Title: El Aurassi Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Aurassi Hotel Bayside hotel with 4 restaurants and airport shuttle service ![Point of interest](https://images.trvl-media.com/lodging/6000000/5240000/5234000/5233934/553a4472.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies El Aurassi Hotel provides a luxurious escape with its peaceful garden and dual swimming pools. Travelers can dine at four different restaurants, grab coffee at the café, or stay active at the nearby racquetball, squash, and outdoor tennis courts. 7.8 Good ## Popular amenities - Free airport shuttle - Bar - Pool - Breakfast available - Spa - Gym ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5233934&PinnedHotelID=5233934&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### Single Room, Garden View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Air conditioning Minibar (some free items) Plasma TV Frette Italian linens Blackout drapes/curtains - 517 sq ft - Sleeps 2 - 1 Twin Bed ### Deluxe Single Room, Sea View ### Highlights Balcony Soundproofed Individually furnished Air conditioning Minibar (some free items) Plasma TV Frette Italian linens Blackout drapes/curtains - 581 sq ft - Sleeps 2 - 1 Twin Bed ### Double Room, Garden View ### Highlights Balcony Soundproofed Individually furnished Air conditioning Minibar (some free items) Plasma TV Frette Italian linens Blackout drapes/curtains - 538 sq ft - Sleeps 3 - 2 Twin Beds ### Deluxe Double Room, Sea View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Air conditioning Minibar (some free items) Plasma TV Frette Italian linens Blackout drapes/curtains - 603 sq ft - Sea view - Sleeps 3 - 2 Twin Beds ### Comfort Suite ### Highlights Balcony Soundproofed Individually furnished Air conditioning Minibar (some free items) Plasma TV Frette Italian linens Blackout drapes/curtains - 753 sq ft - Sea view - Sleeps 2 - 1 Double Bed OR 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlgiers-Hotels-Hotel-El-Aurassi.h5233934.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlgiers-Hotels-Hotel-El-Aurassi.h5233934.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.77632%2C3.05188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZFrrqVf0iHDHHh5CK2EYmSDsYW8=) BOULEVARD FRANTZ FANON, THE TAGARINS,2, Algiers, ALG, 16000 #### What's nearby - Algeria National Library - 3 min walk - 0.3 km - Place of the Emir Abdelkader - 10 min walk - 0.8 km - Algiers Central Post Office - 11 min walk - 1.0 km - Place de Martyrs - 18 min walk - 1.5 km - Great Mosque of Algiers - 2 min drive - 1.5 km #### Getting around - Ali Boumendjel - 19 min walk - Agha Station - 21 min drive - Houari Boumediene Airport (ALG) - 34 min drive #### Restaurants - ‪l'escalier des artistes - ‬6 min drive - ‪Tantonville - ‬5 min drive - ‪Arabesque - ‬5 min drive - ‪La Baie D'Alger - ‬20 min walk - ‪Restaurant De L'universite - ‬4 min drive ## About this property ### El Aurassi Hotel Luxury hotel near Place de Martyrs Located close to Algeria National Library and Dar Aziza Bent el-Bey, El Aurassi Hotel provides a free roundtrip airport shuttle, a terrace, and a shopping mall on site. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this hotel include: - A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), an outdoor tennis court, and meeting rooms - A 24-hour front desk, a ballroom, and luggage storage Room features All 455 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with designer toiletries and deep soaking tubs - Plasma TVs with satellite channels - Balconies, daily housekeeping, and desks ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/114000000/113530000/113525200/113525136/4ea3119a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Aurassi Alger Centre - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 40 reviews CA $193 CA $216 total includes taxes & fees Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=113525136&PinnedHotelID=113525136&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/6400/6357/7392cad4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Algiers Hamma Garden Belouizdad - Pool - Free airport shuttle - Parking included - Free WiFi 8.2 Very good 381 reviews CA $265 CA $305 total includes taxes & fees Dec 5 - 