Outdoor dining

Reviews of Hyatt Regency Tamaya Resort & Spa

4 out of 5
Hyatt Regency Tamaya Resort & Spa
1300 Tuyuna Trail, Santa Ana Pueblo, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews" "
Rating 8 - Good. 176 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here, they have lots of amenities, you don't even need to leave the hotel
Stayed 4 nights in Mar 2024
Response from Mark Harris, Director of Rooms on Mar 25, 2024
Thank you for the great feedback! We're thrilled you enjoyed your time with us and we look forward to welcoming you back soon :)

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, tranquil, wish we could’ve stayed longer! Awesome friendly staff. Will be back!
Stayed 1 night in Mar 2024
Response from Mark Harris, Director of Rooms on Mar 21, 2024
Thank you for the great score! We hope you'll visit again soon :)

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property is beautiful located on indigenous land and we were happy to taste local southwest fare in the restaurant. We also loved the local artisans who came by and gave us a chance to shop and buy unique pottery and jewelry. Indian bread served warm was also a big hit!
Stayed 2 nights in Feb 2024
Response from Mark Harris, Director of Rooms on Feb 22, 2024
We're thrilled that you enjoyed your time with us and hope that you will return to visit again soon :)

10/10 Excellent

Dorothy, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility with nice amenities, incredible views and good food.
Stayed 2 nights in Feb 2024
Response from Mark Harris, Director of Rooms on Feb 22, 2024
Thank you for the great feedback. We hope you'll return and see us again soon :)

10/10 Excellent

Doug

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever … we are repeat customers…
Stayed 2 nights in Jan 2024
Response from Mark Harris, Director of Rooms on Feb 1, 2024
Hello Doug. Thank you for your continued support and loyalty. We're thrilled to hear you enjoyed your time with us here at the resort and we look forward to welcoming you back soon :)

10/10 Excellent

Doug

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mark Harris, Director of Rooms on Jan 24, 2024
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 Excellent

Doug

Response from Mark Harris, Director of Rooms on Feb 1, 2024
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit and experience!
Stayed 3 nights in Jan 2024
Response from Hyatt Regency Tamaya on Jan 20, 2024
Thank you for the great review!

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Mark Harris, Director of Rooms on Jan 15, 2024
Thank you for the great score. We're thrilled you enjoyed your time with us! We look forward to welcoming you back soon :)

10/10 Excellent

Guillermo, THE WOODLANDS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Hyatt Regency Tamaya on Jan 4, 2024
Thank You for your review!

8/10 Good

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hyatt Regency Tamaya on Jan 4, 2024
Thank you for your review!

10/10 Excellent

Cory, Austin

Stayed 1 night in Dec 2023
Response from Mark Harris, Director of Rooms on Jan 21, 2024
Thank you for the great score. We're thrilled you enjoyed the resort! We look forward to welcoming you back soon :)

10/10 Excellent

Juan

Stayed 1 night in Dec 2023
Response from Mark Harris, Director of Rooms on Dec 31, 2023
Thank you for the great score! We hope you'll visit again soon :)

10/10 Excellent

Suman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mark Harris, Director of Rooms on Dec 31, 2023
Thanks for the great score! We hope you'll visit again soon :)

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2023
Response from Mark Harris, Director of Rooms on Dec 31, 2023
Thanks for the great score! We hope you'll visit again soon :)

10/10 Excellent

Yillah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Tamaya is absolutely exceptional. The staff, rooms, lobby, amenities, service - it's all impeccable. The lobby in this hotel, in my opinion, is the prettiest room in the state. Everything is so tastefully decorated, so carefully thought out. The bartender made me the best old fashioned I think I've ever had. I try to stay here every time I need a night in Albuquerque. If I had to ding this hotel for any reason, the walls are a little thin - not the best for light sleepers like myself, but that wouldn't stop me from moving in if I could. A pretty much flawless property with A for every nook and cranny. Can't wait to go back.
Stayed 1 night in Dec 2023
Response from Mark Harris, Director of Rooms on Dec 31, 2023
Thank you for the wonderful feedback! We hope to see you again soon :)

10/10 Excellent

Siaosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mark Harris, Director of Rooms on Dec 12, 2023
Thank you for the great score. We truly hope you enjoyed your stay with us and you'll come back and visit soon :)

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hyatt Regency Tamaya on Dec 8, 2023
Thank you for the great review!

