COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Photo gallery

Featured Image
On the beach, white sand, free beach cabanas, sun loungers
5 outdoor pools
5 outdoor pools
Indoor Spa Tub

Overview of Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Explore the area

  • Popular LocationPetempich Bay1 min walk
  • Popular LocationPuerto Morelos Beach8 min walk
  • Popular LocationCrococun Zoo8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is near the airport and on the beach. Puerto Morelos Reef and Cancun Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park and Xoximilco. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.
Popular Location

What's nearby

  • Petempich Bay - 1 min walk
  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 8 min drive
  • Puerto Morelos Reef - 14 min drive
  • Ojo de Agua Beach - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • BLUE — 1 min walk
  • TAINAN — 1 min walk
  • Le Chique — 4 min drive
  • My Little Italy — 14 min drive
  • Richard's Bistro — 14 min drive

About this property

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 148 rooms boast jetted tubs and offer WiFi and free minibar items. 24-hour room service and DVD players are standard, as are flat-screen TVs with cable channels.
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers 148 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers; free international calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

24-hour room service
In-room minibar (some restrictions)

Water activities

Kayaking
Snorkeling
Surfing/boogie boarding

Land activities

Volleyball

Lessons/classes/games

Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/café
  • 2 swim-up bars, 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Computer station
  • Conference space (2079.80 square feet)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Azul Beach All Inclusive
Azul Beach Hotel
Azul Beach Hotel All Inclusive
Azul Beach Hotel Karisma
Azul Beach Hotel Karisma All Inclusive
Azul Beach Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Karisma
Azul Beach Karisma Puerto Morelos
Karisma Azul Beach
Karisma Azul Beach Hotel
Azul Beach Resort Riviera Maya Karisma Puerto Morelos
Azul Beach Resort Riviera Maya Karisma
Azul Beach Riviera Maya Karisma Puerto Morelos
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Resort Riviera Maya Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Riviera Maya Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Hotel By Karisma Gourmet Inclusive
Azul Beach Resort Riviera Maya by Karisma
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma All Inclusive
Azul Beach Hotel By Karisma Gourmet Inclusive
Azul Beach Resort Riviera Maya Gourmet by Karisma All Inclusive
Azul Beach Resort Riviera Maya by Karisma
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma All Inclusive
Azul Beach Hotel By Karisma Gourmet Inclusive
Azul Beach Resort Riviera Maya Gourmet by Karisma All Inclusive
Azul Beach Resort Riviera Maya by Karisma
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma All Inclusive
Azul Riviera Maya By Karisma

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 66 out of 120 reviews
5 - Excellent 55%
Rating 4 - Good. 32 out of 120 reviews
4 - Good 27%
Rating 3 - Okay. 12 out of 120 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 120 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 120 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the service to the appearance was amazing about this resort
Stayed 3 nights in Oct 2018

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not end up staying at the reserved property. The resort was sold and so my reservation was transferred to another resort. The resort itself was nice but the food was very disappointing. I also found out the resort I paid for was more expensive than the resort they transferred me to and no refund was provided to make up the difference.
Stayed 7 nights in Jan 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In need of upgrades. Had to switch rooms because shower was emitting horrible sulfur smells that stunk up whole room. Bed mattress had giant hole in it. Room faced a construction site that started at 7:45 every morning. Most staff was very helpful and nice but concierge was unbelievably and shockingly rude and obnoxious. And not just to us. He is in the wrong line of work.
Stayed 4 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

4/5 Good

Stayed 5 nights in Sep 2019