[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Tropical paradise awaits at this luxury villa resort where pristine beaches complement rejuvenating spa treatments and exceptional dining options ![Villa, Beachfront (with Private Pool and Deck)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/cec81e3f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7e1db3a1-a6a6-497d-bb59-be9dfe0c3dd8-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/e7eedf2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Villa (with Private Plunge Pool and Deck) | Bathroom](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/c08a226e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, Beachfront (with Private Pool and Deck) | Terrace/patio](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/01938ca6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Viceroy Riviera Maya offers a luxurious retreat near Playa del Carmen Main Beach. Guests relax on white sand shores, enjoy massages at Wayak Spa, and dine at two restaurants. The resort features yoga and fitness classes, plus a garden and library for peaceful moments. VIP Access 9.4 Exceptional ## Popular amenities - - - Hot tub - Bar - All-inclusive - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Villa, Beachfront (with Private Pool and Deck) | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/f6dc4d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Beachfront (with Private Pool and Deck) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1668 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ![Premium Villa (with Private Plunge Pool) | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/a84ebe4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Villa (with Private Plunge Pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1668 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Viceroy Villa with Private Plunge Pool and Deck | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/30db8b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Viceroy Villa with Private Plunge Pool and Deck ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1668 sq ft - Sleeps 3 - 1 King Bed ![Signature Villa (with Private Plunge Pool and Deck)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/95691bca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Villa (with Private Plunge Pool and Deck) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1399 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Ocean View Two Level Villa with Large Private Pool | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/4670aa6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Two Level Villa with Large Private Pool ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 2809 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 2 Queen Beds (with Private Plunge Pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 968 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 1 King Bed (with Private Plunge Pool) 10.0 Exceptional 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 968 sq ft - Sleeps 3 - 1 King Bed ![Royal Villa (with Private Plunge Pool and Deck)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/3dcdf476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Villa (with Private Plunge Pool and Deck) 10.0 Exceptional 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 968 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.8 Exceptional 16 reviews CA $393 CA $479 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a5e21599-95cc-4f76-87c7-7cb0a5811339&top_cur=CAD) Ad ![Sundeck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/e9a44dd5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Caracol All Inclusive - 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Pool - Hot tub - Breakfast included - All-inclusive 6.8 1,442 reviews CA $210 CA $264 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a5e21599-95cc-4f76-87c7-7cb0a5811339&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information) ## About the area Located in Playa del Carmen, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66506%2C-87.03328&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TT7aorNn5h8MQmzsqj2ANGnj8l4=) Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710 ### What's nearby - Playa Xcalacoco - 6 min walk - 0.6 km - Gran Coyote Golf - 4 min drive - 2.5 km - El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km - Quinta Avenida - 9 min drive - 8.1 km - Playa del Carmen Main Beach - 9 min drive - 8.4 km ### Getting around - Cancun Intl. Airport (CUN) - 44 min drive ### Restaurants - ‪Amaranto - ‬5 min drive - ‪El Beso Pool Bar - ‬5 min drive - ‪Mike’s Coffee - ‬6 min drive - ‪La Laguna - ‬6 min drive - ‪Privilege Lounge - ‬5 min drive ## About this property ### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Luxury hotel near El Camaleón Mayakoba Golf Course Located close to Playa del Carmen Main Beach and Quinta Avenida, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only provides a beach bar, a poolside bar, and a terrace. With a beachfront location, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a massage, and a facial at Wayak Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the health club; Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only also has a garden, a hair salon, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site. Other perks include: - An outdoor pool - Limo/town car service, continental breakfast (surcharge), and valet parking (surcharge) - Smoke-free premises, tour/ticket assistance, and a porter/bellhop - Massage treatment rooms, wedding services, and multilingual staff - Guest reviews speak highly of the helpful staff Room features All guestrooms at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offer comforts such as private plunge pools and premium bedding, in addition to perks like furnished