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Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

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Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

VIP Access

Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

5.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Free airport shuttle
  • Air conditioning
Map
Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArtisans Market7 min drive
  • Popular LocationSanctuary of Hope and Time Capsule18 min drive
  • Popular LocationDr. Alfredo Barrera Marin Botanical Garden23 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)37 min drive

Room options

About this area

Puerto Morelos

Located in Puerto Morelos, Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive is on the beach. Puerto Morelos Reef and El Rey Polo Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco and Selvatica Adventure Kingdom. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Puerto Morelos Town Square - 7 min drive
  • San Jose Catholic Parish - 7 min drive
  • Artisans Market - 7 min drive
  • Sanctuary of Hope and Time Capsule - 18 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Las Koras - 4 min drive
  • El Sazon Jarocho - 4 min drive
  • Fonda Americana Grill - 5 min drive
  • Tacos.com - 5 min drive
  • Mangata - 5 min drive

About this property

Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

5-star luxury resort by the sea
Take advantage of a free roundtrip airport shuttle, a swim-up bar, and a beach bar at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a hot stone massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. Aerobics classes and yoga classes are offered at the 24-hour health club; Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive also has a poolside bar, a grocery/convenience store, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • 2 outdoor tennis courts, express check-out, and a gift shop
  • A porter/bellhop, ATM/banking services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 47-inch LED TVs with premium channels and DVD players
  • Wardrobes/closets, microwaves, and toasters

All-inclusive details

All-inclusive room rates at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 70 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • El Faro Grill
  • Lobby Cafe and Bar
  • Heaven Beach Bar
  • Pool Bar
  • Flor de Canela

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Playground
  • Spa tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1507 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch LED TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Microwave
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night
  • Sanitation services: USD 1.4 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Residences All Inclusive Puerto Morelos
Grand Residences All Inclusive
Grand Residences Puerto Morelos
Grand Residences All Inclusive All-inclusive property
Resinces Inclusive inclusive
Grand Residences All Inclusive
Grand Residences Riviera Cancun a Registry Collection Hotel

Frequently asked questions

Does Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive on Dec 10, 2022 start from CA $542.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?

Check-in is from 4:00 PM - midnight. Late check-in is available from 4:00 PM–8:00 PM.

What time is check-out at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?

Some rate plans available at this property are all-inclusive.

Overall score and ratings

9.6

Exceptional

Rating 10 - Excellent. 772 out of 885 reviews" "
" "10 - Excellent 87%
Rating 8 - Good. 70 out of 885 reviews" "
" "8 - Good 8%
Rating 6 - Okay. 27 out of 885 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 9 out of 885 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 885 reviews" "
" "2 - Terrible 1%

9.9/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Excellent

Jeremy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at an all inclusive and I was worried but this place was amazing. The staff was so friendly, the grounds were beautiful and the room was so much better than the photos. In the photos it looked a little old but it's not. It was amazing, stop looking and just book this place, you won't be disappointed.

6/10 Okay

Sandra
Travelled with family
Disliked: Staff & service
The property treats you well up until you don’t do the timeshare presentation to sell you their property. The welcome greeting was excellent; the information delivery to reserve the pool or beach chairs is awful. Food was good, with the exception of a waiter at the Italian restaurant. We will not return ti this resort—we will stick with Mayakoba.

10/10 Excellent

JAY
Travelled with family