The property is organized and well decorated. The room itself was disappointing. We had to dispose of a dozen ladybugs flying around the room. When speaking with the front desk, they stated very casually that it’s the season? There are no open windows so it baffled us how they got in and continued to during our stay. For the price of the room, we expected more. There are no extra outlets to plug in devices or phones, where we had to unplug a lamp that proved easier than pushing furniture to access. There were certain basics missing, Kleenex, coffee machine that again, seems like for the price they should be included. The hot tub and pool facility was great, well maintained and enjoyable. Charging a per person resort fee seems a bit much as their facility is no different from a standard hotel. The front desk staff was hilarious, I’m saying this ironically. When checking out, with no other customers around, we approached the young employee at the desk. Offering her a friendly hello and good morning, she didn’t acknowledge us. We turned to each other then both looked at her, at least 2 minutes passed where we thought she was specifically ignoring us. She eventually said “Yes?” Like we were inconveniencing her. There was no thank you for staying with us, asking how our stay was, nothing. Frontline Staff training on basic customer interaction is very much needed.