - 17 min walk

About this property

Hotel Imperial las Perlas

3.5-star hotel located in Zona Hotelera
Located close to Tortuga Beach, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 bars and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Guest reviews speak well of the breakfast
Room features
All 115 rooms offer comforts such as air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels

All-inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: MXN 210 for adults and MXN 140 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping

Business services

  • 0 meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per child: MXN 200 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per child: MXN 300 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Hotel Imperial las Perlas?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Hotel Imperial las Perlas on Jun 26, 2023 start from CA $69.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Imperial las Perlas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Imperial las Perlas?

Self parking is free at this property.

What time is check-in at Hotel Imperial las Perlas?

Check-in is from 3:00 PM - 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Imperial las Perlas?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Imperial las Perlas?

Some rate plans available at this property are all-inclusive.

Where is Hotel Imperial las Perlas located?

Located in Zona Hotelera, this hotel is 2.5 mi (4 km) from Tortuga Beach and within 9 mi (15 km) of Cancun Mall and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

Hotel Imperial las Perlas Reviews

Hotel Imperial las Perlas Reviews

Reviews

6.4
Rating 10 - Excellent. 109 out of 482 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 126 out of 482 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 92 out of 482 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 59 out of 482 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 96 out of 482 reviews" "
" "2 - Terrible 20%

6.9/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.9/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

4/10 Poor

Juan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
AC wasn't working right,
Stayed 4 nights in May 2023

6/10 Okay

Theresa

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The pool was nice BUT they had a Boom Box/DJ that had rap/hip hop playing all day very loudly. Looking round the pool, I do not think anyone was enjoying it. They treat you like a low class citizen if you have a blue wrist band on - this means you did not buy their food/beverage package. The linens are old. The beach is not nice..they do boat tours out of here so it is packed with tourists getting off and on large boats. No one was swimming in the water...full of grasses and seaweed and you can not lay on the beach as it is dirty. The sargassum smells bad (not the hotel's fault) so it is not comfortable sitting at the beach or their bar. It felt like a "forced fun" atmosphere with bad entertainment and watered down beach drinks.
Stayed 1 night in May 2023

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness
Stayed 6 nights in May 2023

8/10 Good

Jesus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
EL HOTEL ES LIMPIO BUENA ATENCIÓN TIENE BUEN SERVICIO DE TRANSPORTE LA COMIDA ES BUENA EL PERSONAL MUY AMABLE SI TENGO QUE REGRESAR ME HOSPEDARÍA DE NUEVO LO RECOMIENDO DIOS LES BENDIGA HOY 06-MAYO 23 NOTA ESTUVE 8 DÍAS
Stayed 7 nights in Apr 2023

4/10 Poor

joaquin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing very basic , we asked for room change because the one they gave us was awful lol they said no . No changes
Stayed 5 nights in Apr 2023

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

10/10 Excellent

Waldemar

Travelled with family
Liked: Cleanliness, staff & service
Staff friendliness. Need to update rooms
Stayed 7 nights in Apr 2023

4/10 Poor

Chika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023

4/10 Poor

valiere

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Food cold at every meal.no water in room.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ante, Burlington

Travelled with family and small children
Considering the price, it was above our expectations. There are so many pros that outweigh the cons. The downsides are that the beach has a lot of natural seaweed (but the pool is great) and the internet in the rooms is really weak (so you need to go by the reception for better service). The pros are the food (some complained that it was repetitive, which it was a bit but there were a lot of protein options and enough variance for the kids), drinks were great (Victor is the best), there were always avaiable sun chairs, the kids loved it including the small pool, the staff was really nice, the rooms were really clean and cleaned each day, and the location was only a short distance from the center so we went most days (uber, taxi, local buses all take 5-10 minutes). If we would have stayed at the hotel zone, we probably would not have gone as much to the center since it is farther away. Good places for kids are Parque de las Palapas, Jungle Kids, Eco park, or even the marina which is a 10 minute walk along a nice path and has shops and a small pirate kids playground. Overall, we all loved it.
Stayed 7 nights in Mar 2023