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Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Standard Room, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Overview of Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

2.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304

Explore the area

  • Popular LocationNiagara Aerospace Museum6 min walk
  • Popular LocationFashion Outlets of Niagara Falls3 min drive
  • Popular LocationAdams Power Plant Transformer House9 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)30 min drive

Room options

About this area

Niagara Falls

Located in Niagara Falls, Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel is in a shopping district and near the airport. Adams Power Plant Transformer House and Niagara Falls Armory are local landmarks, and some of the area's activities can be experienced at Old Falls Street and Whirlpool Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Gale Centre Arena or Northtown Center at Amherst. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Niagara Aerospace Museum - 6 min walk
  • Fashion Outlets of Niagara Falls - 3 min drive
  • Adams Power Plant Transformer House - 9 min drive
  • Hazard H. Sheldon House - 11 min drive
  • Devil's Hole State Park - 11 min drive

Getting around

  • Niagara Falls Station - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive

Restaurants

  • El Cubilete - 11 min walk
  • LongHorn Steakhouse - 3 min drive
  • Olive Garden - 3 min drive
  • Fuji Grill - 4 min drive
  • Sunshine Cafe - 4 min drive

About this property

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Hotel in a shopping district
At Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel, you can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front desk safe, and an elevator
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
  • Guest reviews give good marks for the breakfast, central location, and helpful staff
Room features
All 87 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and freezers

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel
"Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel on Dec 12, 2022 start from CA $109.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel located?

Situated near the airport, this hotel is 1.7 mi (2.8 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Seneca Niagara Resort & Casino and Gratwick Waterfront Park. Niagara Falls Memorial Medical Center and Adams Power Plant Transformer House are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.0

Very good

Rating 10 - Excellent. 394 out of 1001 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 345 out of 1001 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 154 out of 1001 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 61 out of 1001 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 47 out of 1001 reviews" "
" "2 - Terrible 5%

8.1/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Excellent

Judyann
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping
Stayed 1 night in Dec 2022

8/10 Good

Carmencita
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little bit old and needs improvement with their rooms because its a little dark. The receptionist that attended to us was so helpful and she is so kind. With their breakfast not too much selections and their coffee is not that hot. The pancake is not that good.
Stayed 1 night in Nov 2022

8/10 Good

Scott
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access.
Stayed 1 night in Nov 2022

6/10 Okay

Claudia
Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is run down, linens were clean but definitely needs a deep cleaning of the room. Staff was great.
Stayed 1 night in Oct 2022

10/10 Excellent

Rick
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I thought it would be and more thank you for a great stay!!
Stayed 1 night in Oct 2022

8/10 Good

Tom
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 2 nights in Oct 2022

6/10 Okay

Ruth
Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was just OK, friendly enough but they were just doing their job. At check- in, the two front desk workers seemed a bit irritated that I disturbed their chat. The TV in the room was small, old and we were unable to watch Netflix. Wi-Fi was weak. Bathroom was smelly, toilet bowl was not cleaned well and floor was dirty. Apparently maid service only happens on day five of extended stays. Continental breakfast was not very good. Coffee was weak and watered down. The bacon was thin, tough and fibrous. The scrambled eggs were dry and bland. Cinnamon rolls was old and dry. I won't be staying there again.
Stayed 2 nights in Oct 2022

4/10 Poor

David, CAMPOBELLO
Travelled with family
Disliked: Staff & service, property conditions & facilities
Room felt old/shabby. Bulbs burned out in room. Breakfast fare was fine, however, a man working there spoiled our time by coming forth loudly to ask if we had "read his signs?" After getting the attention of all in the area, he found there were no signs to tell us we were NOT to move the 2-person table to abut the 4-person table to accommodate our family of 6. He then told us we should have asked permission to move the table, in spite of us having no idea who he was nor why we should ask his permission. We travel extensively over the Eastern U.S. and have NEVER been spoken to and embarrassed like this. This man kept saying we should have known him as he has worked there for 13 years; even tho this was our first (and last) time at Holiday Inn Express. The front desk crew was very helpful during our stay, giving directions and recommendations for eating locally.
Stayed 2 nights in Oct 2022

10/10 Excellent

Steve and Susie
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay , reasonably priced and close to the airport
Stayed 1 night in Oct 2022

6/10 Okay

Melissa
Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We picked a Holiday Inn hotel because of past experience and overall decent reputation. This property however, did not live up to its brand reputation neverminded our expectations. The carpet was just plain gross and unsanitary! It was SO filthy, very stained, dirty and highly odorous, smelling like a musty old, unclean, probably highly peed on carpet. You could or course smell the special air cleaners they dump into to room but such an awful smell as that cannot be overcome with air fresheners, nevermind all the stains. The furniture, too was lacking. Both our room and our friends' rooms had arm chairs that I would be embarrassed to have in my own home. Not only were they dated but they had dirty, deformed seat cushions. We didn't risk sitting on them. Our lamp shade was filthy, tons of dust could be clearly seen on it. The headboard had piles of dust; it had not been dusted in a very long time and, neither the cabinet that stored the microwave. The bathroom was gross. There was pink mildew growing on the exterior caulk line. You could tell it had not been properly cleaned in a VERY long time. There was an accumulation of dirt and grime in all corners of the restroom and, the shower curtain was beyond filthy and unsanitary. I bet it hadn't been replaced in a very long time either. It was all shades of nasty and scum. The towels provided, on the other hand, were clean and in good shape. Most of the staff were cordial and some were more upbeat and friendly.
Stayed 3 nights in Sep 2022