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Cancun Bay Resort - All Inclusive

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On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers

Overview of Cancun Bay Resort - All Inclusive

Cancun Bay Resort - All Inclusive

3.5 star property

3.9/5 Good

Top rated for cleanliness (4.3/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • All-inclusive
  • Laundry
Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationPlaya Tortugas1 min walk
  • Popular LocationLas Perlas Beach3 min walk
  • Popular LocationLangosta Beach20 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

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Superior Room, Ocean View

  • 215 sq ft
  • Studio
  • Ocean view
  • Sleeps 4

Family Suite (3 Bedrooms with dining room)

  • 1022 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms

  • 699 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Room

  • 269 sq ft
  • Studio
  • Sleeps 4

Suite Master

  • Sleeps 8
  • 4 Full Bed(s)

Room Superior With View

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 5
  • 3 Full Bed(s)

About this area

Cancun

Cancun Bay Resort - All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on the beach. El Meco Archaeological Site and El Rey Ruins are local landmarks, and some of the area's attractions include Costa Occidental de Isla Mujeres National Park and Aquaworld. Traveling with kids? Consider Xoximilco and Ventura Park Cancun. Discover the area's water adventures with kayaking, snorkeling, and parasailing nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Playa Tortugas - 1 min walk
  • Las Perlas Beach - 3 min walk
  • Langosta Beach - 20 min walk
  • Puerto Cancun Marina Town Center - 2 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Carnitas Michoacan - 6 min walk
  • La Trattoria - 17 min walk
  • La Dolce Vita - 3 min drive
  • La Playita Restaurante Bar Cancun - 4 min drive
  • Luna Rossa - 4 min drive

About this property

Cancun Bay Resort - All Inclusive

Beachfront aparthotel with calming spa services

Property Location
With a stay at Cancun Bay Resort - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute drive from Turtle Beach and 6 minutes from Tortuga Beach. This all-inclusive property is 6.6 mi (10.5 km) from La Isla Shopping Mall and 6.6 mi (10.5 km) from Cancun Interactive Aquarium.

Rooms
Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This Beaux Arts property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at El Faisan, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.


Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has facilities measuring 1970 square feet (183 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Cancun Bay Resort - All Inclusive offers 132 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and massages.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Property is kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach sun loungers
  • Beach massages
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Spa tub
  • Massages
  • Spa services
  • Sports massage

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV, bus, and truck parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Family friendly

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • El Faisan
  • Sushi Bar
  • Pina Colada
  • Trattoria
  • Jacuzzi Bar

Food and drink

  • Free tea bags/instant coffee

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer (on request)

Living spaces

  • Library

Entertainment

  • LCD TV with cable service
  • Pool or billiards table
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Conference center (1970 square feet of space)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea
  • On the waterfront
  • Near the boardwalk
  • Next to a golf course

Things to do

  • 18 holes of golf
  • Fitness center
  • Yoga classes on site
  • Beach volleyball on site
  • Golf lessons nearby
  • Surfing/body boarding nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Boat tours nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 132 rooms
  • 3 floors
  • 5 buildings
  • Built in 1978
  • Beaux Arts architecture

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Policies

Check-in

79% of travellers were happy with check-in
Check-in from 3:00 PM - noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation