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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationMaroma Beach18 min drive
    Popular LocationTres Rios Ecopark19 min drive
    Popular LocationEl Camaleon Mayakoba Golf Course21 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

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Superior Suite, Pool View

  • 640 sq ft
  • Sleeps 2

Suite, Pool View

  • 646 sq ft
  • Sleeps 2

Superior Suite, Oceanfront

  • 640 sq ft
  • Ocean view
  • Sleeps 2

Superior Suite

  • 635 sq ft
  • Sleeps 2

Suite, Oceanfront

  • 646 sq ft
  • Ocean view
  • Sleeps 2

Superior Suite, Ocean View, Corner

  • 646 sq ft
  • Ocean view
  • Sleeps 2

Suite

  • 646 sq ft
  • Sleeps 2

Villa

  • 2088 sq ft
  • Sleeps 2

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 13 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 13 min drive
  • Maroma Beach - 18 min drive
  • Tres Rios Ecopark - 19 min drive
  • El Camaleon Mayakoba Golf Course - 21 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Venecia — 1 min walk
  • Haiku — 1 min walk

About this property

Iberostar Grand Paraiso Adults Only - All Inclusive

Adults-only beachfront property with an indoor pool
Spend the day relaxing at the beach, practising your swing on Iberostar Grand Paraiso Adults Only - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 310 rooms boast indoor private hot tubs and jetted bathtubs, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include furnished balconies or patios, iPod docking stations and 24-hour room service.
Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 forms of air-conditioned accommodation with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course. 2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to on-site golf course
Use of golf cart

Lessons/classes/games

Aerobics
Pilates

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Buffet and à la carte meals, snacks and beverages included
  • 6 restaurants
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Private picnics
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • DVD player
  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (37835 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 casino gaming tables
  • 25 casino slot machines
  • Beach towels
  • Casino
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 22 March 2020 to 24 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Paraiso Inclusive l

Frequently asked questions

Can I cancel my reservation for free at Iberostar Grand Paraiso Adults Only - All Inclusive and receive a full refund?
Yes, Iberostar Grand Paraiso Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Grand Paraiso Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Grand Paraiso Adults Only - All Inclusive?
As of Sep 30, 2020, prices found for a 1-night stay for 2 adults at Iberostar Grand Paraiso Adults Only - All Inclusive on Oct 26, 2020 start from CA $462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Iberostar Grand Paraiso Adults Only - All Inclusive have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Iberostar Grand Paraiso Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Grand Paraiso Adults Only - All Inclusive?
Valet parking is free at this property.
What time is check-in at Iberostar Grand Paraiso Adults Only - All Inclusive?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Iberostar Grand Paraiso Adults Only - All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Iberostar Grand Paraiso Adults Only - All Inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include golf, tennis, aerobics classes and more.
Where is Iberostar Grand Paraiso Adults Only - All Inclusive located?
Nestled on the beach, this Playa del Carmen resort is 1.7 mi (2.7 km) from El Manglar Golf Course and 2.1 mi (3.3 km) from Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).
4.7
Exceptional
999 reviews
5 - Excellent
759
4 - Good
165
3 - Okay
57
2 - Poor
10
1 - Terrible
8

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful main pool area that provides ample space for each guest. The entire property is clean and well-maintained. Excellent service from everyone we encountered.
Stayed 8 nights in Mar 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Gorgeous rooms, beautiful beach, amazing food, and perfect service!
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time but wish there were more choices of top end alcohol
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple dining rooms, but long in advance reservations required. Beautiful beaches, but rocky reefs prevented much use of the waves and water.
Stayed 6 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

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