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Quality Inn & Suites

2.5 star property
Hotel in Benton Harbor with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Laundry room
Miscellaneous
Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
1598 Mall Drive, Benton Harbor, MI, 49022

What's nearby

  • Lake Michigan College - 7 min drive - 5.0 km
  • Lakeland Regional Medical Center - 7 min drive - 6.8 km
  • Harbor Shores Golf Club - 8 min drive - 7.5 km
  • White Pine Winery - 10 min drive - 8.9 km
  • Silver Beach - 10 min drive - 8.9 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Grand Crossing - ‬3 min drive
  • ‪Good Fortune Restaurant - ‬4 min drive
  • ‪La Perla Produce - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Quality Inn & Suites

Hotel near a train station
You can look forward to free continental breakfast, laundry facilities, and a 24-hour gym at Quality Inn & Suites. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, newspapers in the lobby, and a TV in the lobby
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quality Inn & Suites include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn & Suites?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Aug 17, 2025 start from CA $99.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in Benton Harbor, this hotel is 2.3 mi (3.7 km) from Intercare Community Health Network and within 6 mi (10 km) of Lake Michigan and Lake Michigan College. Lakeland Regional Medical Center and Harbor Shores Golf Club are also within 6 mi (10 km).

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Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 101 out of 567 reviews
Rating 8 - Good. 220 out of 567 reviews
Rating 6 - Okay. 123 out of 567 reviews
Rating 4 - Poor. 59 out of 567 reviews
Rating 2 - Terrible. 64 out of 567 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

It was VERY clean and close to restaurants and the interstate.
Stayed 1 night in Jul 2025

4/10 Poor

Kozeta

Disliked: Staff & service, property conditions & facilities
It was safe, but room smell like smoke, and breakfast was poor.
Stayed 2 nights in Aug 2025

8/10 Good

Gemeca

Liked: Cleanliness, staff & service, amenities
My one night stay at the hotel purpose was served.
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place need too be closed down
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025

4/10 Poor

Brooklyn

Liked: Staff & service
The staff was amazing the rooms were clean the floors in the rooms need shampooed. The area is not in the safest area we left a few hrs after checking in Benton Harbor MI area isn’t as safe and as nice as it was three years ago.
Stayed 1 night in Jul 2025

6/10 Okay

John

Disliked: Cleanliness, amenities
It was ok, the staff was friendly but the property needs cleaned and update
Stayed 2 nights in Jun 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

4/10 Poor

Dawn

Disliked: Cleanliness, amenities, property conditions & facilities
A smell of cigarettes, dirty carpet, no elevator needs a good cleaning staff was excellent
Stayed 1 night in Jun 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was clean, stairway to second floor needed a good cleaning.
Stayed 1 night in Jul 2025

6/10 Okay

JANICE E.

Disliked: Cleanliness, property conditions & facilities
You get what you paid for. Low quality
Stayed 2 nights in Jul 2025

2/10 Terrible

Jacquolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very nice, however this is not a clean hotel; mold on air conditioner unit and under bath tub mat- in plain view, Smokey smelling room and tv didn’t work (requested them to look at it, gave us $20 cash for inconvenience of that). Fiance said I’m not allowed to book hotels any more. 😂
Stayed 2 nights in Jul 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, amenities, property conditions & facilities
We had ants in our room and the smoke detector was missing with wires hanging down where it was supposed to go…still waiting to hear from Expedia about getting a refund??
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Amenities
Nothing of any note value for money
Stayed 1 night in Jun 2025

4/10 Poor

Jeremy

Disliked: Amenities, property conditions & facilities
Quality of the quality Inn is not very good. The hotel lobby had a smell to it, and there was a dirty towel under the ice machine. the neighbors stated their room smelled like pee and ours did it, but it still had a terrible smell to it. Pictures didn’t do it justice as to how bad it was.
Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I've ever stayed at. The carpeted floor was sticky. Foot prints on the blanket, and the blanket was too small for the king sized bed. Room smelt musty (moldy?). Window was cracked, with only a view of 6ft weeds. Everything was old, and felt dingy. I would rather not go on vacation if that was the only hotel available. Don't know about the breakfast... didn't stick around to try it.
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Liked: Staff & service
Excellent hotel to stay in
Stayed 2 nights in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
OK place to stay
Stayed 1 night in May 2024

8/10 Good

DORIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the rooms were nice and clean. The location was great.
Stayed 2 nights in May 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to expressway and easy check in.
Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
Fine for the price & what we needed for 1 night stay
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Lots of options for dining nearby.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Property conditions & facilities
Safe, quiet and clean surroundings.
Stayed 2 nights in Jun 2024

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the hotel is a quiet complex, not busy.
Stayed 1 night in Dec 2023

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Friendly staff , room was very clean. On checkout I informed the attendant on duty that I would be booking my next visit with them. Also with everything ( restaurants and shopping) so close it made it very convenient.
Stayed 2 nights in Mar 2024