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Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=27927555&PinnedHotelID=27927555&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/110000000/109780000/109776600/109776531/240ed01e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Audin Hotel - El Djazair Alger Centre - Breakfast included - Parking included - Free WiFi - Business services 6.6 13 reviews CA $96 CA $113 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=109776531&PinnedHotelID=109776531&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - 24-hour free roundtrip airport shuttle at scheduled times and on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 25.06 per person - 4 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Children's pool - Health club - Outdoor pool - Outdoor tennis court - Racquetball/squash - Shopping mall ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Business services - Business center - Conference center (8,611 square feet of space) - Meeting rooms ### Outdoors - Garden - On the bay - Pool loungers - Pool umbrellas - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 9 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 1975 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Free bottled water - Free minibar (limited items) - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Mobile key entry - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges EUR 2.5 for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from April 23 2025 to April 15 2027 (dates subject to change). The following facilities or services will be unavailable from May 29 2025 to March 4 2027 (dates subject to change): - One of the bars/lounges - One of the dining venues - Breakfast - Business center - Daily housekeeping - Laundry facilities - Meeting facilities - Recreation facilities - Spa/Beauty services - Swimming pool - Tennis courts The following facilities will be closed during the autumn: - One of the dining venues - One of the swimming pools - Bar/Lounge - Business center - Laundry facilities - Meeting facilities - Parking area - Tennis courts The following facilities are closed on Christmas Eve and during Ramadan: - Bar/lounge - Business center - Dining venue(s) - Front desk - Laundry facilities - Meeting facilities - Swimming pool - Tennis courts The following facilities are closed on Friday, Saturday, and Sunday: - Bar/lounge - Children's pool - Fitness facility - Full-service spa - Hot springs - Indoor pool - Sauna - Hot tub ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.35 per person, per night - Administrative fee: EUR 10 per person, per stay - Bed sheets fee: EUR 5 per person, per stay - Water fee: EUR 15 per stay for use over 3963 gallons. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 25.06 per person - Credit card charges are subject to a surcharge of EUR 2.5 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited Property is located within an airport and access is restricted to airport travelers only Safety features at this property include a fire extinguisher, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention There is limited hot water on site Couples wishing to share a room must provide proof of marriage The seasonal pool will be open from June to September Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served or permitted at this property Guests under 8 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 8 years old are only allowed in the swimming pool and hot tub with adult supervision ### Property is also known as Aurassi Aurassi Hotel El Aurassi El Aurassi Algiers El Aurassi Hotel Hotel Aurassi Hotel El Aurassi Hotel El Aurassi Algiers Hotel El Aurassi El Aurassi Hotel Hotel El Aurassi Hotel Algiers El Aurassi Hotel Hotel Algiers ## Frequently asked questions ### Does El Aurassi Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. One of the pools will be closed during the autumn. The pool will be unavailable from May 29 2025 to March 4 2027 (dates subject to change). The pool is closed on Christmas Eve and during Ramadan. ### Is El Aurassi Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at El Aurassi Hotel? > Check-in begins at 2:00 PM. Late check-in is available during limited hours. ### What time is check-out at El Aurassi Hotel? > Check-out is at noon. ### Does El Aurassi Hotel provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is El Aurassi Hotel located? > Located in Alger Centre, this luxury hotel is within 2 mi (3 km) of Algeria National Library, Dar Aziza Bent el-Bey, and Place de Martyrs. Great Mosque of Algiers and Botanical Garden of Hamma are also within 3 mi (5 km). Ali Boumendjel is 19 minutes by foot and Tafourah - Grande Poste is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Aurassi Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 7.4 Staff & service ### 6.