Find luxury hotels in Playa del Carmen

"The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received. The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves. "

"Great resort exceptional service!"

"The Valentin is always an excellent choice. I've been here several times and always enjoy the property. As an annual visitor, I would appreciate it if they would change up their menus from time to time. The menu choices have changed little to none in the last couple years outside of the new 'pay' experiences. While enthusiastic and they work tirelessly all day, I was a little disappointed in the daily entertainment. Every day is the same (pool biking, pool yoga, pool volleyball four times, pool...

"Great staff set the viceroy apart. Beach front location. "

"It was wonderful. "

"Looove this place, home away from home 🙌"

"Nice place, clean and convenient. "

"Love the hotel the only issue is that Expedia customers do not receive the same level of service such as premium drinks cost extra and at a very high price for the difference. "

"I really enjoyed my stay here. It was almost perfect apart from the AC being a bit too weak and the water quality and tempreture regulation not being great. But it really did not cause much of an issue. I was able to enjoy a quiet room that was very beautiful and clean. I am so happy with my choice"

"Amazing "