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del Lago Resort & Casino

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Wonderful
734 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    del Lago Resort & Casino
    1 min walk
  • Popular Location
    Waterloo Premium Outlets
    8 min drive
  • Restaurant
    Magee Diner
    12 min walk
  • Restaurant
    Burger King
    7 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed, Refrigerator

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Queen Beds, Refrigerator

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Suite, 1 Bedroom, 2 Bathrooms

    Room Amenities

    • Sleeps 3
    More details
  • Junior Studio Suite, 1 King Bed, Refrigerator

    Room Amenities

    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Refrigerator

    Room Amenities

    • Sleeps 3
    More details
  • Premium Room, 2 Queen Beds, Refrigerator

    Room Amenities

    • Sleeps 4
    More details

About this area

Waterloo

Del Lago Resort & Casino is located in Waterloo. Montezuma Winery and CJS Vineyards are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cayuga Lake and Women's Rights National Historical Park. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    del Lago Resort & Casino - 1 min walk
  • Popular Location
    Waterloo Premium Outlets - 8 min drive
  • Popular Location
    Montezuma Winery - 8 min drive
  • Popular Location
    National Memorial Day Museum - 8 min drive
  • Popular Location
    Women's Rights National Historical Park - 9 min drive

Restaurants

  • Vine Bar & Grill — 1 min walk
  • Portico By Fabio Viviani — 1 min walk
  • Magee Diner — 12 min walk
  • Burger King — 7 min drive
  • Penny's Place Restaurant — 7 min drive

About this property

del Lago Resort & Casino

4-star hotel with 7 restaurants and full-service spa
This smoke-free hotel features 7 restaurants, a full-service spa and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 4 bars/lounges and a health club are on-site. All 205 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Del Lago Resort & Casino offers 205 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
This Waterloo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club.

Policies

Check-in

Check-in between 4 PM - 3:30 AM
Minimum check-in age - 21

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

DiscoverMastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night
  • A 4.0 per cent city/local tax will be charged
  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Self-parking
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12.00 per person (approximately)
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Valet parking fee: USD 5.00 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: USD 5.00 per day
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 12.00 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Nightclub

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Casino
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • flat-screen TV
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Nearby things to do

Where to eat

4.5

Wonderful

5 - Excellent
503
4 - Good
155
3 - Okay
45
2 - Mediocre
22
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place. We have a group of ten people who come to this area for the It’s a Wonderful 5K every December. The hotel raises the price (a lot!) and does not provide a shuttle to the race or any kind of discount as other hotels in the area do, even though they are a sponsor of the race.

Stayed 1 night in Dec. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We had a view of a construction site with lights on all night. Even after speaking with the house keeper outside our room early in the morning and telling her we would be leaving shortly, our room was never made up after returning at 3 pm.

    Stayed 2 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean property and friendly staff. Beds are comfortable and rooms are spacious.

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Dec. 2019

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