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 83 8 - Good 144 6 - Okay 55 4 - Poor 17 2 - Terrible 11 ### 10/10 Excellent #### MOHAMMAD ALI HAIDER Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beautiful Mediterranean Sea view from the hotel. ##### MOHAMMAD ALI HAIDER Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Camille Jun 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Best Location Hotel overlooking the beautiful city of Algiers ! ##### Camille Stayed 1 night in Jun 2022 ### 8/10 Good #### Robin Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed our stay. Don’t like showers over a bath. Wi-Fi poor in room. ##### Robin Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### ayach Nov 13, 2023 Everything is outstanding. ##### ayach Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Scott Nov 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities An older property that's well maintained, the El Aurassi has unparalleled views of the harbor and city. Staff are attentive, multi-lingual and food is good. Room was comfortable and clean. Staff stopped by throughout the day to refresh supplies. Shower is an inconvenient setup that allows water to pool on floor. Would definitely stay longer next time. ##### Scott Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Verified traveller Nov 26, 2014 Disliked: Staff & service, property conditions & facilities It was not very good and would definitely not stay there again. ##### Verified traveller ### 8/10 Good #### Kenneth Nov 19, 2024 Liked: Staff & service, property conditions & facilities Disliked: Amenities No coffee hot pot, tea or coffee in the room. No iron for pressing. A nice room but lacked much. ##### Kenneth Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Tayeb Sep 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an issue at checking. They could not locate my Reservation at all. The staff was able to let me in a room while they figured things out. Not sure if they did locate my booking. ##### Tayeb Stayed 1 night in Sep 2023 ### 6/10 Okay #### rabah Apr 11, 2025 Disliked: Staff & service #### Vacances familiales Nous avions énormément t’attente sur cet établissement, malheureusement nous avons été déçus notamment par les renseignements erroné par le service à l’entrée de l’hôtel et or le buffet petit déjeuner. Au delà de ces désagréments le personnel rencontré dans l’établissement a été super gentil et serviable. ##### rabah Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Pedro Nov 27, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Buen Hotel - pero alejado de la vida en la ciudad ##### Pedro Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Jose Luis Mar 19, 2024 #### Decepcionado Si bien es cierto que me hospedé durante el Ramadán, pésimo servicio, no hablan ingles, solo francés y se supone que es un hotel internacional... ##### Jose Luis Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Mohamed May 23, 2022 Disliked: Staff & service, property conditions & facilities clean, but poor services ##### Mohamed Stayed 1 night in May 2022 ### 6/10 Okay #### Kamel Mar 23, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Die langweile hat ein Name, El Aurassi Das Zimmer und die Sicht vom Balkon ist 5\* würdig, alles andere ist schlecht, Unprofessionalität hat dort ein Name, erstens haben sie meine Reservierung nicht gefunden, erst danach mit Schwierigkeiten. Das Hotel ist wie ein Bunker, es strahlt keine Sicherheit, überall Kontrollen vom Polizei und Sicherheitdienste, wie im Krieg, drinnen fehlt ein bisschen leben. Um in Zentrum zu landen braucht man unbedingt eine Taxi, nicht von Vorteil wenn man schnell das Hotel verlassen will um kleine Erledigungen zu machen. Langweilig ![](https://a.travel-assets.com/ugc/hotel-reviews/736E1289FEE4DDC5389C493A145D59D6F3E688931584972739533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4C075C81FA23F16562954FB42C8C7ADA7AA46BC21584972738835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kamel Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Oualid