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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools

Guest reviews

4.4 out of 5 Excellent
845 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationLa Isla Shopping Mall8 min walk
Popular LocationCancun Interactive Aquarium8 min walk
Popular LocationChac Mool Beach12 min walk
AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Choose dates to view prices

  • Deluxe Lagoon View

    4.1/5 guest room rating

    Room amenities

    • 441 sq ft
    • Lagoon view
    • Sleeps 4
    More detailsDeluxe Lagoon View
  • Honeymoon Suite

    Room amenities

    • 441 sq ft
    • Ocean view
    • Sleeps 2
    More detailsHoneymoon Suite
  • Family Room, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Lagoon view
    • Sleeps 6
    More detailsFamily Room, 2 Bedrooms
  • Deluxe Room City View

    4.3/5 guest room rating

    Room amenities

    • 441 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Room City View
  • Deluxe Room Ocean View

    3.7/5 guest room rating

    Room amenities

    • 441 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Room Ocean View
  • Presidential Suite, 2 Bedrooms, Ocean View

    Room amenities

    • 1044 sq ft
    • Ocean view
    • Sleeps 6
    More detailsPresidential Suite, 2 Bedrooms, Ocean View
  • Deluxe Room Lagoon View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE

    Room amenities

    • 441 sq ft
    • Lagoon view
    • Sleeps 4
    More detailsDeluxe Room Lagoon View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE
  • Deluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE

    Room amenities

    • 441 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Room Ocean View PAY FOR ONE ROOM AND GET TWO + KIDS EAT & STAY FREE

About this area

Cancun

Located on the beach, Beach Palace Resort All Inclusive is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Travelling with kids? Consider Dolphin Discovery and Ventura Park Cancun. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 8 min walk
  • Chac Mool Beach - 12 min walk
  • Forum Beach - 2 min drive
  • Cancun Golf Club at Pok Ta Pok - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • Tequila — 1 min walk
  • Bocelli — 1 min walk
Questions about this property?Find answers

About this property

Beach Palace Resort All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Beach Palace Resort All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 287 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and 24-hour room service are standard, as are LCD TVs with satellite channels.
Beach Palace Resort All Inclusive offers 287 forms of accommodation with free minibar items and a safe. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Laundry fee: MXN 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for foreign guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property
Beach Palace Resort All Inclusive Cancun

Frequently asked questions

Can I cancel my reservation for free at Beach Palace Resort All Inclusive and receive a full refund?
Yes, Beach Palace Resort All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Beach Palace Resort All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Beach Palace Resort All Inclusive?
As of Aug 13, 2020, prices found for a 1-night stay for 2 adults at Beach Palace Resort All Inclusive on Aug 23, 2020 start from CA $346, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does Beach Palace Resort All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, dance classes and more.
Where is this property located?
Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Costa Occidental de Isla Mujeres National Park, La Isla Shopping Mall and Cancun Interactive Aquarium. Cancun Convention Center and Chac Mool Beach are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Beach Palace Resort All Inclusive

4.4
Excellent
845 reviews
5 - Excellent
482
4 - Good
255
3 - Okay
65
2 - Mediocre
21
1 - Poor
22
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition
3.0 out of 5 Okay
  • Liked: Cleanliness, property conditions & facilities

Beach Palace was ok. The food wasn’t the greatest. I ordered room service for the majority of my stay. I didn’t find there was a lot to do there on the resort. I wouldn’t recommend bringing the kids as I didn’t find there was much for them to do, such as activities etc. I’ve been to a few of the other places, The Moon Place and The Grand by Moon Palace and those places exceeded my expectations. Beach Palace was nothing in comparison.

Stayed 5 nights in Jan 2020
5.0 out of 5 Excellent
  • Liked: Staff & service, amenities, property conditions & facilities

Beautiful beach; very clean. Loved the various pools (just wish they'd keep the little ones out of the swim up bar)

Stayed 6 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a smaller resort than I had stayed in in the past, but WE LOVED it!

Stayed 7 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Staff is great - food fair - Layout Hotel great no to small and not too big Great rooms - for sure will return to Beach Palace

Stayed 6 nights in Mar 2020