patios and pillow menus. Other amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Designer toiletries, showers, and hair dryers - 42-inch flat-screen TVs with satellite channels and DVD players - Separate sitting areas, ceiling fans, and housekeeping ### All-inclusive details All-inclusive room rates at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Lessons/classes/games Pilates Yoga ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 904 reviews CA $784 CA $784 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/15c9ab47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Maroma Beach Riviera Cancun - 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Adult Only Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 9.4 Exceptional 1,596 reviews CA $564 CA $687 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1789787&PinnedHotelID=1789787&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1780000/1773500/1773497/f4f5d8f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 377 reviews CA $933 CA $1,276 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1773497&PinnedHotelID=1773497&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500646/a356b002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,416 reviews CA $1,081 CA $1,312 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=61500646&PinnedHotelID=61500646&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/98000000/97870000/97861600/97861543/c46fd404.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 79 reviews CA $633 CA $872 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=97861543&PinnedHotelID=97861543&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d36e987a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 962 reviews CA $558 CA $558 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Limo/town car service - Valet parking on site (USD 8 per day) ### Food and drink - Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: USD 35 to 50 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Coral Restaurant + Bar - La Marea Restaurant ### Things to do - Fitness classes - Full-service spa - Health club - Hot tub - Library - Outdoor pool - Sauna - Steam room - Yoga classes ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels - DVD player - Private plunge pool ### Food and drink - Champagne service - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Free local calls - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per night Service animals are welcome, and are exempt from fees Up to 20 lbs per pet Food and water bowls are available ### Children and extra beds Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome Rollaway/extra beds are available for USD 136.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 13.21 percent of room rate We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 35 to 50 per person - Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4) - Valet parking fee: USD 8 per day - Pet fee: USD 50 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 136.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Guests under 13 years old are not permitted at this adults-only property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Riviera Maya Viceroy Viceroy Maya Viceroy Maya Riviera Viceroy Riviera Viceroy Riviera Maya Viceroy Riviera Maya Hotel Viceroy Riviera Maya Hotel Playa del Carmen Viceroy Riviera Maya Playa del Carmen Tides Riviera Maya Hotel Tides Riviera Maya Resort Viceroy Riviera Maya Playa Del Carmen, Mexico Viceroy Riviera Maya Resort Playa del Carmen Viceroy Riviera Maya Resort Tides Riviera Maya Resort Ikal Del Mar Tides Riviera Maya Hotel Viceroy Riviera Maya Playa Del Carmen ## Frequently asked questions ### Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only on Nov 5, 2025 start from CA $864.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only pet-friendly? > Yes, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. ### How much is parking at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Valet parking is available for USD 8 per day. ### What time is check-in at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Check-out is at noon. ### Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 348 per vehicle applies. ### Are there all-inclusive benefits at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Some rate plans available at this property are all-inclusive. ### Where is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only located? > This Playa del Carmen hotel is on the beach, 2.8 mi (4.5 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Playa del Carmen Main Beach and Quinta Avenida. Maroma Beach and Xplor Theme Park are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 318 8 - Good 48 6 - Okay 11 4 - Poor 10 2 - Terrible 8 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Anant Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks ##### Anant Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### elissa Aug 18, 2025 Liked: Staff & service, amenities, property conditions & facilities The hotel is beautiful and the service is exceptional. The whole staff made a huge effort during my stay to make sure enjoyed my stay and had every I needed. ##### elissa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Philip Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely stunning resort. So relaxing. Staff was unbelievable and so nice. Food, amazing. ##### Philip Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Justin Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience. ##### Justin Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Grace Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities clean, beautiful, and the service is amazing. Every worker went above and beyond ##### Grace Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Leanne Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and