Feb 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel Super hôtel bien situé ##### Oualid Stayed 2 nights in Feb 2020 ### 8/10 Good #### BizTraveler Jan 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big, spacious, great place to collaborate with colleagues if on business. WiFi is pretty slow though an inconsistently connecting. ##### BizTraveler Stayed 5 nights in Jan 2020 ### 8/10 Good #### Vladimir Nov 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pobyt v hotelu El Aurassi v Alžíru Tento hotel jsem znal už dříve a volil jsem jej kvůli jeho poloze. Jedná se o tradičně spolehlivý a prestižní hotel, ve kterém se konají různá symposia a důležitá jednání, má výhodnou polohu blízko centra a blízko důležitých úřadů. Svou úrovní služeb a prestižní značkou patří El Aurassi k nejlepším pěti hotelům, které v hlavním městě Alžírska jsou. Personál hotelu je tradičně ochotný, vstřícný, připraven kdykoliv poradit a pomoci. El Aurassi je stabilně dobrá, prestižní značka, kterou já mohu v Alžíru doporučit všem přátelům, kolegům a známým. ##### Vladimir Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Sep 28, 2019 Liked: Staff & service, amenities, property conditions & facilities One of the most beautiful hotels in the Mediterranean panoramic view from the balcony of the hotel from the room and it is kind of magical atmosphere of Algiers. ##### Verified traveller Stayed 1 night in Sep 2019 ### 4/10 Poor #### Abdulhakeem Sep 28, 2019 Liked: Cleanliness Disliked: Staff & service لايوجد سخان للماء لعمل الشاي في الغرفة كما هو الحال في الفنادق العالمية الخدمة سيئة من العاملين الفندق لايستحق تصنيف خمس نجوم نجمتين فقط ##### Abdulhakeem Stayed 2 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 31, 2019 Liked: Cleanliness Disliked: Staff & service The view from the hotel is beautiful but it is ruined by the service provided. The customer service is absolutely disgusting. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 6, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Endroit magnifique une vue superbe Restaurants de très bonne qualité . Personnel très accueillant et disponible ##### Verified traveller Stayed 7 nights in Jul 2019 ### 6/10 Okay #### Verified traveller Jul 15, 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities No AC in hallways. Rooms werent cold enough had to complain to the management multiple times ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jul 13, 2019 Liked: Cleanliness, staff & service The security in the hotel is quite good and I think is what you are paying top dollar for. It is not in the best location for waking, but if you want to stay on site, it works. Don’t bother hanging a do not disturb sign on the door because the ignore it and walk in anyway. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### mark Jun 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### perfect The trip went absolutely well. teh people at teh hotel are courteous and helpfull. I had a minor problem with a security person who 'used the ' tu' and shouted at me in front of everyone in the lobbying because i refused to hand over the sandwich i bough outside. at 150 € a night in Algeria , after spending meals at teh restaurant and took all my breakfast I belive I was allowed to get a sandwich form a corner shop and enjoy it in my bedroom. Apart from the Mr national security who thought he belonged to the DRS the hotel was perfect. ##### mark Stayed 3 nights in Jun 2019 ### 8/10 Good #### mark Jun 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent and pathetic Well my heart is divided. The staff has been very helpfull and nice but here are the bad points: 1)trouble with the airport shuttle despite booking it. ( but life went on). 2)I tried going to the swimming pool on friday afternoon and I had to come back after waiting for 15 mns for a bed and nothing came towards me. i was transparent despite asking 4 times. 3) the breakfast is pretty expensive and this morning friday there was no cooked breakfast the 8 dishes were empty. 