10/10 Excellent

Kari, Lubbock

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful, peaceful hotels we have ever stayed at. Very clean and relaxing. My two boys (ages 13 & 8) keep asking wheh we can come back!
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Tamaya on Dec 8, 2023
Thank you for the great review!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Mark Harris, Director of Rooms on Dec 31, 2023
Thanks for the great score! We hope you'll visit again soon :)

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the serenity and beauty. Excellent wait staff and room is splendid.
Stayed 1 night in Nov 2023
Response from Mark Harris, Director of Rooms on Nov 26, 2023
Thank you for the wonderful feedback! We're thrilled you enjoyed your stay. We look forward to welcoming you back soon :)

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Mark Harris, Director of Rooms on Nov 26, 2023
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Mark Harris, Director of Rooms on Nov 15, 2023
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 Excellent

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful and unique atmosphere, great food, especially the nachos out on the patio
Stayed 2 nights in Nov 2023
Response from Mark Harris, Director of Rooms on Nov 9, 2023
Thank you for the great feedback! We look forward to welcoming you back soon :)

10/10 Excellent

Amy

Stayed 3 nights in Oct 2023
Response from Mark Harris, Director of Rooms on Nov 1, 2023
Thank you for the great score Amy. We look forward to welcoming you back soon :)

6/10 Okay

ROBERT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Only issue was given a room that was already occupied. Embarrassing and inconvenient. They resolved an apologized. Rest of stay was great.
Stayed 1 night in Oct 2023
Response from Hyatt Regency Tamaya on Nov 1, 2023
Hello Robert, so sorry about the breakdown in service. We certainly hope you will give us another try soon.

8/10 Good

Linda

Stayed 2 nights in Oct 2023
Response from Hyatt Regency Tamaya on Nov 13, 2023
Thank you for the feedback!

10/10 Excellent

Heather, Vero Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff
Stayed 4 nights in Oct 2023
Response from Mark Harris, Director of Rooms on Oct 22, 2023
Thank you for the great score. We're thrilled you enjoyed your stay and we look forward to welcoming you back soon :)

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISAPPOINTED!!!
The app double booked me for my stay in New Mexico, same checkin dates and same check out days. Then after spending over an hour trying to figure out why my checking account was billed twice for my stay in New Mexico. Wasting my vacation time. The supervisor at Hotels.com told me he'd be refunding my account AND THAT HAS NOT HAPPENED YET! I NEVER STEPPED FOOT IN THIS HOTEL AND I WAS CHARGED $1695 for this 'BOOKED HOTEL', pw Er the app. I WAS UNAWARE OF THE BOOKING, NEVER RECEIVED CONFIRMATION FOR THIS SUPPOSED BOOKING.
Stayed 3 nights in Oct 2023
Response from Hyatt Regency Tamaya on Oct 21, 2023
Thank you for letting us know about your wrong booking. I have escalated this to Expedia so we can investigate. Please feel free to contact us directly at the hotel as well.

8/10 Good

Christine

Stayed 1 night in Oct 2023
Response from Hyatt Regency Tamaya on Nov 9, 2023
Thank you for the great score! We look forward to welcoming you back soon :)

6/10 Okay

Philip

Stayed 3 nights in Oct 2023
Response from Hyatt Regency Tamaya on Nov 9, 2023
Thank you taking the time to share your feedback

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect family-friendly spot to take in the hot air balloons and the eclipse. We will be back!
Stayed 1 night in Oct 2023
Response from Hyatt Regency Tamaya on Oct 19, 2023
Thank you for your great response!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mark Harris, Director of Rooms on Oct 14, 2023
Thank you for the feedback! We look forward welcoming you back soon :)

