Title: JOIA Paraíso by Iberostar - Adults Only - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JOIA Paraíso by Iberostar - Adults Only - All Inclusive Adults-only beachfront resort with 2 outdoor pools ## Photo gallery for JOIA Paraíso by Iberostar - Adults Only - All Inclusive ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1171547a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1c83f4aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 restaurants, breakfast, lunch, dinner served; Italian cuisine - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/ad68cf16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite, Oceanfront (Butler Suite) | Beach/ocean view - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b5a85f4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b0466218.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 19 of 19 rooms ### View all photos for Suite ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f4798b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.0 Wonderful 22 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Ceiling fan Blackout drapes/curtains - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Oceanfront (Butler Suite) ![Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f1cc9f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite) 10.0 Exceptional 17 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Down duvet Frette Italian linens - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Pool View ![Suite, Pool View | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b52a399e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool View 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Down duvet Frette Italian linens - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, Oceanfront (Corner, Butler Suite) ![Suite, Oceanfront (Corner, Butler Suite) | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f76fd238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Corner, Butler Suite) 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Ceiling fan Blackout drapes/curtains - 646 sq ft - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Romantic Villa, Private Pool (Butler Service) ![Romantic Villa, Private Pool (Butler Service) | View from room](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/cf6cb912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Villa, Private Pool (Butler Service) 10.0 Exceptional 3 reviews ### Highlights Furnished patio Private plunge pool Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Down duvet - 2088 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (Upper Floor) ![Suite (Upper Floor) | Garden view](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/a3d516b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Upper Floor) 9.8 Exceptional 10 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Down duvet Frette Italian linens - 646 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Panoramic Suite, Oceanfront (Butler Suite) ![Panoramic Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/465c0ca3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, Oceanfront (Butler Suite) 10.0 Exceptional 6 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Down duvet Frette Italian linens - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (Promo) ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Promo) 10.0 Exceptional 1 review ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Ceiling fan Blackout drapes/curtains - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Oceanfront (Butler Suite, Beach Access) ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite, Beach Access) ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Down duvet Frette Italian linens - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (Pool Walkout) ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1074bbe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Pool Walkout) ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Ceiling fan Blackout drapes/curtains - Sleeps 2 - 1 Double Bed ### Suite with Pool View - Sleeps 2 ### Suite with Sea View - Sleeps 2 ### View all photos for Double Suite ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/bb1051df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - 645 sq ft - Sleeps 2 ### View all photos for Double Suite with Pool View ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/42a62b5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Pool View - 645 sq ft - Sleeps 2 ### View all photos for Suite ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2e7fa011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 645 sq ft - Sleeps 2 ### View all photos for Double Suite with Ocean View ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f99da88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Villa with Pool View ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/9bd899cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa with Pool View - 2088 sq ft - Sleeps 3 ### View all photos for Suite Superior with Ocean View ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/89edfc89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Suite Superior with Ocean View ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b80e481e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 710 sq ft - Sleeps 2 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/84b4067e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Hot tub - Pet-friendly - Free WiFi CA $172 CA $216 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=104f6a91-9f2d-4a57-abd7-b3907f8b7697&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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Á la Carte All Inclusive The Fives - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,000 reviews CA $467 CA $569 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=104f6a91-9f2d-4a57-abd7-b3907f8b7697&top_cur=CAD) Ad ![Outdoor pool, free cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 113 reviews CA $613 CA $759 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=104f6a91-9f2d-4a57-abd7-b3907f8b7697&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75634%2C-86.96299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rch-Q1Rby5u3-H7UFv0gYykkVCE=) Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710 #### What's nearby - Paradise Beach \- 9 min walk \- 0.8 km - Playa Paraiso Golf Course \- 16 min walk \- 1.4 km - Cirque du Soleil Boutique at Vidanta Riviera Maya \- 4 min drive \- 1.8 km - Nicklaus Design Golf Course \- 6 min drive \- 2.1 km - Maroma Beach \- 13 min drive \- 5.7 km #### Getting around - Cancun Intl. Airport (CUN) - 42 min drive #### Restaurants - ‪La Laguna - ‬8 min walk - ‪Restaurante La Plaza - ‬11 min walk - ‪Lobby Bar Acuarium - ‬9 min walk - ‪Star Café - ‬9 min walk - ‪Snake Bar At Iberostar Maya - ‬7 min walk ## About this property ### JOIA Paraíso by Iberostar - Adults Only - All Inclusive Luxury all-inclusive resort near Playa Paraiso Golf Course Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a manicure/pedicure, or a deep-tissue massage at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers yoga classes and Pilates classes; other things to do include scuba diving, snorkeling, and windsurfing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar. Additional perks include: - 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking and valet parking - Tennis courts, a banquet hall, and a gift shop - A 24-hour front desk, golf privileges (optional), and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with jetted tubs and eco-friendly toiletries - Flat-screen TVs with satellite channels and DVD players - Wardrobes/closets, coffee/tea makers, and ceiling fans ### All-inclusive details This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals, snacks, and beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Land activities Fitness facilities Tennis Tennis lessons Access to onsite golf course Use of golf cart ### Lessons/classes/games Aerobics Pilates ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Dunas Private Pool Ocean View Top Floor Suite](https://images.trvl-media.com/lodging/2000000/1790000/1789800/1789787/940a8a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Valentin Imperial Rivera Maya All Inclusive - Adult Only Playa del Carmen - On private beach - Pool - 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Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 229 reviews CA $1,641 CA $1,641 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=68897680&PinnedHotelID=68897680&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/140b409e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 401 reviews CA $903 CA $1,241 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/17000000/16180000/16173300/16173295/b056280f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 986 reviews CA $811 CA $811 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=16173295&PinnedHotelID=16173295&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2060000/2057800/2057731/3c6a643a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,610 reviews CA $532 CA $650 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=2057731&PinnedHotelID=2057731&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 20 restaurants - 6 bars/lounges - A beach bar - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Bella Vista - Haiku - La Brisa - Tonis Surf and Turf - Venecia ### Things to do - 18-hole golf course - 2 outdoor pools - Beach yoga - Bicycle tours - Billiards/pool table - Evening entertainment - Full-service spa - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Health club - Indoor pool - Kayaking - Library - Nightclub - Optional golf privileges - Parasailing - Pilates classes - Pro golf shop - Sailing - Sauna - Scuba diving - Shopping mall - Snorkeling - Steam room - Table tennis - Tennis - Tennis lessons - Windsurfing ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business center - Conference center (37,835 square feet of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk (43 inches high) ### More - 3 floors - Banquet hall - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Frette Italian sheets - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels - iPod dock ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso Playa del Carmen Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive All-inclusive property All-inclusive property Iberostar Grand Paraiso All Inclusive Iberostar Grand Hotel Paraiso All Inclusive Iberostar Paraiso Inclusive ## Frequently asked questions ### Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool? ### Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.4 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 781 8 - Good 137 6 - Okay 54 4 - Poor 17 2 - Terrible 14 ## Reviews ### 8/10 Good #### Anthony Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the friendliest staffs I’ve ever encountered in all my travels and no matter what property you were on within Iberostar, everyone was friendly and helpful in anyway necessary ![](https://a.travel-assets.com/ugc/hotel-reviews/e9bf715c-772a-4f55-9c97-5b99cca25a46-1763386344352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a004830-732c-4256-8798-e82e223b0d10-1763386346852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our room patio](https://a.travel-assets.com/ugc/hotel-reviews/a6990967-e1d0-443d-abc1-44f9c2f27792-1763386347240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0799701f-19a1-44c2-9433-e97bdaea5eed-1763386355340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### alex Oct 1, 2025 Liked: Cleanliness, staff & service, amenities Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi ##### alex Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Arsalan Arif Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and excellent staff! Good quality food and services ##### Arsalan Arif Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### alison Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the adults only atmosphere, private pools and gym and the butler service! ##### alison Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Chen Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honestly the staff took good care of me during my stay. I would go back any day. ##### Chen Stayed 6 nights in Oct 2025 ### 8/10 Good #### Steven Oct 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The pool was good. The service was hot or miss sometimes. ##### Steven Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Robert Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great everywhere you went ##### Robert Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Patrick Ryan Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future. ![](https://a.travel-assets.com/ugc/hotel-reviews/29f75a4d-82b2-465f-bf6d-6ec4a74d8b27-1757385237913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bfd58513-1d9c-41ab-b782-18ad83469692-1757385237607.