4) And the main problem came tonight. I have been now travelling around the world for the last 30 years and stayed in all type of hotels from basic one to 5 stars lodges in Africa or in south america. Everywhere i go i always get 2 meals outside trying in my humble manner to make the business work around the cities i stayed; tonight was no exception.When i walked back into the hotel the security guard started 'tutiement' tu nas pas le droit de rentrer de la nouriture dans l hotel mets le la bas ' ...I have never been treated this way even in basic hotel like campanile in france .. We had an argument and the guy wanted a punch up . We are in a 5 star hotel ! We were shouting at each other in the centre of the lobbying and as im not a guy to take it down and responded to any threats he addressed to me. simply amazing ! I am not so keen to be called sir , even hate it pretty much but between being call sir and being tutoyer and insulted there s a limit.! I shall make a formal complaint. ##### mark Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller Jun 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La posizione , l'eccezionale vista , i ristoranti , la piscina , gentilezza. Unica nota molto negativa : la nostra prenotazione comprendeva il servizio navetta x l'aereoporto , ma quando lo abbiamo chioesto per le 7 del mattino , ci è stato risposto che la navetta c'era alle 6 o alle 8 : questo secondo me non è un servizio navetta. ##### Verified traveller Stayed 3 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [BestWestern Hotels in Vaughan](https://www.expedia.ca/Vaughan-Hotels-Best-Western.0-0-d9616--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Casino Hotels in Fallsview](https://www.expedia.ca/Fallsview-Niagara-Falls-Hotels-Casino-Hotel.0-n553248633981690205-0-tCasinoHotel.Travel-Guide-Filter-Hotels) > > [Sandals Royal Caribbean - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Montego-Bay-Hotels-Sandals-Royal-Caribbean-ALL-INCLUSIVE-Couples-Only.h865599.Hotel-Information) > > [MarriottHotelsResorts Hotels in Picton](https://www.expedia.ca/Picton-Hotels-Marriott-Hotels-Resorts.0-0-d9103--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [La Teja](https://www.expedia.ca/Ciudad-Juarez-Hotels-La-Teja.h12071767.Hotel-Information) > > [Adaaran Club Rannalhi](https://www.expedia.ca/Rannalhi-Hotels-Adaaran-Club-Rannalhi-45-Minutes-Away-From-Male-By-Speedboat.h1514749.Hotel-Information) > > [The Resort at Schlitterbahn](https://www.expedia.ca/New-Braunfels-Hotels-The-Resort-At-Schlitterbahn.h5121475.Hotel-Information) > > [Comfort Inn Chatham](https://www.expedia.ca/Chatham-Kent-Hotels-Comfort-Inn-Chatham.h2079.Hotel-Information) ### Flights > [Air Transat](https://www.expedia.ca/Air-Transat-Flights.cTS.Travel-Guide-Airlines) > > [Flights from Comox (YQQ) to British Columbia (YAZ)](https://www.expedia.ca/lp/flights/yqq/yaz/comox-to-tofino) > > [Flights from Calgary (YYC) to Rome (FCO)](https://www.expedia.ca/lp/flights/yyc/fco/calgary-to-rome) > > [Flights from Mumbai (BOM) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/bom/yhz/mumbai-to-halifax) > > [Flights from Belgrade (BEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/beg/yyz/belgrade-to-toronto) > > [Flights from Los Angeles (LAX) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/lax/buf/los-angeles-to-buffalo) > > [Flights from Sudbury (YSB) to Sarnia (YZR)](https://www.expedia.ca/lp/flights/ysb/yzr/sudbury-to-sarnia) > > [Royal Jordanian](https://www.expedia.ca/Royal-Jordanian-Flights.cRJ.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Guadalajara (GDL)](https://www.expedia.ca/lp/flights/yyz/gdl/toronto-to-guadalajara) > > [Flights from Tocumen (PTY) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/pty/mex/panama-city-to-mexico-city) > > [Flights from Montreal (YUL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yul/yvr/montreal-to-vancouver) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary.d178245.Car-Rental-Guide) > > [Enterprise Car Rentals In Edmonton International Airport](https://www.expedia.ca/Enterprise-Car-Rentals-In-Edmonton-International-Airport.d6337367-c15.Car-Rental-Guide-Suppliers) ### Packages > [Jamaica](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/88/Jamaica) > > [Hawaii Vacations](https://www.expedia.ca/Hawaii.d213.Destination-Travel-Guides) > > [CF Toronto Eaton Centre](https://www.expedia.ca/CF-Toronto-Eaton-Centre-Downtown-Toronto.d6072457.Vacation-Attraction) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Cambridge Market Square](https://www.expedia.ca/Cambridge-Market-Square-Cambridge-City-Centre.d6193455.Vacation-Attraction) ### General > [Visit Peawanuck](https://www.expedia.ca/Peawanuck.dx4036)