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed in New Mexico
My reservations was for a junior suite with pool view. I received the junior suite, but with a mountain view. I was given a lower level suite and the resort had a bug problem! All sorts of bugs crawling in the room, hallway, etc. I called and they said that they were aware of this problem because people leave the patio doors open (isn't that what is for)? They said they would try to come spray the room, but wouldn't give me the option to move to another room. It was crazy! The staff in the restaurants seemed bother when asked for assistance to order food! I actually got the run around for room service! I was given the left over from the cafe that was displayed in the morning. Unfortunately, I will not be staying or recommend this place. Very outdated! needs remodeling, especially the carpets. So disappointing for the price I paid.
Stayed 3 nights in Sep 2023
Response from Hyatt Regency Tamaya on Sep 26, 2023
Greetings. We whole heartedly apologize for the inconveniences that you experienced here at hour hotel during your stay as this is not what we strive for. We are working diligently to rectify the situations in which you came across. Again, we apologize and hope to see you in the near future again.

8/10 Good

Syreeta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful but i was in a room that was dated and could use an upgrade.
Stayed 2 nights in Sep 2023
Response from Mark Harris, Director of Rooms on Nov 1, 2023
Thank you for the feedback Syreeta. We hope you will come and visit again soon!

8/10 Good

Amanda

Stayed 5 nights in Aug 2023
Response from Hyatt Regency Tamaya on Oct 7, 2023
Thank you for your great review!

8/10 Good

Michael

Stayed 2 nights in Sep 2023
Response from Hyatt Regency Tamaya on Oct 7, 2023
Thank you for your great review!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Awesome!!!
Overall, excellent!!! Front desk staff is outstanding. Patio off of bar area and bar area are awesome!! A couple of hiccups - Santa Ana Cafe is a challenge. Restaurant for lunch closes early and staff there is cranky. Food us okay, not great.
Stayed 1 night in Sep 2023
Response from Mark Harris, Director of Rooms on Sep 4, 2023
Thank you for the feeback! We look forward to welcoming you back soon :)

10/10 Excellent

celenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful. Everyone was so friendly and great. Loved how good we where taking care of. Food was great and reasonable prices. Will go again
Stayed 1 night in Sep 2023
Response from Mark Harris, Director of Rooms on Nov 1, 2023
Thank you for the great feedback! We look forward to welcoming you back soon :)

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff.
Stayed 2 nights in Sep 2023
Response from Mark Harris, Director of Rooms on Sep 3, 2023
Thank you for the great feedback! We look forward to welcoming you back soon :)

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Mark Harris, Director of Rooms on Sep 4, 2023
Thank you for the great score. We look forward to welcoming you back soon :)

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Room service food was expensive and quality of the food was a 4 out 10. Food was cold and wet, turkey roll and taste was not good
Stayed 1 night in Aug 2023
Response from Hyatt Regency Tamaya on Aug 31, 2023
Thank you for the great score! I will be sure to share your feedback regarding food and beverage offerings with the team. We look forward to welcoming you back soon :)

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mark Harris, Director of Rooms on Aug 28, 2023
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 Excellent

Paige

Stayed 1 night in Aug 2023
Response from Hyatt Regency Tamaya on Sep 22, 2023
Thank you so much for your great rating!

10/10 Excellent

Javier, las cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mark Harris, Director of Rooms on Aug 28, 2023
Thank you for the great score. We look forward to welcoming you back soon :)

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from Mark Harris, Director of Rooms on Aug 23, 2023
Thank you for the great score. We look forward to welcoming you back soon

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hyatt Regency Tamaya on Aug 21, 2023
Thank you for taking the time to provide a rating for our property.

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my top elegant, peaceful in the world. Thank you.
Stayed 1 night in Aug 2023
Response from Mark Harris, Director of Rooms on Aug 21, 2023
Thank you for the great feedback! We look forward to welcoming you back soon :)

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and very friendly staff.
Stayed 4 nights in Aug 2023
Response from Mark Harris, Director of Rooms on Aug 19, 2023
Thank you for the great feedback, we're thrilled you enjoyed our resort. Hope to see you again soon :)

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Hyatt Regency Tamaya on Aug 21, 2023
Thank you so much for your review!