Title: JOIA Paraíso by Iberostar - Adults Only - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JOIA Paraíso by Iberostar - Adults Only - All Inclusive Adults-only beachfront resort with 2 outdoor pools ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1171547a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/6F041AF43BE87A195BD3F075922F344A/de4098e8-f030-44f3-a2b7-812c37fe3501-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![20 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/ad68cf16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite, Oceanfront (Butler Suite) | Beach/ocean view](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b5a85f4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b0466218.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling. VIP Access 9.4 Exceptional ## Popular amenities - - - - - - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 27 - Nov. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 19 of 19 rooms ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f4798b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.0 Wonderful 22 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f1cc9f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite) 10.0 Exceptional 17 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Suite, Pool View | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b52a399e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool View 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Suite, Oceanfront (Corner, Butler Suite) | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f76fd238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Corner, Butler Suite) 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet - 646 sq ft - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Romantic Villa, Private Pool (Butler Service) | View from room](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/cf6cb912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Villa, Private Pool (Butler Service) 10.0 Exceptional 3 reviews ### Highlights Furnished patio Private plunge pool Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains - 2088 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Suite (Upper Floor) | Garden view](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/a3d516b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Upper Floor) 9.8 Exceptional 10 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Panoramic Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/465c0ca3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, Oceanfront (Butler Suite) 10.0 Exceptional 6 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Promo) 10.0 Exceptional 1 review ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite, Beach Access) ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Separate bedroom - 646 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds OR 1 King Bed ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1074bbe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Pool Walkout) ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet - Sleeps 2 - 1 Double Bed ### Suite with Pool View - Sleeps 2 ### Suite with Sea View - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/bb1051df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/42a62b5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Pool View - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2e7fa011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f99da88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Ocean View - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/9bd899cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa with Pool View - 2088 sq ft - Sleeps 3 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/89edfc89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 645 sq ft - Sleeps 2 ![Frette Italian sheets, premium bedding, down comforters, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b80e481e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 710 sq ft - Sleeps 2 ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75634%2C-86.96299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rch-Q1Rby5u3-H7UFv0gYykkVCE=) Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710 #### What's nearby - Paradise Beach - 9 min walk - 0.8 km - Playa Paraiso Golf Course - 16 min walk - 1.4 km - Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.8 km - Nicklaus Design Golf Course - 6 min drive - 2.1 km - Maroma Beach - 11 min drive - 5.7 km #### Getting around - Cancun Intl. Airport (CUN) - 42 min drive #### Restaurants - ‪La Laguna - ‬8 min walk - ‪Restaurante La Plaza - ‬11 min walk - ‪Lobby Bar Acuarium - ‬9 min walk - ‪Snake Bar At Iberostar Maya - ‬7 min walk - ‪Star Café - ‬9 min walk ## About this property ### JOIA Paraíso by Iberostar - Adults Only - All Inclusive Luxury all-inclusive resort near Playa Paraiso Golf Course Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a deep-tissue massage, or a body wrap at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers Pilates classes and yoga classes; other things to do include sailing, beach yoga, and windsurfing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar. Additional perks include: - 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking and valet parking - Tennis courts, beach towels, and golf privileges (optional) - A banquet hall, multilingual staff, and evening entertainment - Guest reviews give top marks for the helpful staff Room features All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with jetted tubs and eco-friendly toiletries - Flat-screen TVs with satellite channels and DVD players - Wardrobes/closets, coffee/tea makers, and ceiling fans ### All-inclusive details This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals, snacks, and beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Land activities Fitness facilities Tennis Tennis lessons Access to onsite golf course Use of golf cart ### Lessons/classes/games Aerobics Pilates ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 939 reviews CA $872 CA $872 total includes taxes & fees Dec 16 - 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All-inclusive - Spa - Parking included 9.6 Exceptional 73 reviews CA $524 CA $639 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, snorkeling, 2 beach bars](https://images.trvl-media.com/lodging/2000000/1860000/1854500/1854474/ef6391f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Maroma - On private beach - Pool - Breakfast included - All-inclusive 9.6 Exceptional 176 reviews CA $672 CA $817 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1854474&PinnedHotelID=1854474&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 20 restaurants - 6 bars/lounges - A beach bar - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Bella Vista - Haiku - La Brisa - Tonis Surf and Turf - Venecia ### Things to do - 18-hole golf course - 2 outdoor pools - Beach yoga - Bicycle tours - Billiards/pool table - Evening entertainment - Full-service spa - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Health club - Indoor pool - Kayaking - Library - Nightclub - Optional golf privileges - Parasailing - Pilates classes - Pro golf shop - Sailing - Sauna - Scuba diving - Shopping mall - Snorkeling - Steam room - Table tennis - Tennis - Tennis lessons - Windsurfing ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business center - Conference center (37,835 square feet of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk (43 inches high) ### More - 3 floors - Banquet hall - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Frette Italian sheets - Pillow menu ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels - iPod dock ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso Playa del Carmen Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive All-inclusive property All-inclusive property Iberostar Grand Paraiso All Inclusive Iberostar Grand Hotel Paraiso All Inclusive Iberostar Paraiso Inclusive ## Frequently asked questions ### Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool? > Yes, this property has an indoor pool and 2 outdoor pools. ### Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? > Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more. ### Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located? > This Playa del Carmen resort is on the beach, 1.3 mi (2.2 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 785 8 - Good 141 6 - Okay 54 4 - Poor 17 2 - Terrible 14 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.4/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Patricia Ellen Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful resort with excellent food ##### Patricia Ellen Stayed 9 nights in Sep 2025 ### 8/10 Good #### Anthony Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the friendliest staffs I’ve ever encountered in all my travels and no matter what property you were on within Iberostar, everyone was friendly and helpful in anyway necessary ![](https://a.travel-assets.com/ugc/hotel-reviews/e9bf715c-772a-4f55-9c97-5b99cca25a46-1763386344352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a004830-732c-4256-8798-e82e223b0d10-1763386346852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our room patio](https://a.travel-assets.com/ugc/hotel-reviews/a6990967-e1d0-443d-abc1-44f9c2f27792-1763386347240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0799701f-19a1-44c2-9433-e97bdaea5eed-1763386355340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### alex Oct 1, 2025 Liked: Cleanliness, staff & service, amenities Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi ##### alex Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Arsalan Arif Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and excellent staff! Good quality food and services ##### Arsalan Arif Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### alison Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the adults only atmosphere, private pools and gym and the butler service! ##### alison Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Tammie Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort! The staff and the service is amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/085c6324-896c-40b6-9249-8dcb96fa5e08-1757159247288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fff25b8d-391a-46ce-be72-7efcc5d3b529-1757159247564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b5a1c1b5-8896-4990-95b1-7d67941dc87c-1757159247988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tammie Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Chen Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honestly the staff took good care of me during my stay. I would go back any day. ##### Chen Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Matt Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You won’t find a place like this top notch ##### Matt Stayed 3 nights in Oct 2025 ### 8/10 Good #### Steven Oct 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The pool was good. The service was hot or miss sometimes. ##### Steven Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Alexander Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great adults only all inclusive resort. ##### Alexander Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Curtis Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place and hospitality! ##### Curtis Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Constance LeReus Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome experience ##### Constance LeReus Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Patrick Ryan Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future. ![](https://a.travel-assets.com/ugc/hotel-reviews/29f75a4d-82b2-465f-bf6d-6ec4a74d8b27-1757385237913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bfd58513-1d9c-41ab-b782-18ad83469692-1757385237607.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbeaeb09-2470-4353-a6b8-c8da396b1935-1757385237311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5889d98-46b5-40fa-a849-e84097ea41a7-1757385237699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Ryan Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Sakoiya Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Butler service , cleanliness & resort activities ##### Sakoiya Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Edward Thomas Sheldon Sep 30, 2025 Excellent ##### Edward Thomas Sheldon Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Kimberly Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thought I had stayed at nice places before, but this one topped all of them! The food was amazing, the property beyond luxurious, and the staff indescribably friendly and helpful!! ##### Kimberly Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Zachary Scott Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleanliness. Great staff, everything was walkable excellent food ![](https://a.travel-assets.com/ugc/hotel-reviews/360a3d29-580b-4eb8-a5de-87d866c8072b-1757186266360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea244080-7870-43f5-9549-2ae8a83013a8-1757186301527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2deccdc5-64f7-4097-8e38-d25b2da2b488-1757186302703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4b4efb79-684d-4d26-827b-85aa92c8845e-1757186304621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zachary Scott Stayed 5 nights in Aug 2025 ### 8/10 Good #### Shimon Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has had better days in years past, let's hope they come back. ##### Shimon Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### JERRY Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes Rooms need update ##### JERRY Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Charlie Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The butler service was an amazing touch! We were tailored to so well. The friendly staff made the trip that much better. ¡Gracias a todo el personal! ¡Muy amables! ##### Charlie Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Darrell Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice proprrty ##### Darrell Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Vasile Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything! ![](https://a.travel-assets.com/ugc/hotel-reviews/5a68e5b8-3672-4010-a203-5fcf954cb734-1759693209797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4abd5c2-2d9e-4249-a5ec-16bb9dee36fe-1759693209090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ec284e0-28c0-439b-b453-bfc9df6aa3b6-1759693211434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vasile Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Marco Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities JOIA was one of the best resorts I’ve been to. The restaurants were amazing and all of the staff were very friendly and helpful. Would highly recommend to stay at this resort. ##### Marco Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Vitaliy Aug 18, 2025 Liked: Staff & service, amenities, property conditions & facilities Great place. High quality ##### Vitaliy Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Gregory Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about the property. ##### Gregory Stayed 4 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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