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Reviews

4.5 / 5Wonderful
799 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    del Lago Resort & Casino
    1 min walk
  • Popular Location
    Waterloo Premium Outlets
    8 min drive
  • Restaurant
    Magee Diner
    12 min walk
  • Restaurant
    Burger King
    7 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed, Refrigerator

    Room Amenities

    • 440 sq ft
    • Sleeps 3
    More details
  • Room, 2 Queen Beds, Refrigerator

    Room Amenities

    • 440 sq ft
    • Sleeps 4
    More details
  • Deluxe Suite, 1 Bedroom, 2 Bathrooms

    Room Amenities

    • 960 sq ft
    • Sleeps 3
    More details
  • Junior Studio Suite, 1 King Bed, Refrigerator

    Room Amenities

    • 620 sq ft
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Refrigerator

    Room Amenities

    • 460 sq ft
    • Sleeps 3
    More details
  • Premium Room, 2 Queen Beds, Refrigerator

    Room Amenities

    • 460 sq ft
    • Sleeps 4
    More details

About this area

Waterloo

Del Lago Resort & Casino is located in Waterloo. Waterloo Premium Outlets and Fingerlakes Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cayuga Lake and Women's Rights National Historical Park.

Popular Location

What's nearby

  • del Lago Resort & Casino - 1 min walk
  • Waterloo Premium Outlets - 8 min drive
  • Montezuma Winery - 8 min drive
  • National Memorial Day Museum - 8 min drive
  • Women's Rights National Historical Park - 9 min drive

Restaurants

  • Vine Bar & Grill — 1 min walk
  • Portico By Fabio Viviani — 1 min walk
  • Magee Diner - 12 min walk
  • Burger King - 7 min drive
  • Penny's Place Restaurant - 7 min drive

About this property

del Lago Resort & Casino

4-star hotel with 7 restaurants and full-service spa
7 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 4 bars/lounges and a health club are on-site. All 205 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Del Lago Resort & Casino offers 205 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Waterloo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: USD 5.00 per day
24-hour return airport shuttle (surcharge)

Food and drink

Breakfast available for a fee: USD 12.00 per person
7 restaurants and 1 coffee shop/cafe
4 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Nightclub

Family friendly

Free cots/infant beds
Laundry facilities
Fridge

Conveniences

ATM/banking services
Ballroom
Banquet hall
Free newspapers in reception
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
French
Spanish

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden

Spa

14 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Casino
Communal living room
Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Heating
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper

Entertainment

flat-screen TV
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
Safe
Slippers

Policies

Check-in

Check-in between 4 PM - 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Property payment types

Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night
  • A 4.0 per cent city/local tax will be charged
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Self-parking
  • Valet parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12.00 per person (approximately)
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Valet parking fee: USD 5.00 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.
4.5

Wonderful

5 - Excellent
543
4 - Good
173
3 - Okay
49
2 - Mediocre
23
1 - Poor
11
4.7
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, property conditions & facilities

I Felt like the money you spend reserving the room breakfast and the robes should be included

Stayed 1 night in Feb. 2020

2/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness, property conditions & facilities

The spa was the best part of the casino! Professional, clean, huge, and excellent massage!

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay.Very clean.Beds are very soft so nice.great people.

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It had been snowing so we really couldn’t see much, but staff wats constantly working to keep walking areas and parking clear.

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All of the staff were very friendly. They gave a glass of champagne when we checked in. The room was nice and the bed was comfortable.

Stayed 1 night in Feb. 2020

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