Title: JOIA Paraíso by Iberostar - Adults Only - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JOIA Paraíso by Iberostar - Adults Only - All Inclusive Adults-only beachfront resort with 2 outdoor pools ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1171547a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/6F041AF43BE87A195BD3F075922F344A/de4098e8-f030-44f3-a2b7-812c37fe3501-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![20 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/ad68cf16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b0466218.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite, Oceanfront (Butler Suite) | Beach/ocean view](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b5a85f4b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling. VIP Access 9.4 Exceptional ## Popular amenities - - - - - - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 20 of 20 rooms ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f4798b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.0 Wonderful 21 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Frette Italian linens Blackout drapes/curtains - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f1cc9f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite) 10.0 Exceptional 16 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Ceiling fan - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Suite, Pool View | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b52a399e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool View 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Ceiling fan - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Suite, Oceanfront (Corner, Butler Suite) | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f76fd238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Corner, Butler Suite) 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Frette Italian linens Blackout drapes/curtains - 646 sq ft - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Romantic Villa, Private Pool (Butler Service) | View from room](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/cf6cb912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Villa, Private Pool (Butler Service) 10.0 Exceptional 3 reviews ### Highlights Furnished patio Private plunge pool Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding - 2088 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Suite (Upper Floor) | Garden view](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/a3d516b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Upper Floor) 9.8 Exceptional 9 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Ceiling fan - 646 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Panoramic Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/465c0ca3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, Oceanfront (Butler Suite) 10.0 Exceptional 6 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Ceiling fan - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite, Beach Access) ### Highlights Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Ceiling fan Separate bedroom Down duvet - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Last room available 10.0 Exceptional 1 review ### Highlights Air conditioning Free minibar items Flat-screen TV Pillow menu Frette Italian linens Blackout drapes/curtains Ceiling fan Down duvet - 646 sq ft - Sleeps 2 - 1 Double Bed OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f4798b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool Access 10.0 Exceptional 1 review ### Highlights Air conditioning Free minibar items Flat-screen TV Pillow menu Premium bedding Ceiling fan Separate bedroom Down duvet - 646 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Promo) 10.0 Exceptional 1 review ### Highlights Air conditioning Free minibar items Flat-screen TV Pillow menu Frette Italian linens Blackout drapes/curtains Ceiling fan Down duvet - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/42a62b5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Pool View - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f99da88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Ocean View - 645 sq ft - Sleeps 2 ### Suite with Sea View - Sleeps 2 ### Suite with Pool View - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2e7fa011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/89edfc89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b80e481e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 710 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/bb1051df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/9bd899cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa with Pool View - 2088 sq ft - Sleeps 3 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 881 reviews CA $752 CA $752 total includes taxes & fees Sep 22 - Sep 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fdb06198-2de7-40c2-a52d-96dae340917f&top_cur=CAD) Ad ![Sundeck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/1a0be1e6_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Select Club at Sandos Caracol All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) ## About the area Located in Playa del Carmen, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Punta Esmeralda Beach and Puerto Morelos Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Resort-Hotels.d601751-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75634%2C-86.96299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rch-Q1Rby5u3-H7UFv0gYykkVCE=) Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710 ### What's nearby - Paradise Beach - 9 min walk - 0.8 km - Playa Paraiso Golf Course - 16 min walk - 1.4 km - Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.8 km - Maroma Beach - 11 min drive - 5.7 km - Tres Rios Ecopark - 16 min drive - 12.3 km ### Getting around - Cancun Intl. Airport (CUN) - 42 min drive ### Restaurants - ‪Restaurante La Plaza - ‬11 min walk - ‪La Laguna - ‬8 min walk - ‪Lobby Bar Acuarium - ‬9 min walk - ‪Restaurante El Tapatío - ‬9 min walk - ‪Restaurante La Dorada - ‬13 min walk ## About this property ### JOIA Paraíso by Iberostar - Adults Only - All Inclusive Luxury all-inclusive resort near Playa Paraiso Golf Course Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a white sand beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, reflexology, or a body wrap at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers Pilates classes and yoga classes; other things to do include parasailing, kayaking, and beach yoga. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar. Additional perks include: - 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking and valet parking - Tennis courts, evening entertainment, and golf cart on site - A front-desk safe, beach umbrellas, and beach towels - Guest reviews give top marks for the helpful staff Room features All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with jetted tubs and eco-friendly toiletries - Flat-screen TVs with satellite channels and DVD players - Wardrobes/closets, coffee/tea makers, and ceiling fans ### All-inclusive details This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals, snacks, and beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Land activities Fitness facilities Tennis Tennis lessons Access to onsite golf course Use of golf cart ### Lessons/classes/games Aerobics Pilates ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 20 restaurants - 6 bars/lounges - A beach bar - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Bella Vista - Haiku - La Brisa - Tonis Surf and Turf - Venecia ### Things to do - 18-hole golf course - 2 outdoor pools - Beach yoga - Bicycle tours - Billiards/pool table - Evening entertainment - Full-service spa - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Health club - Indoor pool - Kayaking - Library - Nightclub - Optional golf privileges - Parasailing - Pilates classes - Pro golf shop - Sailing - Sauna - Scuba diving - Shopping mall - Snorkeling - Steam room - Table tennis - Tennis - Tennis lessons - Windsurfing ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business center - Conference center (37,835 square feet of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk (43 inches high) ### More - 3 floors - Banquet hall - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Frette Italian sheets - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels - iPod dock ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso Playa del Carmen Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive All-inclusive property All-inclusive property Iberostar Grand Paraiso All Inclusive Iberostar Grand Hotel Paraiso All Inclusive Iberostar