Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. El Manglar Golf Course and Playa Paraiso Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take an opportunity to explore the area for outdoor excitement like ecotours.
Iberostar Grand Paraiso Adults Only - All Inclusive
5-star luxury property by the ocean
Consider a stay at Iberostar Grand Paraiso Adults Only - All Inclusive and take advantage of a free breakfast buffet, 18 holes of golf, and a casino. This property is a great place to bask in the sun with a white sand beach, a beach bar, and beach massages. Treat yourself to a sports massage, hydrotherapy, or a body wrap at Spa Sensations, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Italian cuisine and more. The health club offers yoga classes and Pilates classes; other things to do include parasailing, snorkeling, and beach yoga. Free in-room WiFi is available to all guests, along with a nightclub and a swim-up bar.
Additional perks include:
2 outdoor pools and an indoor pool, with sun loungers, pool umbrellas, and a swim-up bar
Free self parking and valet parking
Tennis courts, concierge services, and ATM/banking services
Golf privileges (optional), tennis lessons on site, and a porter/bellhop
Guest reviews give good marks for the pool and helpful staff
Room features
All 310 rooms boast comforts such as 24-hour room service and jetted bathtubs, in addition to perks like premium bedding and pillow menus. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with jetted tubs and eco-friendly toiletries
Flat-screen TVs with satellite channels and DVD players
Wardrobes/closets, coffee/tea makers, and ceiling fans
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart
Lessons/classes/games
Aerobics
Pilates
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
Languages
English, French, German, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
6 restaurants
1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Venecia
Haiku
Bella Vista
Tonis Surf and Turf
La Brisa
Things to do
18 holes of golf
2 outdoor pools
Beach yoga
Bicycle tour information
Billiards/pool table
Evening entertainment
Fitness center
Full-service spa
Golf driving range
Indoor pool
Kayaking
Nightclub
Parasailing
Pilates classes
Sailing
Sauna
Scuba diving
Shopping mall
Shopping
Snorkeling
Steam room
Table tennis
Tennis
Windsurfing
Yoga classes
Conveniences
ATM/banking services
Banquet hall
Elevator
Gift shop/newsstand
Library
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf cart
Golf clubhouse
Golf lessons
Golf privileges (optional)
Golf pro shop
Hair salon
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center (37835 square feet of space)
Meeting rooms - 4
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace
Spa
6 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish
Massage/treatment rooms
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Thalassotherapy
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 28.87 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive
Iberostar Grand Paraiso Adults Only All Inclusive
Frequently asked questions
Does Iberostar Grand Paraiso Adults Only - All Inclusive have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Iberostar Grand Paraiso Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Grand Paraiso Adults Only - All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Iberostar Grand Paraiso Adults Only - All Inclusive?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Iberostar Grand Paraiso Adults Only - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Iberostar Grand Paraiso Adults Only - All Inclusive?
Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.
Where is Iberostar Grand Paraiso Adults Only - All Inclusive located?
Nestled on the beach, this Playa del Carmen property is just steps from Playa Paraiso Golf Course and Maroma Beach. Paradise Beach and El Manglar Golf Course are also within 3 mi (5 km).
Can I cancel my reservation for free at Iberostar Grand Paraiso Adults Only - All Inclusive and receive a full refund?
Yes, Iberostar Grand Paraiso Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Grand Paraiso Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Iberostar Grand Paraiso Adults Only - All Inclusive Reviews
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My wife and I have visited this hotel 6 times already. He did not disappoint us this time either. There are some changes, but in general the hotel lives up to its name “Grand.” The staff is top notch, the kitchen is wonderful, cleanliness and a sense of satisfaction. Thank you!
To be fair this is a 5 star resort. I only gave it a 4 due to a few quirks at the beginning that were solved. I will start with the 3 quirks to help future visitors. The first quirk is an energy savings they are trying to do but it caused a problem for us. The light in the room are on a motion sensor to turn off light when no one is in the room. That is a good thing but they do the opposite in the middle of the night. While sleeping the first night, the lights came on by their self at 6am. The second night they came on 3 times during the night. I talked to our concierge and they sent an email to maintenance that shut off the sensor. Our following 8 days we had no issues with the lights. The second quirk was the air conditioning. It would only go down to 22c. We would wake up so hot. We mentioned it to friends at the pool and they said they asked the concierge and they turned the limit to 18c. Much better after that. To be good stewards of energy we would but the air at 24c during the day when at the pool, then turn down when back for the evening. The third and last quirk is dinner reservations. It is common at all inclusive resorts but I wish I understood. Some restaurants release their availability at different times than others. We were staying for 10 days with friends. We sat down with our concierge and it took us over an hour to make 6 reservations. We wanted all 10 but availability was sit available for several days. What is really crazy to me is we arrive at the time t
Have been here several time and every time this place doesn’t disappoint! Excellent service! Sophisticated classy place for adults to relax… if someone looking to party- this is not the right resort… ;)
This was our 5th trip to the Grand. Still one of the best all inclusive resorts in Mexico and we have stayed in many.
We are already planning a return trip.
With that said there were some changes that we were not happy about.
Number one was the lunch venue. Food was good but limited and the seating was really limited.
During our past trip the lunch venue was fabulous. Our favorite location to eat. Setting inside , Plenty of seating and a wide range of food options. Bottom line the lunch venue was degraded significantly since our last trip
Second and no big deal. Last trips include at least one free round of golf. This trip did not. Cost me $ 80 for a round but the course was absolutely beautiful. My estimate is to play a course like this in the states would cost $200 to $300 .
We are Definitely returning for vacation at the resort despite the small downgrades
Grant
10/10 Excellent
Joseph
Travelled with family, Travelled with partner, Travelled with group