del Lago Resort & Casino

Photo gallery for del Lago Resort & Casino

Primary image
Premium bedding, minibar, in-room safe, desk
Flat-screen TV
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of del Lago Resort & Casino

del Lago Resort & Casino

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1133 Route 414, Waterloo, NY, 13165

Explore the area

  • Popular Locationdel Lago Resort & Casino1 min walk
  • Popular LocationSeneca Meadows Wetlands Preserve5 min drive
  • Popular LocationWaterloo Premium Outlets8 min drive

Choose dates to view prices

About this area

Waterloo

Del Lago Resort & Casino is located in Waterloo. The area's natural beauty can be seen at Women's Rights National Historical Park and Montezuma National Wildlife Refuge, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights.
Visit our Waterloo travel guideOpens in a new window
Map

What's nearby

  • del Lago Resort & Casino - 1 min walk
  • Seneca Meadows Wetlands Preserve - 5 min drive
  • Waterloo Premium Outlets - 8 min drive
  • Montezuma Winery - 8 min drive
  • National Memorial Day Museum - 8 min drive

Restaurants

  • Iron Skillet Restaurant - 8 min walk
  • Magee Diner - 12 min walk
  • Dunkin' Donuts - 6 min drive
  • Pizza Hut - 6 min drive
  • Penny's Place Restaurant - 7 min drive

About this property

del Lago Resort & Casino

4-star spa hotel, walk to del Lago Resort & Casino
7 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 4 bars/lounges, and a health club are onsite. All 205 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 12.00 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Nightclub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 66 casino gaming tables
  • 1700 casino slot machines
  • Casino
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Similar properties

  • View

    The Gould Hotel

    Seneca Falls
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.5 out of 5 Wonderful (See all 941 reviews)
  • View

    Geneva On The Lake

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.3 out of 5 Excellent (See all 239 reviews)
  • View

    41 Lakefront Hotel, Trademark Collection By Wyndham

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    3.8 out of 5 Good (See all 1,000 reviews)
  • View

    Hampton Inn Seneca Falls

    Seneca Falls
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.5 out of 5 Wonderful (See all 932 reviews)
  • View

    The Inns of Aurora

    Aurora
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.8 out of 5 Exceptional (See all 247 reviews)
  • View

    Quality Inn near Finger Lakes and Seneca Falls

    Waterloo
    • Parking included
    • Free WiFi
    • Pet-friendly
    3.8 out of 5 Good (See all 1,000 reviews)
  • View

    Microtel Inn & Suites by Wyndham Seneca Falls

    Waterloo
    • Parking included
    • Free WiFi
    • Pet-friendly
    3.7 out of 5 Good (See all 999 reviews)
  • View

    Fairfield Inn & Suites by Marriott Geneva Finger Lakes

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.7 out of 5 Exceptional (See all 424 reviews)
  • View

    Holiday Inn Express & Suites Geneva Finger Lakes, an IHG Hotel

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.5 out of 5 Wonderful (See all 721 reviews)
  • View

    Newark Garden Finger Lakes Hotel

    Newark
    • Parking included
    • Free WiFi
    • Pet-friendly
  • View

    White Springs Manor a Belhurst Property

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.1 out of 5 Very good (See all 64 reviews)
  • View

    The Yorkshire Inn

    Phelps
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.8 out of 5 Exceptional (See all 184 reviews)
  • View

    Microtel Inn & Suites by Wyndham Geneva

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.1 out of 5 Very good (See all 1,000 reviews)
  • View

    Hampton Inn Geneva

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.2 out of 5 Very good (See all 498 reviews)
  • View

    OYO Hotel Starlite Seneca Falls

    Seneca Falls
    • Parking included
    • Free WiFi
    • Pet-friendly
  • View

    Vintage Gardens Bed & Breakfast

    Newark
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.7 out of 5 Exceptional (See all 71 reviews)
  • View

    Hilton Garden Inn Auburn

    Auburn
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.6 out of 5 Wonderful (See all 563 reviews)
  • View

    Belhurst Castle

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.0 out of 5 Very good (See all 209 reviews)
  • View

    The Flatts at North Shore

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    5.0 out of 5 Exceptional (See all 26 reviews)
  • View

    Skaneateles Suites

    Auburn
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.8 out of 5 Exceptional (See all 370 reviews)
  • View

    Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

    Auburn
    • Parking included
    • Free WiFi
    • Pet-friendly
    3.8 out of 5 Good (See all 291 reviews)
  • View

    Inn at the Finger Lakes

    Auburn
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.1 out of 5 Very good (See all 765 reviews)
  • View

    Waters Edge B&B Resort

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    5.0 out of 5 Exceptional (See all 42 reviews)
  • View

    Springside Inn

    Auburn
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.7 out of 5 Exceptional (See all 83 reviews)
  • View

    Yale Manor B&B and Yurt Glamping

    Romulus
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.7 out of 5 Exceptional (See all 51 reviews)
  • View

    Days Inn by Wyndham Geneva/Finger Lakes

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    3.6 out of 5 Good (See all 814 reviews)
  • View

    The Gridley Inn B&B

    Waterloo
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.7 out of 5 Exceptional (See all 208 reviews)
  • View

    Barrister's Bed & Breakfast

    Seneca Falls
    • Parking included
    • Free WiFi
    • Pet-friendly
    5.0 out of 5 Exceptional (See all 24 reviews)
  • View

    Vinifera Inn a Belhurst Property

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly
    4.4 out of 5 Excellent (See all 16 reviews)
  • View

    Americas Best Value Inn Geneva

    Geneva
    • Parking included
    • Free WiFi
    • Pet-friendly

See similar properties

Waterloo
Waterloo
Hotel
Hotel
Free WiFi
Free WiFi
Family-friendly
Family-friendly
4 star
4 star
Guest rating 4+
Guest rating 4+
Parking included
Parking included

Policies

Check-in

Check-in from 4 PM - 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night
  • A 4.0 percent city/local tax will be charged
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room bottled water
  • In-room coffee
  • Self parking
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.00 per person (approximately)
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 642 out of 968 reviews
5 - Excellent 66%
Rating 4 - Good. 200 out of 968 reviews
4 - Good 21%
Rating 3 - Okay. 70 out of 968 reviews
3 - Okay 7%
Rating 2 - Poor. 41 out of 968 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 968 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The cutomer service was awful!!
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean spacious room comfy bed
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place but the room I stayed in this time was not as nice as the one I had last time. The desk was all scratched up just didnt look keep up as the last room.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for a weekend getaway!
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is wonderful but there is a major disconnect between housekeeping and the management. My room was never serviced for turn down or fresh towels even after requesting it. Management was apologetic and comped a night because of that
Stayed 3 nights in Apr 2022