amazing staff! ##### Leanne Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sarah Jun 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/7e159b21-a9a8-4cb1-bcd8-563ff2433b3c-1750796892040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25443b55-a162-46d7-83ba-695a04f37def-1750796892255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f790f68f-26ea-415b-b9f7-c830eddfecf5-1750796893361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49cd8621-9a12-4f63-9aaa-248dfce995a5-1750796894180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sam Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing and remote ##### Sam Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Jose Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is probably one of the nicest and most accommodating hotels i’ve ever stayed at. ##### Jose Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Verified traveller Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic + Some Tips We had such a lovely stay at the Viceroy and will definitely be back. Beautiful property. VERY quiet and private. If you’re looking for a private escape into luxury…. This is it! And the staff was really incredible. The only two things that weren’t clear in other reviews that would have been helpful for vacation planning: You are a good 15-20 minute cab ride from Playa Del Carmen and it’s a standard $400 pesos each way. There is no where else to eat nearby except the resort (which does have good food - I’m obsessed with their coconut lemongrass drink!), but there are no options at the viceroy that aren’t expensive. So you have to take your $800 pesos cab to and from Playa to grab dinner. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### jeanne Margaret Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villa was beautiful and the staff was so friendly. ##### jeanne Margaret Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Chris Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, relaxing and excellent staff ##### Chris Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Jackie Dec 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful. ##### Jackie Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Linda I Feb 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villas are a dream and the walk path to the pool with access to the beach is just a dream. ##### Linda I Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### David Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff set the viceroy apart. Beach front location. ##### David Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Efren Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect and beautiful. Me and my wife loved it. We will definitely come back. ##### Efren Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Gina Jul 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience. The staff was fantastic! ##### Gina Stayed 4 nights in Jul 2023 ### 8/10 Good #### natalie Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place out of the busy city This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely ![](https://a.travel-assets.com/ugc/hotel-reviews/3E945881261DDCD9DAF22C585DCFF14BC022522A1709003443742.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CC02ED0A5A798A4EEB6AE88DBA751D61E7F53BEB1709003442366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48613310556AC7C9AE944D884825535385BC6D931709003443956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ABFE69B3DAFCCCD9EC91CE03D3813447281352C1709003444503.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### natalie Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### CHIA-TENG Dec 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended. ##### CHIA-TENG Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Ronald Apr 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again. ##### Ronald Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jacob Bryan Nov 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the Viceroy is unbelievable! Best experience at a resort I have ever had! My wife and I went here for our honeymoon and we could not be happier with our experience! ##### Jacob Bryan ### 6/10 Okay #### Gregory Alexander Feb 21, 2023 Liked: Staff & service, property conditions & facilities Very much a Private facility ##### Gregory Alexander Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Jaime Nov 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My Dream Birthday We did The Best Choice with Viceroy! Incredible Rooms, The Best Service, the Spa is a Other Nivel Nice Beach and Beautiful View, Excellent food, The Service in the Beach Wowwww, We come back Soon! ![Take Breakfast in the pool](https://a.travel-assets.com/ugc/hotel-reviews/F0FAD356EEF55310E9B1D9D79525433D81E675C91668440158700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaime Stayed 3 nights in Nov 2022 ### 6/10 Okay #### hussein M Nov 14, 2023 Liked: Cleanliness Disliked: Staff & service The staff wants to suck your blood , not friendly at all. ##### hussein M Stayed 6 nights in Aug 2023 ### 4/10 Poor #### Taylor Jun 29, 2025 Liked: Staff & service Disliked: Cleanliness, amenities My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing. ![thatched roof with rusty air vents ](https://a.travel-assets.com/ugc/hotel-reviews/3ff35a99-43d5-4d83-ad01-1b15e0cfcd43-1751211230861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![cockroach on bathroom window ](https://a.travel-assets.com/ugc/hotel-reviews/c78c823c-2d06-4432-a453-28bb6b6a3cab-1751211230102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![beach with brown water from sargassum ](https://a.travel-assets.com/ugc/hotel-reviews/8639e068-8ed7-49e0-a453-9226c3a173f1-1751211231224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taylor Stayed 5 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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