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Fairmont Mayakoba Riviera Maya - All Inclusive

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Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas

Overview of Fairmont Mayakoba Riviera Maya - All Inclusive

UNESCO Sustainable Travel Pledge

Fairmont Mayakoba Riviera Maya - All Inclusive

5.0 star property

4.7/5 Exceptional

Top rated for cleanliness (4.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning
Map
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course1 min walk
  • Popular LocationGrand Coral Golf Riviera Maya6 min drive
  • Popular LocationTres Rios Ecopark6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Fairmont Mayakoba Riviera Maya - All Inclusive is in the entertainment district and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Maroma Beach and Playa del Carmen Main Beach. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Looking to get your feet wet? Parasailing and rafting adventures can be found near the property.

What's nearby

  • El Camaleon Mayakoba Golf Course - 1 min walk
  • Grand Coral Golf Riviera Maya - 6 min drive
  • Tres Rios Ecopark - 6 min drive
  • 28 de Julio Square - 9 min drive
  • Punta Esmeralda Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • Casa del Lago - 20 min walk
  • Fonda Argentina - 4 min drive
  • La Brasserie - 5 min drive
  • Koh Thai - 5 min drive
  • Arezzo - 6 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

5-star luxury property by the sea
You can look forward to 18 holes of golf, a roundtrip airport shuttle, and 2 beach bars at Fairmont Mayakoba Riviera Maya - All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in hydrotherapy, a body scrub, and a facial at Willow Stream Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and garden views. The health club offers Pilates classes and yoga classes; other things to do include hiking/biking, sailing, and beach volleyball. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, 2 outdoor tennis courts, and an area shuttle
  • An area shuttle, ATM/banking services, and golf cart on site
  • Guest reviews speak well of the family-friendly amenities, pool, and helpful staff
Room features
All 401 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes. Guest reviews speak positively of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate tubs/showers
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Laguna
  • Tauro Steakhouse
  • La Cantina
  • Ki Beach Bar & Korean BBQ
  • Hix Bar & Lobby Lounge

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Cave exploring
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Pilates classes
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Wine tasting room
  • Winery release events
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (27710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

93% of travellers were happy with check-in
Check-in from 3:00 PM - noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 30 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property will be renovating from March 1 2021 to September 15 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 27.00 per person, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Sporting facilities or equipment
  • Internet access
  • In-room bottled water
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Riviera Maya
Fairmont Mayakoba All Inclusive
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen

Frequently asked questions

Does Fairmont Mayakoba Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM. The property will be renovating one of the pools from March 1 2021 to September 15 2022 (completion date subject to change).

How much does it cost to stay at Fairmont Mayakoba Riviera Maya - All Inclusive?

As of Sept 26, 2022, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba Riviera Maya - All Inclusive on Oct 9, 2022 start from CA $799.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba Riviera Maya - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-in is from 3:00 PM - noon. After-hours check-in is not available.

What time is check-out at Fairmont Mayakoba Riviera Maya - All Inclusive?

Check-out is at noon.

Does Fairmont Mayakoba Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 405 out of 514 reviews
5 - Excellent 79%
Rating 4 - Good. 79 out of 514 reviews
4 - Good 15%
Rating 3 - Okay. 21 out of 514 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 514 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 514 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Wai Yee
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all staff at Fairmont Mayakoba. All are extremely helpful, going the extra mile to make sure we have all that we need. The kids club is great fun, Carolina and the ladies did an amazing job in providing such a fun program for kids, they leave with a big smile on their face everyday. Thanks to Roberto as well for driving us to the beach with a big smile everyday. It’s a beautiful property, spacious and we had such a great time at the pool and beach.
Stayed 6 nights in Aug 2022

2/5 Poor

Joan
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Demasiado vieja la propiedad , deberían renovar , muchos mosquitos y la comida fatal. Demasiado caro para lo q ofertan
Stayed 2 nights in Aug 2022

4/5 Good

Jimmy
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the resort and service. only 4 restaurants, not much dining options & have to repeat if staying more than 4 nights. Also, Maritur which is tour partner of the resort misbooked our tour on wrong date and we ended up waiting around which wasted our day and messed up our schedule
Stayed 5 nights in Jul 2022

5/5 Excellent

pablo
Liked: Cleanliness,