Paraiso Inclusive ## Frequently asked questions ### Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool? > Yes, this property has an indoor pool and 2 outdoor pools. ### Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more. ### Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located? > This Playa del Carmen resort is on the beach, 1.3 mi (2.2 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 777 8 - Good 144 6 - Okay 54 4 - Poor 17 2 - Terrible 14 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Tammie Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort! The staff and the service is amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/085c6324-896c-40b6-9249-8dcb96fa5e08-1757159247288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fff25b8d-391a-46ce-be72-7efcc5d3b529-1757159247564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b5a1c1b5-8896-4990-95b1-7d67941dc87c-1757159247988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tammie Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Alexander Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great adults only all inclusive resort. ##### Alexander Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Patrick Ryan Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future. ![](https://a.travel-assets.com/ugc/hotel-reviews/29f75a4d-82b2-465f-bf6d-6ec4a74d8b27-1757385237913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bfd58513-1d9c-41ab-b782-18ad83469692-1757385237607.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbeaeb09-2470-4353-a6b8-c8da396b1935-1757385237311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5889d98-46b5-40fa-a849-e84097ea41a7-1757385237699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Ryan Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Sakoiya Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Butler service , cleanliness & resort activities ##### Sakoiya Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Curtis Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place and hospitality! ##### Curtis Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Zachary Scott Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanliness. Great staff, everything was walkable excellent food ![](https://a.travel-assets.com/ugc/hotel-reviews/360a3d29-580b-4eb8-a5de-87d866c8072b-1757186266360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea244080-7870-43f5-9549-2ae8a83013a8-1757186301527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2deccdc5-64f7-4097-8e38-d25b2da2b488-1757186302703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4b4efb79-684d-4d26-827b-85aa92c8845e-1757186304621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zachary Scott Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Kimberly Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thought I had stayed at nice places before, but this one topped all of them! The food was amazing, the property beyond luxurious, and the staff indescribably friendly and helpful!! ##### Kimberly Stayed 4 nights in Aug 2025 ### 8/10 Good #### Shimon Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has had better days in years past, let's hope they come back. ##### Shimon Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Darrell Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice proprrty ##### Darrell Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Vitaliy Aug 18, 2025 Liked: Staff & service, amenities, property conditions & facilities Great place. High quality ##### Vitaliy Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Erika Rubi Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service i highly recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/c7fb3dc2-ac58-47f1-b838-345d9178f4d1-1756235753312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erika Rubi Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Gregory Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about the property. ##### Gregory Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Marco Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities JOIA was one of the best resorts I’ve been to. The restaurants were amazing and all of the staff were very friendly and helpful. Would highly recommend to stay at this resort. ##### Marco Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jessica Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort! I would recommend. Great staff, clean, great food and great entertainment. Beach was wonderful and swim up bar was fabulous! ##### Jessica Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Hollie Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our first time at a resort and it did not disappoint. Beautiful place, room was very nice, clean, and enjoyed the jetted tub. Staff was friendly and gave great service. Food was amazing including buffet! Only complaint was the beach, full of seaweed, not clear, water was very rough and got stung by the thimble jellyfish. Recommend staying in the pools which are super nice! ##### Hollie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sherrie Caroline Aug 1, 2025 Liked: Staff & service, amenities, property conditions & facilities There were no bad views or shortage of amazing cocktails!! ![](https://a.travel-assets.com/ugc/hotel-reviews/a95e72fe-476e-4da7-9d3b-74b8be7244d3-1754091249904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fd9dbe49-c2d4-46f7-a588-8aea4f9d29e5-1754091251806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5fb95d6d-3d89-41ab-9930-9b32028f658e-1754091251689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sherrie Caroline Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Lynnette Ann May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was amazing, property was clean and just enough for us ##### Lynnette Ann Stayed 6 nights in May 2025 ### 10/10 Excellent #### John Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great hear 10/10 recommend!! ##### John Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Christine Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. getting tee times was pretty easy. The food was very good. The golf course was well maintained. ##### Christine Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### David Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, very attentive staff, Reyes, Josué, ##### David Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Cynthia Milanes Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at this property four times. It is gorgeous! The staff are highly professional and friendly. ##### Cynthia Milanes Stayed 4 nights in Jul 2025 ### 8/10 Good #### ELY Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you're going to relax perfect place. If you need some music and a lil bit of fun arnd the pool not the place. ##### ELY Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Senaca Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was outstanding in every way. From check in to check out the staff we attentive, professional, and so nice. The food was excellent, with the best buffet I've ever had. Everything was clean and easy to get to. The spa was my favorite. I felt so relaxed. I also really enjoyed all the entertainment, the singers, musicians, and the nightly evening shows. 10 out of 10 would come back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/58510e04-d379-4798-87b6-fa4014858c94-1756138357699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/67dff263-4301-4f82-8b6d-6423e18e7da2-1756138360889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/742d81c3-da00-46de-afd5-aef1dc586b6f-1756138359895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da1e2833-f598-4aa1-aa48-f8b4174a1cf1-1756138361357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Senaca Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Michael Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities JOIA Paraiso is the nicest resort we've been to. Staff was amazing. A friendly "good morning" with a smile from everyone. Facility was impressive to say the least. Entertainment crew were great and had a lot of fun playing volleyball and other games. Food was very good, would have loved to try more dishes. We have nothing bad to say. Resort is a short drive to Excaret. ##### Michael Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Vadim Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, great choice of food. Great pool and lot of activities around it. Didn’t like enormous amounts of sea weeds on the beach, but it’s not the resort issue. Honestly sayings the resort staff did their best to get rid of them. ##### Vadim Stayed 7 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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