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbeaeb09-2470-4353-a6b8-c8da396b1935-1757385237311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5889d98-46b5-40fa-a849-e84097ea41a7-1757385237699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Ryan Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Sakoiya Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Butler service , cleanliness & resort activities ##### Sakoiya Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Charlie Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The butler service was an amazing touch! We were tailored to so well. The friendly staff made the trip that much better. ¡Gracias a todo el personal! ¡Muy amables! ##### Charlie Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Lynnette Ann May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was amazing, property was clean and just enough for us ##### Lynnette Ann Stayed 6 nights in May 2025 ### 10/10 Excellent #### Erika Rubi Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service i highly recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/c7fb3dc2-ac58-47f1-b838-345d9178f4d1-1756235753312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erika Rubi Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jessica Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort! I would recommend. Great staff, clean, great food and great entertainment. Beach was wonderful and swim up bar was fabulous! ##### Jessica Stayed 4 nights in Jul 2025 ### 8/10 Good #### Orlandas Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful amazing stay. Best resort thus far. Staff extremely humble and attentive, especially our Butlers. Now I was not impressed with the Steak house or French restaurant. Asian was very entertaining and fun to attend. Buffet was always great and good for a quick meal. No complaints overall!! Will try Joia in Aruba next!!! ##### Orlandas Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Hollie Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our first time at a resort and it did not disappoint. Beautiful place, room was very nice, clean, and enjoyed the jetted tub. Staff was friendly and gave great service. Food was amazing including buffet! Only complaint was the beach, full of seaweed, not clear, water was very rough and got stung by the thimble jellyfish. Recommend staying in the pools which are super nice! ##### Hollie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Cynthia Milanes Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed at this property four times. It is gorgeous! The staff are highly professional and friendly. ##### Cynthia Milanes Stayed 4 nights in Jul 2025 ### 8/10 Good #### ELY Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you're going to relax perfect place. If you need some music and a lil bit of fun arnd the pool not the place. ##### ELY Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Christopher Ernest May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We've been to a handful of all inclusive resorts and this was one of our top stays. Super nice staff, good drink selections, beautiful property and if you have a chance to stay in a villa go for it. ##### Christopher Ernest Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Star Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was everything you could ask for and more all in one. From arrival to departure the staff was there to assist. A big Thank You to everyone who made this vacation feel like home away from home and helping celebrate a birthday to remember. ##### Star Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Andrei May 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place! We loved it. Food is best ever! ![](https://a.travel-assets.com/ugc/hotel-reviews/f482df05-0822-4d76-8a1a-d92bce0b462c-1748646691049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrei Stayed 9 nights in May 2025 ### 10/10 Excellent #### Michael Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities JOIA Paraiso is the nicest resort we've been to. Staff was amazing. A friendly "good morning" with a smile from everyone. Facility was impressive to say the least. Entertainment crew were great and had a lot of fun playing volleyball and other games. Food was very good, would have loved to try more dishes. We have nothing bad to say. Resort is a short drive to Excaret. ##### Michael Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Kyle J Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing food, wonderful service, cleanliness…everything was top notch! Jonathan and Antonio in the lobby bar were amazing and made terrific drinks. Our favorite restaurant was the French as well! Plenty of activities to do around the adult complex and the other surrounding ones. We will be back at this resort with friends and family! ##### Kyle J Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Jay Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding and attentive service everywhere, delicious food, gorgeous property, ##### Jay Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Daniel Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was well maintained and clean. My wife and I enjoyed each of the restaurants and the buffet. The pool and beach are beautiful and clean! We also took advantage of several of the fit and fun classes they offered. The boot camp, strong, and kick boxing sessions were all great workouts with engaging and energetic trainers. Definitely recommend the property we had an amazing time and would not hesitate to book theirs again! ##### Daniel Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Rafael Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was an excellent getaway. From the service, accommodations to the friendliness of staff. The buffet was the best place to eat with lots of different varieties to eat every day. ##### Rafael Stayed 7 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)