Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
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About this area
Cancun
Cancun Bay Resort - All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on the beach. While the natural beauty of Tortuga Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club.
Traveling with kids? Consider Extreme Adventure, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing, kayaking, and snorkeling nearby, or enjoy the great outdoors with ecotours.
At Cancun Bay Resort - All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the aparthotel's 4 restaurants. Each apartment offers a balcony, a minibar, and an LCD TV with cable channels. Room service, free tea bags/instant coffee, and free local calls are among the other amenities available to guests.
Cancun Bay Resort - All Inclusive offers 132 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Guests under 18 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
All-inclusive details
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet meals, snacks, and select beverages included
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Property is kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Beach
On a white sand beach
Beach loungers
Beach towels
Beach umbrellas
Beachside massages
Pool/Spa
2 outdoor pools
2 treatment rooms
Aromatherapy
Beachside massages
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Pool loungers
Spa tub
Sports massages
Swedish massages
Thai massages
Internet
Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Family friendly
Babysitting (surcharge)
Children stay free (see details)
Children's pool
Playground
Restaurants on site
El Faisan
Jacuzzi Bar
Pina Colada
Sushi Bar
Trattoria
Food and drink
Tea bags/instant coffee
Dining
2 bars/lounges
4 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Limited room service
Minibar
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
1 bathroom
Free toiletries
Hair dryer on request
Shower only
Towels provided
Entertainment
LCD TV with cable channels
Library
TV in common areas
Outdoor areas
Balcony/patio
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Conference center (1,970 square feet of space)
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: USD 4.43 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: USD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa tub
Property is also known as
Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort
Cancun Bay Inclusive Cancun
Cancun Bay Resort All Inclusive
Cancun Bay Resort - All Inclusive Cancun
Frequently asked questions
Does Cancun Bay Resort - All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Cancun Bay Resort - All Inclusive?
As of May 30, 2023, prices found for a 1-night stay for 2 adults at Cancun Bay Resort - All Inclusive on Jun 13, 2023 start from CA $256.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cancun Bay Resort - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cancun Bay Resort - All Inclusive?
Self parking is free at this property.
What time is check-in at Cancun Bay Resort - All Inclusive?
Check-in is from 3:00 PM - noon.
What time is check-out at Cancun Bay Resort - All Inclusive?
Check-out is at noon. Late check-out is available for USD 10 (subject to availability).
Does Cancun Bay Resort - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Cancun Bay Resort - All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes, and more.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We LOVED our stay at Cancun Bay for our girls trip. It’s the perfect resort if you’re not planning to only leisure at the resort, but instead want to explore cancun itself. The food was amazing and so were the drinks! The staff was all super incredible and accommodating. It’s only a short ride from all the excursions in Cancun and they do help you find transportation if needed!! 10/10!!!
Customer service from Paola, and Roger was amazing. Other staff members showed attitude at different points throughout our stay. Language barriers were very difficult to get through. Food was absolutely terrible. Beds were extremely uncomfortable. Pool and beach area were nice. Massage lady’s did a great job. Overall decent experience for price but would never stay there again.